Airport express will not show up as a base station in Airport utility

I just got Quest service and also Airport express. I hooked it up to my Quest internet modem and Airport Express has a steady green light. That means it is receiving a internet signal right? Then why won't the Airport utility find it as a base station? I cannot go anywhere from there, as far as setting up a wireless network for the airport. Am I missing a key step or what can I do? HELP!

torenh, Welcome to the discussion area!
Have you tried doing a hard or factory default reset?
Have you tried temporarily connecting the AirPort Express (AX) via Ethernet to your Mac to configure it?

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