Airport express not connecting to internet

I am switching from Clear to Comcast hopefully for faster, more reliable service.
Connected the Comcast modem directly to my Mac Mini, activated...voila on the internet.
Plug in Airport Express so that the Mini and my MBpro can share internet and a printer.
AE powers up,gives the green light, but no internet service.
System preferences>network states that WiFi has a self-assigned IP address of 169.254.xx.xx
that will not connect to internet.
With each reset the number changes slightly but still no internet. I tried a manual number or 192.168.xx.xx
and WiFi connects but still no internet.
1-1/2 hours with Comcast provided no help other than to call Apple. Is this really that difficult?
With Clear it was a snap, but I am at the edge of the coverage zone and it sometimes fades.
Please guide me through the steps.
Thanks,
JM

I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
If the above steps do not solve the problem, start over with step 1 above, but then perform the next steps between steps 1 & 2. above.
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref:Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Continue with step 2 in the first set of steps.
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

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Just did firm ware update on time capsule an now my airport express not connected do to air port utilities doesn't support base station ??

just did firm ware update on time capsule an now my airport express not connected do to air port utilities doesn't support base station ?

mickair wrote:
I have been experiencing some networking problems
Welcome to Apple's discussion groups.
I have the latest Time Capsule ("TC"), an old Airport Extreme Base Station ("AEBS") bought in 2007 and 2 Airport Expresses, one bought in 3 months ago ("AE-Alpha") and the other bought back in 2007 ("AE-Beta"). All of them have been updated with the latest firmware.
Based on those dates, the AirPort Extreme is probably flat (as opposed to dome-shaped), making it 802.11n-capable. The Newer AirPort Express is probably an 802.11n-capable model A1264, while the older one is probably a model A1084 or A1088.
I use {the TC's} DHCP function ... to avoid unauthorized use.
This a discussion for another thread, but that's not what DHCP is for.
The wireless setting for it is to participate as WDS Main, but after reading various posts, it seems WDS is a bad idea
With that older AirPort Express you're stuck with WDS unless you decide to replace it with a newer model.
The AEBS is currently setup as being a WDS Relay at the moment
Why a relay? That's only needed if there's another base station "beyond" it that is configured to depend on it.
Since the AEBS is connected to the TC via Ethernet, you should probably configure it as a "roaming network":
http://discussions.apple.com/thread.jspa?threadID=2273124
{The AE-Alpha} connects fine as WDS remote at the moment
I don't have any experience with mixed WDS and non-WDS networks, but since it's 802.11n-capable, you may be able to configure it to "extend" the network of the TC rather than as WDS. Look for a setting on the TC to "Allow this network to be extended".
Physical location:
AEBS in one end, TC and AE-Alpha in the middle while AE-Beta on the other end.
A device such as "AE-Beta" that's supposed to extend a network shouldn't be "at the end" but should be half way between the central base station and the clients that need an extended network.

Airport Express not connecting to the internet via cable modem

Hi. I need help. I just bought an airport express to get wireless internet and airtunes. I connected everything and ran the airport utility. Everything is good, so it says. I can play music through my stereo using airtunes, but when I try to get on the internet I get nothing. My macbook recognizes the network, but I can't load any pages. I've tried unhooking the ethernet from the express and unplugging the power from my modem, then plugging my modem back after about 30 seconds, then reconnecting the ethernet to the airport after another 30 seconds but still, nothing.
Does anyone know what I'm doing incorrectly? When I connect my macbook directly to the modem via ethernet I'm on the internet just fine. Thanks!!!!

Do you have the Express setup to distribute IP addresses?
If you do, you might turn it off in the Airport Utility.
Also check you IP address on your MacBook.
Make sure it is not self-assigned or something different than what your provider (cable modem) usually assigns you...
Joseph Kriz

Can't get airport express to connect to internet after ISP changed my modem

Hi. My internet service provider installed fibre optic to my house, so they gave me a new modem. Have not been able to get airport express to connect to the internet ever since. Just get the flashing amber light. Other than paying $50 for phone support, I have no idea what to do. I just use the airport so I can play music from iTunes from my stereo using airplay. I use the airport utility on my laptop.

Does the new modem provide a Wi-Fi network? If it does, and your only goal with Express is for iTunes streaming, the Express would just need to be reconfigured to join the new modem's wireless network. Please check out the following Apple Support article for details.

Airport express wont connect to internet

i cant get my airport express to connect to the internet

I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
If the above steps do not solve the problem, start over with step 1 above, but then perform the next steps between steps 1 & 2. above.
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Continue with step 2 in the first set of steps.
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

Can't stream music from iPhone to airport express when connected to internet

I have an issue with my airport express. When the unit is used solely for streaming music from my IPhone to connected stereo speakers without an Ethernet cable attached it works fine. When I attach an Ethernet cable to the airport express and connect to the Internet on my iPhone, the airport express will no longer stream music from the iPhone. This is a recent problem, previously I was able to access the Internet on my iPhone from the airport express, whilst simultaneously streaming music from the iPhone back to the airport express.

Do you mean Lan cable? Can this be done wirelessly from itunes to airport express without the internet connections? I can't connect to an airport express that's not connected to the internet.

Installed Airport - getting "not connected to internet" error

I recently purchased a MacBook Pro and Airport extreme. I installed the Airport using MacBook (Snow Leopard) then hooked up my desktop iMac (OS X (10.4.11) - as per Tech Support recommendations. Everything works but here is a problem I encounter. When I wake the iMac and pull up Safari or Firefox I'm getting an error message of "not connected to internet" and the diagnostic box appears. I can hit "refresh" and the web site comes right up. Anyone have any ideas as to why this occurs?

Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Go to System Preferences
Click Network
Highlight AirPort and click Configure...
Choose “By default, join: Preferred networks”
Select your access point and Remove your access point with the minus button.
Launch your keychain access in Utilities and delete your access point keychain entry.
Reboot
Go back to the “By default, join:” page and click the plus this time to add your access point. Enter the correct password, save, reboot.

Airport Express Stopped Connecting to Internet, but Computer Says It Is

Hi,
I usually can find answers on these forums, through FAQs and troubleshooting, but this one's got me stumped. I've got an Airport Express Base Station. It worked great and then one day - it stopped working. Literally, I was online until about 12:30am, went to bed, and then at 10:00am the next morning all was lost. In the airport status in the menu bar, both my laptop (running 10.4.11) and my husband's (running 10.5.x - not sure which)show the base station is connected and working. In Internet Connect, it says the base station is working. But I cannot connect through Firefox, Safari or iChat. I know its not the cable modem because right now I'm directly connected through the ethernet line (and obviously it works since I'm on this discussion board). I've rebooted, my machine, the Airport Express, the cable modem about 20 times, in all different sequences, with the same results. I tried troubleshooting through Network System Preferences and still, a no-go. The funny thing is, if I plug in the printer and the ethernet line to the Airport Express, I can't connect to the internet but can print just fine. I've also tried to reboot the base station to Factory Settings and it doesn't seem to be doing that (plug it in while putting a paperclip in the reset button). Is it broken? Did it fry inside? Anyone have any suggestions? Help!

Well, to anyone else that may have had this problem, I was able to reset the base station to its factory settings. Turns out I wasn't holding the reset button down long enough (duh). Went through Airport Setup Assistant and everything's working fine now. Phew!

Airport Express - cant connect to internet via PPPoE

Hi guys/girls,
I am having trouble getting internet access with my newly bought Airport Express 802.11n Wi-Fi. I was connected to the internet via an Arcor DSL-speed modem 200 (Arcor is my provider here in Germany), using the PPPoE protocol, and an Ethernet cable.
I have set up Airport Express (AX) to use PPPoE, and managed to get a connection to the internet for about 5 seconds (even up to 20 secs once - YAY!)... before the connection drops again. AX tries continuously to connect to the internet, as if it is stuck in a loop, but never manages to make the connection last. The trouble I am experiencing look very much similar to what is described on the threads below from about 2 years ago. There it is suggested that the Firmware could be the problem. Or is it my provider?
In German: http://www.macuser.de/forum/f15/arcor-speed-modem-178771/
In English: http://discussions.apple.com/thread.jspa?messageID=1481024
Since both posts are from 2 years ago, and I would have expected the problem to be solved. Apparently not. Any suggestions?
cheers

Yes - I was still old-school: plugging in my Ethernet DSL cable into my laptop every time, using PPPoE as that is what my internet provider requires.
I have now indeed attached AX to my DSL modem via the Ethernet cable. Following your suggestion,I set-up a network location where PPPoE is disabled. But unfortunately no effect... After 5-15 secs (even up to 35 secs this time!) i get the message that my Ethernet is unplugged. Which it obviously is not, and I even cant blame the cat for it!
Two problems keep being listed:
Ethernet unplugged
PPPoE server
Could the problem be with my internet provider?

Airport express cant connect to internet through linksys wrt54g router

Hi, i need some help.
I have an airport express that i cant seem to get to connect to the internet.
I have a cable modem to linksys wrt54g wireless router. An xp computer connected by LAN to the router.
An Imac wirelessly.
An xp laptop wirelessly.
And a printer via the LAN
All work just fine.
But when i configured the aiport express to be a wds for the linksys to increase the range for my laptop or imac for that matter. It displays a green light, but has no connection, because it doesnt give the laptop or the imac a correct ip adress, that is what i seem to think the problem is.
Please can someone help, i'm desperate.
Thanks
Core duo 17" IMAC Mac OS X (10.4.7)

Did you follow instructions like this to add the AE to your Linksys network?
http://www.macosxhints.com/article.php?story=20060609053254368&query=linksys%2Bw rt54g
Also, make sure that "Distribute IP addresses" is NOT checked.

Airport Extreme not connecting to Internet

Here's my setup:
imac with Airport Extreme in home office
Airport Express hooked up to home ethernet network in family room to stream itunes (or connect laptop at other end of house)
Just got home and tried connecting my work powerbook to the Airport Extreme network, and suddenly it does not work. Basically times out after trying to connect to internet, even though i get full bars signal-wise, and network diagnostic says i should be connected. I can connect to the Airport Express network in the family room just fine. And my internet connection is working fine over the ethernet network.
Has my Airport Extreme bitten the dust? It's showing full bars, but my Canon i960 stopped printing from it the other day. I thought that was just a problem with the printer, but maybe the problem is my base station?
ps running all the lastest software...
Any suggestions? (Tried restarting cable modem, Airport Extreme, computer, etc. No go.
Thanks for any help.

Hmmm... That's odd that you can't administer the Airport Base Station
from the portable computer (the one you'd later use wirelessly) and
essentially check the thing out thoroughly; see if the firmware and
other things are up to par and the settings are chosen properly.
You'd use the ethernet cable in either case, to access the Base from
the portable or the tower; when you are doing an occasional test and
reset of the Base station. Sometimes, details make a difference.
Another factor may be in how you have the Base station set up to
share internet among computers; the ethernet-only G4 that sees
the through-ported IP dataflow should also be able to administer
the base station. But it may require the Portable, hardwired, to
check the settings and get it to work. I had a similar issue once
with my primary AEBS and had been administering it via a non-
wi-fi B&W G3 tower on ethernet cable; the other computers were
all wi-fi. That worked out great. Currently, I alternately run the iMac
G4 via wireless, and sometimes by wire. I have both set up & ready
and only need to go into the control panel/system preferences; to
make a change. Sometimes the wireless telephone (2.4GHz) is too
close and kills the wireless to my desktop Mac; so I change to wire.
What kinds of addresses are you seeing in your set-up for IP
to each computer? Unless you do actual file-sharing between
them, you can set that up so each computer has a full ISP
address; not those 10.0... or 193.00. or other networking ones.
Sharing a printer is another matter, if you run your AEBS as
though it were a wireless router only, it would be trial & error;
if set up to be wireless printing you'd probably need to get a
wireless USB module to see if that'd work for the G4.
The deal you are talking about, above, is how the device
works. Your G4 tower sees the internet via the through-port
in the AEBS router; it is a wired & wireless router, plus it
can give you wireless printing because it has a USB port.
But only when it is set up correctly. That is easier to do
than it is to write about. When mine fails, I look into it;
and as I suggested in other posts, it will just work later.
PS: In your Portable computer's System Preferences/
Network control pane, see what order it shows the
items or pathways available to connect to the net are
in; if the wireless airport isn't at the top of the list &
is not activated, drag it there. The check-boxes by
each option of course, need to be activated as needed.
When you see a signal, it should be able to find the IP
if the other settings were correct. Sometimes, the basic
defaults work OK right out of the box.
In the portable's System Profiler, you could also see if
there is an assigned IP address given to the computer.
At that point, there should be no reason for it to not work.
Like I said, it is harder to write or talk about it; easier to
see the things and work the strings in the right order!

AirPort Express not connecting to my network

I have an AirPort express that I was using as it's own router that I now want to connect to the network at my parents' house so I can use AirTunes with their amazing stereo. I am having problems getting it set up though.
I plugged it in, and went to adjust the settings on my AirPort from sharing its own wireless connection to joining an existing connection. After I did this is when I ran into issues. It found the existing network just fine, and I entered the password (WEP key) and everything, just fine. After a few steps like that, I got the confirmation screen "please wait while the AirPort Express resets" blah blah blah.
After it resets, my AirPort Utility can't find it anymore. I can click "rescan" a hundred times, but nothing happens. I have a flashing amber light.
I thought it might be the WEP key problem, so I adjusted the settings on my parents' router (Netgear... not my favorite) so that the network is secured via WPA. I did a hard reset on the AirPort, followed all the steps again, said that i wanted to join the existing connection, found the network, entered the password all just like before and the same problem. I have tried doing hard resets about 5 times now seeing if I missed something in one of the steps and I can't find what I have missed.
Still have the flashing amber light.
Someone help me! I am stuck.

After many, what seemed like, hours and hours of trial and error, I finally got my AirPort Express to join my network via 802.11n.
My network setup:
A Linksys 802.11g router set with no security, MAC Filter, G-Only
A Linksys 802.11g access point set with WPA-PSK (TKIP) G-Only
A TrendNet 802.11n access point set with WPA-PSK (TKIP) N-Only
All are on different channels.
I have 8 devices that are wirelessly connected.
Symtom:
AirPort Express will extend or join a network on 802.11g networks.
AirPort Express will not extend or join my 802.11n network.
Solution:
After trying many many different setting combinations, I was NOT able to get AirPort Express to extend my 802.11n network. But that didn't matter since I want to set up AX as bridge.
AirPort Express will join my 802.11n network after I configured the access point security to WPA2-PSK (AES). I've confirmed it a few times. AX fails to connect whenever I set wpa algorithm to TKIP. This is not a problem on 802.11g mode. This was a pain since some of my devices can't do AES. At this point, AX connects to the network and I can connect devices to the ethernet port and the devices can grab an ip address from the router but cannot access network beyond AX. Can't even ping the router.. only the AX.
After a while I decided to configure TrendNet AP to limit Channel Bandwidth to 20Mhz HT Green Field and lo and behold, I have internet access. Again, this required reconfiguring my other wireless network since Green Field mode interferes with 802.11 b/g networks. I'm not sure if Green Field is necessary but I'm too frustrated to try to go back to Mixed mode. In any case, setting the bandwidth to 20/40 definitely does not work.. which kinda *****.
Anyway. Now, I have AX running in Bridge mode connected to a switch and a few machines happily connected to the switch and accessing the internet. I'm too spent to tinker anymore with this network.
Hope this is useful to someone.

Apple Airport Express NOT Working! Internet IS working.

I have Apple Airport Express. It is wireless and multiple computers as well as cable are all able to access internet because of this handy device. However I have unplugged it because I was having an issue with Apple TV... and I plugged everything back in and I won't get internet. I called my internet provider and they had me hook up the internet directly to my laptop (skipping the Apple Airport Express) and now I have internet again! However, I only have internet on the one computer that is hooked up... not all the computers/TVs/Apple TVs/iPad in the house.
It isn't an issue with the internet provider because I can get internet. I can't help but think that it is a problem with the Apple Airport Express. I've unplugged everything, waited a few minutes and plugged everything back in. I've done this a few times. Nothing seems to work. What am I doing wrong? I was working fine before the first time I unplugged (and that was due to another Apple device, I think, going wrong).
Help!

Morning zannahdoll,
Thanks for using Apple Support Communities.
Some Internet service providers use a method called "hardware access provisioning" to regulate access to their networks. It normally means that only one of your devices (such as a computer, base station, or router) can connect directly to your modem at any given time.
For more information on this, take a look at this article:
AirPort Base Station: ISP provisioning may prevent Internet connection via broadband (cable or DSL)
http://support.apple.com/kb/ht2460
Hope this helps,
Mario

Airport Express not connecting to Broadband router

Dear Apple lovers,
I have been stuck with an issue for the past few weeks, and i hope that your experience can help me sort out the connectivity issues.
Infrastructure:
Telco-provided Broadband modem router provides the internet connectivity. it connects to the house rooms thru data points.
I have an Extreme setup as a extender to the broadband router (becuase the rooms are far way from the broadband router, i have to do extend the wireless..)
The Extreme has been working fine for the past 2 years, even after the broadband modem router has been upgraded.
However, the Express started giving problems as soon as the broadband modem router was replaced.
I have tried resetting the Express many times, i've tried creating a new Network (they ask for PPOE settings which creates endless loops), creating it as an extender to the Broadband and even to the Extreme. So i've tried all options, and i'm not sure where to start looking for answers (searched this forum many times..)
Issue is that the Express is the furthest away from the Broadband, and if the room doors are closed, the Express has to rely on the Ethernet connection to the broadband for connectivity. Which makes me think that the right installation option to choose is " set up as an extender to Broadband modem" Is this correct?
With the doors closed, the express cant reach the extreme too (extreme is in another room).
I have an iMac, iPhone and iPod that has been suffering from no WiFi for the past month.. we're like in rehab for Internet addiction.. Hope there's a kind soul out there who can point out the right direction to follow (chose which option), or to diagnose the problem, and eventually solve it.
There's also intermittent issues with setting up the express, it just cant be configured. But it still blinks orange and green(sometimes). So i dont think the express needs to be changed..
Thanks in advance for the help ( if any.. )
Have a nice day!

I didn't understand how you had the setup and configuration.
You have a modem router combination device that is creating a wireless network, an AirPort Extreme that is extending the wireless network, and an AirPort Express that is also extending the network?

Airport Express not Connecting Wirelessly

Hi,
I'm on a Windows 7 machine. I'm using a Airport Extreme (802.11AC) as a router for my fiberoptic connection. That has been working fine for about six months. Today, I decided to extend the wireless coverage so I purchased an Airport Express (802.11N Second Generation). I cannot get the amber light to stop flashing and the only way I am able to get the device to show up in Airport Utility is if I plug it directly into the Airport Extreme.
I've reset the device multiple times without success.
I have just finished downloading the Airport Utility for Windows. I went through all of the prompts and set up the Airport Express to extend my existing wireless network. I was able to get the device to show up in the Airport Utility (both for the Windows and the iPad apps). However, the second I unplug it from the Airport Extreme, the connectivity goes away.
I don't believe it's a signal strength issue because I'm plugging it in at a location where I've been connecting wirelessly to the Airport Extreme for six months or so and never had a problem. However, just to be safe, I have tried moving it to two separate locations without any luck.
While I was searching the support articles, I found one where a user suggested that the TCP/IP addresses may have become corrupted. Then, they linked to a Microsoft page that included a utility to fix those issues. I ran the utility, but still have not had any success.
Here's a summary of what I have done:
1. Reset the device via the reset button on the back.
2. Connected via ethernet cable to the Airport Extreme basestation and completed setting up the device through the Windows utility. Was able to get to a green light and have the Airport Express registering as visible on both the iPad and Windows Airport Utility apps.
3. Checked wireless strength by attempting setup at multiple locations.
4. Installed a Microsoft TCP/IP using their NetShell utility.
Devices involved:
Windows 7 machine
Airport Extreme (802.11AC)
Airport Express (802.11N Second Generation)
Airport Utility version 7.7.3
What am I missing? Any suggestions about how to resolve this?

If you connect an Ethernet cable to the Express, then AirPort Utility thinks that this is the way that the Express is going to be set up permanently.
If you want the Express to connect using wireless, you cannot use an Ethernet cable at all during the setup.
Reset the Express back to factory default settings
Power off the AirPort Extreme for a minute, then power it back up
Temporarily, locate the Express in the same room or close proximity to the Express
On the iPad home screen......tap Settings
Tap WiFi
Under the heading of Setup an AirPort Base Station
Tap on AirPort Express
Follow the prompts
Once the Express is set up, move it to a location that is approximately half way between the AirPort Extreme and the general area where you need more wireless coverage. Reason.....the Express can only extend the quality and speed of signal that it receives from the AirPort Extreme.

Airport express not connecting to internet

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