Airport express won't connect to existing network

Hi, I have a new airport express and an iPad. I want to plug my express into an existing Ethernet point in my room at work (I work at a mining camp) it worked before and my friends express works in the port. When I flew back to work this time it wouldn't work so I reset it and tried to set up a new network. I have the etherenet cable plugged in and the green light is on at the port in the back where the cable goes. When I try to set up the express it says it won't connect to the Internet. I also cannot see it on airport utility on my iPad. Is there're anything that I can do to fix this? It won't let me finish setting up the network at all and just reverts back to set up airport express in settings on my iPad. Thanks. Work uses a Cisco system if that helps, but like I said other people's work in the same prt in my room so it's not that.

tthis is wha is shiwn. I obv can't turn the modem off and on, unless this means turn the AE off and on which I have tried a lot.

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Help airport express won't connect to existing network

Hi,
I have a simple setup. I have a Netcom wireless router/modem/VoiP and a Macbook.
A few months ago I got a airport express so I could play itunes on the stereo.
I set it up fine adding the AEX to the existing network. I moved house and the net was off for 3 weeks so I reset to AEX as a standalone network so I could still play itunes.
Now the net is back on I cant get the AEX to connect to the existing network again. When I set up the AEX it updates the info but, then when it resets, the Macbook just can't find it anymore. Nothing I can do will make the macbook find it except doing the hard reset (paperclip in the side) and then of course I am back to stage 1.
I am sure I have the network password correct (WEP) and I have tried all forms of resets - please someone help!
cheers,

I am having a similar problem using my new Airport Extreme. Got one express working for a printer, but second one (to play I-tunes) sets up, but then gives error message "Unable to find base station after restarting." Have done repeated re-sets.

AirPort Express won't connect to existing wireless network

I just purchased the current gen AirPort Express and it won't connect to my existing wireless network. My current wireless network is on a D-Link DIR-827 and it operates on both the 2.4 and 5.0 GHz bands. My current gen Apple TV is connected to the D-Link wirelessly and it works fine. Basically all I want to do is have a pair of speakers attached to the AIrPort Express and stream music to it via AirPlay from all my devices. When I use the AirPort Utility, I keep getting the error that 'it's setup to join an existing wireless network but it can't find it.' The light flashes amber and I can't connect to it. Right now I've setup a new wireless network for my AirPort Express but ideally I would like to have it join my existing network so all my devices can stream to it without having to connect to it seperately.
Thanks,
Ata

Hi Ata,
...Right now I've setup a new wireless network for my AirPort Express but ideally I would like to have it join my existing network
If you already configured your AirPort to create a separate wireless network, it would be best to reconfigure it to "join" your existing network by starting over with a "hard reset": Press and hold the reset button and keep it depressed, continuously, about five to ten seconds, long enough for it to flash amber. Then, it will glow amber steadily for about a minute while it starts up, then it will flash amber slowly indicating it needs to be configured.
It will then appear in your Mac's Wi-Fi menu like this:
Select it. AirPort Utility will load and walk you through its configuration.
Be sure to select the option to "join" your existing network, and not create a new one. In that configuration, it will serve as a device for music streaming only, and cannot serve a wireless access point. For that, your router would need to be a genuine Apple AirPort Base Station.

HT1731 Airport Express: Can't connect to existing network in Client/Bridge Mode

I have a new Airport Express that I'm trying to use to connecto to an existing wireless network to provide wireless access to a Mac Mini with a broken antena.
The Mini has it's non-functioning wireless turned off, an ethernet cable connected to the WAN port of the Airport Express and I'm trying to follow the directionf from here: http://support.apple.com/kb/HT1731?viewlocale=en_US&locale=en_US The relavent portion is:
Using AirPort Utility 6
Connect an appropriate cable between the AirPort Express and the device it will serve.
Plug the AirPort Express into a power outlet.
After the AirPort Express starts up, select it in the AirPort Utility screen.
If you are now repurposing the AirPort Express, first reset it from Base Station in the menu bar and selectRestore Default Settings.
After the AirPort Express completes the restore process, choose it from the Wi-Fi menu in the upper-left corner.
Click the Other Options button.
Select "Add to an existing network".
CHoose the Wi-Fi network name from the Wireless Network Name menu that you wish to join and click next.
Enter the password to this network if required.
I cannot get past step 3 w/o actually configuring the AE. If I follow the propmts on the screen (by jumping to step 7), I get the error "No Base Stations Found." I know the wireless router works because the Mini can reach it even with it's broken antena, and three other decives in the samre vicinity can connect to the existing wireless network.
If I turn on the wireless on the Mini, the Airport utility find the newtork, but gives a "unknown error" when trying to connect. If I try to use the ethernet port on teh AE instead of the WAN port, the Airport Utility says that the ethernet cable needs to be connected to the WAN port, but Airport Utility shows a diagram for connecting to the Cable Modem Directly.
I'm pretty stumped here.
Ray

Found a solution a few mins ago:
Unplug the AirPort Express
Disable the WiFi on the Mini
In Network Preferences, set Ethernet as the default connection using DHCP.
Connect the Mini to the LAN port for the AirPortExpress
Plug-in the AirportExpress
FROM A DIFFERENT COMPUTER CONNECTED TO THE WIRELESS NETWORK, follow steps 6-9 above.
This worked for me, but I don't know how to resolve the issue if you don't have a 2nd computer available. I had also tried this via Airport Utility on an 1st generation iPad, but that didn't work. Maybe somebody in the same situation could try it with an iPad that can run a newer verion of iOS.
Ray

Airport Express won't connect to my network. help??

*hi, i recently bought an Airport Express, and i finally took it out of its box after i purchased my new stereo. I connected the audio cable to the stereo and the airport unit and plugged it into an outlet. I opened up airport utility on my mac, AX appeared and i configured it to "join a wireless network". After completing the remaining steps, i updated it.. and waited for it to restart. Now here's my problem. It comes up with an error telling me it couldn't find the device after restarting. I have Verizon FiOS as my provider.. and I know that airport express has a history of trouble with the Actiontec router. Is there anything i can do with my current equipment to get this thing to work? I do not need to extend the network.. only join to use airtunes and print wirelessly... Also, my Actiontec router and FiOS connection are through my crappy dell pc downstairs, while i am using my 24" iMac upstairs in my bedroom trying to connect this. Should i change my router's settings? Thanks in advance*

The easiest thing to do is start with a "hard reset" (see below). AirPort Utility will lead you through its configuration, after which you should be rewarded with a green light. It will then appear as an AirPlay device in apps that support it, such as iTunes.
If that isn't happening for you, contact AppleCare using the Contact Us link below. Since it's new, you are entitled to free telephone support for the first 90 days of ownership. They'll talk you through its configuration and resolve any problems that may arise.
To "hard reset" an AirPort Base Station: make sure it's powered up, then gently press and hold its tiny reset button. Don't apply any more force than required to feel a tactile click. Keep it depressed for five to ten seconds, long enough for its LED to flash amber rapidly. Release the reset button. Then, the LED will glow amber steadily for about a minute. Then, it will flash amber, slowly, about once every second or two, waiting for you to configure it with AirPort Utility.

Airport Express Won't Connect To Wireless Network

My AE was working perfectley fine until one day everything just stopped working including music streaming. I try doing a facotory reset and then set everything back up again, but when I try to connect it to my wifi i get an error message that states "an unexpected error occured. Please try again" what should i do?

3 things must occur when the AirPort Express is configured to join a wireless network.
You must know the name of the wireless network....you probably do
You must know the password of the wireless network...you probably do
You must know the exact type of wireless security setting that the wireless network is using....you may not know this, but it is crucial that the AirPort Express is provided with the same settings.
Suggest that you contact AT&T support if you do not know the exact type of wireless security that the 2-Wire router is using, so you can then provide the AirPort Express with the correct setting to join the network.

Airport Express won't connect to my network

I'm trying to set up an AX to extend the range of my network so my wife's computer will actually get a signal.
Here's the trouble when I'm setting up the AX to join the existing network it wants wep40 or wep128. I have an existing older airport (the rounded one) and it's password is simply listed as "WEP Password".
This is not one of the options given in the AX set up, so I keep getting the flashing amber light and have to reset and try again.
I can't figure out how to get this thing working. Please help this noob figure out what to do.

I haven't tried this myself, but here's my suggestion: try to get your airport setup utility to upgrade the software for your older AX. It MIGHT then give you the option of the more secure WEP password.

Airport Express won't connect to internet...all is green

My Airport express won't connect to established Network in my office. I am connecting to a 10/100 base T in the building (as the modem, I assume) and want to broadcast the network for wifi. Express sets up ok, but than cannot find the internet....any suggestions? The port is live as I can directly connect it to my Mac Book and find the internet without issues.

It is possible to have a green light on the Express if some network errors are overlooked, so it may be necessary to reset the Express back to factory default settings and start over again.
Keep in mind that some networks will not allow a router to be added to the network, so a computer might work, but a router may not.
What model number of AirPort Express do you have?
What operating system are you using on the MacBook?
Do yo know if the Express has been configured to operate in Bridge Mode?

I have recently changed my bt home hub and now my airport express won't connect to it? Any suggestions?

I have recently changed my bt home hub and now my airport express won't connect to it? Any suggestions?

Anytime you change out a modem or modem router like the HomeHub, the AirPort Express needs to be reset back to factory default settings and then set up again.
The reason for this is that the Express is retaining some or all of the settings to connect to your "old" modem or hub, so it will not work correctly with a new device unless you start over again from factory default settings on the Express.
Power up the Express for a few minutes
Hold in the reset button on the side of the Exprsss for 8-10 seconds, then release and allow a full minute for the Express to restart to a slow, blinking amber light
Now, set up the Express again, like you did originally with the "old" modem or hub that you had previously.

Airport Express won't connect to Extreme by ethernet

Hi,
Here is my setup:
a) Airport Extreme (802.11n 2nd gen) connected by ethernet to cable modem
b) Airport Express #1 setup to wirelessly extend network
This has worked fine for quite some time.
Now, what I tried to is add a 2nd Airport Express via ethernet, so
the new setup is:
1) cable modem via ethernet to Airport Extreme
2) ethernet connection from Airport Extreme to D-Link 8 port gigabit switch
3) ethernet from switch to several devices (Tivo, GoogleTV,etc) and also to an in-wall ethernet connection to another part of my house
4) ethernet from that in-wall ethernet to another D-Link switch
5) ethernet from that other switch to printer (currently works fine) and to Airport Express #2
6) Airport Express #1 still connected wirelessly
Problem: Airport Express #2 will not connect. Won't show up in Airport Utility. Nothing.
I have tried several factory resets.
After many tries, I finally tried connecting it wirelessly. This worked, and I was able to see AEX#2 in the Airport Utility. But, when I then tried to connect it by ethernet, it shut down my entire network. I can not anywhere find step by step instructions on how to connect the AEX by ethernet to the Extreme.
I have reviewed http://support.apple.com/kb/HT4145 but find no help there.
Looking forward to some great help.
- Blue

If I switch Express#2 (the one I would lilke to connect by ethernet) to "create" a network, with the same SSID and PW, then I can only see Express#2 in the utility and the Extreme and Express#1 dissappear.
As soon as you set the Express #2 to "Create a wireless network, the setting for Connection Sharing will change from Bridge Mode to Share a public IP address. That is likely what is throwing you off.
Setup Express #2 to "Create a wireless network" using the same wireless network name, same wireless security and same password.
The next...and last....and critical....step before you click Update must be to change the setting for Connection Sharing from Share a public IP address to Off (Bridge Mode).
Now click Update and wait for a green light on Express #2.
Then, you have to power cycle the entire network.
Power off everything in any order you want.
Wait a minute
Start the modem first and let it run a minute
Start the AirPort Extreme next the same way
Then the switch, etc.
You get the idea....keep starting devices one at a time until the entire network is back up.
Now all the AirPorts will be on the same subnet and visible in AirPort Utility.

Airport Express won't connect using 5GHz

Hi Everyone,
I've got an Airport Express set up in "join a network" mode out in my living room for Airtunes and to provide network to my blueray player that doesn't have wireless. I've got a dual band DLink dir-825 router in my den.
My problem is that the AE won't connect using the 5GHz spectrum. It does connect just fine in the 2.4GHz at N speeds, but it refuses to move up to the 5GHz spectrum.
I also have a mac mini that does connect just fine using 5GHz and N.
Is there any way to force the AE to join my network using 5GHz N instead of 2.4GHz N?
Thanks in advance for any help you can provide.

adsfushi, I just set up a dual network with my roommate tonight... we have two separate networks - one 5ghz (he can connect to it) and a 2.4 ghz that I can connect to, but I can't access the 5 ghz. It simply won't recognize me. Why would that be? I have an airport express and use a 24 inch imac. He has a mac book pro.

I changed cable providers and now my Airport Express won't connect to the Internet. How do I fix this?

I changed to Time Warner cable. Upon doing so, my Airport Express lost its connection to the Internet. When I run the Airport Utility, I am stuck at the first step, which says the AE doesn't have any DNS server addresses. What are they and how do I find out what they should be? And if I supply them, will that fix the problem?

Have you performed a Factory Default Reset on the AirPort Express?
If not, the Express is still remembering the settings that you programmed into it when you configured it to work with your old modem.
The Express is "looking" for your old modem, but it does not "see" 'it because it is no longer there...so it can't connect to the Internet.
If you have not already tried the Factory Default Reset and you need more info about this, post back for more details.

Airport Express won't connect to my existing network!!

I purchase an Airport Express and I want to have it connect to my wireless network, but whenever it "restarts", I just get a message telling me that it can't find the Airport after restarting it. I typed in my router password(40 bit WEP), and it just doesn't work. Can anyone help me?

Unfortunately WEP has some password inconsistencies among vendor implementations. Try using the hexadecimal equivalent.
FYI 40 bit WEP is extremely weak. If your devices support it move to WPA2 or WPA. If you have some that don't support WPA or WPA2 at least use 128 bit WEP.

Airport express won't connect to cisco EA4500 network

So we had two airport's working nicely on an older Belkin wireless router, now I upgraded to the Cisco EA4500 dual band, and it won't connect. One airport is only two years old. I can reconfigure the settings for the new network but then it won't reset after saving settings thru airport utility. I get a 6753 error message that it didn't reset. After this, the computer will no longer recognize the airport, and I have to unplug the airport to get the computer to recognize it again. Any thoughts?

Hi Ata,
...Right now I've setup a new wireless network for my AirPort Express but ideally I would like to have it join my existing network
If you already configured your AirPort to create a separate wireless network, it would be best to reconfigure it to "join" your existing network by starting over with a "hard reset": Press and hold the reset button and keep it depressed, continuously, about five to ten seconds, long enough for it to flash amber. Then, it will glow amber steadily for about a minute while it starts up, then it will flash amber slowly indicating it needs to be configured.
It will then appear in your Mac's Wi-Fi menu like this:
Select it. AirPort Utility will load and walk you through its configuration.
Be sure to select the option to "join" your existing network, and not create a new one. In that configuration, it will serve as a device for music streaming only, and cannot serve a wireless access point. For that, your router would need to be a genuine Apple AirPort Base Station.

Airport Express won't join my existing wireless network...

I have Broadband in my house. I have a wireless modem also. I have spent hours trying to have Airport Express join the network so I can use the music streaming feature, but I have so far not been successful. I have seen a lot of references to it being very easy and straightforward to set up with it doing most of the work itself. As in, plug in AE to a power socket, open Airport Utility and follow the instructions... It doesn't appear to be that simple, not by a long shot. Can anyone outline how this can be done in simple steps? All of the online steps I have tried do not work, with many of them referencing aspects of the Airport Utility GUI that don't seem to exist...
Any help would be greatly appreciated.
For the record, I DO NOT want to replace my existing wireless router, i just want AE to join the network...
Thanks...
Ronan

I have the same problem - the AE wont join my Draytek 2600 wireless network. I can stream music wired, but it refuses to join the wireless network. I have tried WEP, WPA, WPA 2 etc. Always get amber flashing light. Ive spent about 5 hours solid on it so far, and I'm a networking expert.
No other device on the planet has problems connecting to my wireless. currently I have:
1) Belkin wireless Skype phon (no problems)
2) SOHO wireless IP camera (no problems)
3) Intel Macbook pro (no problems)
4) G4 Macbook (no problems)
5) Dell D600 XP notebook (no problems)
Try to connect the AE? No chance. Its just broken.
I have tried every conceiveable manual setting on the device also.
If I manually set the ip (outside the DHCP range, but within the subnet), subnet, DNS sever, domain etc, I get a GREEN light, but nothing can communicate with it. The utility cant see it, and itunes cant see it.
The real problem is there is no way to know if the problem is with DHCP or the wireless. Does green light mean it has a wireless connection, or it has a valid IP?
Interestingly, if I start it with a wired connection, get a green light, then stream music to it, then pull out the wire, the green light stays, and music players for about another minute (presumably wirelessly, but who knows?) before the music stops and the device (replete with green light), becomes dead to the network.
APPLE desperately needs to sort this out. Its junk.

Airport express won't connect to existing network

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