AirPort Extreme and Time Warner RoadRunner Service Issue

I have Time Warner's RoadRunner Turbo Internet service, which promises a minimum bitrate of 15 Mbps for downloads and 1 Mbps for uploads. Recently, my measured throughput has crashed on uploads, to well below 100 Kbps (0.01 Mbps) while going through my AirPort Extreme over 100/1000Base-T cable (system 7.4.2). When I directly connect my Mac to the cable modem, I get a consistent 28 Mbps down and 1.7 Mbps up and a ping time of 20 ms. I've tried cycling power, soft resetting, and even hard resetting to factory settings, but nothing seems to fix this throughput issue. I'm going to try a cheap 3rd party router (D-Link or Linksys) to see if I can get my throughput back up, but is there something I'm missing on my setup? I have opened SSH, IMAP and Apple Remote Desktop through the AirPort Extreme, and have enabled Bonjour on it. I can't figure out why this change has happened so suddenly.

power down the network and the modem. connect modem to the extreme wan port. connect pc to ethernet lan port. power modem up first then the router. use Airport Utility to configure your network.

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Airport Extreme and Time Warner Roadrunner...

Hello,
I have never had so much trouble with my computer...
I currently have one PC, one iMac and a macbook pro. Both iMac and mbpro have been connected to airport extreme through wireless connection. PC is connected to extreme through ethernet. Yesterday, the Time Warner tech (actually third party company) showed up to switch me from Windstream DSL to Time Warner cable internet. Unforunately, I was not here. What he did was disconnect my extreme completely and connected PC to cable modem and left all Apple products off of internet. He said it was my responsibility to connect third party routers, etc.
I spent over four hours last night trying to successfully connect my extreme to the cable modem. No luck! Does anyone have a straight forward answer as to how this can happen?!? I can get it to where my airport is showing connected up to isp on imac, but it then fails with the internet. the ip address it shows is 169... When I check my ip address to the cable modem when directly hooked up through PC, it says it is 76...
At this point, I am totally lost and ready to just give up! Any help would be appreciated!!
Thanks!!

power down the network and the modem. connect modem to the extreme wan port. connect pc to ethernet lan port. power modem up first then the router. use Airport Utility to configure your network.

How do I connect Airport Extreme and Time Capsule to my new iMac so that AE is used for network and TC only used for Time Machine backup?

I didn't realize that Time Capsule will only support the print function of a wireless multifunction printer. So I want to use Extreme for my network to have full use of my printer and use TC as the Time machine backup only. How to I make the connections?

Thanks for your response and this is getting complicated but I just purchased a new iMac as well as the Airport TC. I've had the Airport Extreme for a year or so. The Airport Extreme worked perfectly with my old iMac wirelessly and I had all functions of my printer with no problems. I was expecting the same with the TC. But the instruction that came with TC say to connect the printer to the TC via USB...which I did. And the print function worked perfectly but nothing else. In researching I discovered that when wired that way the TC only supports the print function...not scan or fax or anything else. I tried going wireless since my AE worked perfectly via wireless but I got no printer functions at all that way. But I'm wondering also if I tried that during a time I was having other issues...I had to delete and re-add my printer which solved some other problems. I may try that again...and see if I can get all print functions with just the TC connected
As far as connecting both your AirPort Extreme and Time Capsule on your network, we're not clear on exactly how you want to do this. Will the AirPort Extreme connect to your modem using an Ethernet cable and the Time Capsule connect to the AirPort Extreme using an Ethernet cable?.......or......do you want the Time Capsule to connect to the network using wireless?
Well... first of all I would like not to have to use the AE at all...I would prefer using just my TC for network, all print functions and Time Machine backup if that's possible. My printer will not accept Ethernet connections (Canon MX512).
After failing at getting this to work, I decided I would try to use my AE for net and print functions and just use my TC for Time Machine backup. I tried several different connection configurations with no success until finally I connected cable modem to my AE via Ethernet and went wireless with the AE and printer. but connected the AE to the TC via Ethernet and amazingly everything worked like a charm (for a while) and I was patting myself on the back for being so smart. But now I find that the connection only lasts for a short time. If I leave it for a while the TC goes invisible...or at least I see a message saying the Ethernet is unplugged...but it is not... and I lose internet connection even though I have a green light on my AE. So now I'm at a loss. I don't know why I keep losing network signal and why my system thinks the Ethernet is unplugged.
So... after all this...I figured I wasn't so smart after all and I must have things wired incorrectly.
So... it sounds like you are saying I should go back and try again to get my new TC to work as I want it to via wireless instead of connecting via USB...is that correct? Could you tell me exactly how I should wire my equipment from cable modem to AE and/or TC to achieve net capability, full functions of my printer and Time Machine backup...
Thanks...

My Airport Extreme and Time Capsule both cannot do not mount my Seagate USB external hard.

My Airport Extreme and Time Capsule both cannot do not mount my Seagate USB external hard.
I am running OS 10.7.5
Both the TC and AE are updated to 7.6.1
The Seagate drive in formatted: Journaled HFS+
I tried everything on Apple's Article: HT1331 and the basic reboots and restarts.
"Next"

It sounds like you may be confusing "mount" with "recognize".
Connect the drive to the USB port on the AirPort Extreme
Open Macintosh HD > Applications > Utilities > AirPort Utility
Click on the AirPort Extreme icon, then click Edit
Click the Disks tab
Does the AirPort Extreme "recognize" your hard drive? If yes, it will be displayed in the window.
See example below of a WD 500 GB drive connected to the AirPort Extreme.
If your drive is formatted HFS+ and it does not appear here, then you will almost certainly need to use a powered USB hub with the hard drive.....even if the hard drive has its own power supply. The USB port on the AirPort Extreme and Time Capsule is under powered.
Post back when the drive is "recognized" and we will next "mount" the drive.....although you likely already know how to do this.

Cisco router RVS4000 with Airport extrem and Time capsule.

Problem droping connection to internet when is Time capsule in extended wifi mode. When I turn off wifi on time capsule Airport extreme work fine.
Airport extreme and Time capsule is conected via ETH.
Any idea ?
Thaks
B.

If you use ethernet to connect the AE and TC .. you must NOT extend wifi.. you use Create a wireless network. And setup with same name and security. You are using roaming network.. not extended wireless.. if you want to use extended wireless no ethernet
see http://support.apple.com/kb/HT4260

I'm having a hard time setting up my external hard from with my AirPort Extreme and Time Machine Backups.

I have been using a Mac Mini with an external hard and Time Machine. I bought an Airport Extreme and have had problem setting up the hard drive using the USB port on the Airport Extreme. I also just recently bought a Mac Book Air and hope to have both computers back up to the external hard drive using Time Machine and Airport Extreme. I have been using the optical drive from the Mac mini to load programs into the Mac Book Air. I think I'm just getting confused in Finder. I am just not seeing the hard drive. I ended up plugging the hard drive back into the Mac Mini and that is work fine again. How do I setting the external hard drive up to the AirPort Extreme and use for both computers? Or at least to start with the Mac mini.

It's critical to understand that Time Machine (TM) stores backups differently between local and network drives. That would mean the TM backup on your locally attached USB hard drive will not be directly useable when it is connected to the AirPort Extreme Base Station (AEBS). There is a way to copy a local version to a network version, but it is not fool-proof. When you do connect this drive and point TM to it, TM will start a brand new backup, leaving your existing backup as is.
If your current backup is critical to you, you may want to consider getting a second USB drive to attach to the Extreme and use your existing one as a backup ... or use TM's multi-backup process to backup to more than one destination drive alternatively.
So, at this point, you may want to make a decision on how you want to go forward to help provide a solution for you.
To directly answer your question, when you go to select a destination for a Time Machine backup, the drive(s) that show up under "Backup Disks" are those that TM already recognizes and has backed up to. Those listed under "Available Disks" are drives (either local or on the network) that TM can back up to.

Airport Extreme and Time Machine. Despite now being officially supported, does it work?

The subject says it all. After purchasing the new tall Airport Extreme and connecting a WD 2TB drive (as I had with the earlier AE) I have yet to have a backup execute properly. It will be fine for a few days then TM will announce it's done a verification and a new backup is required. Thank goodness I have offsite backup since TM is doing absolutely SFA for me at the moment.

Yuri van Hoof wrote:
Now I connected this USB External Disk to the Airport so I can use it as an network disk. This is working as well. I can get it mounted and read and write on it. Nice...so far.
Now I want TIme Machine to update/compleet my latest back-up, and here the problems start.
I hate to have to tell you this, but backing-up that way is unreliable and not supported by Apple. See: Using Time Machine with an Airport Extreme Air Disk.
But then I got the message; disk is full. Hmm?
Yes, because Time Machine stores backups differently when done over a network, it doesn't see the ones made while directly connected. See the blue box in #17 of Time Machine - Frequently Asked Questions.
Does anybody now how to get the old 'Backups.backupdb' connected ore recognized as the ONE which TM should compleet?
Realistically, you have two choices:
Knowing the considerable risks, as detailed in the first link, if still you want to back up wirelessly, connect the disk to your Mac and erase it. Then connect it to your Airport and let Time Machine start fresh.
To return to backing-up while directly-connected, delete the <Computer Name>.sparsebundle from the top level of the drive.

Confused about which would be best. Is there a site I can quickly compare airport express, airport extreme and time capsule?

I'm confussed about which would suit me better and was looking for a comparison chart to quickly see the differences of each. Is there a site I can quickly compare the Airport Express, the Airport Extreme and the Time Capsule? The Time Capsual is a little more obvious seeing as it lets one back up one's hard drive, but I'd still like to see it's other features in comparison.

There is. Look at the AirPort Express page....Mac > Accessories > AirPort Express.... or look here:
Compare Apple Wi-Fi base stations AirPort Express AirPort Extreme Time Capsule

Issues with Airport Extreme and Time Machine

I have a Airport Extreme that is connected to a cable modem, that airport extreme is then hardwired connected to a time machine.
Recently, I have had trouble connecting wirelessly to the airport extreme. Even more troubling is that I can no longer can connect via ethernet to the time machine directly. In other words, the only way I can connect is by directly connecting to the airport extreme.
Any help would be great. Oh I have a MBP with the latest updates and a MB that is not connecting to the time machine or wireless to the extreme

angelop wrote:
I have used the following for about two years.
-MBP, Airport Extreme, External HD (1TB) for my time machine.
You probably know, that's "iffy" and +*not supported by Apple.+* See the Using Time Machine with a USB drive connected to an Airport Extreme *User Tip,* also at the top of this forum.
To get around this issue, I have switched off the Time Machine, and am only turning on once a week or so, to grab any changes or additions I've made. I've been doing this for about 6 months now with no problems.
Now whenever I do this, (It should only be backing up an album or two from iTunes,) it tries to back up my whole system again. EVERY TIME. It did not do this before.
If you go too long between backups, Time Machine will do a new, full backup. And once it decides to do that, it will keep trying until it succeeds. There are some other possibilities as well. See #D2 in the Using Time Machine with a USB drive connected to an Airport Extreme *User Tip,* also at the top of the +Time Machine+ forum.
If none of those seem to explain it, see #A1 there; download the TM Buddy widget, copy and post the messages here.
Why are you only backing-up once a week? Time Machine was designed to back up changes hourly, as long as your Mac is awake and the TC is in range. It will protect you best that way, and unless there's a problem, those backups will usually be very quick.
But if you're only going to back up once a week or so, then Time Machine is not the best app for you. See Kappy's post on Basic Backup, complete with links to the web sites of each product.

Trouble with Airport Extreme and Time Capsule

Just got a new 2TB time capsule and added it to my network (existing Airport Express and Airport Extreme). All devices are hard-wire back-hauled to Linksys router. Set up was straight forward with no issues and initiated a time capsule back up without a problem. Within hours I noticed that the TC was no longer reachable in Finder.. Opening the AirPort utility, I saw that both the Extreme and the TC were "lost". Still had (green) internet connectivity, but the base stations were showing as off-line in the Airport utility.
Tried rebooting and checking from multiple other devices and no luck. Occasionally will find them both on-line in Airport utility, but seem to lose one (usually TC) after a short period. All are running the most up to date version of firmware (7.7.3). Prior to installing the TC, I had experienced 0 issues with Airport Express and Extreme.
Has anyone else seen similar issues? Are there settings that need to be accounted for in some way to avoid these frustrating "lost devices"?
thanks

Thank you for your quick answer, smorkerz. However, I did it and it doesn't work.
I tried to check separately the time capsule and the airport extreme, switching one off when using the other one. The result is that each one works alone but when I use them both, just time capsule appears, works well, and I can't use the airport to print for instance.
Do you understand anything ?

Lifespan of AirPort Extreme and Time Capsule

In April 2009, I bought a 1 TB Time Capsule. It developed the power supply problem (covered in other discussions) and died. In September 2011, I bought a replacement 2 TB Time Capsule.
A few weeks ago, while running a Time Machine backup from my MacBook, the Time Capsule spontaneously reset rather violently -- there was a noticeable sound it was so violent.
Since that spontaneous reset, I have two problems: (1) The guest network will not give an IP address to any device. (2) On the main network, the performance has been very spotty. (I get occasional disconnects on various devices, webpages may stall or not load, etc. The Airport indicator ("rainbow") remains active when experiencing these issues.)
My question: Is this a reasonable experience? Should I realistically expect to buy a new base station every 2 years? Are these problems more common with the Time Capsule than with the plain AirPort Extreme? I have heard of drive failures on the Time Capsules, but my problems seem to relate to the wireless capabilities, not the drives.
Thanks,
Brian

The Time Capsule has not lasted as well as the Extreme. I think the reason is mistakes were made in the design. It is too small to hold a full size hdd.. it is over hot when it runs, because the fan which is available doesn't run.. and putting the power supply inside a sealed device makes it extremely difficult to fix.
If you have apple care on any computer and the TC was purchased within 2years of it, then it is also covered. So you still have some time, to get a new computer and get the TC fixed. I think Apple now expect you to dispose of everything on a 3year cycle.. and keep it whilst it has applecare.. !!
Many of the early express did die with the same problem of internal power supply.. it leads to the device running too hot. They did seem to get it fixed in the later ones.

Problem with Airport extreme and Time machine

I recently purchased a 320gig external hard drive for Time machine. I connected it to my Airport extreme but it is not being recognized for some unknown reason. If I directly connect it to my iMac it works perfectly. I've updated with the latest firmware and it should work via USB with Airport extreme. Any suggestions why it is not working?

angelop wrote:
I have used the following for about two years.
-MBP, Airport Extreme, External HD (1TB) for my time machine.
You probably know, that's "iffy" and +*not supported by Apple.+* See the Using Time Machine with a USB drive connected to an Airport Extreme *User Tip,* also at the top of this forum.
To get around this issue, I have switched off the Time Machine, and am only turning on once a week or so, to grab any changes or additions I've made. I've been doing this for about 6 months now with no problems.
Now whenever I do this, (It should only be backing up an album or two from iTunes,) it tries to back up my whole system again. EVERY TIME. It did not do this before.
If you go too long between backups, Time Machine will do a new, full backup. And once it decides to do that, it will keep trying until it succeeds. There are some other possibilities as well. See #D2 in the Using Time Machine with a USB drive connected to an Airport Extreme *User Tip,* also at the top of the +Time Machine+ forum.
If none of those seem to explain it, see #A1 there; download the TM Buddy widget, copy and post the messages here.
Why are you only backing-up once a week? Time Machine was designed to back up changes hourly, as long as your Mac is awake and the TC is in range. It will protect you best that way, and unless there's a problem, those backups will usually be very quick.
But if you're only going to back up once a week or so, then Time Machine is not the best app for you. See Kappy's post on Basic Backup, complete with links to the web sites of each product.

AirPort Express and Time Warner Wideband Internet

So.
I live in an apartment with four other people, and just yesterday we had installed Time Warners 50Mb wideband service. The modem with which the service comes is an SMC Networks SMCD3GN modem and wireless router combination.
With infinite grace and kindness, Time Warner has taken the time to hardcode the name of the wireless network as well as the password and -not- allow me access to the management software on the router. Since technically I am leasing this equipment from them, they have no problem doing this to me. If I'd like, I could call Time Warner and have them change the function of the equipment from modem and router to just modem.
My question is this: can I use the AirPort Express A1264 as a wireless router -without- sacrificing speeds? I rudimentarily installed the APE (is that the acronym people use?) just plugging into it an outgoing ethernet cable from the router, and when I connected to the network, I was getting speeds of about 10Mb, not the 50 I'm paying for.
And while I'm here, what's the best way to boost the 38Mb speeds I get on my wireless network vs the almost 50 wired? I have a feeling it has something to do with interference (I'm in a big building in New York and there must be over 25 other networks I pick up) but like I said I can't change that without access to my router.
Help me squeeze every last kb/s out of this situation!
Thaaank you
Will

My question is this: can I use the AirPort Express A1264 as a wireless router -without- sacrificing speeds?
Any router, with NAT enabled, will introduce some "loss" of bandwidth across the WAN-to-LAN interface. That would be true for both the AirPort Express Base Station (AX) or the SMC Gateway that was provided to you by your ISP. Disabling the SMC's NAT and substituting the NAT service provided by the AX will probably not "buy" you any additional performance gains.
The reality is that no one experiences speeds anywhere near to what their ISP claims to offer, at least not when it comes to Web surfing. This isn't entirely the ISP's fault. The ISP's claimed throughput rates are for sustained downloads of an individual file ... and from their Internet infrastructure servers. 99% of the time you will not be accessing web pages from their servers but from other servers located elsewhere on the Internet.
As you know web pages are typically made up of several files—the HTML code, graphics, Flash elements, and so forth—each of which has its own latency. And then there are all the vagaries of the Internet as data from the Web site hops from router to router down to your computer. This is why, when ISPs advertise download speeds, they're only referring to downloads directly from their own servers.
And while I'm here, what's the best way to boost the 38Mb speeds I get on my wireless network vs the almost 50 wired?
There's at least two things that you can do to improve your local wireless network bandwidth: 1) Operate the network in 802.11n only mode in the 5 GHz radio band. If the router offers it, make sure that you run this network in a "wide" or "double" band mode, and 2) Remove all sources of Wi-Fi interference. The second one will definitely prove to be more challenging in your current environment.

Airport Extreme and Time Capsule – A few questions

Hey guys,
I have a Belkin Modem/Router with a USB port for storage, but I just found out it only has 10/100 Ethernet, and can only mount 1 hard drive to that storage port. Other than that, it works fine and I am happy with it. Its stated wireless speed is 300mbps, and it supports 802.11n draft 2.0.
I also just got a Mac, and was considering a Time Capsule for using Time Machine (Or, because am also considering a Drobo, just a straight Airport Extreme).
So my questions are:
1. Is there any point in keeping the Belkin to use as my modem if it’s got 10/100 Ethernet ports? Will that make the Time Capsule/APE (And hence the attached drives/devices) perform at the slower speed?
2. I don’t know if I can just “turn off” the Belkins Router abilities anyway. Assuming I can’t, will having 2 routers on my network even be possible? (Mac’s software is infinitely more user friendly, and I’d want to use it for my network).
3. Is there a limit to how many Hard Drives I can connect to an Airport Extreme/Time Capsule? (My Belkin can only share one, even via a USB Hub – it only sees the first drive.)
4. For now, my storage drives are standard HDD’s from WD and Seagate, but I am considering a Drobo (Some form of RAID storage is happening in the next few months, for sure).
In either case:
a) Will Airport Extreme recognize my External Hard Drive as a Time Machine Backup Destination? (And as a Drive to store other media)
b) Will Time Capsule recognize my external hard drive, in addition to itself (Since it’s also a Hard Drive?)
5. This page: ((http://www.apple.com/airportextreme/features/harddrivesharing.html) says: “You can set up password-protected accounts for everyone on the network or allow read-only access to certain files and folders.”
Some folders, I don’t even want to allow read only access to. Can I require a password before they can be viewed, or modified/deleted? (If I go the time capsule rout, I would want to protect the drives attached to it, and probably not the HD on the capsule itself).
6. Also, the rest of my computers are PC’s, and I was wondering if it’s possible (and safe) to set up time machine to backup to the time capsule for Mac, and allow the other PC’s to backup to it using their version of “Time Machine” too?
I know this will leave less room for mac and PC backups, but it would free up room on my Drobo / HDD’s
7. Can Time Machine backup wirelessly to other drives, such as http://shop.nextbyte.com.au/Script/MCH/Products/532195-NextByte-WDBACG0020HCHAES N-WD-My-Book-Live-2TB
Thanks so much for your help.
P.S. Can anyone recommend a good modem to use with the Airprort/Time Capsule?

No help?

Set up advice needed and appreciated Airport Extreme and Time Capsule

Hi all - bear with me on this
I have an Airport Extreme attached to my modem in the living room - all is well
This is attached via the house electrical mains to a Time Capsule in the office - which I use as a back up drive - which is wired to my main computer (iMac).
All works well - but the range in the back - where the office is - isn't great (i struggle to go wireless in the garden) - would it be improved if I ticked the 'Allow this network to be extended' box?
I am not 100% certain what this means - what it does and whether i should tinker (by and large the two airports are set up and working as they came out of the box)
any help is appreciated
best
darren, lockerbie,uk

The second part puzzles me - excuse me (but i honestly don't know) do both units give off a wifi signal of roughly equal 'amounts'?
Yes. Since both are connected by "Ethernet" each base station is its own wireless network and you have a few options on how best to configure them.
One of those options is to give both wireless networks the same Network Name (or SSID) so that you can, for example, "walk" a laptop from one to the other and stay connected. This is known as a roaming network.
If this is something that you don't desire or have a requirement for, then leaving them as two separate wireless networks would work just as well.
So what i am asking - i guess - is can i increase the distance the wifi signal reaches of the second unit (the time capsule - that is wired to the airport extreme)
To extend the wireless range of the Time Capsule (TC) you would need another 802.11n AirPort, like the AirPort Express Base Station (AXn). This should get a stronger signal out to the garden. Of course, it would really depend on the distance from the TC to where you would like to place the AXn to get the best results.
Let me know if you need help configuring the base stations.

AirPort Extreme and Time Warner RoadRunner Service Issue

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