Airport Extreme (7.5.2 firmware) + USB Hard Drive

My new Airport Extreme N (running 7.5.1/7.5.2 firmware... both) randomly disconnects my usb external hard drive attached to it during file transfers or just looking through the file structure.
Any idea how to fix this?

What kind of hard drive is it? It is also imperative to know how this HD is formatted.... FAT32, NTFS, Mac OS X extended... etc....
One thing to consider also is wireless interference. If you have something like a cordless phone nearby and it happens to be running on the same channel as your Extreme, this may cause the devices to lose connection. You may want to consider distancing any devices that emit wireless signals from the Extreme or change the channel within Airport Utility. Power cycling the Extreme will force it to find a better channel if the channel is set to 'Automatic'. Or you can manually change it from the Airport Utility's 'Wireless' tab after selecting the 'Manual Setup' option.

Similar Messages

  • Airport Extreme AC (5th Gen) and USB Hard Drives

    I just got a new iMac.
    Previously I had three external hard drives chained together directly via firewire 800 on a Mac Mnin. In the old configuration, Time Machine backed up to one of HDs pretty quickly. Since the new iMac doesn't have firewire - I took those same hard drives - using their USB 2 connections and put them on a hub connected to Airport Extreme. I see them under shared drives and access is great - but the back up speed is not very fast. Is there a better way to connect these drives for the purposes of Time Machine backups? They are formated Mac OS exteneded, etc
    Thanks.

    The confusing part to me was that the new Extreme has a USB2.0 spec?
    It is easier and cheaper.
    USB3 spec causes 2.4ghz wireless issues.
    See http://www.pcmag.com/article2/0,2817,2423604,00.asp
    In a wireless router.. that aint good.. and some manufacturers have had issues.. Asus for example. Their USB3 are useless in several of the routers because they did not shield well enough.
    Internally the AC version AE is same chipset as the Asus.. they could have used USB3 which is built in.. but I think went conservative and decided not to as they were faced with early release of hardware they didn't understand. And so they are still having issues with the basic hardware.. imagine throwing in USB3 wireless issues.
    All of the above is total and utter speculation on my part. Apple are the most secretive company in the world.. they don't even own up to mistakes.. they never tell you what they are doing or why. No apple rep will say I am right or wrong.. total PR blackout.
    But IMHO that is why you should have bought a Time Capsule which has a SATA interface inside.. and is very much faster than USB2. The cost increase is only what the hard disk costs.
    No doubt gen7 or gen8 will suddenly come out with USB3. It always pays to keep some features up your sleeve even if the chipset manufacturer has them built in.

  • Can airport extreme backup to non-Apple external hard drive?

    Can airport extreme backup to non-Apple external hard drive?

    Apple does not make external HDDs so you will most likely be using a non-Apple drive for backups.
    However, I want to understand your question. Are you asking can you connect an external HDD to an AirPort Extreme for Time Machine backups? If so, Apple does NOT support this feature and I would recommend against it.

  • Airport extreme will not boot with USB hard disk plugged in.

    Hi there,
    I'm using the Airport Extreme Base Station, and I find that if I have a USB hard disk plugged into it, it will not boot up, it only hang-ups with an amber light, and stays there indefinitely.  It's not a terrible issue because it can be overcome by unplugging the disk then rebooting, but it's irritating, especially when I'm not home and there is a power temporary outage and my wife can no longer access the internet or I can no longer access my disks over the internet.
    Is there a solution to this problem?
    Thanks,
    Marc

    I'm going to have to replace the unit, as I'm unable to turn off DHCP services, which is wreaking havoc on my server based environment.
    Considering THIS issue *AND* the major DHCP show stopper, frankly, I'm debating etiher the fire pit or tossing the damned thing into the intersection and watching it be reduced to the trash that it is.
    Either way, there'll be 7 feet of pack ice in **** before I buy another Apple networking product.
    I'll decide later, with a jaundiced eye, regarding our XServe unit. Might reformat it to Linux...

  • Using Airport Time Capsule with an external usb hard drive - how to connect

    I have 2TB Airport Time capsule which is connected to my iMac by an ethernet cable and which I use for T.Machine backups - No problems here.
    I have an old MacBook Pro running 10.6.8  and which is also connected to my T/C via wi-fi - again no problems.
    But I understand I can use an external hard drive via usb cable connected via a powered hub, to the T/Capsule and which I wish to do certain backups from my MBP (I have no wish to update the MBP as it runs certain apps no longer available on the iMac (10.9.2)
    Now the problem I have is trying to set it up,  the MBP has Airport Utility 5.6.1 and I can’t continue as it says I need a newer version. As I see it,  the newer version doesn’t work on the MBP only  the iMac.
    A catch 22 situation. If I continue and and go to “manual setup” then try  update, all I get is “correct the problem before updating”  (Allow setup over the internet using Bonjour).
    Anyone have any ideas or images that I can view to try and get things going?
    I should add that I wish to use my external hard drive not as a time machine backup but only for certain items using say, Super Duper, but am unable to get the disk to mount on the MBP
    Alan

    I still can't use it the way I was hoping because it then becomes a T/M back-up disk and not a normal usb/firewire disc.
    You are first mounting the drive on the desktop, correct?
    Not sure what you mean here.
    You can drag/drop files normally or copy/paste files to the drive icon on the desktop, just as you would a normal drive that is displayed on the desktop.
    Or, double click the drive icon on the desktop and drag/drop files into the open window there.
    Tell us the steps that you are using to mount the drive on the desktop. What happens after each step?

  • Airport extreme base station cant access external hard drive

    Just bought the new Airport extreme base station and I cant access the external hard drive. Any suggestions would be great. Everything worked great on the 5th generation airport extreme. But wanted to have the new speeds. But seems not to be worth it if I cant access my external hard drive. Please Help
    Thank you in advance for any help.

    I saw it in the finder menu but when I clicked on it nothing would happen. Then I went to my airport utility to see if that the extreme saw it.  It was in the disk section. But I can't access it. Today it completely disappeared from the utility but my laptop is still online. This thing is crazy.

  • Using AirPort Extreme Base Station to Connect a Hard Drive

    I have a wireless network set up using a wireless device provided by my network provider. What I would like to do is to use my Airport Extreme Base station only to connect a hard drive to it. However when doing so, Airport Utility does not recognize or see the Extreme. The Extreme can only been seen if connected to the router provided by my network provider. How can I set up a wireless hard drive or printer with the Extreme without connecting to the network?

    Samir, why you wanna use service provider wireless instrument when you have world class wireless device
    you don't need 2 wireless ???
    I am not expert but I used common sense, I had linksys N series router but recently I bought TC 1TB
    so what I dumped my N router in store and went ahead with TC installation, Trust me it took me 10 minutes to configure my 4 HDD 5 computer printer etc with TC
    I am sure you have a ethernet modem too separate from your wireless instrument
    try to do a clean installation ( thats where all these people who has problem, trying to connect to their existing network
    try setting up your AEBS as fresh wireless device connect to your modem and run Airport Utility
    I am sure you will be a happy apple customer
    good luck

  • AirPort Extreme with USB hard drive

    Hi...I have an AirPort Extreme with a Maxtor OneTouch 250MB hard drive attached (via USB port). I have two computers which access the internet and the hard drive through the AirPort.
    The first computer is a 1.8 GHz PowerPC G5 (with 3GB of SDRAM). The second is a 2 GHz Intel Core2 Duo IMac (with 4GB of SDRAM).
    Both computers have full signal strength via AirPort and both computers have no connection/speed issues with the internet. It's when trying to copy to/from the USB disk that there are problems. The older Mac, the G5, has no problems at all. Great copy speeds in both directions, I can even work off of files on the USB disk without a problem.
    The iMac, though, has a problem writing to/from the external hard disk. It connects without a problem, but after that, things come to a standstill.
    For example, I can copy a 25MB file from the AirDisk to the G5 in about 15 seconds. If I try to copy the same file to the iMac, it takes as long as 5 minutes. I've tried every setting I can in AirPort Utility, including trying each of the channels individually, and nothing helps. I've disconnected the G5 from the network and that didn't make a difference, either.
    Other info...the AirPort firmware is updated to version 7.3.2 and both Macs are updated to System 10.5.4.
    If anybody has any advice, I will be eternally grateful.

    I have a very similar problem. I have a 2.8 GHz iMac with 2GB RAM and am using OS X v10.5.4, and an Airport Extreme (v7.3.2), both updated to latest firmware. I have a 500 GB TrekStor external HD connected to the AEBS via USB. The TrekStor HD was pre-formatted in FAT32 and is visible on my iMac's desktop and in Finder but I cannot transfer files to it or see files on it. When I drag and drop a file on the TrekStor, it sometimes seems to go well but then the file is not visible via Finder, and sometimes I get an "insufficient privileges" message. I repair permissions on the iMac's internal HD without any change. I am logged in as the admin. All assistance is much appreciated!

  • Airport Extreme doesn't see my USB disk

    Hello,
    i have changed the usb disk (full) that i connected to my airport extreme. I replace it by a new one (MEM UP, 2 To), formatted in mac os extended.
    This new disk is mounted by the Mac but when i connected it on the Airport, the Airport doesn't see it : "no disk detected".
    There isn't hub, it is connected directly.
    Have you got an idea ?
    Thanks,
    Rudy

    The USB port on the AirPort Extreme is under powered....and your new hard drive may require a bit more current than the old one.
    It is always a good idea to use a powered USB hub with the AirPort Extreme whenever you are using a hard drive....even if the hard drive has its own power supply.
    A powered USB hub may not solve your issue, but there is also a chance that it will. Might be worth a try.

  • Connecting USB Hard Drive

    I am trying to make a MyBook USB HD available on the network. I am trying to use a Airport Extreme (not n). The problem is that the HD is not recognised and seen in the Finder window.
    It could be I am not looking or I have set up wrong. All I have done is plug the USB in !!! I do have a printer set up and working on an Express.
    One thing is that the My Book HD is USB 2.0.
    Any thoughts?

    Only the 802.11n AirPort Extreme base stations will recognize a hard drive or flash drive connected to it through the USB port.
    (23180)

  • Why does AirPort Extreme stop working when I plug in a USB hard drive?

    Why does Airport Extreme stop working when I plug in a USB hard drive?  The USB drive has its own power supply.  I've tried isolating the hard drive from Airport using a powered USB hub to no avail.

    The USB port on the AirPort Extreme is borderline as far as its ability to supply adequate power to a hard drive. Another way of saying the same thing is that this is not a high power USB port, like you would find on a computer.
    Your 2TB drive likely requires a bit more current than the USB port on the AirPort Extreme can supply. It is also possible that the drive's firmware may not support a network USB connection....only a "local" connection to a computer. Check with Seagate support on that possibility.
    Try using a powered USB hub with the 2TB drive....and make sure that the drive is formatted correctly in Mac OS Extended (Journaled) or FAT32....which the AirPort Extreme USB port can accept.

  • I have a time machine backup file on a USB hard drive.  I bought a time capsule / airport extreme, flat 3TB.  I wish to transfer the backup file from the usb hard drive to the time capsule hard drive.  10.6.8

    I have a time machine backup file on a USB hard drive.  I bought a time capsule / airport extreme, flat 3TB.  I wish to transfer the backup file from the usb hard drive to the time capsule hard drive.  10.6.8

    Unfortunately, Time Machine backups that are stored on a drive that has been connected directly to a Mac are completely different than Time Machine backups that are stored on a Time Capsule.
    Frankly, it is not worth the effort and trouble to try to transfer the old backups to the new Time Capsule.....my opinion....having done this in the past.
    It is possible though, but I would not recommend it due to the complexity and downsides involved with this. To give you an idea of how to do this, check out this support article.
    http://pondini.org/TM/18.html
    Even if you transfer the "old" backups over to the Time Capsule successfully, Time Machine will not simply "add on" to the old backups.
    Time Machine will make a new complete backup of your Mac and then add incremental backups from that point.
    My advice.....start a new backup on the Time Capsule and move forward. Keep the USB hard drive around for a month, maybe 2 or 3 in case you need to go back to an old backup for some reason.  At that time, you will not likely need the old backups at all since you will have a current 2-3 month history of new backups.  At that point, you can erase the USB drive and use it for another purpose.

  • Remote access the airport extreme usb hard drive over the internet with multiple users?

    I just purchase the new airport extreme 802.11n and set it up on my LAN behind a comcast modem with broadband.  I plugged a 3 tb Seagate hard drive formatted with fat32 (default) to it and have set it up for access for all of my computers, ipad, iphone, android in my house.  Everything works as expected, internet access, file access to the USB HD on all devices locally through back to my mac.  I would now like to allow my daughters in another state to access this drive through the Airport Extreme remotely from their location and have there own accounts on this hard drive to store and move their files for on the go access.  I have studied many of the forums and have enabled share disks over WAN, Enable file sharing but no body really gives an exact method of connecting remotely.  I had one of my daughters try on her Macbook Pro laptop through the finder, connect to server, by giving her the IP address.  She could see the name of the Airport Extreme but could not access the hard disk and got a "Not able to connect message".  I am obviously missing something simple that needs to be checked or setup but have drained my brain trying to figure it out.  Most of the forums describe clicking manuel setup on the Airport utility, but with version 6.1 this is now where to be found.  I have a DYN account but could not figure out where to input this in the Airport utility.
    There is a network option which has DHCP lease and range and a box for Enable NAT port Mapping Protocal with Enable default host at:
    I am guessing that this is for some other purpose though.  Please help

    Try installing AirPort Utility 5, then you may be able to follow the guides you mentioned earlier:
    http://macintoshdesktop.blogspot.co.uk/2012/12/airport-utility-56-and-mountain-l ion.html

  • XP sp3 cannot see usb hard drive connected to airport extreme 802.11n

    I have a sata drive that the airport utility recognizes. I attempted to follow the instructions from post HT1331 but no luck yet. I also reformatted the drive from ntfs to fat32 using vista but with the same result.
    I found another post while writing this one which solved my problem. It turns out how I formatted the drive wasn't usable by AEBS.
    Connecting Large USB Hard Drives to Airport Extreme
    I needed to format the drive using the instructions found below.
    http://www.ridgecrop.demon.co.uk/index.htm?fat32format.htm
    After doing this and plugging in the drive I was able to use the drive intended. Since I had started the post I figured I would list the solution.
    Cheers!

    I don't think two problem are related. Now, for PC, try to disable the firewall software if you ave one. Some firewall can block it, like for ex PC Tools firewall, or ZonaAlarm. Some of them you can configure to work with disk agent.

  • HT204057 Time machine back up via USB hard drive connected to Airport Extreme.

    Why did Apple stop supporting time machine back-up via USB hard drive connected to Airport Extreme?  It worked very well.

    Why did Apple stop supporting time machine back-up via USB hard drive connected to Airport Extreme?
    Time Machine backups are supported via USB hard drive connected to the AirPort Extreme"ac" version.
    Time Machine backups were not supported via USB hard drive connected to earlier versions of the AirPort Extreme.
    Some users who tried this on earlier version AirPort Extremes seemed to have some success with Time Machine backups....some had moderate success and some had no success with this. Count me in the "no success" category.
    See the topic about Time Machine support for USB disks in this Apple Support document:
    http://support.apple.com/kb/HT5924?viewlocale=en_US&locale=en_US

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