Airport Extreme 802.11ac configuration issue

Hello all,
I'm hoping someone can help me configure my new Airport Extreme. I have a new Haswell Macbook Air and I thought they would just use 802.11ac automatically. My problem is the Macbook Air is showing as connected with 802.11n, so I can't benefit from faster TM backups for example.
I've updated the router and the computer to the latest firmware/software versions.
Any tips would be much appriciated!

The MCS Index value is telling me that the connection between the MBA & the Extreme is only using two spatial streams. I would expect that the MBA can support three or even four streams connections with the new 802.11ac Extreme. Not sure why yours is not. At this point it is hard to tell if the issue is with the MBA or the Extreme ... or both.
For example, my 2012 MacBook Pro is currently connected to my 4th generation 802.11n AirPort Extreme with MCS value of 23. That would be a three stream connection and I am currently getting 450 Mbps for the Transmit Rate.
I would suggest, if possible, taking both to your local Apple Store to have them checked out.

Similar Messages

AirPort Extreme 802.11ac (A1521) iPhone Issue

Hey Everyone,
I purchased my new AirPort Extreme last week and I've been noticing the following problem with my iPhone 5 (iOS 6.1.4):
When connecting via WiFi to my AirPort Extreme 802.11ac (A1521) with firmware 7.7.1, it will eventually stop working after a while for no reason! The problem is that the WiFi signal is still shown as full bars, but with no connection or internet at all! To make it work again, I have to turn off the WiFi on my iPhone then turn it back on.
Is there somethign wrong with the AirPort or my iPhone or with both?!
Thanks everyone!

Read this please, before assuming your AirPort Extreme is broken. The links at the end will likely resolve your issues. First try to rollback your AirPort's firmware to 6.1.1, which should restore your Internet connectivity. If it does, but you'd rather have the most recent upgrade available, follow the steps given in the following links, 6.1.3 should work fine for you then.
After numerous attempts by apple IT reps to persuade me that my modem was somehow the cause of my AirPort Extreme broadcasted WiFi network suddenly losing connectivity after the 6.1.3update, I found the truth that helped me to correct my own problem, and successfully use 6.1.3 rather than the rolled back version 6.1 i had been forced to resort to.
If rolling back your Airport's firmware fixes your connectivity issue, or your dns server has been erased by the update to 6.1.3, I speculate that these links will help you out greatly.
It turned out, that this was A KNOWN ISSUE to Apple! With an actual fix Published by Apple themselves! They've just got it hidden away because they must have wanted to drive me to the brink of insanity. . Luckily for Apple I worked with an amazing rep *(Thelma) who at least acted as if she didn't think I was a crazy person. I found the fix on my own after 16 grueling, redundant and fruitless, hours of troubleshooting (time wasting) with "senior" Apple techs.
Let me tell you, 'I told you so' has never sounded so sweet. (Thelma) was ****** that no one in the company bothered to fill her in on this issue or solution and had her support send me a new AirPort just before I discovered the fix. After the discovery, she told me not to bother sending either back, and apologized for the run around that took up weeks of my life.
With out further ado and with thanks to Softpedia for posting the info-
http://news.softpedia.com/news/Airport-Time-Capsule-7-6-3-Affects-IPv6-Tunneling -328680.shtml
http://news.softpedia.com/news/Apple-Releases-Fix-for-IPv6-Tunnel-Error-Under-Ai rPort-7-6-3-331186.shtml
*name(s) changed to protect the competent
AirPort Extreme 802.11n (5th Gen), iOS 6.1.3
I have this question too (1) Reply Categories: Airport Extreme Tags: airport_extreme, firmware, airport, ipad, wifi, 4, router, extreme, multiple_devices, internet_access, update_error, dns_error, amber_light, no_dns, 6.1.1, roll_back, 6.1.3

I just purchased a new airport extreme 802.11ac I set it up and runs fine when i put my mac to sleep i come back and it can not find my airport i have to restart

I PURCHASED THE NEW AIRPORT EXTREME 802.11AC I SET IT UP AFTER I PUT MY MAC TO SLEEP I COME BACK AND IT SAYS CAN NOT FIND AIRPORT EXTREME I HAVE TO RESTART AND IT FINDS IT.

Try the following, in order, until (hopefully) resolved:
1a. Delete Preferred Network(s)
System Preferences > Network > Wi-Fi > Advanced > Wi-Fi tab
Under "Preferred Networks," delete the network(s) you regularly use from the list.
1b. Delete AirPort Keychain Entries
Launch the "Keychain Access" application located in Applications/Utilties.
In the windows on the left side: Select login for Keychains and "All Items" for Category.
Click on the "Kind" filter at the top, and look for any "AirPort network password" entries...and delete them.
1c. Add Preferred Network(s)
System Preferences > Network > Wi-Fi > Advanced > Wi-Fi tab
Add the preferred network(s) using the "+" button.
Restart or log out then back in.
2. Move System Configuration Files
(Note: You will have to reestablish your network connections settings.)
Go to /Library/Preferences
Move the SystemConfiguration folder to the desktop.
Restart your Mac. (Note: OS X will rebuild the files that are now sitting on your desktop. If this doesn't resolve the issue, you can move the folder back to it's original location.)

AirPort Extreme 802.11ac boosted w/ 802.11n Express?

for the past year or so I have had a perfect set up that has worked wonderfully. It was an airport extreme hardwired to two different airport expresses. I had a perfect set up all three devices had the exact same Wi-Fi name and all three supported 802.11n. So why ruin a good thing? Well here's why…
recently we have obtained some new Apple devices such as new iPhone sixes and also new MacBook air is. All of our new devices are capable of supporting 802.11ac. So now I have decided to purchase the new airport extreme sixth generation which supports this new protocol of 802.11ac.
My question is this, if I have my main airport extreme configured the same way I used to have it, but now I have airport expresses that do not support this new 802.11ac protocol, am I doing myself a disservice? The boosters are located on our third level in the master bedroom where where most of the surfing is done with the newer 802.11ac devices.
with the brand-new sixth generation extreme located in my basement, most of the house is covered however in the furthest rooms, such as the master bedroom, I have an airport express hardwired and functioning fine. But my question is this how can I be sure that the MacBook air is that support 802.11 ac are actually staying connected to the basement brand-new sixth generation airport extreme instead of the closer proximity airport express?
I wish that my airport express is also supported the new protocol so that I can be sure that my entire house is covered by 802.11ac. There's nothing wrong with using 802.11n, but the reason I purchased the new extreme router was to take advantage of the faster and stronger signal of 802.11ac.
The airport expresses that I am running in my house are the newer white ones that looks to be the same shape as an Apple TV. These are not the ones with the FlipOut prongs that plug directly into the wall but instead they are the ones that have a regular power cord and it look like small little hockey pucks. Well, squares versions of hockey pucks that is.
this entire post was verbally dictated using my iPad air, so hopefully I have caught all of my typos or incorrect wording. But I think you can get the general just of my question here. I was hoping I would not need to use the airport expresses to boost the signal, but I think my home might be too big for one single router located centrally in my basement. I have it as Close to the ceiling as I could get it so the second floor is completely covered and most of the upper floor is covered and the entire basement is covered of course. It's just a few rooms that are above the garage and a few further rooms such as kids bedrooms and very important, the master bathroom. We all know how important that is. Thanks in advance to anybody who can help me with this issue.

if I have my main airport extreme configured the same way I used to have it, but now I have airport expresses that do not support this new 802.11ac protocol, am I doing myself a disservice?
Yes and no.
Yes, if you want "ac" capable devices in a remote location near the AirPort Expresses to connect at "ac" levels......because they won't.
No, if you need the extra range provided by the Express, and don't mind that the "ac" devices connect at slower "n" speeds through the AirPort Express.
But my question is this how can I be sure that the MacBook air is that support 802.11 ac are actually staying connected to the basement brand-new sixth generation airport extreme instead of the closer proximity airport express?
You can't, if all the AirPorts are producing a signal with the same wireless network name......since the MacBook Air will connect to the wireless access point with the strongest signal.....not the AirPort with the fastest signal.
IF....you assigned a different name to the wireless network that the Express devices were creating....then....you could "point" the MacBook Air at the basement AirPort network created by the AirPort Extreme 802.11ac down there.....but chances are, the MacBook Air will never connect at "ac" levels since they are carried on the 5 GHz band, which is much weaker than the 2.4 GHz signals.
In other words, 5 GHz "ac" signals are pretty much "same room" or "line-of-sight" signals. 5 GHz just won't penetrate walls and other obstructions nearly as well as slower, but much stronger 2.4 GHz signals.
The bottom line.....if you want the MacBook Air to connect at "ac" level speeds in the remote location, you will need another AirPort Extreme 802.11ac product in place of at least one AirPort Express, maybe both.

Connect airport extreme 802.11ac to hp 3052a

How can I create a wireless connection for an hp 3052a to an apple airport extreme 802.11ac. I can connect the printer direct into the extreme and print from the mac desktop but i can not access it from ipads or other computers. I would really appreciate any help. Thanks,

Hi voled65,
I can help you print from your iPads. First and foremost, if you have a USB cable going from the printer to the router, I suggest you disconnect it and configure the printer for the wireless network. If you are unsure how to set the printer up on the wireless network, click on this link > Installing the Printer Software for a Wireless Network Connection
To troubleshoot the inability of printing from the iPad, open the following link and select "What if a 'No AirPrint Printers Found' message displays on my Apple device?" > How to Use Apple's AirPrint Over a Wireless Network.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Extending Airport Extreme 802.11ac using Edimax BR-6675

I have a brand new Airport Extreme 802.11ac which I am now using as my network hub.
I would like to extend the network, ideally using my old Edimax BR-6675nD 450Mbps 2.4GHz/5GHz .
I have configured the Edimax as a universal repeater (on 2.4GHz only, the 5GHz signal does not reach the repeater).
I seem to be able to decide whether to create a new name for the extended network or to use the same SSID as the hub uses.
When I created a new SSID for the extension I could connect to it on mobile devices, but could not get any internet access.
I have had more success by keeping the SSID for the extended network the same as on the hub, however sometimes my devices complain that there are two networks with the same name and refuse to connect. In that case re-scanning and re-connecting usually fixes the issue.
This would make me believe that the extension is not working at all, however contradicting that I find that once I can connect I am definitely receiving much better signal strength and throughput than before I added the extender.
Connecting the Edimax by ethernet and using a roaming network is not possible.
I have seen a few articles on here warning against extending networks by combining apple with non-apple products. If that really is my core issue (i.e. that this will never work reliably and I should simply bin my old router and buy another Airport) then is there any benefit of buying a second Airport Extreme over an Express for the extension ? I do not have any 802.11ac clients yet, but likely will do within the hopeful lifespan of the routers and thus would rather buy another Extreme now if it meant extending the best signal strength.
Thanks in advance

Universal repeater can be unreliable.. security is a big bugbear.. setting at the highest level with dissimilar wireless chipsets will often not work.. but it is lucky draw..
Your edimax is Ralink.. the Apple is Broadcom.. bad combo.
Try setting security down to wpa + wpa2 but that can have bad effects on the N wireless in the AE.
If you cannot wire them.. sometimes people can use EOP (homeplug) adapters and they work very well.
I do not have any 802.11ac clients yet, but likely will do within the hopeful lifespan of the routers and thus would rather buy another Extreme now if it meant extending the best signal strength.
I have not tested AC extend wireless on the Apple but I have done it on another identical pair of routers.. the results were disappointing. With range so poor on full AC speed.. the very thing you want to extend will also likely make it extend at poor speed. So the end result is ... you may as well employ a cabler and get a piece of ethernet put in properly.
BTW a second hand extreme will be a lot better than an express.. A gen5 extreme is still an excellent unit and may well have better range than the AC model. You can pick them up in refurbished store in some places or really cheap on ebay if you buy carefully.. The express is really for airplay.. if you don't need airplay you are paying more than the second hand extreme for 10/100 ethernet which will give you slow wireless.

Trying to Port Forward Airport Extreme 802.11ac using Airpot Utility 6.3.2

Hello kind experts. I am finally getting around to replacing my old BEFSR81 Cisco Router with an old Time Capsule attached with the Airport Extreme 802.11ac. The BEFSR81 also had 8 ports, so I have 8 hardwired locations throughout the house. I have a couple of IP cameras for which it was easy to port forward on the Cisco (just click on the port range forwarding tab, type the start/end ranges (which are identical) and the assigned IP address). Everything has been working well for years. Here's what I wish to do with the new setup: Cable Modem -> Airport Extreme -> Dumb gigaport switch with the hardwires connected to it.
When I go to Airport Utility (6.3.2) -> Network Tab -> Port Settings -> "+", the following comes up:
Firewall Entry Type (Defaulted to IPv4 Port Mapping)
Description (5 pull down choices)
Public UDP Ports : _________
Public TCP Ports: __________
Private IP Address (I take it that is where I enter the IP address for each camera, e.g. 192.168.1.xxx)?
Private UDP Ports: __________
Private TCP Ports: __________
I am obviously not a technophile, especially when it comes to networking, but was able to create my old setup.
Any advice on whether or not my configuration is appropriate and what exactly I need to put in the port fields would be greatly appreciated!
Thanks in advance!

To successfully access an IP camera on the local network from the Internet, the following basics need to be taken care of:
Install the camera(s) and verify that you can access them from the local network.
Configure port mapping/forwarding on your router. Typically, IP cameras require at least two ports: 1) A web port for administering the camera; Usually TCP port 80, and 2) A streaming port to broadcast the camera video feed; Usually UDP port 9000. Note: You should check with your camera's documentation for the exact ports required.
If the camera is attached to a computer, you will need to configure the computer's firewall to open the same ports as in step 2 above.
Verify that your modem is in bridge mode, i.e., if the modem provides NAT & DHCP services, turn them off.
Test your network. Use CheckIP to determine your router's current WAN-side (public) IP address. Then, from a remote location (not from a computer on the local network), use the DynDNS Open Port Tool to verify that the required ports are open. Success is an "Open" response from the Tool.
Check out the following AirPort User tip for configuring port mapping on an AirPort base station.

Airport Extreme 802.11AC + 5th Gen and guest network access

I have the current gen Airport Extreme 802.11AC with a 5th Gen extending the network. With this setup, I am unable to login using our guest network setup. I have tried using guest network with a password and one without but its the same results. When a guest logins, it stuck attempting to login with no error messages.
So is it possible to have this configuration and still have guest network access?

Please review what I said originally.......that the guest network function on the AirPort Extreme is designed to work with a simple modem......so the AirPort acts as the main router for the network..
Another way of saying the same thing is that the AirPort needs to be "in charge" of your network for the guest feature to work correctly. The AirPort cannot be in charge if it is connected to another device that is already configured to be the main router on your network.....your Actiontec modem/router.
The Actiontec device combines the functions of a separate modem and a separate router in one package. This type of device is known as a modem/router, or also known as a gateway.
Some folks call a modem/router or a gateway......a modem. So, things can get confusing.
I do not know if it is possible for the Actiontec device that you have to be configured to act as a simple modem.....so the routing functions of the device are completely turned off. (Turning off the wireless on the Actiotec does not turn off the routing function).
If you turn off the wireless on the Actionec, it becomes a modem and a wired router. And that wired router is still in charge of your network.
The guest network feature will not work correctly unless the AirPort is in charge of your network.
My suggestion was for you to ask your Internet Service Provider (ISP), if they could supply you with a simple modem. That is all that you need. You don't need two routers....and the Actiontec that you have now is not allowing the guest feature to work correctly.

I have airport extreme 802.11AC as a base that connect to Cable modem. How can I connect D-link DIR-655 to AE to utilize as an extender or repeat?

Hello-
I have wireless router Airport Extreme 802.11AC that connect direct to Cable modem...how can I setup the D-Link DIR-655 wireless router to AE and act as extender or repeater?. Thanks in advance.

Apple has done their best to install proprietary software in their wireless routers that is designed to only allow other Apple routers to repeat or extend the network wirelessly.
So, the chances are extremely small that a D-Link....or another other router for that matter.....could be configured to do what you ask.
There are no settings on an AirPort Extreme that would allow a D-Link device to extend the network, so all that you can do is experiment with different settings on the D-Link device to see if it might be possible for it to extend the network.
A post on a D-Link support forum might be a good idea to see if any D-Link specialists have some ideas on this topic.
Good luck.

Extended Airport Extreme 802.11ac - Slow Wi-Fi

Hi All..
I have a rather frustrating scenerio here and could do with a few pointers as things arn't going my way
I recently purchased two new AP 802.11ac for my home network, setup as follows: -
Sky Modem 20Mbps
IP 192.168.0.1
DHCP
Ethernet
Airport Extreme 802.11ac (Downstairs) Version 7.7.1
Static IP 192.168.0.20 - Reserved at Modem
DNS 192.168.0.1 - Not sure if this should point to modem, advice here if possible
DNS 8.8.8.8
Wirless on, secured by WPA2, also guest network
Ethernet
Airport Extreme 2010 (Downstairs) Version 7.6.4
Static IP 192.168.0.40 - Reserved at Modem
DNS 192.168.0.1 - Not sure if this should point to modem, advice here if possible
DNS 8.8.8.8
Wireless
Airport Extreme 802.11ac (Upstairs) Version 7.7.1
Static IP 192.168.0.30 - Reserved at Modem
DNS 192.168.0.1 - Not sure if this should point to modem, advice here if possible
DNS 8.8.8.8
Wirless set Extending the above network, secured by WPA2, also guest network
Ethernet
iMac 27" 2011 (Upstairs)
Static IP 192.168.0.31 - Reserved at Modem
DNS 192.168.0.1 - Not sure if this should point to modem, advice here if possible
DNS 8.8.8.8
Running OSX Server 2.2.1 (169)
So.. I understand there are many many factors here but my issues are that the iMac (Server) downloads at the expeteced rate of 19Mbps, however anything on wirless pulls around 4Mbps at best and file transfer between the iMac and Macbook Pro (Wireless) not really happening.. This is also the case for all other clients connected to the Wireless networks (5GHz, 2.5GHz and Guest).. In fact, guest network has no connection at all...
I don't think that any of my devices has the AC ability if that matters..
Further details from 'Option + Wi-Fi Icon' on Macbook Pro :-
PHY Mode 802.11m
Channel 100 (DFS, 5 GHz)
Security: WPA2 Personal
RSSI -70
Transmit Rate: 108
MCS Index: 11
I appreciate this is probably an odd setup, but any help would be appreciated..

Ok... netspeed just resolved itself across the wirless back up ro 19Mbps..
However, file transfer between the iMac and Wireless Macbook is around 5Mbps only, any ideas?
Any feedback on the dns would also be appreciated though!

Airport utility 6.3.4 can not find my airport extreme 802.11ac

Sometimes the program loses contact with Airport Extreme 802.11ac with firmware 7.7.3 The internet is OK and the internettlight is green but the software seems not to find my Airport Extreme 802.11ac. The curios thing is that the airport utility app on my Iphone will find the Airport Extreme and from here I can restart it - which (obvious) solves the problem - for some time
Probably a known problem!

The problem is with Yosemite. We have seen many posts from users with "disappearing" AirPorts, but unfortunately there does not appear to be a reliable solution at this time.
Some users have reported that turning off the Firewall on their Macs has helped with this issue. Not sure if you want to try this, and we are not really recommending that you do this, but it might be worth a try if it is important for you to be able to "see" the AirPort Extreme in AirPort Utility from your Mac.
Another check that you can perform that might help is to see if your Mac has been bitten by the Yosemite "naming" bug. To do this, open System Preferences (gear icon on the dock) and then open Sharing. Check to make sure that the name of your Mac is displayed correctly. If you see a (2), (3), (4) etc added to the name of the Mac, edit the name to correct it and restart your Mac.
You may need to check this daily as when you have the bug, the "naming" will likely continue until we get a fix.

Airport Extreme 802.11ac showing scattered websites

Recently I've replaced my linksys to airport extreme 802.11ac. Many of the websites are downloading with lazer sharp speed but few websites are shown in scattered manner and few others are just not opening at all. What can be the problem?

These situations are difficult to sort out.
What modem and broadband do you have?
Is the modem also a router?
Is the AE in bridge or router mode?
What device is displaying the webpages..? Have you cleared the cache of the browser?
Is the AE or the computer getting the correct DNS address? Test by manually changing the dns in the computer to 8.8.8.8 which is the public google one.
Then there are really nasty ones.. MTU issues.. these are really tough.

Airport Extreme 802.11ac local dns not resolving

I have an AirPort Extreme 802.11ac wireless router that I cannot get to resolve local dns names and entries. Everything else is working perfectly, even external dns resolution, but any local dns hostname does not resolve. I can ping the ip addresses of all local systems, I just cannot resolve them. I have checked all configurations and they are set correctly. Please help

adbrennick wrote:
Update:
Setting the AE in Bridge Mode works fine.
Because the dns is then moved to the main router.
Apple are bent on removing as much as possible from even what little was available in 5.6 utility.. so each update removes yet more options.. as for having telnet or ssh .. go wash out your mouth.. they are anathema to Apple total control of the environment.. I mean to say you might set something they didn't intend.

Airport Extreme 802.11ac wifi stops working - requires reboot

I have an Airport Extreme 802.11ac which has worked fine for me for several months. However, in the last 2 weeks, my wifi disappears from all devices about once every other day. The light is green on the Extreme, but no devices see the wifi. After a power cycle, the wifi comes back up and works fine, for a while (24-48 hours)
The Apple AirPort Extreme 802.11ac is running
software version is 7.7.3
Router Mode is OFF (Bridge mode)
DHCP is disabled too.
2.4Ghz and 5Ghz channel selection is set to auto.
I have no usb disks plugged in.
Is anyone else having this issue?

The light is green on the Extreme, but no devices see the wifi.
Can you test something by ethernet?? Is it totally wireless or has internet dropped out as well?
This is important.
What modem router is it plugged into.. as some are very flakey with the AC model airports?
Have you tried a full factory reset... and clean new setup?
This is required now and then. Especially if anything Yosemite is in the network.. please do the following even if you don't use Yosemite it can help.
Factory reset universal
Power off the AE.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the AE to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
Then redo the setup from the computer or iOS running the latest utility.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg AEgen6 and AEwifi for basestation and wireless respectively.
Even better since the issue is more wireless use AE24ghz and AE5ghz with fixed channels as this also seems to help stop the nonsense.
2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. Ensure the AE always takes the same IP address.. this is a problem for you as bridged you will need to set dhcp reservation in the main router.
4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric..
5. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only.

Airport Extreme 802.11ac manual DHCP range

I have one of the new Airport Extreme 802.11ac units, and am running airport utility 6.3 on my server.
I am trying to setup my network but I would like my own DHCP range instead of 10.0 or 192.168 - I would like to add 10.20, This way it wont conflict with my other network for work which has 10.0 and my IP TV Network which is 192.168. I would like to add a manual address for my home netwok so I can add a vpn to avoaid the conflits.
Is there anyway of adding my own DCHP range in the new extreme?
Thanks
Greg

It isn't possible to change the first two octet values other than what apple has already allowed.. ie 10.0, 172.16 or 192.168
That is how Apple build their stuff.
I have no idea if this would work.. but someone else suggested the idea.. export the configuration of the AE .. you will find that is available via the top menu.. then open the xml file that is produced and do a search and replace for 10.0 to 10.20 or whatever you want.. save the file.. and import it back to AE.. it is crude windows sort of operation but it worked to change dhcp messages for the poster.

Airport Extreme 802.11ac configuration issue

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