AirPort Express not recognized by AirPort Utility, but connected to WiFi network

Hi all,
This problem with AirPort Express is driving me nuts. I purchased AX to use it mainly for AirPlay, but I never managed to get it fully working.
It seems to be working fine for some time after initial boot, but then the AirPlay play option disappears from iTunes, and AirPort Utility (5.6.1) no longer finds any AirPort device.
I'm using a Planet WNRT-625G router as a base station (connected to my modem box), and I'm joining this WiFi network as a client (I understand extending the network does not work if it's not an AirPort Extreme station?). The WiFi is protected by a WPA2 pre-shared key, and I have tried using different channels. I have assigned a fixed IP to my AX... all to no avail.
In the status details of my router, I can see that the AX is connected, and I am able to ping my AX... but all Apple software cannot find its own device. Any clue what may be going wrong? How does the AirPort Utility find AirPort devices?
Thanks to all in advance for your help and ideas! Appreciate it.
jfk-007

by design the AX will create a separate network when it starts up for the first time.
click on the airport icon in your menu bar. you should see something like Apple network XXXXXXXX. in order to set up the express, you will have to temporarily join its network !
you will get a message asking "do you really want to switch networks ?" and you do want to do that.  now you should see the AX in AU. click on the icon of the AX once to highlight it, then click continue.
follow onscreen instructions to either have the AX create a new or join an existing network.

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