Airport Express does not see SSID.

Odd problem. I am trying to configure an Airport Express to stream music. I am using a D-Link DGL-4500 wireless router on a mixed 802.11n and 802.11g network. SSID is set to broadcast. Security is WPA2-Personal. Network has worked fine for years, and every device I have tried has connected fine.
I plug in my Airport Express and bring up the Airport Utility. When I start the configuration, I do not see my network's SSID in the list of available networks. I can see my neighbors' SSIDs, but not mine. If I manually enter the SSID, and complete the configuration, the Airport Extreme will not connect to my network (only blinking amber light). I've checked the router logs for the Airport Extreme's MAC, to try to determine if there was a connection attempt, but I see nothing.
I've done a factory reset and tried several times to configure the device, but it never connects. More strangely, it does not appear to even try to connect. I'm pretty much at the end of my rope. Any ideas before I send it back?
Thanks!

Your express will need to see the SSID in order to connect. I would suggest that you temporarily turn off the security (WPA2) on your D-Link router, make sure it is broadcasting the SSID, and then see if the express detects it. If the express doesn't see it, make sure some other device can.
You also might try changing the SSID, or turning it off and back on and see if that helps.
Once you can see it in the clear, add the security, and be sure to enter it in exactly, be careful of capitals,etc.

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Airport express does not see password protected airport network

When I try and password protect my Airport network, my Airport Express, set to join an existing network to play music on my stereo, can no longer see the network. I have my Airport Express plugged in via ethernet to configure it, and the Admin Utility shows a pop up menu for available networks to join, but this menu only shows my Airport network when password protection for the network is turned off. I never set my network to be hidden, so that's not the problem, and my laptop(s) can always see the Airprort network, regardless of password protection being enabled or not.
Supposedly you can select a password protected network for the Express to join and then it will prompt you to enter the password, but if it is not in the list then I can't select it. I can type in the network name, but again, it only joins if I turn off password protection for the network.
Is there a work around for this?
-Lewis

Your express will need to see the SSID in order to connect. I would suggest that you temporarily turn off the security (WPA2) on your D-Link router, make sure it is broadcasting the SSID, and then see if the express detects it. If the express doesn't see it, make sure some other device can.
You also might try changing the SSID, or turning it off and back on and see if that helps.
Once you can see it in the clear, add the security, and be sure to enter it in exactly, be careful of capitals,etc.

Hi, The Airport Express does not work with iOS 7.0.4, I appreciate your help to resolve this event. Thank you,

Hi, The Airport Express does not work with iOS 7.0.4, I appreciate your help to resolve this event. Thank you,

Please locate the model number of the AirPort Express and post back that information.
The model number is located on the side of the AirPort Express. It begins with an "A" followed by four numbers.
We are not sure what you mean by "does not work". Does this mean that the AirPort Express worked at one time and has just recently stopped working?
Have you installed a newer operating system on your iOS device recently?
Or, is this a new AirPort Express that you are trying to configure for the first time?
If yes, what service will the AirPort Express perform on your network?
Please remember that we cannot see your network, so we only know as much about your problem as you can tell us.

My new airport express does not connect my printer to my computer? My old airport did! then I updated to OS 10.9.2. How do I get it connected?

My new airport express does not connect my printer to my computer. The old airport did. I recently updated to OS 10.9.2. I have since bought a new
HP 6700 all in one wireless printer, got the latest Comcast router. None of which connect to my computer wirelessly. Which do I throw away the printer, router, or Mac? Help

Contact HP for support.
Explain that you are using a Mac, anticipate the inevitable groan, and wait patiently for their resident Mac expert to return from vacation.
Until then download and install its driver here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=5058338&cc=us&dlc=en &lc=en
Otherwise return the printer and purchase one from a company that visibly supports OS X. HP isn't on that list.

HT1998 My iPAD can use the internet through my airport extreme, but the airport utility does not see it so I can't create a guest password. What am I doing wrong?

My iPAD can use the internet through my Airport Extreme, but the Airport Utility does not see the device so I can't set a guest password.

If your Mac is using the Lion operating system with recent updates, it will be necessary to download and install AirPort Utility 5.6 for Mac OS X Lion
Open Macintosh HD > Applications > Utilities > AirPort Utility 5.6
Select the AirPort Extreme and click Manual Setup
Click the Wireless tab just below the row of icons
Click the Wireless Network Options button
Remove the check mark next to Create a closed network
Click Done, then click Update to save the new settings and allow 25-30 seconds for the AirPort Extreme to restart

IBook G4 Airport Extreme does not see any SSID

Hi,
My iBook 1,2 Ghz has been working great for several years now.
I am working with Mac OS X Tiger (10.4.11) for quite some time
and it never let me down. I connect to the internet using an Airport Express
connected to a speedtouch router.
The Airport Express Card in my iBook always found 6 or 7 SSID's of other
Wireless Networks in my neighbourhood and it used to login automatically on
my Airport Express wireless wetwork station.
Last week it suddenly stopped working correctly.
After starting OS X on my laptop the little Airport icon in the upper bar faded out grey.
When I click it it says it can't find any networks.
I checked all my settings, downgraded my Airport Extensions
and even installed a spare (refurbished) Airport Extreme Card.
Even with another Airport Extreme Card it does not see any wireless networks.
My other macs, a unibody MacBook Pro and white MacBook work fine with the Airport Express.
What could be wrong? Am I overlooking something here? Can somebody help me out?
How can i get my Airport Express/iBook G4 connected to my wireless network again?

Hi Elko,
Thanks for the reply.
I re-installed the original Airport Extreme card into the slot again.
But now i pushed it harder than the first time. (just like you said)
I noticed the second click, but that doesn't seem to be the problem.
Both Airport Cards (the original and the new) were installed correctly.
I also checked the antenna connection but that is seated o.k. too.
After re-installing the card, i booted into Mac OS X Tiger and checked the ASP.
It says a Airport Extreme Card is installed with firmware version 405.1 (3.90.34.0.p.18)
and the langauge version is international/worldwide. So far, so good.
Nevertheless the airport card does still not find any wireless networks or SSID's after
scanning multiple times. (Location on automatic)
I am planning an upgrade to Leopard today. Maybe that's gonna help, since there were some Airport Extreme updates in Leopard. If that's not the solution, I will stay with your other suggestion and buy me a nice USB dongle.
Do you have any idea what type of dongles work best with Leopard? I have seen some different models, but a lot of dongles require third-party software to make it work and are not automatically recognized by OS X.

Airport Utility does not see Base Station but I'm still online

I have an original airport base station and just downloaded Airport Utility 5.5.1
The base station is working because I'm online with it posting this thread.
But Airport Utility 5.5.1 does NOT see it...
The strange thing is that I have one of the early dome Airport Extremes here as well. That one IS recognized but the Airport Utility.
Anyone have any suggestions as to why the original Airport is not showing up in the utility even when I know it's obviously being seen by my card and connecting to the web?
Thanks
g

Did you power cycle your network as follows?
Power everything on the network down, order is not important
Wait a few minutes, then start the modem first and let it run a few moments by itself.
Then start the next device connected to the modem and let it run a few moments.
Then start each device the same way until everything is up on the network.

Help Needed: Airport Express does not work

My Airport Express was ok until one day I setup it under bridge mode in a hotel room. Now neither my iMac and Dell laptop can update the settings in the Airport Express. It always shows error in reading the settings.
I have tried soft, hard reset and also tried to bring it back to factory settings. However, all these trials were not successful. It did not even blink with green light when I tried to reset it to factory settings (hold the reset pin, plug in power socket and then release the pin... I believe I did it right).
Also the network name I created in this Airport Express did not change to default name. The Airport Express name was restored to default though.
Does anyone know how to fix this? Do I have to send the hardware to Apple to fix it or it is just a software failure that I can fix at home with you guys help?
Thanks!

Same problem here -- followed instructions to do factory reset to a "T", never saw blinking green LED. Instead led blinks yellow. Always get an error in Airport Utility.
Apple had best quit poking fun at how lousy Microsoft stuff is before someone sees the large number of product complaints logged in the forums. It isn't smart to toss stones in a glass house.

Airport express does not appear in Airport Utility

Hello,
I am having problems connecting my Airport Express to my network.
My configuration is all Apple. I am attempting to set up Airtunes. I have an Airport Extreme (software version 5.7) plus Airport Express. The Airport Extreme is hardwired to my Power Mac G5 (10.5.6) via ethernet. Wireless security is WEP 128 bit.
The Airport Express appears to establish a connection with no problems. The indicator light on the Express goes through normal start up and then a steady solid green.
Airport Utility shows the Airport Extreme but the Airport Express is not listed.
Any suggestions on how to make the connection are appreciated!
Thank you!

When having difficulties accessing the AirPort thru the AirPort Utility, try the following, in order checking accessibility with the AirPort Utility after each step:
o Check the local connection. If you are trying to access the AirPort wirelessly, make sure that you are connected to its wireless network before running the AirPort Utility to administer it. If you are still unable to access it with the utility, temporarily connect your computer directly using an Ethernet cable to one of the base station's LAN ports.
o Power cycle the base station. Remove the power adapter's plug from the power outlet, and then, wait 15 seconds before plugging it back in.
o Perform a "factory default" (AirPort Express) or "hard" (AirPort Extreme / Time Capsule) reset.

Airport Utility does not see Airport Extreme Base Station

Purchased Airport Extreme yesterday at Apple Store to replace old Netgear Router. Wanted wireless network to work with 2 identical HP Laptops running XP with SP3 and 2 iPod touches, and possible future purchases of iPad 2 and Apple TV. Installed Airport Utility software from CD on Dell Studio running Windows 7. Connected Airport Extreme to cable modem and Dell Studio. Ran Airport Utility software to configure Base Station but it did not recognize the Base Station. Base Station had blinking amber light. Did have internet connectivity on Dell Studio, and wireless internet connectivity on 2 iPod touches, and on one HP Laptop. No wireless internet on other HP Laptop. But wireless internet connection was unsecured and Airport Utility did not see Airport Extreme so could not configure it to make it secure. Contacted Apple Customer support. After 30-40 minutes of attempting several different possible fixes only able to use Airport Utility to configure Airport Extreme remotely, wirelessly, from one HP Laptop, not the Dell Studio that is directly connected to the base station. Now that the base station is configured the network is secure. However, second HP Laptop cannot connect to primary wireless network. I created password protected "Guest" network using Airport Utility, and laptop is able to connect to this Guest network. From reviewing forums am now able to configure Airport Extreme with Airport Utility by using "Configure other" on Dell computer. But utility cannot find device by scanning. Would like to find way to (1) have Airport Utility on Windows 7 Dell see Airport Extreme by scanning and not using "configure other," and (2) have 2nd HP Laptop connect to primary network and not "guest' network. Any assistance would be greatly appreciated. Thanks.

Bob - Thanks so much for your quick reply. I followed your suggestions and, to go into perhaps unnecessary detail, I'll write what I did. I completely disconnected the Airport Extreme Base Station (AEBS) from my computer. I disabled Windows Firewall, uninstalled my anti-virus program, and uninstalled Airport Utility and Bonjour, recycled by cable modem (took out the battery and unplugged it for about 20 seconds), then restarted my computer. After the computer booted up, I verified that windows firewall was disabled, reinstalled Airport Utility and Bonjour, then reconnected the cable connecting the AEBS to the computer (to one of the three ethernet ports, and I tried each of them in case one was faulty) but not to the cable modem as my firewall was disabled and had no anti-virus software. I also reconnected the AEBS power chord. I opened the newly reinstalled Airport Utility software and it did not find the base station. Only when I used "configure other" was I able to access the AEBS. I recycled the modem again, but that did not help. I turned on the firewall, installed anti-virus software, connected the AEBS to the modem, the light turned green, and I was able to access the internet on the primary computer and the wireless network gave me internet access on my laptops. But I was still not able to have my main computer, the one directly connected to the AEBS able to see it, and configure it, without utilizing "configure other."
Also, any idea why one of my laptops can only access the "guest" network? When it attempts to connect to the primary network it will stay on "acquiring network address" for what seems a few minutes, then switch to the "guest" network and connect immediately.
Any help would be greatly appreciated.

AirPort Extreme does not see printer, hard drive, AirPort Express!

I just got an AirPort Extreme (802.11n), to replace my AirPort Express. I have a Brother 665CW wireless all-in-one printer, which had worked perfectly but now I cannot find it. I have also hooked my USB hard drive into the Extreme. I can see the hard drive in the AirPort Utility, but I don't know how to find it from my iBook. I'd also like to put the Express in another room to use the AirTunes feature. Unfortunately, almost nothing is working!
Here is how it's set up:
Den:
AirPort Extreme - hardwired to:
- DSL modem
- hard drive (via USB)
Brother 665CW (wireless)
Living Room:
AirPort Express
Advice would be appreciated. I'm usually able to troubleshoot my problems, but documentation on this Extreme is really bad! Thanks!
iBook G4 Mac OS X (10.4.9)

I had problems adding Airport expresses using Airport Utility. However I found it worked fine if I used the manual set-up option and not the Assist me option.
Reset the airport express then, in manual set-up, set the express to 'join an airport network' add the airport network password and see if that works

Airport Express does not show up in iTunes to stream audio...

I updated iTunes to 8.0 and no longer can see my Airport Express as an option in the pull down screen to stream audio from my iTunes to the AE.
The AE has a green light. which makes me believe that it found my LAN, but it can't find my mac.
Router: Linksys BEFSR41
iTunes: 8.0.2
What am I doing wrong? Why did it break after upgrade to 8.0?

I have a linksys wired router BEFSR41 and was not able to see Airport express in the iTunes page to stream music to my A/V device for quite some time.
Linksys set up page has a setting called "Filter Multicast in "security" section that allows for multiple transmissions to specific recipients at the same time.
The factory default is "disable". Change this to "enable" and save settings.
I did not have to restart iTunes to see the change take effect. The Airport Express showed up along with AppleTV for me to select...

Airport Express does not show up under 10.3.9 - but shows up under 10.4.9

Hi
my Room Mate uses an PowerBook with 10.3.9 and was able to use his Airport Express before without any problem.
Without any reason the Airport disappeared from the options in his list in the taskbar, also looking for preferred networks does not show the station.
BUT
if I start my PowerBook - running 10.4.9 - with the latest Utility Program that came with my Airport Extreme BaseStation - I have no problems to identify, configure and connect to the Express Station!
Why is my Room Mate unable to get the Airport Express on his Mac?

Max,
As I read it below, you both have separate internet sources and basically two separate wireless systems. He uses the Airport Express as a base station for his system and you use an Airport Extreme 802.11n for your base station.
You said he used to be able to access the system but now he can't. What changes to the system were made during that period of time.
Under these circumstances what I think I would try is for him to open up the old Airport Admin Utility, factory reset his Express, and then try to reconfigure it to build his own wifi system with the old Airport Admin Utility. Once he factory resets it goes back to the factory id and loses all memory of any system it may have been tied to.
I'd call the new system a different name than the old system and if he uses security use a different password than the first one.
The thing I don't understand below, if he has his own separate system, I don't understand how you can see and edit his settings because he's not part of your system. However, since you have to be using 10.4.8 or later for the new 802.11n Extreme and it looks like you tried configuring his system with the new Utility and he's running 10.3.9 - that may have something to do with it.
Beyond this, it's out of my knowledge base.

Airport Utility does not see devices

Ok... this started because i noticed that iTunes was not seeing my remote speakers connected to the airport express... so i start looking into it. Mind you, the whole time i am connected to my wireless network. I have an airport extreme that is connected to the cable modem and an airport express on the other side of the apartment that has the speakers connected to it. My wife's laptop sees both devices, as does the iMac... when i run airport utility on both, no problems. However, when i run it on my MacBook Pro... nothing, i rescan and rescan.... and nothing.
Any ideas on what i should be looking at?

Me too- but I have a Leopard G5 tower that can still see the Airport Express (g) and I have a Tiger MacBook that can also see it. Both can see it via the utility and via iTunes. But my Leopard MacBook Pro cannot see it for either service, though my connection still works. When I restart the Airport, I can briefly see it in the Utility, but it never reads the config and just spins forever. I've reinstalled the utility, but no dice.

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Mavericks does not support the older "b/g" wireless versions of the AirPorts, only the newer "n" wireless versions.
You can use another Mac running Leopard or Snow Leopard, or a PC to administer the older AirPort Express.

Airport Express does not see SSID.

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