Airport Express connects (green light), but can't connect to server

Hi!
I set up my airport express (and it took me a while) and it worked great for 2 years!
I recently moved and tried to set it up again, and it will not work. I even returned the settings to the factory settings and still and having great difficulty in connecting. I just set up comcast internet, and plugged the AE into the modem via ethernet. I entered in the proper info (IP, subnet mask, router #, DNS, and domain) manually, as the default settings wouldn't work. I recieved a GREEN light on the AE and am able to access it via Airport Utility. However, I am unable to access the internet with safari or firefox (they can't find the server). I can access the internet with just the ethernet plugged into the macbook.
I have tried resetting the AE many times, and have done MULTIPLE power cycles, and still cannot fix the problem. Can someone help me?

What Comcast modem (brand and model) do you have?  Was it connected to any other device (perhaps the computer you used to set it up) before you tried to connect the AirPort Express?  If so, you'll probably have to reset the modem (perhaps by cycling power) to convince it to connect to a "new" device.
I'd avoid those manual settings.  You shouldn't need them and they can cause other problems.

Similar Messages

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  • Airport Express shows green light but NO Internet

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    I am using a Macbook Pro and an Airport Express for my Wi-Fi.
    I have recently changed my Internet Service Provider. The new ISP provided me with the following information:
    1.IP address: 172.100.11.17
    2. Subnet mask: 255.255.255.0
    3. Default Gateway:172.100.11.1
    4. Preferred DNS: 172.16.0.1
    5. Alternate DNS: 8.8.8.8
    I am able to connect to the internet now directly using ethernet cable but my airport express wouldn't let me connect.
    I must be doing something wrong with entering settings in Airport Express. The ISP technician is as clueless as me and had even did some changes under Wi-Fi in the network section on my macbook pro. I dont know if it is causing these problems. I have a few questions, please help.
    Q1. While entering the ISP provided details using Airport Utility, which of these should I choose: A. Static B. DHCP C. PPPoE ?
    Q2. Should my MAC address in the Airport Utility be set to configure manually or automatically ?
    Q3. What should be my Wi-Fi settings in my computer ?. I mean in system preferences under network, should my TCP/IP set as DHCP or manually ? Under hardware tab, there is an option to select MAC address as either Automatically or Manually. What should it be ?
    Please Help !!!

  • Airport Express with Green Light but won't connect to iTunes or Airtunes!

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    Hello ccoffey1,
    After reviewing your post, I have located an article that can help with Wi-Fi networks. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
    iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
    Thank you for contributing to Apple Support Communities.
    Cheers,
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  • My old Airport Express wants to work but can't

    So I've read a lot about Airport Express PSUs dying, but that isn't my issue here.
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    Hello love4pugs...Welcome to the Apple Discussions!
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    - Power-on the Cable modem; Wait at least 30 minutes.
    - Power-on the AirPort Router; Wait at least 5 minutes.
    - Power-on the computer(s)

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    Message was edited by: bonesawgdub
    Message was edited by: bonesawgdub

    I recognize the situation and I'm experiencing similar issues here myself in my home-network. I've got some information to add to this that might help find a solution.
    I would like to be able to use my airport express to stream music, just like the topicstarter. So I've configured it to connect to my existing network, a WPA secured network created by my Speedtouch modem (witch does NAT, DHCP and DNS as well).
    Everything goes fairly well when setting the Express up and rebooting it, it connects to my wireless network and the light turns green. I'm even able to look it up in the Airport Configuration Tool.
    But then things go weird: it "disappears" from the configuration tool and my Speedtouch doesn't see it as "active" anymore as well. But, just like in the topicstarters situation the light stays green and I've noticed that I'm able to ping it as well! Funny though: iTunes DOES see the express' external speakers.
    Also, even in the beginning when I am able to connect to it trough the configuration tool, I'm already not able to connect to it trough iTunes, it keeps saying "connecting to...".
    After unplugging It an plugging it back in, everything repeats itself: the airport is reachable again, but disappears after a while. I've tried about anything I can think of but I'm unable to get things to work.

  • Airport Express listed in Itunes, but can't connect  (error -6753)

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    nickpiri wrote:
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  • Airport Extreme green light but can't see the wifi network

    Hello, coming back from the holidays I can't see my Wifi network anymore (From PS3, Phone, Computers ..etc.). My airport has a greenlight and the internet is working fine if my computer is connected with an Ethernet cable. I re-did the configuration many times and I did a hard reset of both my modem and the airport. It is not setted to a hidden connection. All the settings are basic like before. The only difference is that I did the update to 7.6.4.

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  • TS3408 hello ! ... i did a disk repair a few weeks ago, followed by attempting to download a newer version of safari ... all worked ok for a few days, now i can't connect to the internet - i checked my configurations & all are green lighted, but can't con

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    Hi all,
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  • I am extending my airport extreme by adding an airport express. I had no problem setting it up and got green lights but now I cannot get on either because it says it is a self assigned IP?

    I am extending my airport extreme by adding an airport express. I had no problem setting it up and got green lights but now I cannot get on either because it says it is a self assigned IP?

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  • Hi, I`d like to connect my Ipad wirelessly to a stereo to listen to my music from the iTunes library on streaming, but also to movies online, games, Goear-) and so on.  I guess I can do that using an Airport express connected to the stereo and via airplay

    Hi, I`d like to connect my Ipad wirelessly to a stereo to listen to my music from the iTunes library on streaming, but also to movies online, games, Goear…) and so on.  I guess I can do that using an Airport express connected to the stereo and via airplay to my Ipad. My question is, can I listen to all the audio that come out from the ipad (movies online, games, Goear…) or only to the music from iTunes library? I`d appreciate any help. Alex.

    My question is, can I listen to all the audio that come out from the ipad (movies online, games, Goear…) or only to the music from iTunes library?
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