Airport Express not seen in iTunes but is connected to wifi network

This is the second Airport Express that's failed on me... and in exactly the same way. It works great for about 8+ months; suddenly, it stops working but still has a green light and is pingable from any other device on the wireless network. Neither iTunes nor any of the admin utilities can see it. I've tried a soft, hard and factory reset. No success; however, after the factory reset, I'm able to see and configure it with the admin utility. I was even able to update the software on it (6.3). After configuration and subsequent restart, it successfully authenticates/connects to the wireless network and that's when my mac is no longer able to see/manage it.
I only use the Airport Express to stream music from iTunes to my stereo located about 10ft away. Confirmed that iTunes is set to look for remote speakers on startup. The last time this happened, I simply bought a new one that worked without issue... until now.
The issue may have started after a software update on my mac though I can't confirm this - I don't usually check iTunes connectivity to the Airport Express post update. Any ideas on what to I can try next?
Message was edited by: mandrela

Unplug your Iphone out of your computer and replug it back in. It took me several times before I could do this

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Airport Express not seen by G5, but PB G4 sees it

Hi there,
I got a Zyxel wireless modem but had problems to secure it even after long debates with their helpdesk, so i bought an Airport Express and connected it wired to my Zyxel and created a new wireless network, only this time protected.
The weird thing is, with my G5 i can connect wireless to the Zyxel network but not to the Airport Express (the G5 doesn't see it at all, altough it sees different network in my aera), but with my Powerbook G4 it's no problem to get on both networks, also with my friends Macbookpro it's no problem to get on both networks. Anyone got an idea because i want to get rid of the Zyxel network so my connection will be secured.
thanks, Arie

One idea that comes to mind is... what channel is the AirPort Express (AX) operating on? If it is using channels 12 or 13, try changing to a channel 1-11.

Airport Express not seen in Airport Utility! PleaseHelp!

Airport Express not seen in Airport Utility! PleaseHelp!
Changing Utility version did not help.
I have successfully used my Airport Express 802.11n A1264 (1st gen.) to stream my iTunes music wireless to my living room stereo. Lately my Airport Express looses connection after every restart and does not show in the Airport Utility.
I run 10.6.8 on a Quad core Mac Pro. up to date on al software updates per 10.6.8 I use a 3rd gen. Airport Extreme 802.11n.
W.W.

I actually did this by myself not into the computer but a secondary Ethernet port on myTripple play Fios modem.
The Express showed up right away. I did the reset and set it up in the utilities to join my existing wireless network. I don't remember all steps but at some point it asked me to put in internet info, I did not, and then it asked me if I wanted the amber flashing stoped so I could use it to stream music. I clicked yes and the set-up finished with a green light. After I disconected the Ethernet cable, plugged in the Express in my living room stereo wireless, it has been working normal since. I restarted a few times, green came right back.
James since you had the right idea I gave you the 10 points. Thank you for being helpful.
Walter

HT201412 My iPhone 3 is not seen on iTunes when I connect it. It is also showing low battery but is not even charging and continously showing the Apple logo... What should I do? Thanks in advance, Jahnavi...

My iPhone 3 is not seen on iTunes when I connect it. It is also showing low battery but is not even charging and continously showing the Apple logo... What should I do? Thanks in advance, Jahnavi...

Jahnavi,
two things to be looked upon in this case. First thing is about the battery. Once the battery has enough charge in it we can try a force restore on the phone to re-install the iOS.
> Try a hard reset of the phone (Press and hold the HOME button and the Sleep/Wake button until the phone restarts and comes up with Apple logo). After trying this step, try charging the phone and see if the battery holds the charge.
> Once battery has enough charge in it then we can force it to DFO mode and perform restore. For restore refer to this link.

Airport Express not working with iTunes

After experiencing cutting out and poor sound quality, I reset my Airport Express to factory settings. It is part of of my network with an Airport Extreme. Everything appears to be correctly configured and I get a message indicating it was successful, but then I get an error message after the restarting of the Airport Express and I can no longer see airport Express listed in the Airport Utility window. Playing iTunes through my stereo speakers does not work. In order to attempt the configuration again, I have to reset the Airport Express to see it in the window again. I get the same result each time. Can you suggest anything in the configuration of my Airport Express which would be causing the problem I have an iMac running OS 10.4 Thanks for your help.

I had a similar problem. My solution was NOT to use the Airport Utility application. Make sure you reset your airport express then do the following:
1/ Open Preferences
2/ Choose Network
3/ Highlight Airport and insure it is clicked "ON".
4/ See if it shows up under "Network Name"....if it does click "Apply".
Let me know if u get it working...

Is it normal for airport express not to show up in utility when extending a network?

Hi, with the help of this community, I think I successfully extended my wifi network by using airport expresses, connected to my time capsule, via my houses electrical system (via powerline adaptors), which ultimately connect via an RJ45 cable to the airport express. I tried to do it all with the same netwrok, so I do not need to switch to different networks when I move about the house.
I think it works because my signal strenght is much stronger than before I added the powerline adaptors. So, why am I back here?, two things. First is I want to make sure I did this all correctly, as I am adding a few more of these powerline adapters as they have really changed my wireless experiences.
What should the internet setting be on the time capsule and airport expresses. I have it set the "connection" to off (bridge mode) on the TC and the express units. But the express units blink yellow and says there is a NAT/DHCP error. something about the time capsule rejecting the sharing? so I chnage the TC to share a public address and the express to off (bridge mode), and I think this works.
But when I do this, none of the express units show up in the utility anymore. Should I just take it as a blessing that it seems to be working, and not mess with it?
What should all the setting be? I am sure that I should be able to see all the units in the utility.
Thanks if this makes any sense to you.

But when I do this, none of the express units show up in the utility anymore. Should I just take it as a blessing that it seems to be working, and not mess with it?
Did you power cycle the entire network to get things in proper sequence?
If not, power off everything....all devices....order is not important
Wait a few minutes
Power up the modem first and let it run a moment or two
Power up the Time Capsule the same way
Power up the powerline devices
Power up each Express one at a time
Power up other devices one at at time
What should the internet setting be on the time capsule and airport expresses.
The setting on the Time Capsule will depend on the type of modem that you have connected. It sounds like the "Share a public IP address" would be correct for the Time Capsule. Everything else must be in "Bridge Mode"
Each of the AirPort Express devices must be configured to "Create a wireless network" using the same wireless network name, security setting and password as the Time Capsule network. Set the Channels as "Automatic" and double check as the last configuration step to make sure that they are set for Bridge Mode.
Then restart the entire network as outlined above and you are in business.
The Express devices should definitely show up in AirPort Utility when you have everything set up.

AirPort Express not seen by wifi devices, but router wired devices OK

Hi,
I purchased an AirPort Express yesterday, upgraded the firmware to 7.6.1, connected to my Netgear DG834G router as a wireless client ("Join an existing network"), plugged into stereo and iTunes on my MacPro had no problems using AirPlay.
Today I tried using the AirPort Utility on my iPad and my wife's MacBook (as well as iTunes), but neither of them can see the AX via WiFi. But my MacPro is wired into the router and can see it OK. Likewise if I connect the MacBook to the router it can see the AX fine.
On a more technical note the wired devices can ping the AX, but WiFi devices can't. I find that pretty strange as they're all on the same subnet.
I've tried several resets and reconfigs (even from the MacBook), but once the AX is set to talk to the router then the WiFi devices can't see it. And throughout all this the (wired) MacPro can use AirPlay with no problems.
Has anyone got any ideas on what's going on, I'm a bit stumped! Thanks in advance.
Cheers,
Jay

Problem solved. For some stupid reason I had switched on a setting on the Netgear called "Wireless Isolation", and you can probably guess what that does...
So it's all working now!

Airport Express not seen by Setup Asst or Admin Utility as Air Tunes remote

I have Earthlink DSL running into an Airport Extreme Base Station and then into my iMac. I bought an Airport Express to play iTunes music over powered speakers in a different room. I plugged the speakers in and then plugged in the Express. The Amber light blinks and neither the Airport Setup Asst or the Admin Utility see it.
I have reset the Express about five times. I was worried about range, so I plugged it in an outlet five feet from the Airport Extreme Base Station. Still flashing amber and the iMac's Airport utilities could not see it.
Do I have a bad Aiport Express or are some of my Base Station settings wrong?
Andy

Thanks so much for the tips, but unfortunately they leave me with more questions. Can you help?
if you are using wireless to connect to the
Express, you need to make sure that you have the
proper network name selected. It will not be the
name of your existing network because you haven't
set it up for that yet.
Where? The computer just does not see the Express wirelessly.
The easiest way to set up the Airport Express units
is to use an ethernet cable to plug a computer into
them directly.
And then what do I do to get it set up to be seen when it is wireless?
If you are, for example, trying to set the Airport
Express up in a WDS and you were to get the password
for encryption wrong, forget to set it to the same
channel, forget to give it the same name, or any
other little minor mistakes, it might no longer be
available as a wireless connection unless you reset
it.
In the config of the Airport Extreme Base Station, in the WDS tab, again, the Express is not seen. I can't make any mistakes because I can't do anything. It has NEVER been seen as a wireless connection.
I'm getting frustrated. Anyone want to buy a three week old Airport Extreme that has never been used but has a lot of pen marks on it from being reset about 20 times?
Andy

Airport Express not recognized in iTunes- reset not working.

I have spent 2 days trying everything I've read here in these forums to RESET my Express.
I've done a soft & a hard reset each several times.
I've tried unplugging the Express overnight.
I've upoaded new firmware.
I've discarded the new file created each time in the Airport configuration folder.
The reset seems to work....but then my Express is not connecting to iTunes. That is the new config shows up in the pop up menu in iTunes but does not complete the connection. I only use the box for remote connection of my music system. I've tried to set the Express up with each of the 2 choices in the AirPort Setup Assistant, ie. extending the range or a new network. Also, the light which is normally not flashing is indeed flashing. I've had Express functioning fine for over a year, this issue has happened only once before. Last time I was able to reconfigure successfully. Any ideas would be greatly appreciated.
My set up is as follows:
G4 destop with Airport base station, iBook wireless which I'm using to config. the Express box.

To set up the AirPort Express Base Station (AX) as a "Wireless Client," using the AirPort Admin Utility, connect your computer directly (using an Ethernet cable) to the Ethernet port of the AX, and then, try these settings:
AirPort tab
- Base Station Name: <whatever you wish or use the default>
- Wireless Mode: Join an Existing Wireless Network (Wireless Client)
- Wireless Network: <type in your wireless network name or select it from the pop-up menu>
- Wireless Security: Not enabled
OR, if you are using security on your wireless network:
Security Options
Change Wireless Security
- Wireless Security: <Select the appropriate level of security for your wireless network: 40-bit WEP|128-bit WEP | WPA Personal | WPA Enterprise>
- Password: <enter your wireless network security password or key>
Music tab (optional)
- Enable AirTunes on this base station (checked)
- iTunes Speaker Name: <enter name of speaker for iTunes remote speaker list>

Airport Express not seen / discovered by Windows XP machine

I have an Airport Express connected to my wireless home network, mainly for AirTunes streaming. It was previously working fine on this network, but I had to change my wireless router and now can't get the Airport Express to be seen or discovered on the network by my Windows XP PC. This is a problem, since the XP box has all of the music I want to stream.
I also have a MacBook, and this can connect to the Airport Express with no problems.
As far as I know, I set up the new router with the same configuration as my previous one, but may have missed something that is well known to experts here. All other aspects of the wireless network are working fine, including other devices that connect to it, such as laptop, TIVO, etc.
I have tried turning off firewall and virus software while trying to connect to the Airport Express. I also reinstalled the Airport Utility. None of those moves have made this work so far.
Anyone have other suggestions on how to get the XP PC to "see" the Airport Express?
Thanks!

More detail on this.
I am able to temporarily connect to the AE if I use "configure other" and enter the IP address and password. I can change settings, etc., but ultimately when I try to either "Update" or "Revert" it loses the connection and gives me an error [usually -6753].
Have not been able to connect by direct ethernet cable connection, with firewall/virus scan off, resetting AE. Strangely, plugging in a USB wireless adapter to my desktop allowed it to connect to the airport - but I can't run my network with that installed on the desktop.
Anyone have suggestions what else can be done here?
Thanks

Airport Express not Appearing in iTunes/Airport Admin Utility

After upgrading to iTunes 7, Airtunes did not work, so I followed the tips on the forum discussions, on MacOSXHints.com (resetting the IPv6 preference) and so on.
However, now iTunes will not recognise the base station at all. I think this is connected to the fact that the base station will also not appear on the Airport Admin Utility list. BUT... I am able to access the Airport Express by entering its IP address and password via the "Other" button. This has allowed me to check the AEx configuration settings, reset the hardware, re-upload the firmware, and even re-configure the AEx from scratch.
I am able to use the Internet through the AEx, and the network appears in my airport menu bar list, so I can select it and other wireless networks in range... It seems that iTunes and Airport Admin Utility just cannot see it. I have tried every combination of 'soft reset', 'hard reset' of the Aex, trashing of various airport admin utility and itunes preferences, and restarting software and the whole computer but this problem still persists.
Any ideas?? iTunes 7 is great, but I want my Airtunes back!!
Thanks in advance - Danny
iMac G5 20-inch Mac OS X (10.4.7)

you may be suffering from wireless interference.
download iStumbler and note the channels other networks in the vicinity are broadcasting on, then change the channel your network is using as far away as possible from those.

Airport Express not seen by Airport Utility

I have a time capsule that runs my secure wireless network and two airport express stations for airtunes. The Express units have stopped working and are not seen by the airport utility. They have worked in their previous locations for months so they are in range. I already tried resetting them. I have not changed anything with my network and the time capsule is working.
Thanks for any help figuring this one out.
Message was edited by: Valentine166

Well it turns out that when I rebooted the TC everything worked again.

Two airport express not seen by iPhone

I have two airport express units in my house. They partecipate in my home wifi network. From my iMac (10.7.4) I see them without problems both from the airport utility (6.1) which shows them having version 7.6.1 firmware. From the iMac they also appear as speakers in iTunes.
Problem is that from my iPhone 4S running IOS 5.1.1 neither the airport utility, nor Music, show those aiirport express units (the iPhone for all others uses is correctly connected to the home network).
Same happens from my wife's iPhone 4 running 5.1.1
What can I try ?
PS With previous software levels things used to work flawlessly. Now even the playback from the iMac's iTunes from times to times drops the connection. This is fixed by closing iTunes and restrting it.

Problem solved. It was my wireless router setup which had an option to prevent wireless devices connecting to exchange data between themselves. Deselecting this option made the iphone see the airports after I inactivated IPv6 networking.

Airport Express not seen by MacBookPro

I have a NEW AE, plugged in, and cannot see the unit on the wireless network.
Rescan shows Nothing......
Neither of the S/W Tools for admin see the AE either.
=================================
System spec: Pro 2.16 Ghz Intel core Duo
OS: 10.4.8
Airport Express: Firmware 6.3
=================================
I went to another powerbook, and see the unit immediately.
Config from my Powerbook, reset, all works fine.
Still Cannot see the Airport Express from the MacBook Pro.
So I unpack a second AE, and Exactly the same issue.
Cannot see it from the MacBook Pro.
I can see 3 other networks from the Macbook Pro, and it works like a dream on those networks, Just NOT Either of the NEW Airport Express cards.
Please Help, we moved office and I need this to work before the rest of the users move.
Any hints, tips, ??? as this is really starting to get me rilled....
Mac Book Pro Mac OS X (10.4.8)

Well it turns out that when I rebooted the TC everything worked again.

Airport express not seen by my XP computer

I have two Airport Express that in the past have worked great!
Recently we moved and in reestablishing the home network, with the same router and computers, now the network does not recognize either AE.
I have tried locating it both wireless and hard-wired to the router. The Airport Admin Utility...used previously to configure the AEs...doesn't see them in either scenario. I have tried a hard reset and turning off all known firewalls....and that doesn't seem to work either.
Everything else about the network seems to be working (Desktop, and two laptops, print server, routers, etc.)
Any ideas?

One of the problems with WEP is that the actual standard relies on a 10 character HEX key for 40bit WEP and a 26 character HEX key for 128bit WEP.
In order to make things easier for people, vendors use certain algorithms to convert simple alphanumeric passwords (or passphrases) into HEX keys, thus enabling people to use simple memorable WEP password rather than lengthy HEX keys.
The problem is that different vendors use different algorithms to generate the HEX key and therefore a ASCII password on an AEBS will be hashed differently on a Netgear client and vice versa.
One thing is a 13 character 128 bit WEP password will be hashed by all vendors in the same way (if you use 40bit WEP then a 5 character password is required).
Though sometimes not even that works and the HEX key must be used regardless.
AirPort: Joining an encrypted wireless network
http://docs.info.apple.com/article.html?artnum=106424
Choosing a password for networks that use Wired Equivalent Privacy (WEP)
http://docs.info.apple.com/article.html?artnum=108058
iFelix

Airport Express not seen in iTunes but is connected to wifi network

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