Airport Express does not connect to the DSL Ethernet

I have had an Airport Express (AE) for several years working with no issues. I bought the newest version a month ago and have been trying since to get it to work. I can not get it to recognize the ethernet cable being plugged in when I try the "replace existing device" set up, I can not get it set up when I try "set up a new network. It does not work when I try to use it as a range extender. I tried many things, went to the apple genius bar three times, they gave me a new one. Same thing. I did factory settings resets, etc. I canged channels. Nothing works. Any ideas what else can be wrong?

What version of AX do you have? And what setting do you have it configured for (such as Create a Wireless Network)?

Similar Messages

  • My new airport express does not connect my printer to my computer?  My old airport did! then I updated to OS 10.9.2.  How do I get it connected?

    My new airport express does not connect my printer to my computer.  The old airport did.  I recently updated to OS 10.9.2.  I have since bought a new
    HP 6700 all in one wireless printer,  got the latest Comcast router.  None of which connect to my computer wirelessly.  Which do I throw away the printer, router, or Mac?  Help

    Contact HP for support.
    Explain that you are using a Mac, anticipate the inevitable groan, and wait patiently for their resident Mac expert to return from vacation.
    Until then download and install its driver here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=5058338&cc=us&dlc=en &lc=en
    Otherwise return the printer and purchase one from a company that visibly supports OS X. HP isn't on that list.

  • Hi, The Airport Express does not work with iOS 7.0.4, I appreciate your help to resolve this event. Thank you,

    Hi, The Airport Express does not work with iOS 7.0.4, I appreciate your help to resolve this event. Thank you,

    Please locate the model number of the AirPort Express and post back that information.
    The model number is located on the side of the AirPort Express. It begins with an "A" followed by four numbers.
    We are not sure what you mean by "does not work".  Does this mean that the AirPort Express worked at one time and has just recently stopped working?
    Have you installed a newer operating system on your iOS device recently?
    Or, is this a new AirPort Express that you are trying to configure for the first time?
    If yes, what service will the AirPort Express perform on your network?
    Please remember that we cannot see your network, so we only know as much about your problem as you can tell us.

  • I changed cable providers and now my Airport Express won't connect to the Internet.  How do I fix this?

    I changed to Time Warner cable.  Upon doing so, my Airport Express lost its connection to the Internet.  When I run the Airport Utility, I am stuck at the first step, which says the AE doesn't have any DNS server addresses.  What are they and how do I find out what they should be?  And if I supply them, will that fix the problem?

    Have you performed a Factory Default Reset on the AirPort Express?
    If not, the Express is still remembering the settings that you programmed into it when you configured it to work with your old modem.
    The Express is "looking" for your old modem, but it does not "see" 'it because it is no longer there...so it can't connect to the Internet.
    If you have not already tried the Factory Default Reset and you need more info about this, post back for more details.

  • My airport express is not connecting with my airport extreme base station. They are probably six years old. My IP address on my express shows 0.0.0.0

    My Airport extreme and my airport express are not connecting together. I get an error message saying that my airport express software is not compatible with my Airport extreme and I have use them together for the past five or six years. It says I may need to change my IP address on my computer or something like that but I don't know what to do. the IP address on my express shows 0.0.0.0. Should everything be on the same IP address? Any help would be greatly appreciated. Thank you

    Please refer to the information already posted above:
    If you see A1084 or A1088 there, your older Express is not supported by the newer version of AirPort Utility that you have.
    If you have another Mac running Leopard or Snow Leopard, or a PC, then you could use that computer to administer the older Express and it will work on the network along with the AirPort Extreme.
    If the Mac running Leopard or Snow Leopard or PC does not "see" the A1084 Express, you will need to "hard reset" the Express by holding in the reset button for 10 seconds and waiting a full minute for the Express to restart. Then, reconfigure the Express again.

  • Hello my iPhone 4 does not connect to the internet anymore(wlan still works) but it still shows the 3G symbol. I have that problem since ios 5.1

    Ich still shows the 3G symbol but I cant connect to the internet anymore. Since ios 5.1 it disconnected every 30 minutes untill i restarted. De- and reactivating the mobile internet  never helped. Now i dont get a connection. It quite not works.
    I never had problems untill ios 5.1
    of course apn,  username and passwort for the carrier are correct.
    My carrier is simyo
    (im in germany)
    Thank you for helping me

    Hi Damien,
      Thanks for your reply.
      I had not created 2 separated wireless network. The airport extreme has had create wireless allowing it to be extended and the airport express has had it to extend since day 1.
      The only device that does not connect to the airport express when it is far from the airport extreme here is the iPhone 4. I've tested 2 Windows based computers, 2 Macs, 1 Samsung TV and 1 Android phone and they all are able to connect to the airport express when the signal from the airport extreme is weak (please take a look on the screen shots on the original post).
      The screenshots of the 2 devices' wireless set up can be found below:
       Airport Extreme
      Airport Express
        I have seen other people here on the Apple discussions complaining about the same issue with their iPhone 4 and iPad: would it be a iOs problem?
    Regards
    Gilson

  • How do i fix my wifi if it connects and the bars are blue but no check sign appears next to the wifi name and does not connect to the internet???

    How do i fix my wifi if it connects and the bars are blue but no check sign appears next to the wifi name and does not connect to the internet???

    Did you already try to reset the iPod by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data.
    If this does not work, try to reset the network settings in Settings/General/Reset. After that you'll have to put in the passwords for all known networks again.
    More troubleshooting can be found here:
    iOS: Troubleshooting Wi-Fi networks and connections

  • The KitKat upgrade has been a disaster. home wireless is no longer recognized, even going through the set-up process.  It does not connect to the car through Bluetooth seamlessly--I have to add my phone as a new device each time I get in the car.  In atte

    My home wireless is no longer recognized, even going through the set-up process.  It does not connect to the car through Bluetooth seamlessly--I have to add my phone as a new device each time I get in the car.  In attempting to solve these problems I have gone to settings-phone-upgrade and it states that the upgrade is available-select to continue-(which I do)- it checks -please wait and it then states that update not available - try later.

    Maybe not too late to help you.
    For specifically fixing the Bluetooth, un-pair your phone with the car, and go through the process of repairing the two.
    In general, the KK update requires many of us (different phones) to perform a Factory Data Reset after we back up our personal content (pictures, music, movies, or other downloaded files) to a PC or MAC. This will result in you having to do a bit of work to setup icons for the programs you use, and maybe putting in the specifics again for email accounts and other specialized apps. So if you are going to do this sort of thing... copy important information/settings down on paper.
    HTH.

  • I've just changed my router and whilst my laptops sync ok, my G4 tower which connects via an airport express doesn't connect to the internet. I think it's something to do with the IP or DHCP settings but have had no success, any help much appreciated.

    I've just changed my router and whilst my laptops sync ok, my G4 tower which connects via an airport express doesn't connect to the internet. I think it's something to do with the IP or DHCP settings but have had no success, any help much appreciated.

    Hi Jake,
    Is it connecting to the Router or Modem?
    Is the new Router using maybe WPA2 encryption? If so, G4s can only do WPA or less.
    Make a New Location, Using network locations in Mac OS X ...
    http://support.apple.com/kb/HT2712
    old... http://docs.info.apple.com/article.html?artnum=106653
    Hi, this has worked for a few...
    Make a New Location, Using network locations in Mac OS X ...
    http://support.apple.com/kb/HT2712
    The Interface that connects to the Internet, needs to be drug to the top of System Preferences>Network>Show:>Network Port Configurations and checked ON.
    Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
    Then... Try putting these numbers in Network>Airport>TCP/IP>DNS Servers, for the Interface you connect with...
    208.67.222.222
    208.67.220.220
    Then Apply.
    Also, turn off IPv6:
    System Preferences » Network » AirPort » TCP/IP tab » Configure IPv6

  • My windows 7 does not connect to the internet

    my macbook pro does not connect to the internet wired or wireless

    Have you installed the Apple Windows Support files you downloaded when using Boot Camp Assistant?

  • My new ipad does not connect to the 3G network

    my new ipad does not connect to the 3G network, only the network edge. what to do in this case (no 3G connection available in my location, even did tests with modems and cell phones)?

    connection exists, because I connected with the iPad, but two weeks is not connecting more ...

  • HT1695 My Ipod 4th Generation does not connect to the internet!!1 Can sum1 help me

    My Ipod 4th Gen Has recently had its screen repaired after i dropped it.
    I have the ipod fixed and have only had it for 2 days and the ipod does not connect to the internet.
    It only connect when im right next to the router.
    Does any one know whats wrong with it?

    Likely a problem with a connection to the internal antenna.
    http://www.ifixit.com/Guide/Installing+iPod+Touch+4th+Generation+Wi-Fi+Antenna/3 640/1

  • TS3276 iCloud email on OSX 10.8 does not connect to the server after sleep

    iCloud email on OSX 10.8 does not connect to the server after sleep.  The only way I can reconnect the iCloud email is to restart the computer. Does anyone have any ideas how to resolve this issue?

    I would suggest you try opening "Mail">click on "Mailboxes" in the Menu Bar> and select "Rebuild" from the list.  That may solve it.

  • I just purchased a wireless connection for my Tivo but the signal strength from my airport express does not allow the tivo to load data. How do I increase the signal strength?

    I just purchased a wireless N network adapter for the TIVO premier and am trying to use my apple airport express to connectand it  is in the another room. I am only receiving one  bar of strength on my network adapter. How can I raise the signal strength of my airport express.

    There are several things that might help, not all of which would be feasible depending on your situation:  (1) Move the TiVo unit and AirPort Express closer together.  (2) Use another AirPort Express to "extend" the network of the first AirPort Express.  Put the second AirPort Express half way between the first AirPort Express and the TiVo unit.  (3) In the general case, Power-Line equipment might allow the TiVo unit to get a good signal, but it's likely that the Ethernet port of your AirPort Express is probably connected to your broadband modem, so that solution wouldn't work for you.  (4) Changing the band or channel that the AirPort Express is using might help.  If the TiVo unit is connection on the 5 GHz band, try one of the three-digit channels, which are allowed to use higher power.

  • Airport Express does not "Join Existing Network"

    Dear all, I do use an iMac and have an ADSL wireless modem to connect to internet. I have purchased an Airport Express which I thought it would be the easiest thing to add to my system but I can not make it join to my wireless network. What I do is:
    1. I plug the AX
    2. Airport utility finds AX and I configure it to "Join Exsiting Network".
    3. After restart the AX can not be found on Utility.
    I can only make it work if I choose "create new network" and connect it via etheret cable. I guess I miss something or my DSL modem settings are not correct. Is there any specific setting that I should do for my modem?
    Please help I can not use my AX!

    Hi.
    I have a similar problem. I have recently switched ISPs. The new provider has supplied me with a ADSL modem (wired) which I have connected to one of the lan ports in my linksys wifi router.
    Due to certain space and time constraints, my desktop (which does not have a wifi card) cannot be connected to the wifi router / ADSL modem via RJ45 cable. I would consider doing the wiring, but am planning to move out of this apartment in a month or two.
    Current set-up
    Tel. line >> ADSL modem >> Lan port of wifi router >> Wireless network which my notebooks can access
    In my opinion, i now have the following options;
    1. Buy a usb wireless dongle for my desktop - and have it join the network.
    2. Use an airport express - I plan to have the airport express join the network created by my linksys router and then use the lan port on the AE to connect the desktop to the network. (Is is possible to use USB to connect AE & desktop incase lan doesn't function). Would the airport express work in this manner?
    Alternate AE uses (which may help justify the purchase )
    Currently the linksys wifi router is placed in one corner of my apartment. I don't intend to move it as that will require me to do some sort of wiring - which will become useless in a month or so.
    Can I use an AE to increase the strength of my current wifi network i.e. have it join this network (wirelessly) and increase the signal strength in certain areas with weak signal.
    PS i have a spare wifi router (Linksys, no usb support) - could i use that and save to serve the same purpose and save some money.

Maybe you are looking for

  • IFilter 9/SQL2005 on windows 2008 x64 SP2

    Hi, We have installed iFilter 9 on our database server (windows 2008 x64 SP2) with SQL2005 and we would like to search pdf files loaded into the database. iFilter was configured according to the http://www.adobe.com/special/acrobat/configuring_pdf_if

  • BPEL deploy error

    Hi All, Getting the following error while deploying the BPEL process having DB Adaptor... Could not initialize activation agent. An error occured while initializing an activation agent for process "pollingprocesstest2", revision "v2009_08_11__6784".

  • Can't open old RoboHelp file

    I have an old.mpj file given to us from a client that I'm trying to open with the trial version of RoboHelp 8. I get the error "Projects created before version 2.23 cannot be opened with this version of RoboHelp. Call Macromedia technical support for

  • Restrict agent Inbox search in navbar

    Hi,   In my icwc, all navlink in nav bar can only be accessed after account is confirmed. can this be configured via customizing in SPRO? for example: to restrict the access the Inbox Search before an account is confirmed.   Or this can only be restr

  • Smart album from Light Table not working

    Hello. I'm new to the forum so forgive me if this question has already been answered or is very newbie. I currently have 1.5 and am going through the Apple Pro Training Series book. I'm stuck on lesson 7. When I try to create a Smart Album of 5 star