Airport Express dropping internet?

G'day all.
I've been having a long term problem with the internet dropping out while my computer is shut down. I have AT&T DSL with the Motorola modem they provided linked by eithernet cable to my Airport Express 802.11n. I have two IbookG4s and a Windows computer on the network. When the problem occurs I unplug the motorola modem from its power supply and then plug it back in. Then I see the message at the top of my screen saying "Looking for PPPoE host..." that can go on for 1 minute or an hour. Once it finds what it's looking for the internet works fine. And that can last from a few hours to over a day. Then the usual pattern is you come home or back to the computer and the internet is gone. I went through troubleshooting with AT&T and they say the modem is good, phone line is good, and check that I have the filter on the phone jack. The Airport always has a green light and I don't have to unplug it to re-establish the internet connection. Just the modem.
My suspicion is that I don't have some setting right. If not in the airport utility settings for the network then in the motorola dsl modem set up. Such as PPP location; should it be on the modem or on the computer?
Thanks,
Hugh

For most consumer-grade Internet service, your ISP does provide you with a dynamic Public IP address from a limited pool of addresses that they have been given. They, in turn use DHCP to provide these addresses to each of their subscribers.
As I mentioned earlier, ISPs that provide DSL service typically require PPPoE to authenticate the user before their DHCP server will issue one of these Public IP addresses. That's really the only difference between the two.
PPPoE, in turn, sends your user credentials (username & password) securely to their authentication server. Once verified, they send the IP address via DHCP.
Both the AirPort routers & computers are DHCP clients by default. That means, they will attempt to locate a DHCP server, and if successful, will make a request for the IP address. The AirPort routers are also DHCP servers and provide local network clients with their Private IP addresses. By default, the AirPort's DHCP server provides these addresses on a 24 hour lease. ISPs typically provide a dynamic Public IP address for several days ... so just powering off your computer shouldn't cause it to "lose" its address every time it does.

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Airport express dropping internet while streaming from computer

In the last week or so, everytime I try to stream video from my PC to my apple TV (2nd gen), my airport express (only router in my house) drops the internet connection. I thought at first it was my ISP, it then noticed it happened only when I was streaming movies from my PC ( have tried it with two different computers and same result). As soon as I stop streaming my internet kicks back in. I've restarted and reset both my Apple TV and airport express back to factory settings and still get the same result. In addition, the same problem occurs when i try to stream videos from my PC to my iPads or iPhone via the shared library. Curious if anyone has encountered this problem before and if it is a firmware problem and not a hardware problem.
SIdenote: Airplay in general has been unstable as well so I'm assuming the two problems are linked.

And your reminder of the channels got it fixed. Being out in the country my internet is provided wirelessly (WISP) and I remembered after your comment that the tech who installed our receiver dish said that the internet is being broadcast on the 2.5 ghz band on channel 7 and if any issues arise change the channel to a lower number. Never had an issue till now and updated the channel to 1 and back in business. A big thanks.

Airport Express dropping out constantly so I can't print wirelessly

I have an iMacG5 running OSX 10.3.9. I have a DLink wireless router which creates my wireless network that the iMac connects to. Also, as my printer as at the other end of the room, I have an airport express connected via USB to the printer so I can print wirelessly. Everything worked like a dream for about 12 months. Until recently I had no security on this network and although I was aware this was risky, I was reluctant to change anything because it all worked so well. But my paranoia got the better of me and I changed the DLink to WPA security. Ever since then, the airport express has acted very strangely. The connection dropped and I was required to do a hard reset. I did that and everything worked. I felt so smug that I had worked out a computer issue! Little did I know that as soon as I shut down the system the airport express dropped out again. I have since discovered that I don't actually need to shut down for the thing to drop out. It just does it of its own accord.
I have contacted AppleCare 3 times and spent a total of about 4 hours on this to date. No luck. They suggested interference. However my airport icon usually shows either 3 or 4 bars and there is no difference when the thing drops out.
The only thing I have learned is that Airport Express does not have to be reset all the time. In my situation, it is best to just unplug it, let it rest for about 30 seconds and then you should be able to see the thing in the airport admin utility. It does take a while and several rescans in the utility, but eventually it does show up. This at least means I don't have to constantly set it up to join the network.
In fact, really it is a doddle to print! I don't know why people like to just go File-Print when you can go through the delight of getting out of your chair, unplugging Airport Express, waiting 30 seconds, looking at the dust under the cupboard thinking I really must get that, plugging the airport express back in, watching the light change from green to amber, to flashing amber, wait for it...wait for it...it's not happening....waiting...finally - green!. Back to the computer, go to Finder - Applications - Utilities - Airport Admin Utility, not showing up, rescan, not there, rescan, rescan, rescan, still not there, rescan, oh good, airport express is showing up. Now, go to Printer setup utility, delete the printer that is there, then add printer, select rendezvous, add my hp, OK......now I can hit File - Print.
Has anyone got any ideas on how I can join the boring legions of people who are oblivious to the joys of printing my way?

Hi,
I am currently replying to this as it shows in the iChat Community.
I have asked the Hosts to move it to Snow Leopard (you should not lose contact with it through any email links you get)
I also don't do Wirelss printing so I can't actaully help either.
10:01 PM Friday; July 29, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Why won't my airport express allow internet connection on TV blu ray? I have internet connection on iMac

Why won't my Airport Express allow internet connection on my Blu Ray when there is internet connection on my IMac?

I'm guessing you only have the modem/router supplied by your isp and the Airport Express. Is the Airport Express connected to the modem/router with an ethernet cable? If not, plug one end of the cable into an available port on the modem/router and the other end in to the WAN port, indicated with a dashed circle, on the Airport Express.
Have a nice day.

√using successfully airport express for internet/ when hooking up new airport extreme light glows green, but does NOT appear in devices seen????airport wifi devices

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How is the express getting internet? What modem is it plugged into?
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Newbie: Airport Express, DSL internet, G4 iBook, and me

Hello everyone!
I have just purchased an Airport Express (with AirTunes), to connect to the internet wirelessly. I have the latest generation g4 iBook (before they switched to the new MacBook models), and so it came installed with an Airport card, software, etc.
I connect to the internet with a DSL modem, and normally I would connect to the modem with an ethernet cable.
I am having trouble setting up the Airport Express so it can connect to my ISP, and I'm not finding the right place to enter my ISP login information (username and password).
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Many thanks to everyone!

rdisanto, Welcome to the discussion area!
Does your ISP use PPPoE for the connection? If so, configure the AirPort Express (AX) to use PPPoE and you will be able to enter that information.
You will find this on the "Connect using:" drop down menu on the Internet tab in the AirPort Admin Utility.

Airport Express dropping connections while streaming music

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And your reminder of the channels got it fixed. Being out in the country my internet is provided wirelessly (WISP) and I remembered after your comment that the tech who installed our receiver dish said that the internet is being broadcast on the 2.5 ghz band on channel 7 and if any issues arise change the channel to a lower number. Never had an issue till now and updated the channel to 1 and back in business. A big thanks.

Airport Express drops connections

I recently bought an airport express to use for streaming music. I set it up to join my existing wireless network using DHCP to get an IP address. It works fine for a few minutes to a few hours. Then it drops the connection to the existing wireless network. Streaming doesn't work and I can't ping it. The status light remains green and I am unable to connect to it using airport utility. If I unplug it and plug it back in, it reboots and then works ok for a while. If I connect to the Airport Express using the ethernet port it reboots and then works fine for a while. The behavior has been consistent for 3 days.
My existing wireless network consists of two access points. One is part of the router that Verizon provided with my fios connection and is an Actiontec and is running in mixed b and g modes uing WPA. The other access point is a Linksys WAP54G with a wired ethernet connection to the router. Both access points use the same SSID. (I have two access points to provide adequate signal strenght throughout the entire house.)
Any suggestions?
Tom

Hi, I recently swapped an old N 450 Router to Apple Extreme (5Gen). Initially the signal was very strong and even in first floor Smart TV Netflix loading was almost instantaneous. I have a 50mbps Xfinity Blast. All nice and felt that it was such a good move and justified the cost of the router too. After 2 days, started noticing connection drop outs, IP address conflicts, unable to connect, wifi was connected but no internet. Power recycled it and things seemed okay. again after 2 days, the internet was very slow, dog slow infact to load up regular websites and pages. This time through it was something with the Xfinity modem (Motorola SB6121) which never in 2 years had given me any issues, but recycled it, seems to be marginally better, but the speed ( not the wifi signal) remained very slow. I am a IT person, not specifically Networking, but quite good with systems, configurations etc. Finally eating up my pride called the Apple Support. The guy who responded seemed knowledgeable. He asked me to walk through the set up process, which I said, I have already done it.He asked me how did I set the router up. I had used an iPad with the Apple Utility and since there about 15 devices connected through out the house, I had used the same SSIDs one for 5Ghz and another for 2.4 Ghz. Apparently using the same SSID leads to deterioration in both connectivity and signal strength. I have never heard of this as I have swapped out routers in past 12 years using same SSIDs without any issues. The Support guy told me that this is only with Apple Routers and not with other brands. I have never heard any such thing and trying to google did not get me much information on this. I reached this forum as result. I need answers desperately so that I can decide to return or keep the router. Thanks

Using 2 Airport Express stations - internet on one, stream to the other?

This has to be possible but I'm unable to find any documentation about it....
Summary:
I have 2 Airport Express base stations. One is downstairs with my cable modem and stereo - downstairs. The other is upstairs connected only to a stereo - upstairs. Is it possible to be connected to one Airport Express (downstairs) with my system and a different Airport Express (upstairs) with iTunes?
Details:
Right now, I have to disconnect from downstairs - losing my internet connection - just so I can select upstairs in iTunes and stream music upstairs. Eventually when I want to check my email, or access the internet, I have to kill my streaming music going upstairs and connect back to downstairs. I thought for some reason that both downstairs and upstairs would appear in the drop-down in iTunes regardless of what network I'm connected to with my system. But it is now obvious that it just shows only the network I'm already connected to in the drop-down.
It's frustrating that I can't be connected to both in some way. Is this even possible?
Message was edited by: pennydreadfuls

Initially, I'm gonna say, "Yes." I've got a dual-band setup. I've got a AEBS (g-only) with two APEX (g-only) and an AEBS (5 GHz n-only). I can use AirTunes to stream music to both APEXs and my Apple TV.
So, if I understand your setup, Upstairs is only connected to a stereo and Downstairs is connected to your cable modem and a stereo. And your iTunes is either wireless or wired to the same network. iTunes should allow you to stream AirTunes to your computer, Upstairs, and/or Downstairs. If you want to stream to ALL three, simply select Multiple Speakers in the bottom right corner of iTunes.
Hope that helps.
Oops! I assumed that you're running one (1) network. After reading the other post, I would agree. In your situation, you need to have one of the Expresses acting as the WDS main base station and the other needs to be set to participate/join which essentially extends the network.
Message was edited by: Fabian Ramirez

AirPort Express Choking Internet Access?

My AirPort Express is running the 7.5.2 update and is plugged into my Comcast modem.
I keep having download/upload speeds dropping way below what I should be getting. Speedtest.net keeps showing download speeds of around 5mbps or less on average but I should be getting around 15mbps.
I've tried troubleshooting with Comcast with no improvements. I suspect it's network congestion but they just won't admit it because I've done speed tests on a weekday during business hours and it works great. But in the evenings/weekends it's poor.
The AirPort Express is directly below my desktop computer so I doubt there's enough interference to cause this slowdown.
I've set the radio signal in the AX to 802.11n 5mhz only thinking that would help.
The AX is about 3 years old. Does it just need replacing?
Would appreciate any suggestions for how to change settings, etc., that might eliminate this problem.

Speedtest.net keeps showing download speeds of around 5mbps or less on average but I should be getting around 15mbps
You are connecting to an optimized server when you do this. All this number tells you is what speed you are connecting at to that particular dedicated server which performs no other functions such as transferring a normal amount of data that would usually be present during a normal Internet connection.
Your actual connection speed will vary quite a bit depending on what site you are visiting, how many users are on the site, and many other things, including congestion on your providers service (which they will never admit).
I've done speed tests on a weekday during business hours and it works great. But in the evenings/weekends it's poor.
You pretty much have your answer already.
I've set the radio signal in the AX to 802.11n 5mhz only thinking that would help.
It won't help your internet connection speed since that is controlled by your provider. Your AX is capable of much higher speeds that the ISP can ever provide. If you are using 5 GHz, these signals are much weaker than 2.4 GHz signals, so you really need close to a line-of-sight relationship between the AirPort Express and your computer using 5 GHz. Since your AX is close to the computer this may not affect things that much, but if you were a few rooms away, you would see that the 5 GHz signal was much weaker than the 2.4 GHz signal.
The main advantage of using 5 GHz is that you avoid other networks using the congested 2.4 GHz Channels.

AirPort Express - slow internet

Hi!
I bought an AirPort Express and conected it with my MacBook. My internet conection speed was very good before I did it (conected AirPort). Now, internet speed dropped very much.
What is wrong , where can i find some help?

I had a similar problem. My Airport Extreme takes internet signals from a cable modem and distributes over a wifi network extended by two Airport Expresses. I noticed a big slowdown when loading web pages on my iMac. My wife's iMac was downloading at better than 6 mps. When I bypassed the wifi and connected my iMac directly to the modem, I got 6 mps. I unplugged the two Airport Expresses and got 6 mps on my iMac. When I plugged in one of the Airport Expresses, my download speed fell to 100 kps. I moved my iMac into the same room as my wife's iMac. I got 150 kbs on my machine and 6 mps on my wife's. Then I changed the channel from 1 to 6 on the Airport Extreme and the Airport Expresses. That solved the problem. I conclude that I was getting some radio interference on channel 1, probably from the numerous wireless appliances around our house (telephone, weather station, solar power inverter data logging). I don't know why the presence of an active Airport Express caused the problem.

Airport Extreme dropping Internet Despite Strong Signal - Mavericks?

Hi - I've searched in the threads several times but haven't yet been able to find a resolution for this.
The past week or so, my Wifi keeps going out at random intervals. I can restart my router and it will come back up, but eventually it will drop again. Thought it was my internet service OR my router, but everything works super fast and steady if I'm connected directly. I really think it's the connection to my 2 year old Airport Extreme that is causing issues.
The wifi drops (all sites get stuck and say "Resolving Host" before getting a no connection error), but the Airport Extreme light stays green and my WIFI signal shows on my devices with full strength even though it's not working. Again - no problems if I'm connected directly to the internet.
I thought it was a similar problem to this thread, https://discussions.apple.com/thread/2508959?start=120&tstart=0, however I followed those steps (enable IPv6) and the issue is still occuring. My Airport Extreme is running v 7.6.4.
I upgraded about a week ago to Maveicks and wondered if that might have something to do with it? Or if anyone has any other ideas? Any help at all is appreciated - it's been maddening rebooting my modem multiple times a day.

Let me see if I can suggest a strategy.
I have talked with my ISP and he said that I am not the only one with an Airport Extreme with the same issue. He said to try to write the DNS direclty, rather than using the Auto settings - still nothing works.
What modem do you have and what sort of broadband?
What mode is the AE in.. router or bridge?
I have an Airport Express from 2010. Since about a month and definetly since yesterday, I cannot connect any device via Wifi to it although LAN connection works correctly.
Is this express or extreme.. the rest of the post you refer to extreme.
What is the actual model number of the AE? A1xxx from the base or the part number MCxxx from the box.
If the AE is bridge.. I want you to try a different method.. put it in router mode.. don't worry about double NAT but ensure the IP range of the modem /router is different to the AE.. so if one is 192.168.x.x then the AE on default at 10.x.x.x is fine.. if the main router is 10.x then move the AE to 192.168.x.x
Make sure the guest wireless is off.
Using a 5.6 utility on your 10.6.8 OS mini go to the log and see if the wireless is registering..
You should see lists of wireless connection like..
Post as many screenshots of the setup as you can.. it helps loads.
IPv6 is starting to become a pain.. try it off and try local link and try auto.. in the computer.

AirPort Express dropping connection to Printer

I have a pretty annoying problem...my AirPort Express frequently drops the connection to my printer. I never have any problems with my wireless internet going out, but after a certain amount of time (seemingly random), the printer will no longer be connected. The green light is still lit on the AirPort unit, and my computer still acts like the printer is active and on, but I get a "Printer Status: Error" when trying to print.
I'm running Windows Vista on a Dell Inspiron, and I'm trying to print to a Epson Stylus Photo R320. Any thoughts? It's getting really old unplugging the AirPort every time I want to print.

It's an RCA Digital Broadband router. All activity on it seems to be just fine, and I like I said, my internet connection never goes down...it just stops sending things to the printer.

AirPort Express (2nd) Internet Connection Speed

Dear All
First of all, I looked everywhere on the internet about this issue I’m having and couldn’t find any solution. To explain my issue let me tell you how and why I use AirPort Express shortly;
My Purpose
I have a wireless network and all my PCs are connected in one network. I have a Windows server and using it for general purposes and also as a file server. But if someone joins my network, they all are able to see my shared folders. They are able to read/write files (even delete them).
So I decided to create 2 networks with AirPort Express (2nd Generation). I have a wireless network for internal use only (for me and my PCs) and one Guest network.
Everything seems okay and there is nothing wrong.
How I Installed AirPort Express (APE)
I connected APE to my router (standard US Robotics DSL router) and my switch to APE. I used AirPort Utility on a Windows 8 PC and configured APE settings.
Base Station status seems normal (have a green light as well) and works okay. I can use my internal network, my PCs are communication with each other (they are all on the same switch). Guest network also works okay and seems like there is nothing wrong.
My router uses 192.168.2.xx IP range and APE is using its own 10.0.1.xx IP range. This makes APE to add an issue to Issues list as Double NAT.
What is Wrong?
I have internet connection and I can browse web pages and do that kind of things. But my internet connection is really slow and some times cannot display web pages. I have to refresh some pages a few times to display it. My ping increased 5-6 times over than normal.
I thought the problem is the PC that I’m using but then realized that every PC has the same issue. I made a speed test and it showed 352ms ping to the nearest server to me which is really a high value.
My connection is unstable. It’s not dropping but speed suffers. Here is a test result. In this test my ping was 31 ms but as you see speeds are suffering. My connection is supposed to be 8mbps (Down) and 1mbps (Up).
What should I do to fix it? What is the point I’m missing? Could you please help me? Please let me know if you require further information.
Thank you very much.
Best Regards

Dear All;
I just disabled DHCP Server from my router and now it seems to be better. But I don't know if it's something that I shouldn't do or not. Have any ideas?
This is the new result after disabling DHCP from my US Robotics router. There are still some minor issues (latency, slow downs etc.) but now seems to be better than before.
PS: I still have that "Double NAT" notification under Issues section.
Message was edited by: SakirSaka

Verizon Fios - Airport Extreme AND Airport Express drop IP Address

Hi everyone,
I am absolutely BEGGING for help here! I am so frustrated with Verizon Fios that I can hardly take it. The scenario - the crummy Actiontec router that Verizon provided us when we got service 10 months ago shot craps recently. So, I got out my Airport Extreme to see if that would work. After 30 minutes of tech support I got it working, only to have all kinds of trouble with what they told me after FURTHER hours of tech support, was that my router was dropping the IP address.
So, knowing that I can't possibly be the only Verizon customer using an Apple router, I thought it was the Airport Extreme unit itself. I went out and got an Airport Express, and again, I am resetting my router or calling Verizon tech support at least once a day, if not more, to break the lease and get a new IP address. It's killing me. I can't live life like this.
Can ANYONE help me figure out how to get this scenario to work without having to purchase another crappy, ugly Actiontec router? I don't have FIOS TV, just internet. I can't tell you how much I would appreciate the help. It's driving me insane!!
Thanks so much in advance.

It appears that I am in same boat. I got FIOS last October and it worked seamlessly with my Airport Extreme/Express network for months. All of a sudden, we couldn't get to the internet after returning from vacation in late August. Reset, reconfigured, and tinkered with the Airport extreme and our computers, but could not get out to internet even though we could still print and see each other over the airport network. Contacted Verizon and they told me that they do not support the airport and that we have to use their Actiontec router for Internet access. Told them that we had been using our Airport, connected to their Actiontec, to access the Internet for months seamlessly and they said that that was not something they would recommend/support and that we had to go directly through their wireless router to get Internet support. I asked if they changed something in the last week that would prevent access and they would not confirm.
We also found that my son's older desktop with 802.11b wireless USB connection and MS OS can't even get out using the Actiontec router directly. Verizon site talks to 802.11b not necessarily being supported, but we had no issues when we were routing everything through the Airport. I just don't want to invest in all kinds of new network devices when we were fine until something happened over a weekend.
I am playing around with buying the latest Airport extreme (ours is a 802.11g model) to see if that works, but Verizon refuses to acknowledge that it's a viable solution and apologized to us that we have to switch between their network router and our Airport router to do routine printing, play music, etc., but they were not open to helping us prevent running multiple networks, either.
Obviously, this is unacceptable customer service, but Verizon techs that I spoke to do not feel that they have any obligation to support us with re-establishment of connectivity that we got with our original service. It sounds from this thread that other folks were getting disconnected or can't establish connectivity over the summer. Am wondering what Verizon is doing that is causing this and who else is getting impacted. Also wondering if upgrading to the latest Airport will help.

Airport Express dropping internet?

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