Airport Extreeme 5th generation, firmware 7.6.4 crashing several times a day (no interference)

Call me unlucky, but I'm here just for solving AirPort Extreeme... issue. Here is my setup:
- My IPhone mic stopped working recently, so I decide to use it as wireless survellance cam connected with Airport on 2.4Ghz
- I also own Retina laptop mid 2012 (with ghosting screen connected to 27" Thunderbold with wierd spots on matrix which appeared 6 month after purchase) and laptop by the way connected on 5Ghz
- I have some generic 3Tb usb drive connected to AirPort Extreeme...
- And some generic laptop connected on 2.4Ghz which does pretty much nothing
- (The only device I never had issue with is IPad 2 but it's not connected)
So, an app on laptop takes a snapshot from camera every 15 seconds and it's 500kb tops, so it goes from IPhone to Extreeme... to Laptop and then from Laptop to Extreeme... connected harddrive. What happens is Extreeme... reboots several times a day and sometimes it hangs after reboot which makes me climb to manualy unplug from power... any suggestions?
P.S. Support is my last bet choosing Apple products in a future, I never asked for it before this is the very first time, Im busy person, but hey for $6000 I spend on Apple products should I expect some quality, reasonable question isn't it?
Thanks,
Max.

Unfortunately there are some products that have issues.. but you have had a really bad trot. I think if it was me I would be screaming my head off. Have you rung Apple and got some progress in getting these things looked at. The Thunderbolt display to begin with.. take it to the genius and let them check it.. I am not sure if the phone is out of warranty but apple can be generous at times.. especially if you have $6000 of faulty products.
For your particular problem with the Extreme, I would simply downgrade to 7.6.1 firmware.. the latest firmware does not always work the greatest. And do a factory reset after that. Setup again with all names, short, 2-20 characters, no spaces and pure alphanumeric. I would also lock down as much of the stuff that is on auto as possible. So use a different name for 5ghz.. lock the channels manually. You can try several, 11, 6, 1 at least for 2.4ghz.. and around 40 and around 150 for 5ghz.
Sometimes locking the mode to slower speed, just to see if that helps is worth it.

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I have a Airport Extreme that is dropping the wireless signal alot (several times a day). The green light will go amber but the internet service (ethernet cable) will still be fine. The wireless icon on devices with go away.

I have a Airport Extreme that is dropping the wireless signal alot (several times a day) The green light will go amber, but the internet service is still ok if your using an ethernet cable directly plugged in. When the light goes amber all devices that is using wireless will lose there wireless icon. The only way to get the green light back is to unplug the Airport device and replug it back in. I tried the reset on the back but still no luck. What is the fix?

Let's see if I can get this straight.
You have an Airport Extreme base station that is set to "Create a wireless network" and you have the box checked for "allow this network to be extended"....
Then you have an Airport Express that is set to "Extend a wireless network" which you selected the name of your network in the box...
Correct?
See this Apple document:
http://support.apple.com/kb/HT4259?viewlocale=en_US&locale=en_US
The wireless unit on the right of the diagram can be either of the newer Apple base stations.
Extreme, Express, Time Capsule

Extend 5 GHZ network with airport extreme 5th generation

I'm having issues extending a 5 ghz network with an airport extreme 5th generation. Here is what I have -
1 brand new airport extreme (2013) in the basement connected to the cable modem. It nearly doubled the speed I was getting over the 5th gen.
I moved the 5th generation airport extreme up to the office on the first floor. Due to the construction of the house and a mess that previous owners made with the wiring, it's cheaper for me to have multiple devices extend the network to various parts of the house than it is to tear open the walls and try to fix the coax issue. I have a 4th gen and a 2nd gen, as well as a few airport express models. So, the 4th gen extends the 5 ghz network without a problem. I use the 2nd gen to provide 802.11g (2.4 ghz) to some older devices that can't handle 802.11n. Both work fine. When I moved the 5th gen upstairs to extend the 5ghz network in the office it won't do it.
I did a factory reset on it, Set it up with a new device name, and set it to extend the 2.4 ghz network, and it works without a problem. If I change it to extend the 5 ghz network, it restarts and then flashes amber. The airport utility can no longer see it and I have to do a factory rest in order to get it working again. I downgraded the firmware, but that made no difference.
Any idea why the 4th gen works for this, but the 5th gen fails ?

At times, a Hard Reset will not completely clear all of the old settings when you reset the device, and as a result, you do not start from a true factory default.
If you have not already done so, try a Factory Default Reset this way.....
Power off the AirPort Extreme
Wait a few minutes
Hold in the reset button first, and keep holding it for 9-10 seconds while you simultaneously plug the power back into the AirPort Extreme
Release the reset button after the hold period, and allow a full minute for the AirPort to restart
Not sure what else to suggest, other than taking the device to an Apple Store.....if you have one near you....to let them take a look.

What/any new features in AirPort Extreme 5th Generation?

Apple Support has deleted tech specs for 2G & 4G AirPort Extremes, so it's difficult to compare those previous gens to the latest. Can anybody comment on what/any new features are in AirPort Extreme 5th Generation?

FCC filings indicate a more powerful signal coming out of it, and different radio positioning. Longer range, and probably more even distribution of signal.

AirPort Extreme 5th generation on Windows 7

I’m trying to install an AirPort Extreme 5th generation on Windows 7. The AirPort Utility installation software is asking for: 1) Router Address Number and 2) DNS Server number.
Where I find this information? (I have a broadband internet service).
Thanks in advance for your help.

You can run the AirPort Extreme in router mode, but you will have a Double NAT issue to deal with, which will slow down the connection on the AirPort and possibly introduce other issues as well. An online gaming console will not work with this type of setup for example.
Since the AirPort will be on a separate subnet than the Uverse, devices that are connected to the AirPort will not be able to "see" other devices that are connected to the Uverse network.
That may be a "plus", or a big "minus", depending on your requirements. For example, any devices on the AirPort network would not be able to print to a device on the Uverse network.
Unless you really do want two separate wireless networks both sharing the same Internet connection, and you want to deal with the Double NAT issue, life would be a lot simpler if the AirPort were configured to operate in Bridge Mode.
The AirPort will allow you to set up a wireless network in Bridge Mode, if that is what you are after.
Your call.

My iMac loses connection to my AirPort several times a day.

My iMac loses connection to my AirPort several times a day, and I have to manually select the AirPort each time. My other devices (laptops, iPads, iPhone) never lose connectivity to the AirPort - just the iMac. What is going on? It is just inconvenient to take the extra steps to reconnect my Wi-Fi every time I want to use my iMac.

Make sure your system is up to date with all available Software Updates since this problem was supposed to have been fixed some months ago, but I understand it remains for some users.
Assuming everything is up to date, try this: Using the Finder's Go > Go to Folder... menu, open the following folder
/Library/Preferences/SystemConfiguration
Drag these three files to the Desktop:
com.apple.airport.preferences.plist
com.apple.network.identification.plist
preferences.plist
This will only make copies of them. If they still exist in the folder, select each of them and then drag them to the Trash. You will need to authenticate with your Administrator name and password.
Restart your Mac and log in again. Your wireless network will not be selected automatically, so select it from the Wi-Fi menu. The three Preference files above will be replaced with new ones.
Use the Mac and determine if this made any difference. If you think it's fixed, you can drag the three files from the Desktop to the Trash. If not, you can always drag them back to the original folder. You will have to authenticate again, and your previous network preferences will be restored.

I have to reset my airport several times a day...why?????

Why do I have to reset my router several times a day????

I returned it today. I had to push a bit on the store to replace because they could not duplicate the problem and because I did so many restores, there was no data that they could check to see the history of resets, or so they said.
But, alas, a secret manager in the back approved a replacement but I was reminded this was a one time courtesy replacement. The Genius rep was very cool, same guy who helped me the first time.
I said, "how am I supposed to come in when it locks up? I need to use the phone, so I am always going to reset it. I can't wait to come to the store and just live with no phone for a day or two." He responded that unless they can see the problem or duplicate, there is nothing they can do. A very reasonable policy and it makes sense, but you would think that if I just got the phone on Friday and came back Monday, I might get the benefit of the doubt, which I suspect I did in this case.
Got to love Apple, they just want to make their customers happy. I marveled as another customer brought their Generation 1 iPod nano in for repair / replacement and they were looking for ways to give her a credit. Another guy brought in an iPod classic that clearly had been abused and they replaced it.
They really do try.

I'm trying to connect to a VPN (Buffalo Technology) from home over Airport Extreme (5th Generation)

Hi all,
I just purchased a 5th generation Airport Extreme to replace my home router. I previously had a Linksys wireless G which gave up on me. I've got a handful of computers that will be hooked up to the router. One of them is a Windows machine and it needs to be able to VPN into work. The VPN is a product from Buffalo Technology. I don't have much further information than that right now.
When I try to connect to the VPN it connects using "WAN Miniport (PPTP)" then verifies the user name and password then tries to connect to "WAN Miniport (SSTP)." The next message is "Connecting to _____ useing WAN Miniport (L2TP)'... When I get to this step a new window pops up and shows the following error message:
Error 800: The remote connection was not made because the attempted VPN tunnels failed. The VPN server might be unreachable. If this connection is attempting to use an L2TP/IPsec tunel, the security parameters required for IPsec negatiation might not be configured properly.
Any suggestions on how to fix this? I didn't have these problems on the other router when it was still in business. Thanks ahead of time for anyone who has suggestions.

When I try to connect to the VPN it connects using "WAN Miniport (PPTP)" then verifies the user name and password then tries to connect to "WAN Miniport (SSTP)." The next message is "Connecting to _____ useing WAN Miniport (L2TP)'...
What this is telling you is that the Buffalo VPN client is attempting to establish a secure connection to your company's VPN server/applicance using each of the common VPN connection methods. Since it was unable to establish a secure connection, its attempt to create a VPN tunnel has failed.
Typically, IPsec is used to establish a secure connection. For IPsec to work through a NAT firewall, UDP port 500 (for Internet Key Exchange IKE) & UDP port 4500 (for IPsec NAT-T) must be opened. This is offered as IPsec Passthrough on most consumer routers ... except the AirPorts. That is because, by default, they already have these ports opened for VPN as they are known as "VPN Passthrough" devices.
I would ask your work's IT for assistance on how to properly configure the Buffalo VPN client to work with your new router. It may have been configured for the earlier router and those settings may no longer apply.

I have ATT internet service at home and a 2Wire device. I want to switch to an airport extreme 5th generation and I am having difficulty. Looking for help.

I have ATT internet sevice at home and a 2Wire device. I want to switch to an 5th generation Airport Extreme and I am having difficulty. Any suggestions?

Yes, Bridge Mode is the correct setting for the AirPort Extreme when it is connected to another gateway, or modem/router.
Connect an Ethernet cable from one of the LAN <-> ports on the 2Wire to the WAN port (circle of dots icon) on the AirPort Extreme.
Open AirPort Utility and click Continue to follow the guided setup to "create a wireless network" on the AirPort Extreme. The application should suggest Bridge Mode as the connection option during the setup.
Once you have the AirPort Extreme setup and providing a wireless network, if you don't really need the wireless network that the 2Wire is providing, it would be good idea to turn it off....since having two wireless networks in close proximity can introduce some interference issues.

HT5924 Does this also apply to airport extreme 5th generation?

There is no mention of 5th generation airport extreme here. Does this work for that as well?

Yes.
(95097)

Airport Extreme 5th Generation and VDSL 2+

Hi Folks!
This question refers espicially to mac people in germany.
Is the Airport Extreme Basestation (5th Generation) good for using it with a VDSL 2+ DSL-Connection (50 Mbit/s) in a wired Network ?

Yes, Bridge Mode is the correct setting for the AirPort Extreme when it is connected to another gateway, or modem/router.
Connect an Ethernet cable from one of the LAN <-> ports on the 2Wire to the WAN port (circle of dots icon) on the AirPort Extreme.
Open AirPort Utility and click Continue to follow the guided setup to "create a wireless network" on the AirPort Extreme. The application should suggest Bridge Mode as the connection option during the setup.
Once you have the AirPort Extreme setup and providing a wireless network, if you don't really need the wireless network that the 2Wire is providing, it would be good idea to turn it off....since having two wireless networks in close proximity can introduce some interference issues.

Airport Extreme 5th generation

I just setup a Airport extreme (5th) to run my devices wirelessly. However, im still losing signal strength in the back rooms. If I put the Extreme in repeator mode, will that help? Or am I better off connecting a Express to it and placing it that weak signal area? Thanks!

Please take a look at the following Apple Support article for ideas on the different options that your AirPort can provide you for extending its wireless range. After reading it, if you have any questions, please post back.
One of the keys is the proper placement of your base stations. Please check out the following AirPort User Tip for the details.

Twice experienced an unusual problem with my iPod touch 5th generation running iOS 8.0: crashes and disables power up. HOME and POWER pressed together to reset.

iPod touch 5th generation running iOS 8.0. iOS crashed twice, disabling power up. The only recovery was pressing and holding the home and power buttons together for several seconds. The iPod touch then went into restore mode. I've never experienced, heard or read of an iOS crash preventing normal power up: device has known battery charge, does not respond to pressing power button or connecting to AC charger.

That happens some times. Try:
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem/it still keeps recurring, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Airport Extreme drops internet connection several times a day

I have an AE that is about 3 years old and it has worked great until the last two weeks or so. Over the last few weeks it will be working fine and then drop my connection for no reason. I will get an amber light on the AE although the cable modem stays connected. It is as if the AE is rebooting itself about a dozen times a day for no reason. I was looking around a bit and I see several things in the log at the same time that say:
Jul 10 10:09:47 Severity:5 Connection accepted from fe80::21c:b3ff:fe71:762f%bridge0:49424.
but I am not sure what (if anything) that means. I have a Mac, Win & PC, XBox, PS3, Two IPhones, and an IPad connected to it if any of that matters. I also make sure the AE is sitting out in the open with plenty of airflow to stay cool.
What do I need to do to make the connection more stable? Is there a way of reloading the firmware on the AE to see if that will help?
Thank you for any help.

ElksSS01, I have the EXACT same problem with my Airport Extreme but, I am 100% certain it is my service provider... The problems started for me back in March of this year, I've replaced my cable modem 3 times, Bought a new Belkin Router (didn't work either), had technicians come out to my house 4 times and FINALLY they found that they are reading voltage on the COAX line into my house, they traced it all the way back to their junction box in my neighbor hood so I asked my neighbors if they were having similar issues with the same service provider, which they were... So now I am back to using my Airport Extreme again, but using the Logs to keep track of how many times the connection drops...
When your internet goes down, try observing the cable modem, there should be a CABLE LED indicator, if it is not on SOLID while your connection fails then it is more than likely your service provider... Below is exactly what happens to mine...
1) no connectivity from any device, wired or wireless
2) cable light on modem turns completely off
3) cable light begins to blink
4) cable modem reestablishes a connection to the internet
5) AE light goes from solid green to blinking orange for 2-3 seconds
6) AE light goes back to solid green and all is well, for about 45 minutes in my case
I would definitely do what Bob Timmons sad above as I also thought it was my router and jumped the gun to buy a new one, only to find out it wasn't my router after all... Before you replace your AE though, I would check with your service provider... In my case, whenever I called them they said that my modem and everything looked fine on their end... In the event their is voltage getting fed back into your modem via the COAX, the only way they will be able to tell is by checking the lines, and tracking it back to where ever the faulty equipment is located...
Here is what I am dealing with, this crap gets VERY annoying... (removed ISP address for obvious reasons) and this isn't my entire log, actually it isn't even a quarter of it... Every day, I drop a connection at least 20 times... The log I keep is NOTHING but what you see below...
Jul 05 14:37:42 Severity:5 (WAN) link state is Down.
Jul 05 14:37:54 Severity:5 (WAN) link state is Up.
Jul 05 14:37:54 Severity:5 Internet Configuration leased -- host
Jul 05 15:12:42 Severity:5 (WAN) link state is Down.
Jul 05 15:12:53 Severity:5 (WAN) link state is Up.
Jul 05 15:12:53 Severity:5 Internet Configuration leased -- host
Jul 05 16:00:58 Severity:5 (WAN) link state is Down.
Jul 05 16:01:10 Severity:5 (WAN) link state is Up.
Jul 05 16:01:10 Severity:5 Internet Configuration leased -- host
Jul 05 16:42:33 Severity:5 (WAN) link state is Down.
Jul 05 16:42:44 Severity:5 (WAN) link state is Up.
Jul 05 16:42:44 Severity:5 Internet Configuration leased -- host
Jul 05 17:47:48 Severity:5 (WAN) link state is Down.
Jul 05 17:48:00 Severity:5 (WAN) link state is Up.
Jul 05 17:48:00 Severity:5 Internet Configuration leased -- host
Jul 05 17:58:34 Severity:5 (WAN) link state is Down.
Jul 05 17:58:46 Severity:5 (WAN) link state is Up.
Jul 05 17:58:46 Severity:5 Internet Configuration leased -- host
Jul 05 18:07:54 Severity:5 (WAN) link state is Down.
Jul 05 18:08:06 Severity:5 (WAN) link state is Up.
Jul 05 18:08:06 Severity:5 Internet Configuration leased -- host
Jul 05 18:26:34 Severity:5 (WAN) link state is Down.
Jul 05 18:26:45 Severity:5 (WAN) link state is Up.
Jul 05 18:26:45 Severity:5 Internet Configuration leased -- host
Jul 05 18:46:47 Severity:5 (WAN) link state is Down.
Jul 05 18:46:59 Severity:5 (WAN) link state is Up.
Jul 05 18:46:59 Severity:5 Internet Configuration leased -- host
Jul 05 19:59:11 Severity:5 (WAN) link state is Down.
Jul 05 19:59:23 Severity:5 (WAN) link state is Up.
Jul 05 19:59:23 Severity:5 Internet Configuration leased -- host
Jul 05 20:10:11 Severity:5 (WAN) link state is Down.
Jul 05 20:10:23 Severity:5 (WAN) link state is Up.
Jul 05 20:10:23 Severity:5 Internet Configuration leased -- host
Jul 05 20:24:52 Severity:5 (WAN) link state is Down.
Jul 05 20:25:03 Severity:5 (WAN) link state is Up.
Jul 05 20:25:04 Severity:5 Internet Configuration leased -- host
Jul 05 20:41:50 Severity:5 (WAN) link state is Down.
Jul 05 20:42:02 Severity:5 (WAN) link state is Up.
Jul 05 20:42:02 Severity:5 Internet Configuration leased -- host

What is the maximum MBPS for the AirPort Extreme 5th Generation?

I am considering the E4200 v2 and AirPort Extreme routers. Can any give me the pros & cons for each? Price is about the same with the E4200 v2 $20 more.

For an excellent review of the 5th Gen AirPort Extreme Base Station (AEBSn), I would recommend that you check out the following SmallNetBuilder article. They not only provide comprehensive data on testing the base station's performance. but they also do so for a number of other router manufacturer products, including the Cisco/Linksys E4200V2 that you are also interested in.

Airport Extreeme 5th generation, firmware 7.6.4 crashing several times a day (no interference)

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