AirPort express not recognising internet signal from cable modem

my airport express is not recognising the internet connection. It is connected directly via a cable modem (which has full strength when connected directly to the PC) and when networked to the PC it shows in airport utility but when configuring it returns an error message saying it is not recognising an internet signal. the unit can't be faulty as I have just replaced this one with a brand new replacement and the problem is the same. Is there a setting i have missed which is not allowing the signal through from the modem ?

It is always a good idea to perform a complete power recycle of your networking gear whenever you change network hardware. Please check out the following AirPort User Tip for details on how to do so.

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Does a second airport express extend the wireless signal from the first?

After a long search on his forum and not finding an answer, this is my question:
I have a Time Capsule connected to a Speedtouch router/modem. The Time Capsule has its own network. Because of the distances in my house, I use an Airport Express to extend the wireless range for my MBP. This doesn't seem to be enough to cover the whole distance (app. 35 meter) there is poor or no connection. So, my question is: can I use a second AE to extend the range even further? Will it pick up the signal from the first AE or do all the AE's in use need to connect with the Time Capsule?
The first AE is app. 12 meter from the TC.
many thanks,
Inge

Welcome to the discussions!
The answer is yes and no.
No, if you are using the "extend a wireless network" feature because each AirPort Express communicates directly to the Time Capsule, not to another AirPort Express. It's like the hub and spokes on a wheel. The Time Capsule is the hub and the Express devices are at the ends of the spokes. The devices at the ends of the spokes communicate directly to the hub, not to another spoke.
Yes, if you are using the "WDS" feature because this type of setup allows a "main", "relay", and "remote" device to be configured. But, there is a big penalty with this type of system:
o The network will operate at "g" wireless speeds only
o The bandwidth on the network will drop 50% for each "relay" or "remote" device. So, with two devices, the first cuts half of the bandwidth. The second devices cuts half again. So, you are down to only 25% of the original bandwidth.

Airport Express Intermittent loss of signal from iTunes

My setup has been in place for some time and consists of a Windows machine w/iTunes and an Airport Express connected to my main stereo. Throughout mutliple iterations of iTunes S/W version and Aiport Express Firmware versions, it seems that there are certain versions that were very stable and others that were not. The current iTunes version seems to have this problem regularly and the problem is this - As I'm listening to music streaming from iTunes wirelessly to the Airport Express and to my stereo, it seems to lose connectivyt momentarily and then regain it. I have two Airport Expresses and they both react the same. This is very frustrating. Has anyone else encountered this and is there a solution?
Thanks,
Howard

Solved it!
I tried everything - re-installing Airport Firmware, Airfoil, Robustness Interference, passwords for the remote speakers....
It kept nagging at me that the drops were often regular at every 60 seconds and Windows Zero Configuration reportedly checks for a stronger signals every 60 seconds.
So today I tried installing the Manufacturer's Wireless Utility and disabling Microsoft's Windows Zero Configuration. This worked perfectly - no more dropouts.
As before iTunes7 never had the problem - it started with iTunes8 - I assume iTunes8 is less able to buffer network dropouts.
I have spent a lot of time on this - but I am very happy to have working music again.....

Airport Express not recognised by airport utility

I have the new version airport express. Airport utility says it does not exist ! Despite this iphone says it exists.
I have connected airport express with ethernet cable to router and green light on - great ! But still airport utility will not recognise airport express !
I remove ethernet cable and we're back to flashing amber light.
Unplug the thing no solution back to flashing amber light.
It appears I cannot use the wireless function of airport express ??
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Airport Extreme Cannot see Live Internet Connection from Cable Modem

Hi,
When I run a cable directly from my cable modem to my MacBook everything works fine. In fact, that is how I am connected to the Internet right now.
However, when I run the same cable into my Airport Extreme (AE) and then connect my MacBook to the AE (wired or wireless), the AE reports a problem connecting to the Internet. This is a new situation as everything has been working fine for months. I have changed nothing in this set-up for it to stop working.
I can only assume the at the AE is broken: the Internet connection is live, it was working fine for months and then stopped working. Is there anything I should try before I throw the AE in the garbage?
Thanks in advance.

Welcome to the discussions!
It appears as if you may not be aware that cable modems must be completely reset whenever the device that they are connected to changes. The reason for this is that the cable modem "remembers" the device that it has been connected to. In your case, it's "remembering" your computer and looking for it when you plug it in to the AirPort Extreme.
You need to make your modem "forget" your computer. Here's how:
o Push the reset button on the modem if there is one on your modem
o Power the modem down immediately after you push the reset button
o Pull the battery in the modem if it's easily accessible
o Leave the modem powered down at least 20-30 minutes (Some ISPs take longer)
Power down the rest of your network as well.
After the power down period, start the modem first and let it run 3-4 minutes by itself
Then start the Airport Extreme (you may need to "hard reset" the device again to start over on the configuration) and let it run a few moments
Then start your computers one at a time
Please post back on your progress. Remember, if you need to connect your computer directly to the modem again, you must reset the modem again because it will "remember" the AirPort Extreme if you have reset it correctly.

How to share internet connection from cable modem through built-in airport on imac?

I have a cable modem with ethernet going into imac. How can I share the internet connection using the iMacs built in airport with other computers that have airport cards?
I would love to put an ethernet router between the imac and the modem and share the internet connection using the iMacs built in airport with other computers that have airport cards as well.
Thanks!

The setup I had working is what I have connected to the internet now. A cable modem with one ethernet jack that plugs into the iMac. The airport from the iMac broadcast to my G5 with an airport card in it and received the internet connection. The PC received it the same way from the iMac but to a Netgear wireless adapter.
I messed things up recently adding a wired 4 port ethernet router between the iMac and the modem, so that the modem ethernet plugged into the router, and from the router, plugged into the iMac which then could receive the internet but no more airport connections to my other machines. Haven't been able to get it working since.

Apple airport express not recognised

I have a new iMac running on Yosemite and an old(ish) first gen apple airport express which allows me to stream itunes to my nice big speaker and that works great.
Also have an Apple TV, an iphone and an iPad and they all talk to each other fine.
Have bought another, second hand, first gen (model number A1088) apple airport express as I want to get another nice speaker for another room so I can have music streaming throughout the house.
However, when I plug this second apple airport express in all I get is a flashing amber light and it's not recognised on the airport utility on the mac or on my iphone.
When I disconnect my original apple airport express and leave the 2nd one still connected I "think" my Mac detects it but it says the Airport Utility does not work with this device.
Can anyone please help?
I have power cycled everything (inc modem/router) and no change.
Thanks

Believe it or not I have got it all working.
I ethernet connected the troublesome AE to my router, downloaded AU 5.6 and configured it to join my existing home wifi network.
Yes my iMac's and iPhone's AU won't allow me to change any settings but they both now see it.
If I want to make any changes I just use the AU 5.6 that I now have on my iMac. And any changes I want to make on the AE which I have been successfully using I just use the Yosemite AU.
All good. Now off to go shopping for a nice powered speaker.

Airport Express Not Recognised By iMac.

All of a sudden my JBL speakers which I play music through via Airport Express and Airfoil went dead! I can hear music through my iMac's built-in speakers but the option for multiple speakers has disappeared.
Airport is showing as "on" but when I open Airport Utility and scan I get a message that "Airport Utility is unable to find any Apple wireless devices".
The light on top of my AirportExpress is flashing amber.

Julian, welcome to the discussions!
Open AirPort Utility, Manual Setup and click on the amber dot on the Summary page for an explanation or error message.
If you are unable to connect wirelessly, temporarily connect an ethernet cable from your computer to the Express.
What message do you see?

Brand new Airport Express not working

Any help would be greatly appreciated!!! I just bought my first Apple (mac book) and got the airport express. Hooked it up, set up my network, etc., and everything was working fine for the first 24 hours. Now, the Airport Express is not working. It is flashing the amber light which seems to indicate no internet connection....when I plug the ethernet wire directly to my laptop from the modem, the internet works. AND, the airport express seems to be working with the laptop (because I see my wireless network name in the menu of networks). Problem is, I can't get on the internet wirelessly anymore....so it seems the airport express is not getting the signal from the modem...but again, the modem is working fine when connected to the computer directly. I tried to reset the airport express and then go through the set up again, to no avail...still that flashing amber light. UGH.
Thanks!

You're very welcome! The key is that DSL/Cable modems tend to "remember" the devices connected to them. The rationale of doing the power recycle is to give the modem an opportunity to "recognize" the newly connected device. Most of the time this re-recognition phase takes just a few minutes, but it's not unusual for it to take hours, and thus, why I recommend overnight to rule out any other issues.

Airport express not working (flashing amber light)

I just bought an airport express and have spent days trying to set it up with my Cable modem. I use Time Warners roadrunner as my service provider and know that the cable modem is not the problem because the internet works fine when I hook my mac laptop directly up to the modem via ethernet cable. Originally when I first plugged in the airport express base station I only received the flashing amber light. I have tried unplugging the modem and plugging it back in multiple times, but I continuously get the flashing amber light on the airport base station. My modem however recognizes the airport and is flashing the light that signals that it is linked to a computer.
My computer recognizes the airport, I get a strong signal and the airport utility says that everything is ok but the light on the base station flashes amber and the Internet wont work. Originally I had it set to Connect Using: Ethernet and Configure TCP/IP: DHCP and the light flashed amber so I started messing around with the settings. I changed it to Configure TCP/IP: PPPoE but was not sure what my login and password would be so I used my account information for roadrunner and to my surprise the light stopped flashing amber and turned green. I thought my problem was miraculously solved but the Internet still wouldn’t work, it kept trying to connect to the PPOE server with no luck. I had never expected the wireless to work under the PPOE setting so I was very surprised that the light turned green rather than amber. This is very confusing to me so I put the configure setting back to Ethernet rather than PPPoE and the light started flashing amber again. I have put the airport back to its default settings many times and tried starting over, but I still get the amber light.
I have run out of things to try and do not know a whole lot about wireless Internet so any help would be useful. I know of other people that have set up their airport express with very little hassle and knowledge of computers, so I thought this was going to be an easy process, apparently I was very wrong.

Roadrunner's cable internet service uses DHCP and not PPPoE - so the first thing you need to do is change that configuration back to DHCP on your Airport Express.
Then unplug both the cable modem and Airport Express from power for a while - the longer the better. Try five minutes, and if that doesn't work then try all day or overnight. After you get tired waiting, plug the modem back into power and wait a minute. Then plug the Airport Express into power - and hopefully by now Roadrunner's connection will have been reset and the Airport Express will be able to establish a connection, get an IP address, and show you the solid green status light.

Does airport express have to be connected to wireless modem by cable

I'm trying to set up my wireless network with my wireless modem in my hall and AirPort Extreme in lounge. I thought that the airport would use the wireless signal from the modem and operate as if it was connected by Ethernet cable. Wrong?

You need a minimum of two Apple routers if you want to "extend" a wireless nework using wireless only.
The AirPort cannot "extend" a wireless network from a 3rd party router using wireless only.
If you have a 3rd party router and an AirPort Exteme, the AirPort will need to be connected directly to your main router using a wired Ethernet cable connection.

Airport Express not connecting to the internet via cable modem

Hi. I need help. I just bought an airport express to get wireless internet and airtunes. I connected everything and ran the airport utility. Everything is good, so it says. I can play music through my stereo using airtunes, but when I try to get on the internet I get nothing. My macbook recognizes the network, but I can't load any pages. I've tried unhooking the ethernet from the express and unplugging the power from my modem, then plugging my modem back after about 30 seconds, then reconnecting the ethernet to the airport after another 30 seconds but still, nothing.
Does anyone know what I'm doing incorrectly? When I connect my macbook directly to the modem via ethernet I'm on the internet just fine. Thanks!!!!

Do you have the Express setup to distribute IP addresses?
If you do, you might turn it off in the Airport Utility.
Also check you IP address on your MacBook.
Make sure it is not self-assigned or something different than what your provider (cable modem) usually assigns you...
Joseph Kriz

Airport Express gives out strong signal and IP address, but no Internet

I'm trying to solve an Airport problem for a friend who has an Airport Extreme (802.11g) and an Airport Express. The base station is connected to a cable modem. The Airport Express is used in WDS mode to extend the wireless network. There are two computers involved: a MacBook Pro and a Dell with Windows XP. The Airport Express is needed to extend the signal into the room where the Dell is located.
It had been working fine but stopped working and went into "flashing orange light" mode. I tried hard reset but that didn't help; I had to reset it to factory defaults to get it to even respond to the Airport utility.
After the reset, and after reconfiguring the Airport Express, the Airport Express cannot provide Internet access wirelessly. Here are the specific symptoms:
(a) Computers in the vicinity of the base station (both my friend's MacBook Pro and my own MacBook) can get wireless internet access
(b) The Dell detects a strong signal from the Airport Express (which is only about two feet away from the Dell's USB WiFi adapter) and gets an IP address from it, but no Internet access
(c) My own MacBook, when next to the Dell PC, also detects a strong signal from the Airport Express, but also cannot connect to the Internet
(d) If I connect my MacBook to the Airport Express with an ethernet cable, I can access the Internet
I have tried both with and without wireless encryption and it makes no difference: no wireless Internet access from the Airport Express.
Is this a configuration issue or is it a hardware problem with the Airport Express?

You are going to have to give us more information. How were your iMac and iPhones getting internet access before the AirPort Express? How was your equipment wired up before, and how is it wired up now?

My new Airport express mysteriously dropped all signals, I reset it and only my iMac is now connected to my network. My iPad, iPhone 4S and Roku box will not connect - any solutions to this?

My new Airport express mysteriously dropped all signals (due to lack of DNS settings ?!?!), I reset it and only my iMac is able to be connected to my network. My iPad 2, iPhone 4S and Roku box will no longer connect. Any solutions to this? Everything was using my netwoek before.

Did you power down your modem prior to resetting the Express?
If not, do it now. Leave it connected to your Express while you power it down. Let it rest a moment or two, then power it back up. Once it restarts, determine if all your other devices are able to connect.

AirPort express not recognising internet signal from cable modem

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