Airport Express problem with Truphone

I use my AE at home to both extend my wireless network out to my deck and to use airtunes. It works perfectly, although the yellow light is always flashing - go figure. I also take it with me when I travel and the hotel has ethernet cord only. Again, perfect - I therefore always have my wireless network on the road. I then use this wireless network to make phone calls through Truphone and LOVE how well it has worked from many countries. Recently, however, I had a problem calling from the Cayman Islands to the USA - the parties I called heard my voice, but it was on-off-on-off-on-off with a rapid frequency - and they had great difficulty understanding me. When I called Truphone they suggested I perform their echo test and sure enough, I could hear exactly what my called parties were hearing. That confirmed that the problem was at my end. The condo in which I stayed had a DSL connection. Truphone's reply was: "...with your particular Wi-Fi set-up I suspect that the most likely cause of the problem is that a SIP ALG that is ‘badly mangling’ the SIP reply from us (In English; this is a function on some routers which needs to be disabled). Or if you have multiple routers on your network (as I guess you might have), you may be able to solve the problem by disabling DHCP/NAT on one of your devices." Does anyone have a possible suggestion for me to correct this problem? Thanks.

Or if you have multiple routers on your network (as I guess you might have), you may be able to solve the problem by disabling DHCP/NAT on one of your devices." Does anyone have a possible suggestion for me to correct this problem?
To disable both NAT & DHCP on the AirPort Express Base Station (AX), use the AirPort Utility to reconfigure it as a bridge. (ref: AirPort Utility > Manual Setup > Internet > Internet Connection > Connection Sharing = Off (Bridge Mode))

Similar Messages

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    Hello macfar14. Welcome to the Apple Discussions!
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  • Airport Express Problems with restarting

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    cr3at1ve wrote:
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  • Airport Express Problem with Wired/Wireless networks simultaneously

    Hello,
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       Description . . . . . . . . . . . : DW1501 Wireless-N WLAN Half-Mini Card
       Physical Address. . . . . . . . . : 68-A3-C4-0C-CE-5B
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       IPv4 Address. . . . . . . . . . . : 10.0.1.2(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Thursday, December 06, 2012 2:32:22 PM
       Lease Expires . . . . . . . . . . : Friday, December 07, 2012 2:41:43 PM
       Default Gateway . . . . . . . . . : 10.0.1.1
       DHCP Server . . . . . . . . . . . : 10.0.1.1
       DNS Servers . . . . . . . . . . . : 10.0.1.1
       NetBIOS over Tcpip. . . . . . . . : Enabled
    Ethernet adapter Local Area Connection:
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       Description . . . . . . . . . . . : Intel(R) 82577LM Gigabit Network Connecti
    on
       Physical Address. . . . . . . . . : 5C-26-0A-40-37-A9
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       IPv4 Address. . . . . . . . . . . : 3.197.129.227(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.254.0
       Lease Obtained. . . . . . . . . . : Thursday, December 06, 2012 2:42:43 PM
       Lease Expires . . . . . . . . . . : Thursday, December 13, 2012 2:42:42 PM
       Default Gateway . . . . . . . . . : 3.197.128.1
       DHCP Server . . . . . . . . . . . : 3.156.134.20
       DNS Servers . . . . . . . . . . . : 3.156.130.30
    3.156.130.130
    3.23.190.40
                                           3.23.192.43
       Primary WINS Server . . . . . . . : 3.156.130.30
       Secondary WINS Server . . . . . . : 3.156.130.130
       NetBIOS over Tcpip. . . . . . . . : Enabled

    Here goes - read this through completely and see if it makes sense:
    1.  Reset the Express to factory settings by unplugging it and plugging it back in while holding in the reset button - release the button when the light starts blinking - then wait for the light to blink slowly indicating factory default.
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    4. You can now disconnect the ethernet cable and disable the ethernet on the laptop and enable the wireless so you can stream iTunes to the Express - the laptop must stay wireless to do this - you can not accesss both at the same time - you can also use an iPhone or iPad or iPod to use Airplay and then you can use the laptop via ethernet for the internet.
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  • Is Airport Express compatible with ADSL2 modem?

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  • Airport Exreme - Airport Express droupout with multiple Airport Express sta

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    I have the same set up and had the same issue and a guy at apple support gave me a tip to try and it worked!. First remove all the expresses from the power outlets keeping your airport extreme running. I also recommend using a different channel say 11. and use ap grapher
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  • Another Airport Express problem thread.

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  • HT1515 Just installed Airport Express on Mac 10.6.8  Can't see base station.  Hard Reset the Airport.  Rebooted machine.  How can I tell if this is a Mac problem or Airport Express Problem?

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    Sam

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    Dave

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