Airport Express not recognized by Utility after changing security setting.

We use an Extreme with an Express to extend the network and run speakers. While trying to eradicate Airtunes dropouts I changed the security setting on the Express using the Airport Utility. After the update, the Express is no longer being recognized. Help!!! I've unplugged it and used the reset button to no avail. I'm a techno-dummy, so please be gentle. I really do appreciate any insight.

Hi,
It seems you have set a too strong security on the Extreme that is not supported on the Express.
I don't know what model of Express you have so try to use a less strong security on the Extreme.
(you can find the security specs of your express on Apple's website : http://support.apple.com/specs/#airport )
As you have reset the Express... you will first have to set it up again...
P.S. : Do the connection drop problems occur on the Express and / or on the extreme ?
As security settings "should" not be the cause for WiFi connection drop, something else is.
Can you give more info on what you already tried ? Ex : Multicast Rate, Transmit Power, Use wide channels, Closed network, Use interference robustness
Kind regards,

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