Airport Express doesn't connect to wireless network after firmware update
Hi,
I just updated the firmware on my Airport Express to 6.3 and now it will no longer join the network. I have tried reseting to the factory defaults and Airport Utility accepts all the information and shows the unit with a green dot next too it. However, the unit is still flashing amber and in the final step where the Utility tries to save the configuration the update fails and I get the following error message:
An error occurred while reading the configuration.
Please make sure your AirPort base station is plugged in and in range of your computer or connected via Ethernet and try again. (-6753).
I am using an old style AirPort Extreme as a base station.
Can anyone help?
Wow, really no suggestions yet? This is a first for me, on the Apple Discussion boards!
Can anyone help?
Similar Messages
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Airport Express Won't Connect To Wireless Network
My AE was working perfectley fine until one day everything just stopped working including music streaming. I try doing a facotory reset and then set everything back up again, but when I try to connect it to my wifi i get an error message that states "an unexpected error occured. Please try again" what should i do?
3 things must occur when the AirPort Express is configured to join a wireless network.
You must know the name of the wireless network....you probably do
You must know the password of the wireless network...you probably do
You must know the exact type of wireless security setting that the wireless network is using....you may not know this, but it is crucial that the AirPort Express is provided with the same settings.
Suggest that you contact AT&T support if you do not know the exact type of wireless security that the 2-Wire router is using, so you can then provide the AirPort Express with the correct setting to join the network. -
Unable to connect to wireless network after software update
on updating the software on my Ipad 3 I am unable to connect to my office wireless network
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
HPC8180 Printer wont connect to wireless network, after firmware upgrade to Wireless Router
My HPC8180 has been connecting wirelessly since I bought it sometime ago. I recently had to upgrade the firmware on my Netcom NB9W wireless router and since then my HP wont resolve to the wireless network.
I run the Wireless Network wizzard on the printer, select the correct SSID and enter the WEP key as per instructions.
It then will not connect.
The summary I print out says it passes everything except:
No Filtering = Fail
Connected = Not Run
Signal Strength = Very Low (which is strange because it's about 10ft from Wireless Router).
Other networks detected matching your network name (SSID) = No
Summary says:
Network Name (SSID) altnet (correct)
IP Address = Not applicable
Configuration Source = Not applicable
Communication Mode = Infrastructure
Authentication Type = Open System
Encryption = 64-bit WEP
I have NOT turned on mac address filtering
Any ideas??
This question was solved.
View Solution.Your router appears to be a DSL modem router. Those can be tricky to connect to. Also, WEP can be problematic and is no longer a good security measure. WEP can be broken in about 10 minutes with freeware from the internet.
Let's do three things:
1. Change to WPA or WPA2 encryption. You can make up your own password. Make it 13 or more characters, numbers and letters, upper and lower case.
2. Reset the Network Defaults in your printer (Setup > Network area).
3. Attach to the router in this way:
Sometimes DSL providers have more control over the router than the printer likes.
- Unplug the telephone line from the router
- Turn the power off on the router, wait 30 seconds, then turn the power back on.
- Go through the normal process of connecting the printer to the device (Wireless Setup WIzard)
- Now find the IP address of the printer (it should be on the self-test printout), type it into a browser.
- On that screen you will find a Networking Tab, then on the left Wireless, then the IPv4 Tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you know what that is, set an IP outside that range but no higher than 254 (the last number in the address).
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Leave the gateway and DNS blank
- Finally, plug in the phone line, reboot the router and test.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP -
Hi I was wondering :
Would I be able to make a local wireless network using airport express that my apple tv can connect to which in turn is connected to a projector with hdmi in so that I can mirror/AirPlay from iPhone pad and macwill the Airport Express allow you to log onto a hotel wireless network, and broadcast a secure wireless network in your room for your wireless devices, like the Ipad, Iphone, etc.?
The bottom line with a single AirPort Express is no.
The AirPort Express can only "extend" a wireless network when the network is being provided by another Apple router.
As you might imagine, it is extremely unlikely that that the hotel network....which no doubt uses professional wireless access points provided by a manufacturer of commercial systems.....would be compatible with an AirPort Express.
In many years of travel domestically and internationally, I cannot recall a time when a single AirPort Express would "extend" the signal provided by a hotel's wireless network.
However, if you had two AirPort Express devices handy, you might be able to configure one to "join" the hotel network and provide an Ethernet signal to the second AirPort Express, which would be configured to "create" your own "private" wireless network. -
Using the AirPort Express to Join an existing Wireless Network
Hello,
I am hoping you can provide me with some help on this... I recelty acquired a PowerMac G4 with a 450 MHz processor, CD-RW/DVD-ROM drive, Zip Drive, 1 GB RAM, and two 40 GB HD... The system has OS 10.4 installed, and it is has built-in Ethernet...
I was told I could use the Airport Express to connect to an existing wireless network, so I purchased an Airport Express base Station... Thing is, to e honest, I am having a bit of a problem getting started...
- First, to connect from the AirPort Express to my G4, do I need a special kind of Ethernet cable, or will the usual kind do?
- Second do I need to istall the software first, or have the Airport express connected to the G4 before I do?
How would I go about setting this up, step-by-step?
Any information would be appreciated...
Thanks for your time...OK, thanks. Hopefully, the Netgear is creating a wireless network using WPA/WPA2 security. That will make it much easier for the AirPort Express (AX) to join the wireless network. It can join networks with using WEP security, but password issues almost always arise using WEP.
Since you must enter the exact security settings and password for the wireless network, it would help tremendously to know this in advance. Otherwise, it's going to be a series of "trial and errors" and likely frustration, later on.
When you have a moment, check the security settings on the Netgear router.
It might be one of the following: WPA2 Personal, WPA/WPA2 Personal, WEP 128, WEP 40. -
I've just changed my router and whilst my laptops sync ok, my G4 tower which connects via an airport express doesn't connect to the internet. I think it's something to do with the IP or DHCP settings but have had no success, any help much appreciated.
Hi Jake,
Is it connecting to the Router or Modem?
Is the new Router using maybe WPA2 encryption? If so, G4s can only do WPA or less.
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
old... http://docs.info.apple.com/article.html?artnum=106653
Hi, this has worked for a few...
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
The Interface that connects to the Internet, needs to be drug to the top of System Preferences>Network>Show:>Network Port Configurations and checked ON.
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
Then... Try putting these numbers in Network>Airport>TCP/IP>DNS Servers, for the Interface you connect with...
208.67.222.222
208.67.220.220
Then Apply.
Also, turn off IPv6:
System Preferences » Network » AirPort » TCP/IP tab » Configure IPv6 -
Second Airport Express doesn't show up in Network
I have an Airport Extreme and an Airport Express used to extend the wireless network. I bought a second airport express to extend the network in another area of weak signal. I appear to go through the setup procedures correctly but it never gets to the final setup and does not show up in the airport utility. I get this message: The settings for this AirPort wireless device have been successfully updated, but there was a problem re-joining the wireless network or finding the AirPort wireless device. You may need to select your network from the AirPort menu and try again.
The light is green on the ae...
any ideas?Try a hard reset on the Express by holding in the reset button until the amber light begins to flash more quickly, keep holding when you see this for another few seconds and then release.
Move the Express near your computer and temporarily, connect to is using an ethernet cable
Open AirPort Utility - Click Manual Setup
Click the Base Station tab to name the device, assign password and adjust Time Zone settings
Click the Wireless tab
Wireless Mode = Extend a wireless network
Wireless Network Name = Same as your main network
Check mark next to Allow Wireless Clients
Wireless Security = Same setting as your main network
Password = Same as main network
Confirm Password
Click the Music icon to check to see that AirTunes is enabled. It should be by default.
Click Update to save settings
After the Express has restarted, you can disconnect the ethernet cable and move the Express back to the desired location. -
Can I use the Airport Express to create a secure wireless network in a wireless-only hotel?
Can I use the Airport Express to log onto an unsecured hotel wireless network, without an ethernet cable, to create a secure wireless network for my MacbookAir, IPad, IPhone, etc.? If so, how is that done?
will the Airport Express allow you to log onto a hotel wireless network, and broadcast a secure wireless network in your room for your wireless devices, like the Ipad, Iphone, etc.?
The bottom line with a single AirPort Express is no.
The AirPort Express can only "extend" a wireless network when the network is being provided by another Apple router.
As you might imagine, it is extremely unlikely that that the hotel network....which no doubt uses professional wireless access points provided by a manufacturer of commercial systems.....would be compatible with an AirPort Express.
In many years of travel domestically and internationally, I cannot recall a time when a single AirPort Express would "extend" the signal provided by a hotel's wireless network.
However, if you had two AirPort Express devices handy, you might be able to configure one to "join" the hotel network and provide an Ethernet signal to the second AirPort Express, which would be configured to "create" your own "private" wireless network. -
Printer connected to Airport Express USB port won't come online after firmware 7.6 upgrade. I've tried backing up to 7.5.2, but it still shows offline. It is a Canon iP4600 printer and I'm running OS 10.6.8. I've powered everything down and still no go. I've connected the printer directly to my MacBook's USB port and it works fine. Any suggestions?
I have an iP4500, which I assume is quite similar to your model.
I had to reset the printing system to get things printing again. Only takes a few minutes and no problems at all since I did it a week ago or so.
Plug the printer into the USB port on the Express and restart the printer.
Open System Preferences (gear icon on the dock) and then open Print and Fax
Right-Click in the printer area on the left and select Reset Printing System
Then click the + (plus) button at the bottom of the printer list to install the printer again. -
Can't connect to wifi network after iOS update
Can't connect to wifi network after iOS update.
This does not work in my case.
Situation: we have wifi at home using WPA encryption.
The iPod Touch 8GB connected seamless to this network and anything was ok. After some days i could no longer connect, the iPod told me "connection to network 'networkname here' failed". Deleting the network and reenter the (correct) passphrase was no help, but changing the SSID on the router was helpful: the iPod could connect again ... for several days.
Now things stopped working again. Resetting network settings did not help either.
The iPod can see the network, is asking me for the passphrase and after several seconds telling me: can't connect. On the router log i don't even see a dhcp request, but other laptops work fine with the same wifi network.
That's a mess, i cannot and will not change the SSID every some days just to get the iPod working again. -
Airport express doesn't connect to fritzbox 3370
Hi,
Two days ago I installed a fritzbox 3370, which works as modem and router. Cause my room is on the 2nd floor and the fritzbox is located in the basement, I had an ethernet cable plugged in my airport express and created my own wifi network. This worked fine until we got the fritzbox.
I can't configure it the way that the airport will connect to the internet. I switche dhcp off at the airport and it is running in bridge mode.
Can you help me?I've tried a bunch of 10.1.10.x's and none of them seem to work. The computer that does work has gotten the IP automatically, though.
I've been doing some reading, and it seems as though OS X self-assigns a 169.254.x.x IP address whenever it tries to get an IP from DHCP and fails. Aside from turning off both the router and the modem for about 15 minutes, is there any other way to make the router give me an IP address? And why does one of the computers work? Do you think that if we tried to renew the DHCP lease on that computer, it wouldn't be able to get one?
I'm not sure what the router is set to give out. How would I check that? -
MacBook fails to connect to wireless network after sleep mode
My MacBook fails to reconnect to my wireless network after waking up.
After turning on my MacBook it establishes a decent connection to whatever wireless network I choose (mostly at home). When I close the lid and open it again the network connection is lost and is only reestablished after reboot.
Hopefully someone has a solution as this is very annoying.Instead of a reboot go to your Wireless Menu icon and select "Turn Airport Off".
Wait a second and "Turn Airport On."
For me this has been a problem for about 2 years. This is much faster than a reboot!
Also see this thread - http://discussions.apple.com/thread.jspa?threadID=2383405&tstart=0
It's the same issue. -
AirPort Express doesn't connect to router via WLAN anymore
Hello
A few days ago I've bought an *AirPort Express (802.11n)*
When I wanted to test it for the first time, I set it up to *connect to an Existing Wireless Network* and it worked, I could for example stream music from iTunes or print something.
The main reason I bought the APExpress was to extend the range of my wireless signal area, and since my router's got WDS ability I set the *AirPort as a part of the WDS Network* and logically I connected it via Ethernet to the router, and again everything worked.
Now my problem is:
yesterday I wanted to use the APExpress to stream some music to the kitchen,
so I chose the profile in which it was set to connect to an Existing Wireless Network, like I already described above.
But now it doesn't work; the APExpress doesn't connect to the router via WLAN, though there's the green light which's supposed to mean that everything's fine but it doesn't show up in the AirPort Setup Assistant.
As soon as I connect it via Ethernet to router it shows up and you can start streaming music or whatever, but without Ethernet it doesn't connect to the router anymore.
And that's weird, cause for the first time I used the device it worked, but now it doesn't!
Now I would be very thankful if somebody could help me to solve this problem.
Cheers
YasserI've tried a bunch of 10.1.10.x's and none of them seem to work. The computer that does work has gotten the IP automatically, though.
I've been doing some reading, and it seems as though OS X self-assigns a 169.254.x.x IP address whenever it tries to get an IP from DHCP and fails. Aside from turning off both the router and the modem for about 15 minutes, is there any other way to make the router give me an IP address? And why does one of the computers work? Do you think that if we tried to renew the DHCP lease on that computer, it wouldn't be able to get one?
I'm not sure what the router is set to give out. How would I check that? -
Can't get AirPort Express to join LINKSYS WRT54G wireless network
After several unsuccessful attempts to follow Tesserax's advice to get my AX to join my LINKSYS wireless network, I depressed the reset button, plugged the AX in, and waited for the flashing reset confirmation. Reconfiguring from scratch to join my WPA network, all seemed to go well. After selecting to Update, the following window pops up:
<The settings for this AirPort Express have been successfully updated. You can close this window or wait for this AirPort Express to restart.
Waiting for the AirPort Express to restart…>
After a couple of minutes the following window appears:
<AirPort Utility was unable to find your AirPort Wireless device after restarting.
The settings for this AirPort wireless device have been successfully updated, but there was a problem re-joining the wireless network or finding the AirPort wireless device. You may need to select your network from the Wi-Fi menu and try again.>
At this point, AirPort Utility will no longer recognize the AX, no matter how many times I rescan. The only way I can get it to be recognized is to once again do a hard factory reset. I then go through the whole set up process again, only to end up in the same dead end. I'm thinking that there has to be some sort of problem between the AX and the LINKSYS. Prior to the above activity, I was able to send iTunes to the AX just fine. I just wasn't able to surf the Internet at the same time.
Any ideas you might have will be appreciated.Thomas - I have a very similar problem - I've got a Wi-Fi/ADSL2 router supplied by my telecom company AirTel (the router's called 'beetel', 802.11g model) and I'm having problems extending it with Airport Express - the Airport Utility doesn't seem to be able to detect the AE after restart. The only difference with your case seems that you have a Linksys piece.
Here's what I tried:
1. Had my Wi-Fi network up & running with the beetel router (network name: PASTA)
2. Booted Airport Express
3. Launched Airport Utility 5.5.3 from Windows 7, detected the Airport Express, chose Manual Setup and went for option "Extend my Wireless Network" and chose PASTA and specified its password
3. Airport Utility restarted the device after saving changes, and Aiport Express went invisible.
That sounds like the same problem you had.
Just to cross check, I tried connecting an Ethernet cable between AE and the beetel router and went for option "Create Wireless Network" and that was a breeze.
@Tesserax - can Airport Express smoothly extend only an Airport Extreme WiFi network? Is there anything I can do to extend my current Wi-Fi network from this router?
Thanks for your notes & time
Forrest
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