Airport express continually diasppears from admin utility

Hi people
I have an apple airport express and airport airport extreme base station
both with the latest firmware patches.
The airport extreme is connected to my optus cable modem and provided internet for my partners wireless laptop and my desktop. My desktop is plugged in via ethernet to extreme base station.
I can start the admin utility and run air tunes for a few minutes then the base station disappears from the admin utility and my connection to air tunes breaks. My connection to the internet remains ok.
If my partner uses her laptop via wireless to serve up airtunes the connection is stable and the basestation does not disappear from her admin utility.
No sure what is going on here, if anything i would have thought that a direct ethernet connection should be more reliable than a wireless connection. This is a very disappointing result as i specifically went the apple kit to ensure that the airtunes express would work with my router...
Any thoughts or is it (as i read other similar posts) completely broken ??
regards
Mark W

I have this exact same problem. It's like something spontaneously just ceased to work inside the AE unit. I don't understand it.
I tried updating the firmware to 6.3 and updated Airport on the G4 to 4.2.1, but nothing has changed. If anything, the problem seems to have gotten worse (sometimes connecting -- > NEVER connecting).
All the forums I have read seem to think this problem has yet to be solved by Apple. They recommend downloading iStumbler or a utility to monitor your networks and keep them "alive" by constantly pinging with a low-level signal. That hasn't worked either.
Need expert advice, please.

Similar Messages

I'm having trouble with my airport express continually disconnecting from my network.

I have my airport express set up to extend my network wirelessly from my Airport Time Capsule base station. My base station is setup in the basement connected to my Comcast internet router (Motorola Surfboard SB6141). My Airport Express is on the main floor in our computer room and is connected via ethernet cable to my iMac. About 1x/day the express drops connection to the Time Capsule and the only way I can seem to get the extension back up and running is to stop/start the Time Capsule. Any ideas on what is wrong?

The easiest way to set up to most provider routers is to set up the time capsule to bridge mode with dhcp enabled--meaning the time capsule pulls an IP address from the providers router. Then connect the other express or extreme to time capsule using apples built in bridging.
Doing it this way gives your network one dhcp server--the providers router. This way you will be able to reach all your providers tv receivers for the app controllers because all devices will be on the same subnet.
The trade off is the controlling device for firewall and ports is the providers router. So if you want remote access to your hard drive in the time capsule you will need to allow this through the providers router.
To me it sounds like you have 2 dhcp servers and when you reboot the dhcp server that boots up the quickest give the IP address out. Then when the time to live timer expires and the devices needs to check and make sure it is still good with its IP address another dhcp server steps in and causes your issue.

Airport Express not visable with Admin utility, but pingable and...

Can be seen when I search for it in the admin utility. The Airport has started dropping constantly, and sometimes itunes doesnt see it but the device remains 100% pingable at all times.
The green light is on, and its connected fine.
Any reason why windows has issues seeing it (and then itunes fails)
Thanks

I have this exact same problem. It's like something spontaneously just ceased to work inside the AE unit. I don't understand it.
I tried updating the firmware to 6.3 and updated Airport on the G4 to 4.2.1, but nothing has changed. If anything, the problem seems to have gotten worse (sometimes connecting -- > NEVER connecting).
All the forums I have read seem to think this problem has yet to be solved by Apple. They recommend downloading iStumbler or a utility to monitor your networks and keep them "alive" by constantly pinging with a low-level signal. That hasn't worked either.
Need expert advice, please.

I am using an airport express to stream from iTunes to my stereo. My router is a net gear type G. Setting up is no problem for the first time. But, when I close iTunes then restart I have to reset (using the reset button)and reset up. Wanna do it one?

Using a. Airport express to stream from iTunes. My Router is a Netgear type G. The express sets up fine and works the first time. When I try to use it at a later date after closing then reopening iTunes I have to physically reset the express and then go through the process of finding it again. Is this normal?

I have a 3rd generation (802.11n capable, 2.4Ghz only) airport express, my problem is that I've tried using it to extend my network and that brick wall, no matter how close I get the express to the room, the signal and throughput in that room becomes abysmal.
As you might imagine, brick is a lot like cement, and it will not allow much of the wireless signal through.
Regarding your Express, there is no such thing as a 3rd Generation model....yet. You likely have a 1st Generation AirPort Express. Check and confirm the Model No on the side of the Express. A 1st Gen model is A1264.
Here's my problem, I don't think the express supports "extending" a network from a wired network jack.
The Express can "extend" wirelessly, or using an Ethernet connection. The configuration for this is very simple, but post back if you need it.
The jack just seems to be shut off
Have you temporarily turned off the wireless on a laptop and tried to connect it using an Ethernet cable to the wall jack as a "test"?
If you can get a good Internet connection this way, then you know the Ethernet cabling and jack are working correctly.
On the other hand, if you cannot get an Internet connection on the laptop during this "test", then this indicates that the Ethernet cable or jack is not functioning correctly and the wiring will need troubleshooting before you can proceed any further.
I need to create a whole new wireless network in this room for this configuration to work?
AirPort Setup will take care of this for you automatically during the configuration of the AirPort Express.
If I have an apple TV connecting to the express and an AppleTV connecting to the extreme, will they both be visible when connected wirelessly to either network?
Yes
Will I be able to connect to my network seemlessly?
Yes
Post back after you have confirmed that the Ethernet cable and Ethernet jack are functioning correctly in the temporary "test" mentioned above. Then, we will continue.

I just bought an AirPort express. Currently I have a qwest wired router plugged into the back of my computer via an ethernet cable. Can I just unplug the ethernet cable and plug it into the AirPort express, then use the setup utility?

I just bought an AirPort express. Currently I have a qwest wired router plugged into the back of my computer via an ethernet cable. Can I just unplug the ethernet cable and plug it into the AirPort express, then use the setup utility? Most of the discussions involve an existing wireless network. I don't have one.

Correct. That's the way to set up the AirPort Express. After connecting your AirPort Express to the router, open AirPort Utility (in /Applications/Utilities) and follow the steps

I cannot hear the audio from my Apple TV when the speakers connected to an airport express is selected from AirPlay

I cannot hear the audio from my Apple TV when the speakers connected to an airport express is selected from AirPlay

me-p wrote:
Is it true?
for the time being, yes.
however, Airfoil can do what you want.

Disappearing Airport Express Stations from Admin Utility / Fontbook

I am struggling with a strange phenomenon: I am using OS 10.3.9 on a Powerbook G4 12“, 2 Airport Express Stations (one as a basestation connected to a DSL Router, and the other one as an Airtunes station (using iTunes 6.01). Over the past weeks, I have repeatedly had problems like disappearing Airtunes connection, invisible Airport Express Stations in the Airport Admin Utility, and disappearing fonts from the fontbook (only the system fonts remain). The internet connection was always working, inspite of the invisible Airport stations (they still could be configured by entering their IP-addresses).
I have twice „reset“ the fontbook acc. to the X-Lab instructions (http://www.thexlab.com/faqs/undofontbook.html) including permission repair, cache cleaning, etc. However, after a couple of days (or new starts, I am actually not quite sure?) the problem has come back. The same with the Airport stations and Airtunes: Switching between different accounts in the network preferences (I am also using the Powerbook in other networks) I have usually managed to get the Airtunes connection back, but again usually only for some time. Today I have followed recommendations from the airport express discussion forum, hardly resetting both Airport stations and creating a new network with the Airport Set-up Assistant. The stations were again visible in the Admin Utility, Airtunes was back again, and, strange enough, all my fonts were back again (without removing any preferences, etc.).
However, after a shutting down the Powerbook and restarting it, the same problems are back: everything is gone again. I would really appreciate some hints what could be the reasons, and what might be a lasting solution.

Thanks again for your comments. Strange enough, after having newly configuring the network (IP-adresses were 10.0.0.1 for the basestation, 10.0.02 for the Powerbook, 10.0.0.3 for the Airtunes station) and then restarting the computer, everything was back to normal (airports visible, airtunes working, fonts visible). Alas, however when I again restarted, everything was gone again. (The ADSL-modem and router I am using is a SpeedTouch 530).
Acc. to your comment, I then changed to "distribute IP-adresses" in the Admin Utility and selected the 10.0.1.1 adress range (The basestation now uses 10.0.1.1, the Powerbook 10.0.1.2 and the Airtunes 10.0.1.3). Restarting resulted in everything visible again. I am now hesitant to restart again.
Anything you can recommend so that I better understand what is going on? I still think that there must be some relation between the network settings and the fontbook issue.

MacBook can't see Airport Express when waking from sleep

Hi,
I have an airport express unit specifically for using with air tunes. I am find that every time my macbook wakes from sleep although it reconnects to my wireless network ok it (and therefore itunes) can't see the AX anymore.
Rebooting the AX unit fixes the problem and i can again stream from itunes but i dont want to have to reboot the AX each time beacuse my MacBook goes in and out of sleep 5+ times a day as i move it around the house.
I am not having any issue with audio drop out or stuttering as mentioned by others, nor does the ax stop working once streaming has begun.
My Setup is:
MacBook OSX 10.4.11
Airport Express (latest firmware)
BeBox wireless router (rebranded speedtouch) running WPA2 security
Any suggestions on what i can do to stop this recurring?

I've recently developed a similar problem. When my PowerBook G4 wakes from sleep it can no longer see the Airport Express. It still connects to the Internet, and the AX continues to shine a steady green light. I've written an Automator script that restarts the router, and once it reboots the AX shows up again in iTunes or the AirPort utility.
Customer service for my router claims this is an issue with the AX. Anyone have any ideas?
Computer: PowerBook G4, 10.5.2
Wireless network: TrendNet TEW-432 G router, WPA, DHCP, SSID broadcast off, no MAC filter, Airport Express set up to join network (not extend).
Thanks,
tyler

Airport Express Wireless Printing from Windows 8

I'm in the process of configuring a new laptop that came with Windows 8. I want to be able to print wirelessly to an HP PSC 1315 printer connected to an Airport Express, which I had been doing successflly from an XP Pro machine that just died. I am able to: (1) print wirelessly to the printer from a new MacBook Air (so wireless printing does work); (2) connect the Win8 machine to the internet via the Airport Express network (so the wireless network connection is OK); and (3) print from the Win8 machine to the printer when it's directly connected to a USB port (so the printer drivers are OK). I have installed Bonjour 2.0.2 on the Win8 machine, but it's not seeing any printers. I've also installed the Airport Utility (both 5.5.3.2 and 5.6.1.2) on the Win8 machine, but it's not finding any Airport wireless devices either.
I'd appreciate any help.
Steve
P.S. Incidentally, I can't install a viable Airport Utilty (AU) on the Air since the versions that will work with my older AEs (5.5.3 and 5.6.1.2) won't install on the Air. The Air will only install 6.1, which won't talk to my older AEs. Apple suggested I install 5.x on another Mac and then port it to the Air via a stick. But I don't have another Mac. Grrr.

Unfortunately, connecting your printer to the AirPort Express does not make it AirPrint compatible. You need to have a specific AirPrint compatible printer to be able to print directly to the printer using your iPad.
Check this Apple support document for more details on AirPrint.
http://support.apple.com/kb/HT4356
If you have a Mac, you might be able to use a workaround using an app like Printopia. There is a free trial, so you will know in a matter of minutes whether this will work for you or not. Just remember that your Mac must be running in order for this to work.
Printopia - AirPrint to Any Printer - Print from iPad - Print from iPhone ...

Airport express multiple configuration and iOS utility

Hi
Just wondering if there is a way to toggle configs on iOS 5 devices iPad :iPhones with the new airport utility?
Reason : I use it as an audio device to my sound system , but when I travel ( hotel , offices , etc) it becomes my own hotspot while cconfiged as a router from the stored configs on the device .., But I have to use my MBP !
Or change it before I leave ....
Any thoughts ? Thanks

do I need to use my computer to change the profile before unplugging the airport express and taking it with me wherever I am going,
Yes, unless you have another device handy on the road with a 5.x version of AirPort Utility installed.
or will it switch automatically
No, you must manually "switch" to the profile that you want to use at any given time.

Airport Express Continues to Blink Green

I got a airport express for my birthday and when trying to set it up it just blinks green. I plan to use it with speakers but i have also tried it as a router with the same problem. I have tried to reset and same problem happens. Any ideas?

Start over by resetting your AirPort Express (AX) back to factory defaults as follows:
Power down the AX for a few moments
Hold in the reset button and keep holding it in as you plug the AX back in to power
Release the reset button after 10 seconds
By default, the AX creates a wireless network with a name like +apple network xxxxxx+, where the "x" can be either a letter or number. You will need to log on to this network with your computer. Once you have done this, you should be able to open AirPort Utility to "see" the AX.
Click "Continue" and follow the guided setup to configure your AX.

Airport Express streams Airplay from iMac but not from Windows 7 PC

I have a wireless network set up using a Linksys WRT45G2 v1 router. There is one iMac running Snow Leopard, one laptop running 32 bit Windows 7 Ultimate and one desktop running 64 bit Windows 7 Ultimate. The router is set to WPA2 Personal TKIP+AES security. The Airport Express is set to WPA2 Personal. Its wireless mode is "join a wireless network." It is running firmware version 6.3. The iMac and the laptop are running iTunes 9 and the desktop is running iTunes 10.
Up until recently I was able to stream music from the iMac and the desktop but not the laptop to remote speakers using airtunes via the airport express. Then the video processor in my desktop PC failed and in the course of diagnostic testing I had to reinstall the OS. After replacing the video card and reinstalling the OS, I tried to reconnect Airport Express to iTunes on the desktop PC but Airport Utility could not find the Airport Express. I returned the Airport Express to factory settings and tried again. The PC still did not recognize the Airport Express. I couldn't use the PC to reconfigure the Airport Express, but the iMac did see it so I reconfigured the Airport Express using the iMac. Now I can stream music using Airport Express from the iMac ONLY.
When I use the Airport Utility to scan on the desktop or the laptop PCs it does not see the Airport Express. I can, however, see the Airport Express and read its configuration using Airport Utility on both PCs by using "configure other..." under the File tab (i.e. by typing in the IP number and password for the Airport Express.) Even though I can read the configuration and save it, iTunes does not recognize any remote speakers and I cannot stream music from either PC.
I have tried turning off ALL wireless security as well as all firewalls. I also tried both iTunes 9 and iTunes 10 on the desktop. Nothing makes any difference.
Before I could at least stream from desktop even though I had never been able to get the laptop to stream.
Can anyone suggest a way to get Airtunes (Airplay) to work from my PCs?

I have had the same issue. Airplay working with all devices apart from one windows 7 (the actual media server) and have spent over a week trying to resolve it.
This worked for me.
Turn off windows firewall and in my instance macafee. Be warned while macafee says that it's off there are services running all the time.
You will need to open macafee settings and turn off access protection first
Then search services from start bar
Open services and filter by manufacturer
Stoop all macafee services
Right click the start bar
Open task manager
Stop all macafee processes
Try your airport utility you should now see your express
If you can you will see your icon in iTunes
This pores that it's likely to be a macafee issues. Of course you do not want to leave the firewall off so I installed macafee and installed a fresh copy turning both the windows and macafee firewall on with no resultant issues
Hope this helps

Problem with airport express extending wifi from extreme

My setup is an airport extreme wired to the internet with two iMacs connected by wire and an airport express to extend wifi from the extreme to the further parts of my house. When originally installed about a year ago this arrangement worked perfectly, but I noticed a few weeks ago that neither my iphone, ipad, nor my MBP 13" is connecting to the aitport express anymore and the network extension is not working as intended.
Last night I investigated the isue and found that the express is connected wirelessly to my extreme because when I wired my MBP to the express and turned off the wireless connection it could still reach the internet. But, even with the express sitting plugged in next to my iPhone I could not get it to connect to the express - it always uses the extreme and while I'm in range there is no problem. The problem is that my house is old and the wals tend to cause problems with reception and I can't get wifi in the garden and some parts of the house.
I have the express and the extreme configured to allow access only by the client macs that I have provided and it looks like the two devices share this information when they are in extend mode (but not sure about that). When I set up the system I added the aitports mac addresses to the approved list in the access control screen, which seemed to be necessary then though I removed them (the airport mac addresses) fromt he list last night to see what effect this had and biefly the airport did connect to my MBP. But after returning it to its location where it usually is I have not been able to reconnect to it.
In brief; I have an airport express extending an airport extreme wifi, it used to work, but now all wifi clients will only connect to the master. I have a suspicion that a recent airport update has caused this (both airports are up-to-date) but can't be sure. I have the express correctly configured to extend the wifi of the extreme as it was originally working.
One thing I have noticed - I had the express set to use a fixed IP by setting 'static' in the internet screen - this is not the current setting (it's reverted to DHCP) and I cannot force it to update to and remain set to static.
Does anyone know how I can restore the correct functioning of the express as an extension of the wifi network?
Thanks
Damon

Perform the Factory Default Reset one more time. Hold the reset button until the amber light has been blinking rapidly for 8-10 seconds before you release the reset button
Run the setup wizard, and wait for screen similar to this to appear, then click on Other Options:
Select the Add to an existing network option, then click Next and follow the prompts.
If you are still having difficulty, try running the setup utility on an iPhone or iPad, since Yosemite has a number of bugs in the setup process.

Airport Express streaming iTunes from Time Capsule

This may seem redundant to other topics, however I have tried the solutions listed without relief. I bought and installed a Time Capsule. My internet connection comes into it and my iMac accesses it wirelessly. I have an Airport Express which I want in the living room to stream music.
I have hard reset to the default settings on the AE. My TC is set for "extend a network" and my iTunes is set-up to look for remote speakers. When I use Airport Express to set the AE to access the TC network, I get the confirmation that the AE has been reconfigured and that I can wait for the AE to restart. The Airport Express dialog box never gets past that point, leaving me looking at a spinning status wheel.
From the default settings, my Airport Utility can see both devices, but clicking on the AE dismounts the TC and vice versa. The status bar on the Airport toolbar sees my TC network and not the AE, which I assume would be normal if the AE joined the TC network. Everything up and running, my iTunes cannot see the AE and I do not get the remote speaker dialog box in iTunes.
It seems to me there should be a simple process to walk through such a generic situation. What am I missing?

I have hard reset to the default settings on the AE. My TC is set for "extend a network" and my iTunes is set-up to look for remote speakers. When I use Airport Express to set the AE to access the TC network, I get the confirmation that the AE has been reconfigured and that I can wait for the AE to restart. The Airport Express dialog box never gets past that point, leaving me looking at a spinning status wheel.
If your goal for the AirPort Express Base Station (AX) is just for streaming iTunes, then you want to configure it to "join" the TC's wireless network ... not to extend it. So enabling "extend a network" on the TC would not be necessary.
To configure the AX to join the TC's wireless network and for AirTunes, please compare the following settings to those currently enabled on the AX:
AirPort Utility > Manual Setup > AirPort > Wireless tab
o Wireless Mode: Join a wireless network
o Network Name: <existing TC's wireless Network Name>
o Wireless Security: <select the encryption type of the existing wireless network>
o Wireless Password: <enter the existing wireless network password>
o Verify Password: <re-enter the existing wireless network password>
Music
o Enable AirTunes (checked)
o iTunes Speaker Name: <enter desired speaker name>
o iTunes Speaker Password: (optional)
o Verify Password: (optional)
o Click Update to write the new settings to the AX
In iTunes:
iTunes > Preferences... > Advanced > General
o Look for remote speakers connected with AirTunes (checked)

Airport Express fails to configure with Utility 5.5.1

Hi there, I hope somebody can help me with this problem
I have an Airport Express which was previously working fine.
It was used to extend the range of another network, with a non-Apple router/modem.
It stopped working one day and I didn't pay much attention to it as I only used it for streaming iTunes anyway.
Now I have moved and am once again trying to get it to connect to an existing wireless network and failing.
I open Utility and it scans and detects my Airport Express which I have done a factory reset on.
I click on the AE and go through the setup steps and get as far as Join A Wireless Network.
Regardless of whether I then choose "Join My Wireless Network" or "Extend the range of my AEx or AE network" things fall down at the next step.
I find the network I wish to join, put in the WPA password and click restart.
At this point Utility tells me that my settings have been successfully updated and I should either close the window or wait for AE to restart.
Alas it never restarts.
The light continues to flash orange and Utility eventually acknowledges failure.
Any ideas as to how I overcome this?
Incidentally in Utility I can setup a new network on the AE without problem, alas I don't have access to the ethernet cable to do this as I am piggy-backing on to a network in a shared housing scheme.

When I logged in to the router it told me that security was WPA/WPA2-Personal (PSK).
Is there perhaps a setting for WPA/WPA2 Personal (TKIP)? That would correspond to Apple's WPA/WPA2 Personal.
+The main Belkin routher is 2 houses away.+
+Is there any way to use the Airport Express to extend the range of the network or improve the signal strength inside my house?+
Unfortunately, Apple's "extend a wireless network" feature is not compatible with other manufacturer's devices. All you can do is try to position the AirPort Express as close as possible the Belkin router and avoid as many obstructions as possible.
Message was edited by: Bob Timmons

Airport express continually diasppears from admin utility

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