Airport Express can't find internet during initial install to extend wifi from Airport Extreme

Currently have Airport Extreme but need to reinforce signal.  Bought Airport Express.  Only way to get Airport Express to find Internet is to connect directly to cable modem (even then, it did NOT show up on Airport Utility).  Thus, have not been able to configure Express either wirelessly or using Ethernet.

Thanks for the info.
Please power off the AirPort Extreme, wait a minute, then power it back up.
Power up the AirPort Express for a few minutes
Hold in the reset button on the Express for 8-10 seconds and release, then allow a full minute for the AirPort Express to restart to a slow, blinking amber light
If you plan to leave the AirPort Express permanently connected to the AirPort Extreme, run the Ethernet cable from a LAN <--> port on the AirPort Extreme to the WAN "O" port on the AirPort Express.
If you plan to have the AirPort Express connect using wireless only, then do not connect an Ethernet cable to the Express at any time
On the iPad home screen.....
Tap Settings
Tap WiFi
Wait a few seconds for a setting of Set Up a New AirPort Base Station to appear
Tap on AirPort Express just below that setting
The utility will open up automatically and take a minute to analyze the network, then announce that the AirPort Express will be configured to extend the AirPort Extreme network
Enter a device name that you want to use for the AirPort Express.  Keep the name short and simple, like Express, for example
Tap on Next
The utility will set the Express up for you automatically with the correct settings.
When you see the message appear of Setup Complete, tap Done
You are done, assuming that the AirPort Express is operating correctly.

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    Message was edited by: bleedingrose19

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