Airport Extreme Airdisk's REALLY SLOW all of a sudden

I have my media hard drive connected via USB to my Airport Extreme. It serves all the media for my iTunes libraries etc. It's been working flawlessly for months, but now all of a sudden, it's cripplingly slow.
I've been trying to transfer one 800mb video file all night and it keeps saying "21 hours" and only transfers a few kb every minute or two.
I've restarted my Airport Extreme, disconnected and reconnected the USB HD and restarted the ADSL modem the AE connects to the internet through. I've also tried a variety of different files.
No difference.
Any thoughts? I know I could completely reset my AE, but if a restart won't fix it, then I doubt a reset will.

chirhodesign, any update on the situation?
i'm helping my friend overseas with this exact same problem. she just bought a new hdd and as a shared network drive via airport extreme it's EXTREMELY SLOW, maybe around 100kbps transfer rate. we're pulling our hair out trying to troubleshoot this.
does anybody have a possible solution?

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    When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    When you post the results, you might see the message, "You have included content in your post that is not permitted." That's because the forum software falsely identifies something in the post as a violation of the terms of use. If that happens, please post the results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • Time Machine backup painfully slow all of a sudden

    For some reason my time machine backups have become painfully slow for some reason. They were fine earlier today, then IIRC I booted windows, then booted back into OSX to run a backup. Despite there being only 1 or two changes (files added to the system) time machine began "preparing backup" by going through all the files on my HDD! Now, it is backing up, but at the rate of about 5 Kb/s!
    Something is wrong. I've tried deleting the progress file in the backup folder and "resetting" TM by deselecting the backup drive and selecting it again. Nothing worked. Why would TM be so slow all of a sudden?
    Has anyone any ideas?

    iBookguy wrote:
    No pre-backup thinning needed: 18.98 GB requested (including padding), 205.25 GB available
    Copied 105384 files (7.2 MB) from volume Mac OSX.
    That is a bit suspicious, but not necessarily wrong. Something caused it to think about 16 GB had been changed (it adds 20% for the "padding" in the message).
    How are you running Windoze? Is it on a separate partition? If you're running it via virtualization software, with the vm file on an OSX disk but excluded from TM, that's a possible explanation.
    105384 files in only 7.2mb? I doubt it...something seems fishy
    Those counts are nearly always very high, and sometimes crazy high. There's some indication it's counting all the metadata, extended attributes, etc., as separate files.
    If in doubt, boot up from your Install disc and do a +*Repair Disk+* on your boot volume. Then reboot normally and run another backup. That should trigger a "deep traversal," where TM will compare everything on your system with it's backups, to be sure it's got everything it should.

  • Airport Extreme, Airdisk, and Vista - large file problem with a twist

    Hi all,
    I'm having a problem moving large-ish files to an external drive attached to my Airport Extreme SOMETIMES. Let me explain.
    My system - Macbook Pro, 4gb ram, 10gb free HD space on macbook, running latest updates for mac and vista, external hard drive on AE is an internal WD in an enclosure w/ 25gb free (its formatted for pc, but I've used it directly connected to multiple computers, mac and pc, without fail), AE is using firmware 7.3.2, and im only allowing 802.11n. The problem occurs on the Vista side - havent checked the mac side yet.
    The Good - I have bit torrents set up, using utorrent, to automatically copy files over to my airdisk once they've completed. This works flawlessly. If i connect the hard drive directly to my laptop (macbook running bootcamp w/ vista, all updates applied), large files copy over without a hitch as well.
    The Bad - For the past couple weeks (could be longer, but I've just noticed it recently being a problem - is that a firmware problem clue?) If i download the files to my Vista desktop and copy them over manually, the copy just sits for a while and eventually fails with a "try again" error. If i try to copy any file over 300mb, the same error occurs.
    What I've tried - well, not a lot. The first thing i did was to make sure my hard drive was error free, and worked when physically connected - it is and it did. I've read a few posts about formatting the drive for mac, but this really isnt a good option for me since all of my music is on this drive, and itunes pulls from it (which also works without a problem). I do however get the hang in itunes if i try to import large files (movies). I've also read about trying to go back to an earlier AE firmware, but the posts were outdated. I can try the mac side and see if large files move over, but again, i prefer to do this in windows vista.
    this is my first post, so im sure im leaving out vital info. If anyone wants to take a stab at helping, I'd love to discuss. Thanks in advance.

    Hello,
    Just noticed the other day that I am having the same problem. I have two Vista machines attached to TC w/ a Western Digital 500 gig USB'd. I can write to the TC (any file size) with no problem, however I cannot write larger files to my attached WD drive. I can write smaller folders of music and such, but I cannot back up larger video files. Yet, if I directly attach the drive to my laptop I can copy over the files, no problem. I could not find any setting in the Airport Utility with regards to file size limits or anything of the like. Any help on this would be much appreciated.

  • Time Capsule with an Airport Extreme bridge resulted in slow LAN speeds

    Wondering if other people are seeing this. I am unsure if this was a result of upgrading both my TC and AEx to 7.6, but my LAN speeds had suffered in this configuration.
    1.  Comcast cable modem connected to the WAN port on my TC.
    2.  Connected an ethernet cat6 cable from the TC to my Airport Extreme, which was configured as a bridge.
    3.  My desktop was connected to the Airport Extreme.
    4.  When doing file transfers within the LAN or general internet usuage, my network speeds were extremely low.
    5.  Disconnected the cat6 cable from the TC and plugged that directly to my desktop.
    6.  Network speed jumps up by a factor of 5. LAN file transfers and internet usuage has returned to what I had expected.
    Is there a known issue where a bridged AEx conncted to another Airport "main" device will result in all machines connected via the AEx to have slow LAN speeds?
    I didn't see this issue months ago. I did less than 2 months ago upgrade our machines to the 7.6 firmware, but after experiencing some hiccups on the network, reverted back to 7.5.2.  However, the slow LAN speeds haven't gone away when the two airport machines are connected to each other.
    Any insight or advise is appreciated.

    By now, millions of users have updated to 7.6 and I cannot recall seeing a post similar to yours on this forum.
    As far as a "known issue", you would need to contact Apple regarding that.
    Suggest that you have the AirPort checked out at an Apple store if you have one near you.

  • Airport Extreme Airdisk backs up, doesn't show up in Time Machine

    I got my AirDisk to make back ups, but somehow they don't show up in Time Machine. I can only see the back ups I made when my hard disk was still physically connected to my laptop (USB cable), and not through Airport Extreme.
    Also, even though Time Machine makes back ups that I can find on my disk in Finder, I can't actually access the folders in these back ups. Finder keeps telling me it can't find the file the alias is pointing to.
    Does anyone have any suggestions? Could it work to erase all old back ups, and start all over again?

    EliasMarsh, Welcome to the discussion area!
    I suggest that you visit the "AirPort Extreme (802.11n)" discussion area since that is the ONLY AirPort Extreme base station (AEBS) with the ability to use USB hard drives and there are many discussions about this topic already in that discussion area.
    This discussion area is for the older round 802.11b/g AEBS which do NOT support USB hard drives.

  • Airport Extreme/AirDisk Apple TV - Not streaming...

    What is the "chain of command" within an AEX/AirDisk AppleTV environment?
    I've got my media drive (external usb) connected an Airport Extreme so that my laptop can access the media wirelessly. I have iTunes setup to use the external as it's library. There have been no problems with my laptop accessing this rather large library wirelessly (>150gb).
    AppleTV, however, will not stream this content. It's been trying to load for over half an hour now.
    Is data streaming from the external to my laptop, and then streaming again to AppleTV? Shouldn't APTV use my iTunes/laptop as more of a control panel instead of streaming the data twice?
    Any tips? 40gb is not sufficient for my library - i want access to all of my media. Yes, I am on an N/G network, so it's less than optimal, but I've been able to stream this media withiin a G network before.
    Thanks

    Alan just called me and we spent 30 minutes brainstorming about this, so I simply must try to put up the stuff we came up with
    Firstly, I only own a Mac Mini and an Airport Express. I am relatively new to the Mac community (although have been a huge fan and have followed the tech side of it for a long time), but here's what we came up with.
    In a nutshell, it is round-tripping from the hard drive, to the laptop, back to the airport, and then to the AppleTV. How'd we come up with this? Stop me at any point if I'm wrong... assumptions:
    - Airdisk uses samba to share the hard drive over the network with any Mac connected to that network.
    - Airdisk is available to any mac that is properly configured through regular IP (say, it's a samba share that's located on the IP of the router - your mac is already connected to the router, so it connects to the drive at router_ip/sambashare)
    So at any point further, the Airdisk is just a dumb file server located on the Airport Extreme that serves up USB drive contents (I don't mean "dumb" in a derogatory sense, more than it was designed to do the least possible, for efficiency, such as a dumb terminal).
    The AppleTV, however, finds "sources" as other iTunes libraries. Judging by Apple's previous implementations for such things, they are using Bonjour (aka Rendezvous, aka multicast DNS Service Discovery), to discover basically iTunes libraries (using the same discovery suffix that iTunes uses to find other iTunes instances on the network, say ".itunes.local").
    So since the hard drive is not advertised as an iTunes library, it won't be directly found. Instead, AppleTV finds the iTunes that's running on your laptop. It starts streaming content from that iTunes library (again, from your laptop). Your laptop in turn needs to collect the content before sending it over to AppleTV. It does this, again, over the network using Airdisk.
    So essentially, you have a packet follow this path:
    AppleTV requests for content from laptop (packet travels through Airport extreme to laptop)
    Laptop requests for data from Airdisk (packet travels from laptop to Airport)
    Laptop receives data from Airdisk (packet travels from Airport Extreme to laptop)
    Laptop sends received data to Apple TV (packet travels to Airport Extreme, and then to the Apple TV)
    So essentially, while you are streaming a movie with a lot of content, the packet is going roundabout to the airport extreme, and then to the apple TV, instead of going directly from the AE to the ATV.
    Does that make sense? Essentially, there's all this roundabout overhead for the packet to travel.
    I could TOTALLY be wrong. I would love it if Apple chimed in and proved this theory wrong
    But I think this is ok because the functionality to make the AppleTV stream directly from Airdisk is easy to add, by just patching the software. All you'd need to do is have samba shares as possible sources, instead of just other iTunes instances. You'd still be getting stuff from an IP address. You'd just change the protocol.
    Anyway, I hope this didn't get too convoluted. I'd get Alan to make up a picture. He's the graphic designer. I'm just a gearhead. (Used to be "PC Guy" turned Mac guy the moment I found out OS X had a Unix underbelly 5 years ago)
    Intel Mac Mini   Mac OS X (10.4.9)   Airport Express

  • Streaming DVD movies over Dual Band Airport Extreme Airdisk

    Hello,
    This is my first post in the discussion forums. I have been a long time reading of the discussion forums. I recently bought a late 2009 dual band Airport Extreme base station. I have been trying to stream DVD movies (TS_VIDEO) using the Airdisk feature. What I did, as an experiment, was to hook up the dual band Airport Extreme to my 2009 Mac-Mini using an ethernet cable from the base station to the Mac-Mini. I enabled file sharing on the Airport extreme base station. I hooked an external hard drive to the base station via a USB port on the base station. I mounted the Airdisk on the Mac-MIni. When I play the ripped DVD movies (TS_VIDEO) from the Airdisk I get a lot of stuttering using Front-Row. According to the Apple customer service reps, this is normal behavior. Can anybody comment on if this is normal behavior.

    An uncompressed DVD should have a maximum data rate of around 6 or 7 Mbps and so be well within the nominal 300 Mbps of an 802.11n network - even allowing for the slower actual speeds attained due to networking overheads and weak signals. However, given that you have the latest Airport Extreme it sounds like you may be suffering from the common fault many are reporting in these forums, in which disk transfer rates are very, very slow over the 5GHz 802.11n connection. Look at some of the other threads here. It is clearly a fault in the current design (not a fault with your particular unit) and something that Apple are apparently aware of. Most are hoping it will be resolved in an updated firmware at some point in the future.
    Edit: I just re-read your post and notice that you said you used a physical connection between the Airport and the Mac Mini. Thus no wireless involved. Nevertheless, others have reported poor data rates with disks connected to the unit, and so this may still be the issue. Check out some of the other threads here.
    Message was edited by: Paul Howland2

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