Airport Express Hardware Problem?

My Airport Express Modem is about a year old. Recently it began losing connection to my G4. The signal appears to fade and return, repeatedly....the bars on the airport icon go from 0 to 4 and back again. The green light remains on. This begins after the modem has been on for 10-15 minutes, while using Safari. There are no 2.4 ghz interference issues. Any thoughts?
Since Apple doesnt fix hardware, what can I do?

Hi
You will get a better reply in the Airpot forum http://discussions.apple.com/category.jspa?categoryID=140
Tony

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Airport Express Hardware wird nicht erkannt

Ich möchte den Airport Express zur Erweiterung meines WLans einsetzen. Die Installationssoftware erkennt aber die Airport Express Hardware nicht. Habe verschiedene Steckdosen in unmittelbarer Nähe des WLans Modems (Speedport) bereits probiert - auch mit Ethernet Kabel. Leider erfolglos.

Ihre Express kann nicht auf einen anderen (nicht von Apple) Router zu verbinden, ohne die Verwendung eines Ethernet-Verbindung. Um dies zu tun, lesen Sie bitte dieses KB-artikel: Wi-Fi-Basisstationen: Roaming-Netzwerk einrichten und konfigurieren (802.11 a/b/g/n)
Es kann notwendig sein, um Ihre Express zurückzusetzen. Wenn Sie die Wi-Fi-Basisstationen zuvor bereits konfiguriert hatten, sollten Sie jede Wi-Fi-Basisstation, die Teil des erweiterten Netzwerks werden soll, zunächst auf die Werkseinstellungen zurücksetzen: Häufige Fragen zum Zurücksetzen einer AirPort-Basisstation oder Time Capsule

Belkin wireless modem and Airport Express lan problems

Let me preface my problem by stating the obvious - I'm not very technically proficient!
That said, I've had an AirPort Express wireless lan connecting three computers on my home/office network for the past 8 months without any problems at all. All machines on the network have been able to access the internet via a Thomson SpeedTouch 530 ADSL1 modem that connects via an ethernet cable to the AirPort Express. No problems.
The network consists of my G5 iMac (ALS), my husband's Mac mini and my Sony VAIO laptop (XP Pro SP2).
I should also mention that half-way between my office and my husband's office there is a second AirPort Express that 'boosts' the signal to his office.
I recently changed ISPs to a provider that offers the faster ADSL2+ service. This meant that I had to get a new Belkin ADSL2+ modem. This is my problem. I cannot connect my AirPort Express network to the internet using the Belkin modem. The Belkin modem connects without any problem if I just have it connected via ethernet to my iMac but that's not what I want to do.
My existing AirPort details are -
IPv4 Address: 10.0.1.3
Router 10.0.1.1 (this is the SpeedTouch 530 modem)
Subnet Mask 255.255.255.0
I thought I could change the new modem's address(?terminology?) from 10.1.1.1 (which is how it came) to 10.0.1.3 and that everything would work but it doesn't.
Belkin tech support said 'the problem is with your AirPort Express' (what else would they say)?
Do I have to keep the 10.1.1.1 and change my AirPort addresses? Or should I try to set up a new network?
2GHz 20-inch iMac G5 (ALS) Mac OS X (10.4.4) Mac Mini; 12inch PowerBook; 120GB external firewire hd; Video iPod; iPod mini;

No ideas?

Airport Express speaker problem

I have an Airport Extreme running my home network with two Airport Expresses, both hooked up to powered speakers. One Express is the older model, the other brand new. AirTunes intermittently drops one or the other speaker setup. My question is this- would I potentially fix this problem by upgrading the older Express to a new one? Thanks!

My question is this- would I potentially fix this problem by upgrading the older Express to a new one?
If all of your wireless client support 802.11n, then the answer would be yes. In that case you could create an 802.11n only network to get the best bandwidth possible for streaming.

Multiple airport express airtunes problem

Hi,
I have my wireless network setup, using my AirPort Extreme with 802.11n to create the wireless network, then i have a new AirPort Express (with 802.11n) and an old AirPort Express (not 802.11n).
The two additional AirPort Expresses i have setup to connect to the wireless network, they all look fine and return the green light - but my problem is, that i am only able to select the new AirPort Express in my iTunes (as external speekers) - i can not get it to show me the old AirPort Express
It is kindof sad, now my old AirPort Express is useless - the point was that i should be able to have them both as external audio targets for my iTunes...
I hope you guys can help me.
Kind regards,
Rasmus Burkal, Denmark

Hi again Bob,
Just one thing i find "funny" - you know, in the AirPort tool, you can go and change the settings of a AirPort device. If I go to the "new" Express, I can change the "name" of the iTunes speakers (the name that apear in my iTunes drop-down) - but when I try to do that at the "old" Express, when I click update - I gives me a warning - saying something like "not supported by this wireless apple device" (even though the setting is avalible from the AirPort tool)
All the best,
Rasmus

AirPort Express -- having problems with music and stereo

Anytime I connect iTunes to my home theater system, the sound is very very quiet, and there is a slight "buzz, or humm" noise in the background, almost as though the Line out cable isn't connected all the way (obviously it is...). This system has worked when I first set it up, but now all of a sudden, it is having these problems...any suggestions or solutions? Thanks

I don't know what's going on inside the airport express, but I also loose various qualities of the sound when I'm streaming. Typically, if I have set my amplifier to apply some virtual surround mode using 4 speakers, two of them will go dead whenever I stream over the express unit. I tried using the mini-toslink out of the express, which changed nothing. I'd be interested in a technical explanation of what that thing is doing to the signal. A humm is typically a ground loop, probably more likely to come from within your home theater system. Can you try connecting the airport express line to another input channel on your audio system to check if it is a ground problem with the input you're currently using?

Changing Airport Express name problems

I have three Airport Expresses on a recently set-up network in three different rooms in my house, everything works fine as far as the connections and transmission but here's the problem I can't figure out how to correct. The Airport Express units were from another network at another house where I also used my two Macs, a Macbook and an iMac. The Airports had different room/location ID's/names at the old place, so when I set them up here I gave them new station names according to where they were placed. The names changed fine on the Airport Express's but didn't change on the two Macs. So, how do I reset the station names on the computers in iTunes, does anyone know?

I'm having the same problem. I looked at the Preferences, but can't find any solution.
Anyone at Apple know how to fix this. The folks at the store don't.

New MacBook Pro (Leopard) Airport Express Connection Problem

A Brand new 17" MBP Intel Core Duo 2.6 with latest Leopard OS and all updates installed unable to find (devices) ie: my existing older Airport Express (pre "n") - but my iPod Touch can.
Using the iPod I can connect to the Airport Express network and surf web easily. The MBP can't find it. So I know the connection is good and the problem is with the MBP.
I have tried to resolve various ways - all of which I've found here in the forums (except the last):
• Hard reset of AX (Several times - it actually showed up once in Airport Utility, but once I'd configured it, it could not be found after restart.)
• Connected Ethernet cable from AX to Laptop, Airport Utility found it this way once, I configured it and again, could not be found after restart. Tried again, Airport Utility could not find it.
• Removal of Network Prefs from Library and restart (they rebuild automatically)
• Safe start and restart
• Banged AX on table
Obviously I'm not alone here, and any other tips or things to try would be appreciated.
Thank you.

Just got off the phone with Mac Tech Support.
Here's the fix:
1. Connect your Airport Express to the Mac via an ethernet cable (after a hard reset)
2. In Airport Utility, double click the AX icon
3. Select "wireless"
4. Change channel from "automatic" to 10 (auto always sets to 13)
5. Go through the other panes and untick any boxes that have "over WAN" in them.
6. Name your network
7. Create and enter a network password
8. Update settings
9. Click on airport icon in your menu bar, select your network
10. Open Safari and see if you're online.
The problem I'm told has to do with so many other things (phones, microwaves etc.) hogging Ch. 13 space. If you still have issues, try a a different channel until you find one that works.
Also, you don't really need to rename your Device (AX) just your network so it's recognizable.
Good luck out there.

Is double use of ip adress after installation airport express a problem?

Just installed my airport express through my ipad.
Everything works fine, but i did actively ignore the analised problem of using the ipadress double.
Should i fix this? And why?
I allready found on the web how to fix it, but since all is working, not sure if i should take the risk of messing things up.
Looking forward to get advise!
Anke

Hi,
The dswsbobje web application (war file) is mentioned in SAP IK XI 3.1 install guide to explain how to get the SAP authentication option available in Business Objects products such as Live Office, which use web services to log on to BusinessObjects Enterprise.
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ITunes 9.2.1 Update & Airport Express Connection Problem

Hey, I bought an Airport Express recently, set it up on my current wi-fi network to stream audio.. worked perfectly and we had no problems. When iTunes 9.2.1 came out, I updated straight away and since then I've been having problems with the Airport Express. Now - if I want to use it to stream music, I have to go and unplug it and then plug it back in, wait for it to start up and then it will work. If I start streaming music pretty much straight away then I'll have about 45mins of playback before it will just stop. If I try to reconnect to the airport speakers then, it wont connect and comes up with a nasty looking error message in iTunes with loads of foreign looking symbols. I have to go unplug and then plug in again and wait for it to start up again before it will work again. If I don't start playing music soon after this 'reset', it loses its connection very quickly and I have to go plug out and in again to get it connected.
The green light is always showing, I've tried restoring to its default settings and then setting it up again, I've got the latest iTunes and Airport Express software.. but no idea how to stop this happening. Can anyone help as its getting very frustrating!
Thanks!

Same issue here. I just received a new Express N to replace my Express G (2004) since it was experiencing some minor stutter playing music (due to contention with the 10+ other clients on a 2.4Ghz wireless G network).
I have a dual-band Linksys 610n (latest firmware) with a 5ghz/40mhz N only network and a 2.4ghz/20mhz G only network. With the Express N configured to connect to the 5ghz N network as a client, I have to reset it every time I want to play music or I get the garbled error dialog in iTunes 9.2.1. In addition, after resetting, it only plays music for about 20 minutes and then starts to stutter and a minute later drops out completely and has to be reset once more.
I'm streaming from a 2009 MBPro/10.6.4 with 8GB Ram and it too is a client on the same N network. The MBPro is about 5 feet from the router and the Express N is less than 30 ft away through a few walls of drywall and wood studs. The Express G in the same configuration only experienced minor stutter during playback and never dropped from the network completely. I wanted to get the N express to remove contention by using the 5ghz network, obviously that's not going to work. I realize 5ghz has a shortened range (especially through objects), but 30 ft should be well within 5ghz reach and I have no problems with my other 5ghz devices (2 other MBPros).
The Express N has firmware 7.4.2 and the Express G has the latest firmware for it (6.x.x).
I'm going to try the Express N on the G network, but even if it works, I will probably just return the Express N and live with the Express G's minor stutters since there's no benefit to the N at that point.

AirPort Express connection problems!

All right, I have an AirPort Express that up until now I've been able to successfully use to get both my MacBook and my Wii on the internet. But today, the signal kept disappearing from my menu bar. That had never happened before. I thought maybe I was too far away from it (even though both the airport and myself were in my tiny living room), so I moved closer, but it still kept disappearing. It would randomly appear, and I'd be able to use the internet for maybe 30 seconds, then it would disappear again. I tried soft resetting it, hard resetting it, and resetting it to the factory default with no success. The light on my AirPort Express shines green, but neither my MacBook nor my Wii can get/keep a signal. And now, after resetting it to the factory defaults, my MacBook can't connect to the internet even when the network DOES show up in the menu bar. Very frustrating! I used the AirPort Setup Assistant to restore my internet settings back onto the AirPort, but that didn't help. When I try to connect to it using the Admin utility, I get the spinning beachball for a while, then eventually get a password prompt—but after entering the password, it says, "The AirPort Admin Utility was unable to read the configuration of the selected base station. An error occurred while reading the configuration."
Any help? I've got so much work I need to do, it's crazy.
iMac G5, Power Mac G5, MacBook Mac OS X (10.4.8)

further, do you mean your Airport symbol at the top of the screen grays out? If so, your symptoms are pretty much those of problems that are plaguing a number of Express users at the moment. You'll find several threads on the matter further down this forum, or, at least, threads describing the same symptoms.
The only thing that works for me - most of the time - is to do a factory re-set, wait a little while, then reconfigure, with the Express connected directly to the computer via an ethernet cable. The longest I've lasted without the problem recurring is about three days. I'm about 14 hours away from three days since it last happened. I have my fingers crossed.

Can't get started with Airport Express; WPA2 problem?

Howdy,
I purchased an airport express about a month ago and am unable to get it set up, at all. My goal is what the setup guide calls "Using AirPort Express on an existing wireless network and stream music to powered speakers" (pg. 15 for those who have the book). The failure is that Airport Admin Utility doesn't recognize my third party wireless network.
My wireless hub is a linksys wireless-G cable gateway, and has been in use with multiple computers in the current setup for a couple years. It is setup with WPA2 personal, TKIP+AES encryption, and MAC access list enabled. SSID broadcast is currently enabled.
I am running OSX10.4.11 on the computer that I am using to attempt to configure this.
Following the instructions for "Connecting to an Existing Wireless Network" (pg 25), I am attempting to use Airport Utility. But there is no such program on my computer, so I am assuming that Airport Admin Utility is what the book refers to as Airport Utility. Airport Admin Utility presents a "window titled Select Base Station" but lists no base stations. I click "Other", provide the IP address and password, hit OK, and ... nothing happens. After 20 seconds the beachball appears, and after another 20 seconds it says "The airport admin utility was unable to read the configuration of the selected base station".
The IP address I used is the one that I enter into the web browser to access the linksys box (no secret here, 192.168.0.1). The password is the one used to access those settings (e.g., the linksys default is "admin", but I changed it). I know the IP address and password are correct, but I do not know if this is the IP address and password the program is asking for. I don't even know if I am running the correct program!
Thanks for any help,
Bob H

Actually, I have it working now.
What I did after posting my last message was I connected the AE to my wireless hub, via ethernet cable. Then Airport Utility was able to find it, initialize it, and load new firmware into it ("it" being the AE). During initialization stage I told it it would be connecting wirelessly to an existing wireless network, and I gave it the network name, security options and password.
Then I told the wireless hub to allow this device (MAC address = Airport ID), disconnected the ethernet cable, power-cycled the wireless hub, and relaunched Airport Utility. It saw the AE, so I quit that. Then I launched iTunes and selected my AE as the speakers. It told me I needed to enable iTunes Music Sharing in my firewall. After doing that, iTunes is now playing through my external speakers. Exactly what I want.
Now I just need to go set this up on my laptop, with the AE and speakers on the other side of the house where I want 'em.
As a recap, I think I basically had two problems, both related to documentation. First, the program that the Setup Guide tells me to use wasn't in my Tiger applications folder, and I was fooled by a program with a similar name (in the past I have seen such name changes between what the setup guide said I should use and what I really needed to use). Second, it wasn't clear to me that, regardless of how I wanted to configure things for usage, I needed to establish a valid wired connection to the AE to initialize it. I think that could be made clearer in the book.
Thanks for everyone's help.
Bob H

Airport Express connectivity problem

I cannot connect to my Airport Express wireless network via my own Macbook (Intel) OX 10.5.5. I can see many other wireless networks that are not my own. I reset the Airport to factory default settings several times, deleted all of the keychain passwords and reset everything and still cannot find the wireless network I created. I thought that my Airport Express had become faulty (even though the green light tells me the connection is good), but I can easily recognize and connect to my wireless network on Airport Express using my iPod Touch--this tells me that it's definitely not the Airport Express, but is my Macbook laptop that is the problem. Does anyone else have this issue?

Do you have a separate wireless network from another router? Have you tried connecting via ethernet to make the initial setup? If you do have a separate wireless network on another router, check to see if this router can 'see' your AE.
I was having the same difficulties connecting to my AE even after a hard reset. It would connect once to set up, but then once saved, it could never find it again. You could also try lowering your firewall just to get the AE connected and set up.
The only thing that worked for me in the end was to have my entire network set to WPA2 Personal, starting from my router.

Airport Express/Streaming problems

I just got Time Capsule, and one of the reasons was to extend my wireless network throughout my house. After some trouble, I was able to extend my wireless network to include my Airport Express with the Time Capsule as my DHCP server about 30 feet away in another room, and listen to my music through Airtunes/iTunes.
However, the music from iTunes keeps stopping, almost once every 15 - 20 seconds, for about a second at a time. It stops completely if I load a page (like the NYTimes homepage). Is it just signal strength? I only have 256 MB ram (with a 1GHZ processor, though) and up until now have never really had any speed problems. Anyone have suggestions on what to do?

Hello Garpster. Welcome to the Apple Discussions!
Two things to consider here: bandwidth & signal strength. When you created a WDS between the Time Capsule (TC) and the AirPort Express Base Station (AX), you effectively reduced the bandwidth of your wireless network by one-half. Since a WDS can only operate in the 802.11g radio mode, the maximum bandwidth is now 54 Mbps/2 = 27 Mbps. Actual throughput is most likely even lower because of factors like Wi-Fi interference.
I suggest downloading a copy of iStumbler. Use iStumbler's Inspector feature (select Edit > Inspector from iStumbler's menu) to determine the Signal-to-Noise Ratio (SNR) at different points between the TC & the AX. Within the Inspector, note the values for "signal" & "noise" at these locations. Start with your PowerBook near the TC, note the readings, and then, choose the locations between and near the AX.
SNR is the signal level (in dBm) minus the noise level (in dBm). For example, a signal level of -53dBm measured near an access point and typical noise level of -90dBm yields a SNR of 37dB, a healthy value for wireless LANs.
The SNR, as measured from the PowerBook, decreases as the range to the base station increases because of applicable free space loss. Also an increase in RF interference from microwave ovens and cordless phones, which increases the noise level, also decreases SNR.
SNR Guideline
o 40dB+ SNR = Excellent signal
o 25dB to 40dB SNR = Very good signal
o 15dB to 25dB SNR = Low signal
o 10dB to 15dB SNR = Very low signal
o 5dB to 10dB SNR = No signal
If the SNR is 20dB+ at each of these locations, then you should be getting reasonable performance from your AirPorts, especially for the AX to receive clear iTunes streams. If less, either try to locate the source of the Wi-Fi interference or try relocating the AX until it is within a 20dB SNR range.

Airport express range problems

First of all hello to everybody, i'm an italian mac user (so excuse my english). In my house i have a dsl connection with a us robotics g wifi old router. I continue to use this router because after a lot of trying i realized that this is the only one that can reach most of the rooms. A couple of days ago i decided to buy an airport extreme sure that it could cover in the same way the house but unfortunately the signal lack a lot so i had to leave the wifi signal of the router on. The thing is that i wanted to buy an airport express too to stream the music, now the question are: how can i boost the signal? have i to try to change the channels? It is better to use the extreme as bridge?

Just an add.....the question about the bridge mode is because on the extreme i have a "double nat" problem.

Airport Express Hardware Problem?

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