Airport Express Stopped Connecting to Internet, but Computer Says It Is

Hi,
I usually can find answers on these forums, through FAQs and troubleshooting, but this one's got me stumped. I've got an Airport Express Base Station. It worked great and then one day - it stopped working. Literally, I was online until about 12:30am, went to bed, and then at 10:00am the next morning all was lost. In the airport status in the menu bar, both my laptop (running 10.4.11) and my husband's (running 10.5.x - not sure which)show the base station is connected and working. In Internet Connect, it says the base station is working. But I cannot connect through Firefox, Safari or iChat. I know its not the cable modem because right now I'm directly connected through the ethernet line (and obviously it works since I'm on this discussion board). I've rebooted, my machine, the Airport Express, the cable modem about 20 times, in all different sequences, with the same results. I tried troubleshooting through Network System Preferences and still, a no-go. The funny thing is, if I plug in the printer and the ethernet line to the Airport Express, I can't connect to the internet but can print just fine. I've also tried to reboot the base station to Factory Settings and it doesn't seem to be doing that (plug it in while putting a paperclip in the reset button). Is it broken? Did it fry inside? Anyone have any suggestions? Help!

Well, to anyone else that may have had this problem, I was able to reset the base station to its factory settings. Turns out I wasn't holding the reset button down long enough (duh). Went through Airport Setup Assistant and everything's working fine now. Phew!

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Airport express wont connect to internet

i cant get my airport express to connect to the internet

I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
If the above steps do not solve the problem, start over with step 1 above, but then perform the next steps between steps 1 & 2. above.
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Continue with step 2 in the first set of steps.
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

Can't get airport express to connect to internet after ISP changed my modem

Hi. My internet service provider installed fibre optic to my house, so they gave me a new modem. Have not been able to get airport express to connect to the internet ever since. Just get the flashing amber light. Other than paying $50 for phone support, I have no idea what to do. I just use the airport so I can play music from iTunes from my stereo using airplay. I use the airport utility on my laptop.

Does the new modem provide a Wi-Fi network? If it does, and your only goal with Express is for iTunes streaming, the Express would just need to be reconfigured to join the new modem's wireless network. Please check out the following Apple Support article for details.

Can't stream music from iPhone to airport express when connected to internet

I have an issue with my airport express. When the unit is used solely for streaming music from my IPhone to connected stereo speakers without an Ethernet cable attached it works fine. When I attach an Ethernet cable to the airport express and connect to the Internet on my iPhone, the airport express will no longer stream music from the iPhone. This is a recent problem, previously I was able to access the Internet on my iPhone from the airport express, whilst simultaneously streaming music from the iPhone back to the airport express.

Do you mean Lan cable? Can this be done wirelessly from itunes to airport express without the internet connections? I can't connect to an airport express that's not connected to the internet.

Airport express cant connect to internet through linksys wrt54g router

Hi, i need some help.
I have an airport express that i cant seem to get to connect to the internet.
I have a cable modem to linksys wrt54g wireless router. An xp computer connected by LAN to the router.
An Imac wirelessly.
An xp laptop wirelessly.
And a printer via the LAN
All work just fine.
But when i configured the aiport express to be a wds for the linksys to increase the range for my laptop or imac for that matter. It displays a green light, but has no connection, because it doesnt give the laptop or the imac a correct ip adress, that is what i seem to think the problem is.
Please can someone help, i'm desperate.
Thanks
Core duo 17" IMAC Mac OS X (10.4.7)

Did you follow instructions like this to add the AE to your Linksys network?
http://www.macosxhints.com/article.php?story=20060609053254368&query=linksys%2Bw rt54g
Also, make sure that "Distribute IP addresses" is NOT checked.

Airport express not connecting to internet

I am switching from Clear to Comcast hopefully for faster, more reliable service.
Connected the Comcast modem directly to my Mac Mini, activated...voila on the internet.
Plug in Airport Express so that the Mini and my MBpro can share internet and a printer.
AE powers up,gives the green light, but no internet service.
System preferences>network states that WiFi has a self-assigned IP address of 169.254.xx.xx
that will not connect to internet.
With each reset the number changes slightly but still no internet. I tried a manual number or 192.168.xx.xx
and WiFi connects but still no internet.
1-1/2 hours with Comcast provided no help other than to call Apple. Is this really that difficult?
With Clear it was a snap, but I am at the edge of the coverage zone and it sometimes fades.
Please guide me through the steps.
Thanks,
JM

I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
If the above steps do not solve the problem, start over with step 1 above, but then perform the next steps between steps 1 & 2. above.
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref:Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Continue with step 2 in the first set of steps.
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

Updating firmware in Airport Express disables connection to Internet

After updating my Airport Express to firmware 7.6.1 it will no longer connect to the internet via a 4-port router that is connected to a DSL modem. This arrangement was working immediately prior to the firmware upgrade. I have unplugged/plugged in the AE, turned off then on the modem/router/AE combo all to no avail.
The AE establishes a LAN, but Airport Utility indicates that the AE beleives that the Internet is disconnected, when in fact all the other devices attached to the router via ethernet cableing works as expected.
Any suggestions for reestablishing a working internet connection via the AE would be appreciated. Thanks.

I was able to fix the issue by directly connecting my AE to my MBP with an ethernet cable and using Airport Utiliites to reset the AE to factory conditions. I then had to reenter the various usernames & passwords on each of my connected devices, a pain but at least the AE now works well.

Airport Express - cant connect to internet via PPPoE

Hi guys/girls,
I am having trouble getting internet access with my newly bought Airport Express 802.11n Wi-Fi. I was connected to the internet via an Arcor DSL-speed modem 200 (Arcor is my provider here in Germany), using the PPPoE protocol, and an Ethernet cable.
I have set up Airport Express (AX) to use PPPoE, and managed to get a connection to the internet for about 5 seconds (even up to 20 secs once - YAY!)... before the connection drops again. AX tries continuously to connect to the internet, as if it is stuck in a loop, but never manages to make the connection last. The trouble I am experiencing look very much similar to what is described on the threads below from about 2 years ago. There it is suggested that the Firmware could be the problem. Or is it my provider?
In German: http://www.macuser.de/forum/f15/arcor-speed-modem-178771/
In English: http://discussions.apple.com/thread.jspa?messageID=1481024
Since both posts are from 2 years ago, and I would have expected the problem to be solved. Apparently not. Any suggestions?
cheers

Yes - I was still old-school: plugging in my Ethernet DSL cable into my laptop every time, using PPPoE as that is what my internet provider requires.
I have now indeed attached AX to my DSL modem via the Ethernet cable. Following your suggestion,I set-up a network location where PPPoE is disabled. But unfortunately no effect... After 5-15 secs (even up to 35 secs this time!) i get the message that my Ethernet is unplugged. Which it obviously is not, and I even cant blame the cat for it!
Two problems keep being listed:
Ethernet unplugged
PPPoE server
Could the problem be with my internet provider?

AirPort no longer connects to internet but local networking is fine.

I have an Airport Extreme router version 7.6.3. Recently the router has been dropping connections with my cable modem. I have had to reboot the modem and the router to reconnect. It is no longer connecting to the internet at all. All of my wireless devices can find the Airport and connect to my local WiFi network but no internet access. I tried connecting my macbook directly to the cable modem via ethernet cable and had some of the fastest internet connections in recent memory. How do I make the router work?

mopar408 wrote:
I did. They very politely told me - after checking the connection for 15 mintues with me online - that it appeared to be a router issue from thier perspective. I was wondering if there is some way to test the routers basic functions, etc.
If you haven't already done so, install 5.6 utility on your Mac..
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
Leave the package open on the desktop so you can see the file. AirportUtility56.pkg
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. If your Mac refuses to run the software, because it wasn’t downloaded from the Apple store, go to security in preferences and allow other software to work.. this is limitation of trade methinks. You can set back later if you like.
Now drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. in finder, open the new directory, drill down.. applications, utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall version 6 (now 6.3 if you updated) so don't try.. and you cannot or should not run them both at the same time.. although I have had no problems when doing so.
Roll the firmware version back to 7.6.1 or earlier if it will work.. the latest firmware is not the greatest by a long shot.
Then using 5.6 utility you can access the advanced logs on the Extreme.. you cannot do that with v6 utility.
It should show disconnections happening.
You can also access the WAN ethernet settings and set the Airport to 100mbit full duplex.. this seems to have helped people lately.
Of course nothing like this exists in v6 utility.. being a toy utility.

I have a new Aiport Extreme that stopped connecting to internet but broadcasts a good signal. Why then when I disconnect the DSL and plug it into my phone company's router I get internet?

Only way now I can get internet to work is to use wireless modem provide by phone company. For some reason plugging the DSL ethernet cable into my Mac won't work. My Extreme had been working fine. Tried powering off/rset. Had phone company check their hard ware. Even tried with PC.
It's a mystery.

Do a full factory reset..
Set the AE to bridge mode, in full isolation from the network.. set it to create a wireless network.
Then plug it into the dsl modem again.. which you now have in router mode.

IPAD connected to internet, but it says it's not.

Searching for this seems to be a common problem, however none of the solutions have worked....Where is APPLE SUPPORT for this. If it's a common problem, then there should be an Apple common solution, not a bunch of hacks with their obvious solutions that don't work.
Problem: The IPad is connected to the router, and the router is connected to the net. I have a very strong signal. I have reset the router, and have reset the IPAD, many, many times. I have tried to reconnect, many, many times...I have forgotten and reinitialized...many, many times...but, it's still not working. The router says the devise is connected and has all permissions and such.
The problem still exists. The IPAD says its connected to the router, but none of the programs can reach the internet. THE ROUTER IS CONNECTED TO THE NET - all of my other devices, including my iPhone, all connect without a problem. It's only the IPAD. Safari says: cannot open the page because your iPad is not connected to the internet. ******* ********!!! it is connected.
NOW! what is the solution APPLE? huh? how can I fix this because I'm totally confused on how everything else works, but the IPAD doesn't - huh? ***? why is there always some overly technical problem with your company. People like simple sweet, not a bunch of overly technical crap...that works one day, and for no other reason, just stops the next.
I'm tired of it.

Try the following:
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings
3. Reset iPad; hold the Sleep and Home button down until you see the Apple Logo

AirPort Express wireless connection, when I surf the news sites so I linked to **** pages. And must close the window. If I use my iPhone with Internet sharing the same computer, then I have no problem. I believe that it is in AirPort Express, and wou

AirPort Express wireless connection, when I surf the news sites so I linked to **** pages. And must close the window. If I use my iPhone with Internet sharing the same computer, then I have no problem.
I believe that it is in AirPort Express, and would have to clean it. How do you do that?

You need to use the Express in router mode.. I think you are trying to use it in bridge mode.. but you need to give us a lot more details.. screenshots might help more than anything.

I recently bought an Airport Express and connected it to my TimeWarner modem. Am able to surf the internet using my MacBook Air, iPad, and Apple TV, but the AirPort Express has a blinking amber light. How could I change it to a green light?

I recently bought an Airport Express and connected it to my TimeWarner modem. Am able to surf the internet using my MacBook Air, iPad, and Apple TV, but the AirPort Express has a blinking amber light. How could I change it to a green light?

The following may help: Wi-Fi base station: Understanding and resolving a blinking amber status light

My airport express frequently drops the internet connection. Once I unplug it and re-plug it in, everything is fine until it drops the signal again. This happens on a regular basis. Is there anything I can do ensure it maintains the internet connection?

My airport express frequently drops the internet connection. Once I unplug it, and re-plug it in, my Macbook Pro17,IMac 24, iPad air and my wife's Acer 15 works fine until it drops the signal again. This happens on a regular basis. Is there anything I can do ensure it maintains the internet connection?

It is tricky..
But yes it can be done as long as you use a different IP subnet to what is being used for the internet..
So I need to know what modem router you have?? Does it have wireless as that would make it very easy?
What IP is the computer getting?
Then I can give you the details to setup wireless statically on a different subnet.

Podcasts stopped downloading, says not connected to internet but laptop is.

Podcasts stopped downloading. Refresh dosent work. Tried connecting to iStore but error message says computer not connected to internet but it is.

Here are several things that you can try that might help.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Check Settings>General>Date &Time>Set Automatically>On.
Reset your router by unplugging it from power for about 30 seconds and then plug it back in again.

Airport Express Stopped Connecting to Internet, but Computer Says It Is

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