Airport Express fails during setup.  Airport Utility doesn't find device, blinking amber light.

I bought an Airport Express Model A1392.  It is connected to my cable modem with an ethernet cable.  The cable ethernet works fine when plugged directly into my computer. 
I open my Airport Utility on my Mac and no device is found.  I've tried resetting and powering off my modem and the AE.  Any other thoughts, is this a bum product?

fixed it myself: hard reset and setting my AirPort's wireless settings to 100% power did the trick.

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    I just bought a new Motorola modem. Do I need to reconfigure my Airport Express? For some reason we have WiFi even though the amber light is blinking.

    Typically, when changing out networking hardware, it is always a good idea to perform a complete power reset of all of your networking equipment.
    I would recommend that you do the following as a minimum:
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    Disconnect the AirPort base station from the Internet broadband modem.
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    After the base station resets, go ahead and power it back down.
    Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
    Continue with step 2 in the first set of steps.
    In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

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    Michael

    Hello John,
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  • Airport Express fails to configure with Utility 5.5.1

    Hi there, I hope somebody can help me with this problem
    I have an Airport Express which was previously working fine.
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    When I logged in to the router it told me that security was WPA/WPA2-Personal (PSK).
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    Message was edited by: Bob Timmons

  • Airport Express (AE), Vista Laptop, AE utility can't find AE

    So.. I've read extensively all of the topics pertaining to this, mine is just slightly unique:
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    Seems that there should be some setting in Vista to preserve my net connections.. dunno, any help would be appreciated.
    Thanks

  • After updating my Time Capsule, I received this message on my  Airport Express: This version of AirPort Utility doesn't support this base station." How can I fix this?

    After updating my Time Capsule, I received this message on my  Airport Express: This version of AirPort Utility doesn’t support this base station." How can I fix this?

    Per chance is your AirPort Express an 802.11g model? If so, you will need to use AirPort Utility v5.6 to administer it. However, this version will not install under OS X Mountain Lion without a workaround.
    The following is one of those workarounds:
    Here are the basic steps to install version 5.6 under Mountain Lion using CharlesSoft's Pacifist:
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    Drag AirPort Utility 5.6.app to your Mac's /Applications/Utilities folder.
    You can now run the AirPort Utility from the Utilities folder.

  • AirPort Utility doesn't find my AirPort Express but wireless still works

    I'm having problems configuring my AirPort Express. My main computer is a desktop running Windows XP and is connected to the internet via a Netgear router. I have the AirPort wired to the same router. I used the AirPort Utility to set up the AirPort originally but now the utility program can't find the AirPort. The wireless is still working as my macbook can still connect to the internet and the green light on the AirPort remains on. The macbook can also use the AirTunes function of iTunes while the desktop cannot. I've updated AirPort Utility to the most recent version without any luck. I assume its more to do with the router but I'm far from a network expert. Any ideas? Thanks.

    I'm having this exact same problem. I am using an HP notebook computer running Windows XP. My computer can connect just fine via wireless to the Airport Express. However, the Airport Utility cannot see the Airport Express no matter what I try. I have downloaded all the latest versions of software. I have tried doing a soft reset of the Airport Express. I have tried doing a hard reset of the Airport Express. I have tried resetting Airport Express defaults back to factory settings. I have tried connecting to Airport Express via Ethernet cable attached to my router. I have tried configuring a fixed IP address in the same range as the default IP address settings for the Airport Express. None of this gives me the ability for the Airport Utility to see the Airport Express. Any help please.

  • How do I find a forgotten airport express base station in Airport utility.

    I tried to add my airport express to my home network. I inadvertently clicked on "forget this base station" in airport utility. I cannot seem to get it back in airport utility. How do I find it again?

    Hi,
    This reply is for anyone who got this far but couldn't get further, becuase their setup was similiar and the above didn't work.
    I have an Airport Extreme which I wanted to extend with a new Airport Express (2G). I first connected with a network lead and then decided I wanted to extend wirelessly so I could use the lead for my Samsung Smart TV - for Netflix. I clicked "forget" and then couldn't see the Airport Express to reconfigure it to extend my network wirelessly. Resetting the Airport Express is fine but it still doesn't appear in AirPort Utility.
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  • On my second Airport Express in 3 months and still doesn't work!

    I bought an airport express 3 months ago and it worked perfectly just up until a few days ago. I went thru all the possible fixes and hard resets, changed cables, re-located the airport etc. And all failed leaving me with a blinking amber light. I went to the store that I bought the airport from and they tried hooking it up on their system and they got the same result. They told me I would have to go thru apple to get it looked over. I have a home business and needed this unit to work that day as I depend on the internet. So I said screw it and bought another airport express, got it back to the office and guess what? Yup it also doesn't work either. So what can I derive from this, is it my set up? It worked without any changes to the settings for three months. Is it the unit? It doesn't work in my office or at the shop I bought it from. Any suggestions before I buy another brand.

    Ok here is what I suggest:
    1. Reset the ISP modem, most can be done by simply pulling the power on the unit and waiting about 10 seconds then plug back in
    2. Reset the Express to factory defaults:
    Use pen or paper clip to press and hold the reset button for 10 seconds.
    3. Open Airport Utility (Do not use the assistant at this time) and set up with the following settings.
    Airport
    Base Station Tab
    - keep all defaults
    Wireless Tab
    Wireless Mode - Create a wireless Network and keep all else default
    -Keep all others default
    Access Tab
    MAC Address Access Control - Not Enabled
    Internet
    Internet Connection Tab
    Connect Using - Ethernet
    Configure IPv4 - Using DHCP
    Ethernet WAN Port - Automatic
    Connection Sharing - Share a public IP Address
    DHCP Tab
    DHCP Beginning Address - 172.16.1.200 These addresses are simply examples and default.
    DHCP Ending Address - 172.16.1.210
    -Keep all others default
    NAT Tab
    -Keep all defaults
    Do not set up any security options at this time, wait until you get the Express operating then you can start to set up WEP, WPA etc. Security
    Once you have all these settings configured the press update and wait for the Express to reboot. If you still have a Blinking Orange light then I recommend contacting the ISP and make sure that they have the Expresses MAC address in the data base. Most ISP's will require the MAC address of the unit they are giving an IP address to.
    Or you can try to reset the Express by unplugging the Express then while using a pen or paper clip press and hold the reset button while you plug the Express into the AC outlet. Then try setting up the configuration as above.

  • Admin utility doesn't find airport

    Here's my setup. I'm using the Airport as a wireless client to connect to my stereo so I can stream music from iTunes. I have one PC connected to the network by Ethernet to the router. I have another PC connected to the network by wireless. On the Ethernet PC the Airport admin utility doesn't find the Airport automatically. But I can enter the IP address and password for the Airport and it is found and I can change the settings. But iTunes on the Ethernet PC does not find the remote speakers. I have the option turned on to look for remote speakers in iTunes. And the Airport is working because iTunes on the wireless PC finds the remote speakers and streams music just fine. I've also opened up ports 5353, 5298, and 5009 on the PC's firewall. Why can't iTunes find the remote speakers on the Ethernet PC?
      Windows XP  

    Thanks for the reply. I should have explained my network setup better. I have a Linksys BEFSR41 router that the Ethernet PC is plugged into. There is a Linksys WAP54G access point plugged into the router. I have two PCs connected to the network through the wireless access point. iTunes on both of those PCs can find the Airport and share their libraries. iTunes on the PC connected directly to the router cannot find the Airport or the other libraries. Although the network connection to the Airport works because I can enter the IP address of the Airport in the admin utility and the config utility works.
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  • I have a older Airport Express unit that requires Airport Utility 5.6. When I try to install 5.8 on my OS X10.8 iMac, I get the message "Airport Utility can't be installed on this disk. The version of Mac OS X on this volume in not Supported"

    I have a older Airport Express unit that requires Airport Utility 5.6. When I try to install 5.8 on my OS X10.8 iMac, I get the message "Airport Utility can't be installed on this disk. The version of Mac OS X on this volume in not Supported"

    Why should I have to spend money to solve this problem? Many others have the same concern, Airport Utility 6 does not support  older Airport Express units. This is Apple's problem. I've tried many solutions proposed on the net but none worked. I'm still trying for a work around.

  • Wired AirPort Express not showing in AirPort Utility or iTunes

    So I was using my two AirPort Express's to wirelessly play iTunes throughout the house. Recently I wired the house with Cat6 and decided to wire in the AXs for more reliability. My AXs are 1st gen and are running 7.6.1. The problem is, when I turned the wireless off on them, they no longer show up in AirPort Utility or iTunes. I can get them to show in utility by selecting "Configure Other" then manually entering their IP address and password, but that's the only way and they never show in iTunes and disappear from Utility once I "Update". They are wired to a Gigabit switch which is wired to a Netgear router.
    Some additional Info:
    Green light is on and solid
    I can ping them and connect manually
    "Connect using ethernet" is set
    Connection sharing "Off (Bridge Mode)" is set
    I also want to extend my wireless range with them, so I've mirrored my wireless settings and used "Create a wireless network" (tried without doing this as well without luck)
    Enable AirPlay is checked
    Netgear WNDR3700v2 Router Firmware version 1.0.0.36
    Keebox SGE08 Gigabit Ethernet Switch
    Windows 7 Home Premium SP1 x64
    Any idea why I can't see or use them in iTunes and AirPort Utility?
    Thanks!
    -Jake

    I wish that I could help you.  I'm having a similar problem, but wireless.
    A couple months ago, my two Airport Expresses and my Apple TV disappeared from iTunes AirPlay. When I ran the Airport Utility, the Airports and Apple TV could not be located.  Interestingly, the Airports displayed a green light and all iDevices (iPod Touches and iPads) could connect to the Airports via AirPlay. Like wise, Airport Utility on the iDevices located the Airports. So I connected an Airport to the router via a Ethernet cable.  Once connected via wire and after a hard reset (with an orange light displayed) the Airport Utility found the wire-connected Airport.  I ran the utility to set up the Airport and a green light came on. Then the wire-connected Airport was visible on iTunes AirPlay. So I unplugged the Airplay and returned it to the stereo.  The green light came on, but now neither iTunes not the computer based Airport Utility could find it, even though the iDevices could. I repeated this process expecting a different outcome enough times to be certified insane.
    So as I sit my computer based (Windows Vista) Airport Utility and computer based iTunes (the new version) cannot locate the Airport Expresses even though the iDevices readily see them. And their green lights display a connection to the network.
    I even tried a forced connection by pasting the Airport's IP address (obtained using Airport Utility on iPad) into the manual configuration of the Airport Utility on the computer.  Oddly, once the IP address was entered, the computer based Airport Utility could see the specs of the Airport Express. But when I tried to save or conclude the Computer based Airport Utility configuration, I got an error.
    Another odd thing is that the Remote App on my iDevices no longer works either. I can no longer connect to my iTunes library.  The remote simply can't find my Library at all. (I confirmed that Home Sharing is on).  But I noted that in iTunes is indicated that four devices work connected or linked to the Library.  So I had iTunes "forget" the devices "connected" for Remote and tried to reconnect. I got the number could on the iDevise but the devise never appeared in iTunes Devises for selection.
    So whatever problem is preventing iTunes from locating my Airport, is also blocking my iDevises from connecting to iTunes.  Meanwhile, my iDevises can sync with iTunes (while wired - I never tried a wireless sync) and can connect via AirPlay to all Airports.
    I've researched this for months and found nothing to work. I'm frustrated to the point of doing something drastic like dumping iTunes and finding some other player to manage my music and stream to my stereos. I'd rather not but the vast majority of my Library can't be played over my stereo.

  • How do I setup airport express to extend my airport extreme

    How do I setup airport express to extend the airport extreme

    Unfortunately, you are getting incorrect advice here. Might be a good idea to start a new post, since the original thread is long out of date.
    First, please confirm that you have a compatible Express with the AirPort Extreme. This would be either the current A1392 version.....or the previous A1264 version.
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  • Airport Express not seen in Airport Utility! PleaseHelp!

    Airport Express not seen in Airport Utility! PleaseHelp!
    Changing Utility version did not help.
    I have successfully used my Airport Express 802.11n A1264 (1st gen.) to stream my iTunes music wireless to my living room stereo. Lately my Airport Express looses connection after every restart and does not show in the Airport Utility.
    I run 10.6.8 on a Quad core Mac Pro. up to date on al software updates per 10.6.8 I use a 3rd gen. Airport Extreme 802.11n.
                                                                                                                                                                                              W.W.

    I actually did this by myself not into the computer but a secondary Ethernet port on myTripple play Fios modem.
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    James since you had the right idea I gave you the 10 points. Thank you for being helpful.
                                                                                                                                          Walter

  • Airport Express not showing in Airport Utility, flashing Amber

    I have 3 Airport Express units.  Two of the 3 work fine and show up in Airport Utility v.6 , but the third flashes amber and is not recognized in Airport Express.  I have tried soft and hard resets, and it always goes to a flashing amber light and is never reocgnized by Airport Utility.
    If I pull down the Wifi icon and go to Airport Express, I get the following window:
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    The screenshot is still not coming through here.
    Sorry, but I am not familiar with any of the model numbers that you have posted. North and South American versions of the older Express models will be A1084, A1088, or A1264.  The newest version of the AirPort Expess is A1392.
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