Airport express keeps shutting off

I've been running my wifi through an Airport Express, pretty much trouble-free for the last 6 months or so. Then recently, I noticed my internet wouldn't work, and the light on the Airport would be totally shut off (i.e. not yellow or green -- just off). Usually restarting did the trick, until it started happening more frequently. Now, it won't stay on for more than a minute without simply shutting off.
Someone mentioned it could be overheating - is that possible? And if so, is there any way to solve the problem other than replacing it? It's definitely not a power issue as I've now tried plugging the Airport in to several sockets and the same behavior occurs.
Thanks for any insight here.

I have had my a couple of Airport Expresses for a little over a year myself, and one of them has just started doing the same thing. Just wondering if you had updated the firmware for the recent update (I believe to 7.5.2 from 7.4.2)? I had done that update and don't know whether the problem started happening as a result of that update or not. I actually just reverted back to the older firmware version to see if I continue to have the same problem. It's been on for about 4 hours now, but we'll see. If the light goes out completely again, I'll be headed to my local Apple Store to ask for advice - which weill probably result in the need to purchase a replacement AE. Good luck and keep us posted on what you find out on your end.

Similar Messages

Why does my AirPort Extreme keep shutting off?

My AirPort Extreme keeps shutting off randomly can any one help?
-thanks

More experience leads me to believe the problem is with the new iMac. If I get the network going by turning AirPort Extreme power off, then on, I see a good signal at my iMac. Experience shows the network drops off after several hours. But yesterday I turned the iMac off, and the network remainded up (I could see it on my iPhone and iPad) throughout the night. That's the first time that has happened since I got the new iMac. Never had this issue with the old machine. I transferred all file to the new machine from a Time Machine backup that was up-to-date. Am working with Apple support. They had me do a re-boot of the AirPort and will call back tomorrow AM to learn it did not solve the problem, but turning off the iMac does. Darn.

My new airport extreme keeps shutting off

periodically my airport extreme just shuts off,I unplug and wait nd replug and its fine, but what is wrong?

I assume that you mean that your new AirPort Extreme completely powers-down randomly.
If that's the case, there are at least four things I can think for why that may be happening:
The power cord is not fully attached at the base of the AirPort Extreme.
There is a potential issue with the AC wall outlet or power strip (if you are using one.) Try using another outlet or power strip.
There is a potential issue with the AC's internal power supply.
The overall ambient temperature around the Extreme is too high and is causing the Extreme's power suppy to shut down.

Airport Express is shutting off when running newer firmwares including the latest 7.6.1

Hi All,
My Airport Express has started shutting off in the past month or so after upgrading to the newer firmwares 7.6 & 7.6.1
When the Airport Express shuts off, the status light goes dark and the only way to reset it is to unplug it, wait a few seconds and then plug it back in.
After I plug the unit back in, it works for maybe 15 to 20 minutes and shuts off again.
I googled the problem and I have noticed that others are having similar problem. Some people say that the hardware is failing or has failed. Others have mentioned resetting the unit to defaults and or downgrading the firmware.
So I reset my unit to factory, but it didnt seem to help and the unit still kept turning off.
Next I tried downgrading the firmware.
I tried looking for a way to downgrade using the new Airport Utility on my Mac thats running Lion. However i could not find such and option. So i found the older version (AirPort Utility 5.6) on Apples website that would allow me to do the fimware downgrade.
After installing the older version I managed to find the firmware downgrade function in Manual Setup. I downgraded the firmware to Version 7.3 (the oldest one I could choose). Once the unit has flashed itself it rebooted and came up in the Airport Utility. However It wouldnt allow me to configure the airport. The configuration options wouldnt load at all. This was fixed by resetting the unit to default. After it came back up I managed to set it up to how I had it before.
And since then its been running problem free without any hiccups for the past two days!!
My question is, has anyone seen this before? What could this be? Did Apple release the wrong firmware for my Airport Express Hardware? Did my Airport Express Flash the newer firmware imporperly? Were the settings from the old firmware incompatible with the newer firmware? Is the newer firmware causing the Aiport Express to oveheat or run out of spec? Or does Apple simply not put much effort into testing the firmware updates that it releases?
It would be nice if the Airport Express would flash a colored light instead of shutting down completely if something firmware/software related is causing the unit to crash or overheat.
I would like to know if anyone else has dealt with this problem.

Two likely possibilities:
1) An internal electronic component is on the verge of failure. It works until it gets hot, at which point it changes value and causes a shut down of the device.
2) An internal connector is right on the verge of losing contact. When the device heats up, heat expansion causes a loss of physical contact.
I assume that the Express is out of warranty. It is a real longshot, but you might try to carefully saw open the AirPort Express along the center seam to split the case in half to expose the internal electronics. There might be something obvious.....but unfortunately, more likely not.
Chances are, you will need to replace the device.

My new AirPort Extreme keeps shutting down and kicking my ipad and iPhoto off while sometimes showing a good connection in utilities but utilities showing no connection.

My new AirPort Extreme keeps shutting down. The status light is off. If I unplug and re-plug it comes back on and reconnects. Also, it disconnects my iPad and iPhone even though the status light is green. I go to airport utilities and the internet dot is amber and the base station is green. I check wireless clients and both iPad and iPhone show excellent connection but are not connected. If I disconnect and re-connect it restores connection. My old AirPort Extreme never had this problem. I read a couple of comments from owners with similar problems and you pushed it off on the iMac or other things. I hope you have an answer for me!

If it has power, an Extreme's status light should never be off.
Try another power outlet. If it still doesn't work, return or exchange it for a new one.

Mac Pro keeps shutting off randomly

Hey guys,
My Macbook Pro keeps shutting off randomly. Its been doing it for a few months now and I was finally able to restore it to factory settings to see if that would fix the problem but it hasnt. Sometimes it will shut off every five minutes, other times it will be maybe once an hour. I've noticed that it is more likely to shut off when I'm visiting youtube or watching a video/viewing a site with lots of pictures.
By "shutting off" I mean that the screen goes black and I have to hold down the power button until it completely turns off and then restart it.
When I turn my computer back on it sometimes has a reason for the problem, which I copied and pasted below:
Anonymous UUID:       727231A4-307D-84F0-6914-8EE94F89D815
Wed May 21 16:02:49 2014
panic(cpu 0 caller 0xffffff7f9ef9af7c): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff80c45a5000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.5.26/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff80b328b140 : 0xffffff801cc22fa9
0xffffff80b328b1c0 : 0xffffff7f9ef9af7c
0xffffff80b328b290 : 0xffffff7f9d625e7b
0xffffff80b328b350 : 0xffffff7f9d6ef46a
0xffffff80b328b390 : 0xffffff7f9d6ef4da
0xffffff80b328b400 : 0xffffff7f9d96e056
0xffffff80b328b530 : 0xffffff7f9d712b09
0xffffff80b328b550 : 0xffffff7f9d62c8cd
0xffffff80b328b600 : 0xffffff7f9d62a3d8
0xffffff80b328b800 : 0xffffff7f9d62b356
0xffffff80b328b8e0 : 0xffffff7f9e5ae9c2
0xffffff80b328b920 : 0xffffff7f9e5be37f
0xffffff80b328b940 : 0xffffff7f9e5ec33b
0xffffff80b328b980 : 0xffffff7f9e5ec39b
0xffffff80b328b9c0 : 0xffffff7f9e5c3e15
0xffffff80b328ba10 : 0xffffff7f9e58fb5e
0xffffff80b328baa0 : 0xffffff7f9e58bae7
0xffffff80b328bad0 : 0xffffff7f9e589636
0xffffff80b328bb00 : 0xffffff801d0ce0a3
0xffffff80b328bb90 : 0xffffff801d0cff9f
0xffffff80b328bbf0 : 0xffffff801d0cdabf
0xffffff80b328bd40 : 0xffffff801ccb66a8
0xffffff80b328be50 : 0xffffff801cc26bf1
0xffffff80b328be80 : 0xffffff801cc139f5
0xffffff80b328bef0 : 0xffffff801cc1e043
0xffffff80b328bf70 : 0xffffff801ccc989d
0xffffff80b328bfb0 : 0xffffff801ccf3c76
      Kernel Extensions in backtrace:
         com.apple.driver.AppleMuxControl(3.5.26)[B67CD59F-1344-37BC-8A9A-46D6D3DCA13D]@ 0xffffff7f9ef8c000->0xffffff7f9ef9ffff
            dependency: com.apple.driver.AppleGraphicsControl(3.5.26)[C0F9A79F-167E-3A68-873C-5CE17B97F B11]@0xffffff7f9ef84000
            dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f9d52b000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f9d2be000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f9d583000
            dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f9ef87000
         com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f9d5d6000->0xffffff7f9d83efff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f9d2be000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f9d5c6000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f9d583000
         com.apple.GeForceTesla(8.2.4)[24ED915E-02F3-3A31-8502-6AA41FFCA420]@0xffffff7f9 e56e000->0xffffff7f9e638fff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f9d2be000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f9d5c6000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f9d583000
            dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f9d5d6000
         com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f9d849000->0xffffff7f9daf2fff
            dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f9d5d6000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f9d2be000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide:     0x000000001ca00000
Kernel text base: 0xffffff801cc00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 192974850507
last loaded kext at 28847231808: com.apple.driver.AudioAUUC          1.60 (addr 0xffffff7f9e7d6000, size 32768)
loaded kexts:
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.driver.AppleTyMCEDriver          1.0.2d2
com.apple.driver.AGPM          100.14.15
com.apple.filesystems.autofs          3.0
com.apple.iokit.IOBluetoothSerialManager          4.2.4f1
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.driver.AppleHDAHardwareConfigDriver          2.6.1f2
com.apple.driver.AppleMikeyDriver          2.6.1f2
com.apple.driver.AppleHDA          2.6.1f2
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleUpstreamUserClient          3.5.13
com.apple.driver.AppleIntelHDGraphics          8.2.4
com.apple.driver.AppleHWAccess          1
com.apple.GeForceTesla          8.2.4
com.apple.driver.AppleBacklight          170.3.5
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.iokit.IOBluetoothUSBDFU          4.2.4f1
com.apple.driver.AppleMuxControl          3.5.26
com.apple.driver.AppleLPC          1.7.0
com.apple.driver.AppleIntelMCEReporter          104
com.apple.driver.AppleIntelHDGraphicsFB          8.2.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.4f1
com.apple.driver.AppleSMCLMU          2.0.4d1
com.apple.nvidia.NVDAStartup          8.2.6
com.apple.driver.AppleSMCPDRC          1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.SMCMotionSensor          3.0.4d1
com.apple.driver.AppleUSBTCButtons          240.2
com.apple.driver.AppleUSBCardReader          3.4.1
com.apple.driver.AppleIRController          325.7
com.apple.driver.AppleFileSystemDriver          3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.driver.AppleUSBTCKeyEventDriver          240.2
com.apple.driver.AppleUSBTCKeyboard          240.2
com.apple.iokit.SCSITaskUserClient          3.6.6
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.5.1
com.apple.driver.AppleUSBHub          666.4.0
com.apple.driver.AppleFWOHCI          5.0.2
com.apple.iokit.AppleBCM5701Ethernet          3.8.1b2
com.apple.driver.AppleUSBUHCI          656.4.1
com.apple.driver.AppleAHCIPort          3.0.0
com.apple.driver.AirPort.Brcm4331          700.20.22
com.apple.driver.AppleUSBEHCI          660.4.0
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          2.1
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          217.92.1
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.driver.AppleIntelCPUPowerManagement          217.92.1
com.apple.AppleGraphicsDeviceControl          3.5.26
com.apple.kext.triggers          1.0
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.driver.DspFuncLib          2.6.1f2
com.apple.vecLib.kext          1.0.0
com.apple.iokit.IOAudioFamily          1.9.7fc2
com.apple.kext.OSvKernDSPLib          1.14
com.apple.iokit.IOSurface          91.1
com.apple.iokit.IOBluetoothFamily          4.2.4f1
com.apple.nvidia.classic.NVDANV50HalTesla          8.2.4
com.apple.nvidia.classic.NVDAResmanTesla          8.2.4
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.driver.AppleGraphicsControl          3.5.26
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.4f1
com.apple.iokit.IOFireWireIP          2.2.6
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.driver.AppleSMBusPCI          1.0.12d1
com.apple.iokit.IONDRVSupport          2.4.1
com.apple.driver.AppleHDAController          2.6.1f2
com.apple.iokit.IOGraphicsFamily          2.4.1
com.apple.iokit.IOHDAFamily          2.6.1f2
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.IOPlatformPluginFamily          5.7.0d11
com.apple.driver.AppleSMC          3.1.8
com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.6
com.apple.iokit.IOUSBMassStorageClass          3.6.0
com.apple.driver.AppleUSBMultitouch          240.9
com.apple.iokit.IOUSBHIDDriver          660.4.0
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.driver.AppleUSBComposite          656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.6
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOAHCISerialATAPI          2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IOEthernetAVBController          1.0.3b4
com.apple.driver.mDNSOffloadUserClient          1.0.1b5
com.apple.iokit.IOUSBUserClient          660.4.2
com.apple.iokit.IOAHCIFamily          2.6.5
com.apple.iokit.IO80211Family          630.35
com.apple.iokit.IONetworkingFamily          3.2
com.apple.iokit.IOUSBFamily          677.4.0
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.11
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          23
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.9
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
com.apple.kec.pthread          1
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.53 GHz, 4 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: Hub
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus:

Kara436,
some 15-inch Mid 2010 MacBook Pros are known to have a defect in their NVIDIA GPUs. Given the symptoms which you’d described, yours might have that defect also. Apple had a gratis servicing program for three years from the MacBook Pro’s date of purchase; they still offer the servicing, but it is no longer guaranteed to be gratis. I’d recommend that you make an appointment at your nearest Apple store or Apple-authorized service center, to have them run their Video System Test on your MacBook Pro, which will confirm whether or not its NVIDIA GPU has the defect.

Why does my wireless keyboard keep shutting off?

Why does my wireless keyboard keep shutting off?
It is not the batteries.

More experience leads me to believe the problem is with the new iMac. If I get the network going by turning AirPort Extreme power off, then on, I see a good signal at my iMac. Experience shows the network drops off after several hours. But yesterday I turned the iMac off, and the network remainded up (I could see it on my iPhone and iPad) throughout the night. That's the first time that has happened since I got the new iMac. Never had this issue with the old machine. I transferred all file to the new machine from a Time Machine backup that was up-to-date. Am working with Apple support. They had me do a re-boot of the AirPort and will call back tomorrow AM to learn it did not solve the problem, but turning off the iMac does. Darn.

Airport express keeps loosing connection to Time Capsule

For several years I have had no issue with mt Airport Express staying connected to my Time Capsule/router. Now 2 of my Airport Expresses keep loosing the connection and flashing yellow. I have done the resets where I press in the little button on the bottom while plugging the AE back into the power source and reconnecting through Airport Utility and that will do the trick but after a short time the flashing yellow lights will go back on.
Would it help to turn off the router, rest all the AEs? It is so frustrating to keep loosing the connection and nothing else has changed; e.g. the AEs are all in the same place.

Same thing here! I didnt have the problem with airport express until I update the os from 10.6.2 to 10.6.6. I have been calling the apple support and they couldnt help (or thou sounded like they knew for that particular problem). I got from my work MacBookPro and same thing happen. I hope that apple will read this and just want to tell them that this is my 10 computer made by apple and God knows the last one! First of all they made the the fireware with the bad chipsets so I have to but extra cards and then airport. I cant connect at all to any wifi and have to put the cables on the floor from the wifi router to the ethernet input which is more than 10 metres. Apple sort this asap!!!!!!!!!!

Airport Express keeps unsyncing.

My Airport Express keeps unsyncing. I must power off and on the device, for it to be recognized by the airport utility. What can i do to solve this? After it's restart, it works fine for some time but unsyncs after some time. I'm using Mac OS X 10.6.8 (10K549) on a MacBook 13".
Thanks in advance, and Merry Christmas!

A simple power cycle on the router might help before changing the setup or extra testing.
The two main setups for the existing router & AirPort Express:
1. modem/router ))) Express (Join an existing network)
modem/router ))) MacBook
2. modem/router <...> Express ))) MacBook
(Creating a new wifi network)
you'll need to put one in Bridge Mode.
A good test to see if the AirPort Express is working fine would be to create a new wifi network without internet connected (light will be amber) and see if the airplay drop outs happen without the router in the setup.

My 1st generation Time Capsule/2007 keeps shutting off and disconnecting from internet? What could be the problem? How long do the Time Capsules usually last?

My 1st generation Time Capsule/2007 keeps shutting off and disconnecting from internet? What could be the problem? How long do the Time Capsules usually last?

That it is still working is miraclous.. most have died.. lots started flaking out at 18months to 2years..
See deadtimecapsule.org
The few that remained now seem to have reached EOL.. you can repair if you have some skills.. fairly cheaply.
But it is well and truly time to replace.
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair

My iMac (2007) keeps shutting off when in Full Screen mode (DVD, iTunes Visualizer, etc.) This only happens when I have an external monitor hooked up HDMI.

My iMac (2007) keeps shutting off when in Full Screen mode (DVD, iTunes Visualizer, etc.) This only happens when I have an external monitor hooked up HDMI. Help?

Try using another connection such as VGA or DVI to see if the problem repeats itself.

I have a ipod nano shuffle, 6th gen. I bought it when I had Windows Vista. I upgraded to Windows Ultimate 7. Now it keeps shutting off. Have to press power button and touch arrow to restart. 3 to 4 times a song. I ran diagnostics. Passed until end.

Have iPod Nano Shuffle 6th Gen. I purchased it when I had Windows Vista. I have since upgraded to Windows 7 Ultimate . Was fine with Vista. Now, it keeps shutting off during the song, 3 or 4 times. Have to press power button and then arrow to restart song. I went to my iTunes and ran diagnostics. Passed all until the end. The last test had a red dot failure. It said no iPod, iPhone, or iPad found. Does someone know how I can correct the problem? iTunes is always updating, so I am current.

Sidney...
Try here > iPod shuffle troubleshooting and service FAQ

Why does my airport express keep cutting out?

Why does my airport express keep cutting out?

I have a 1st gen Airport Express and use it to stream music from my PC, iPhone 4, iPad and iPod Touch. My Airport Express is connected to a Teac UD-H01 DAC via an optical cable which is connected to an amp and speakers. I had no problems at all with this set up until I upgraded the Airport Express firmware to 7.6.3. The sound then started to drop out frequently. To cut a long story short after various testing, the problem had to be the Airport Express. I called Apple support but they were not much help and couldn't fix the problem and said they would speak to engineering and phone back. While I was waiting I decided to have another go to find the problem and opened the airport utility and saw that there was an option to downgrade the firmware. At this point I realised that the problems started about the same time that I upgraded the firmware to 7.6.3 but didn't think at the time that Apple would release a firmware that didn't work. Anyway I downgraded to 7.6.1 and hey presto, everything worked again. A couple of days ago I noticed that firmware 7.6.4 was available and thought I'd give it a go, not good - same problem as 7.6.3. I've downgraded to 7.6.1 again and all is well. Hope this helps.

My MBA keeps shutting off every 5 minutes. what is happening? I can't do any work done because of it. :(

My MBA keeps shutting off every 5 minutes. what is happening? I can't do any work done because of it.

Same problem for me, it happened after 3 weeks.
I had to call Apple, althrough they couldn't solve the problem by phone.
Genius bar were full so they sent me to a local store.
Looks like it has something to do with the graphic card. It occured when I plugged my macbook to my iMac for screen the 1st time
11 days later I'm still waiting to get my macbook back. Hope you can get it faster!
Very disapointed with the support quality and product quality.

Why is it that my iMovie app keeps shutting off randomly! I'm trying to export my movie and it shuts down each time it's a 1/4 of the way through downloading! Ah! Please help.

Why is it that my iMovie app keeps shutting off randomly! I'm trying to export my movie and it shuts down each time it's a 1/4 of the way through downloading! Ah! Please help.

I also have Jolly's problem. I found the iMovie 9.0.9 folder and tried to launch the older version of iMove. It would not launch. I removed all of the iMovie preferences from the Preferences folder, removed iMove 10 from the applications folder, and restarted my Mac. iMove 9.0.9 still won't launch and I can't access my videos created with the older version of iMovie. Is there a way to uninstall iMovie 10 and reinstall iMovie 9.0.9?
I am running Yosemitie on a iMac.
Paul

Airport express keeps shutting off

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