Airport Express not visible to Windows XP laptops - works with MacBook Air

Frustration. I've been searching these Discussion boards and none of the proposed solutions seem to work for my problem.
I am trying to set up a brand new Airport Express to stream iTunes wirelessly to my home entertainment system. The majority of my music resides on a Dell laptop running Windows XP Pro(SP3). I have a home WPA2-PSK WiFi network using the modem provided my local internet provider (Qwest). I've been trying to set up the AEX as a client on my existing network. I have turned off my laptop's firewall and virus protection.
I used the Airport Utility to configure the AEX (setting the AEX name to something without spaces, setting a password, choosing join an existing network, selecting the correct network type (WPA/WPA2 Personal), entering my network's password, and enabling AirTunes). This seems to go well. After the restart, the orange light turns to a solid green light, but I get the familiar "Airport Utility was unable to find your Airport wireless device after restarting." I can get the Utility to retrieve the above group of configuration settings by entering the IP address and password via the Configure Other on the File pulldown. Despite the correct settings seemingly being saved to the AEX and the green light, the AEX is not available to my iTunes.
At this point, I'm about 8hrs into this setup process. I have been through all of the recommended permutations of AEX hard reset (paperclip in the AEX reset button while plugging it back in and waiting for the rapidly flashing orange light), laptop reboot, linking my laptop to AEX via ethernet cable for setup, hook AEX to wireless modem via ethernet cable for setup, hook AEX and wireless modem to laptop via ethernet cable for setup, etc. Each time, the AEX settles out to green, but it is not seen by Airport Utility on the Windows XP laptop. I've now tried with a second Dell Windows XP laptop (also shut off the firewall and virus protection) with precisely the same results.
Today I brought home my office MacBook Air. I reset the AEX and re-installed it as a client on my network and it was immediately recognized by the MacBook Air, and went on to stream iTunes wirelessly to my entertainment system (proof of concept). When I switch back to the Windows XP laptops, the AEX still cannot be found by the non-Mac laptops. They can find the AEX temporarily when I enter the IP address to the configure other, but cannot find the AEX after the reboot. The AEX is only available to the XP machines when the AEX is hardwired to either of the laptops via an ethernet cable.
I still just want to be able to stream iTunes wirelessly from my primary Windows XP Dell laptop to my entertainment system. Please help. Thank you.

WPA2-PSK (AES) = Apple WPA2 Personal
WPA-PSK (TKIP) = Apple WPA/WPA2 Personal
See if you can change the setting on your wireless router to read WPA-PSK (TKIP).

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The Express / Extreme contains logs that can be examined for anything unusual. Unfortunately Apple does not provide details on deciphering them, but I could at least compare yours to what I think is normal. Several logging levels are supported.
If it is as old as you say, you might be able to experiment with earlier firmware versions. For example, I had an older Extreme that was very stable running Firmware 5.5.3 (I think) and upgrading it to a later version caused similar problems. A subsequent firmware version was required for a specific and unusual network client to function, but it resulted in the need to reboot the Extreme anywhere from once a week to twice a day. The only solution was to upgrade to a later model Extreme. That may be related to the phenomenon you are experiencing.
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hmmmmm.
i'm not trying to get rid of you here, but it might be worth also checking-in/reposting over at the Airport for Windows forum. when Airtunes things get sticky, i generally defer to iFelix or RJ in WI, and they spend a lot more time over there than they do here.
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Jonhnie on the spot wrote:
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Thanks so much for the tips, but unfortunately they leave me with more questions. Can you help?
if you are using wireless to connect to the
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name of your existing network because you haven't
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The easiest way to set up the Airport Express units
is to use an ethernet cable to plug a computer into
them directly.
And then what do I do to get it set up to be seen when it is wireless?
If you are, for example, trying to set the Airport
Express up in a WDS and you were to get the password
for encryption wrong, forget to set it to the same
channel, forget to give it the same name, or any
other little minor mistakes, it might no longer be
available as a wireless connection unless you reset
it.
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I'm getting frustrated. Anyone want to buy a three week old Airport Extreme that has never been used but has a lot of pen marks on it from being reset about 20 times?
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