AirPort Extreme 802.11n (4th Generation) no longer recognized by iPhone 4S

I'm a new community member so please forgive me if this question has been asked and answered and I didn't see it. DirectTV came to troubleshoot a DVR cinema connection device that had been wirelessly connected to my AirPort Extreme without incident since the DirectTV device was installed 6 months ago but stopped talking to the AirPort last week.  The DirectTV technician asked me to unplug then plug back in the AirPort.  Now, my iPhone 4S will no longer recognize the AirPort.  The AirPort is not recognized in the AirPort Utility on my iPhone, but if I run the AirPort Utility on my iPad 2, it is found.  I can see the AirPort on my wifi settings on my phone but I can no longer connect to the network.  The iPad and my wife's iPhone 5 connects to wifi just fine.  Also a windows 8 laptop which was previously able to connect to the AirPort can no longer connect.  And, of course, the DirectTV device still will not connect. I am stumped.  Please help. Thanks.

OK, two possible leads:
1) Using the AirPort Utility, I disabled 802.11n, setting the AirPort Extreme to b/g only.  This seemed to help— I didn't fall off the network all afternoon.  (Setting it to 'n' only did not work, unfortunately, or else that would have been better, since it would have let me take advantage of the faster speeds for Time Machine to the shared disk)
2) Soon thereafter, for seemingly independent reasons, we starting having trouble with our DSL connection.  We reset the AEBS to factor settings, which didn't solve the DSL problem (had to get a Windstream technician out for that), but since that reset, I've been connected with 802.11a and the MBP hasn't fallen off the wireless network once.
We'll see how it holds up, but for now, the recommendation seems to be first to reset the AEBS settings to factory default, and then try disabling 802.11n...

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    OK, two possible leads:
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    o IPv4 Address: <enter the desired IP address>
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    Is there any chance we'll see WMM (WiFi Multi-Media) in a firmware upgrade anytime soon? I noticed that according to the WiFi Alliance's website, when the AirPort Extreme was certified, it supported WMM!
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    I shot this across... let's see if anything comes of it:
    ~*~
    To: [email protected], [email protected], [email protected]
    Subject: a rather pressing Airport Extreme (802.11n) issue
    i'm not sure if the person receiving this email will have any power (or will
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    i am a die-hard apple user- heck, even a long-time stockholder- and recently
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    pramit
    ~*~

  • Airport Snow vs. Airport Extreme 802.11n

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    ... Which is the best way to configure this?
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