Airport Extreme and Westell Modem problem

Two days ago I bought a new Airport Extreme to replace my Belkin Wireless G router which operates without problems. I have spent hours unsuccessfully trying to get my AEB to work. My Westell modem is in bridge mode, and each time I configure my AEB to connect via PPoE my results are a flashing amber light on the AEB and a scrolling message next to my airport connection icon which states "Attempting to Negotiate PPoE." After several seconds this message disappears, the airport icon shows full signal strength but I'm unable to connect to the internet. The light is still flashing amber and the Airport Utility indicates that there is a problem with the IP address from the modem.
Reconfiguring the AEB to connect via DHCP results in a green light and the Airport Utility indicates that all is well and I'm connected to the internet. However, each time I try to connect to the internet I'm taken to the configuration page of my Westell Fast Access modem.

I had a similar problem. I had to switch my computer's Airport seting to DHCP from PPPoE. Then I was able to access Airport Utility(be sure to upgrade to 5.1). My Airport Basestation Internet setting was on "Always On". I switched it to "Automatic". Then switch my computer network/Airport setting back to PPPoE. Hope this helps.

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Airport Extreme and Westell DSL modem

Hi all,
I am a MCSE Certified Professional in Windows 2000.
I got a new Apple Airport Extreme router to replace my Sister's Netgear router. I kept having to reset it all the time. In setting up the Airport I found out that the Westell modem actually has a router built in. I did not know that before.
My question is whether to set this up as a router or a base station. I am know that setting up the Airport as a base station is the recommended way to go. But, I am thinking that it is also not as secure. Also I don't have as much control over port forwarding and VPN access, etc. Also how does the DHCP IP addressing work going only through the Westell modem? Right now I have the Airport setup as a router with NAT unchecked. And an IP address set to something other than 192.168.1.1. Which is what the Westell is set for.
The only think I dislike about the new Aiport Extreme is the fact that I can not change the gateway ip address. I can't understand why Apple decided to do it this way. In the Router configuration as described above the network is working very well so far.
What are your thoughts.
Thanks,
John Gerard

John,
The 6100 is an older product (~2006?). Depending on how long your unit has been in service, there may have been firmware updates released by Verizon which will greatly affect the appearance and contents of pages presented by its embedded server. I advise you to update the 6100 firmware if needed, before changing the configuration. Verizon will often ship out a current DSL router to Mac subscribers on request, since Westell routers can't be flashed from a Mac. (You'd probably get a 7500). If you do choose to continue configuring the 6100, look for an "Advanced" tab where you can turn-off IP address distribution for a private LAN. That should effectively put the 6100 into bridge mode. However, Verizon employs dynamically-assigned DNS servers; without locally-stored DNS entries, I'm uncertain about how well the 6100 will continue to negotiate DNS lookups in bridge mode.
I can't offer any more-specific advice about configuring the 6100 since I've never used the product. However, based on what I do know about Verizon's suport for their hardware, I still believe that you'll be creating extra challenges down the road by chosing to configure any DSL router as a bridge, since Verizon won't provide troubleshooting support for that configuration.
Now that this discussion has substantially drifted away from anything relating to an Apple AirPort, I believe you'll get better configuring advice from Verizon DSL tech support (800 567-6789) and/or Verizon's DSL "High-Speed Internet" Help pages. So that other forum visitors may benefit from reading this discussion, please come back and post a descrption of the solution that worked for you.
Thanks and good luck!

Airport Extreme and USB Printer Problem

I have an Epson printer connected to the USB port of my Airport Extreme. This has worked just fine for years. But from today neither my iMac nor my MacBook Air can "see" the printer any more. I have rebooted everything a couple of times, but still no joy.
I have connected the printer directly to a USB port on my iMac, and all is well, so I guess the problem is not with the printer.
The only thing significant done to my system in recent times is the latest security update, which I installed yesterday.
Can anybody give me a clue as to why this problem has suddenly raised its head after all these years?

Hi bricknell,
It sounds like you are experiencing some printing issues after performing an update to your computer’s software. Here is an article for you with some troubleshooting steps that will help you address this issue:
Troubleshooting printer issues in OS X - Apple Support
https://support.apple.com/en-us/HT203343
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Airport Extreme and Time Capsule problems

I have had an Airport Extreme 802.11g, version 5.7 for several years and have some problems that is get stuck now and then, so I have to restart it. I have tried to upgrade software, but cannot find anything appropriate. Assume 7.5 is a software version, but where and how to upgrade?
I got another problem when I bought a Time Capsule. It interferes with my Siemens Gigaset wireless phone. I have tried to change channel etc, but it does not seem to help. Any tips?
The two problems are not related, as I had the first problem before I got the Time Capsule.
Tor

v5.7 is the latest firmware for your AEB 802.11g.
v7.3.2 is the latest firmware for the TC.
You should probably do these simple maintenance tasks:
Simple Maintenance Tasks:
1. Repair Permissions - /Applications/Utilities/Disk Utility.app. Start Disk Utility, select your HD and click on Repair Permissions. When finished, quit Disk Utility and then restart your computer.
2. Reset PRAM - hold down Option-Command-P-R keys when starting until you hear the startup chime a 2nd time.
3. Safe Mode Startup - hold down the Shift-key at startup until you see the login screen. When logged-in, then go to System Preferences/Network/AirPort
- click on the 'Network Name:' roll-button, select 'Join Other Network...', enter 'Network Name and select the security type you are using, and finally, enter your Password and click 'Join'.
- click on 'Advanced', TCP/IP and confirm that 'Configure IPv4:' is set to 'Using DHCP', click 'OK'.
- click the 'Apply' button and exit System Preferences.
Make sure you separate the AirPort Base Station and the wireless phone by as large a distance as you can.
You could enact Interference Robustness, but it will reduce the range of your AirPort base station:
1. Open AirPort Utility, select the AirPort Base Station (main) and click on 'Manual Setup'.
2. Click on 'Wireless' tab and click 'Wireless Options'.
3. Tick 'Use interference robustness, click 'Done', and click 'Update'.
4. Wait for ABS to restart. Restart your computer and test.

Airport extreme and belkin 54g problems - tried ringing applecare.......

hi all
im new on here and new to the world of mac, i was swayed by the fact thats mac are "relaiable" and i like the OS. anway my airport connection keeps dropping and being really slow then i cant reconnect to it for ages or without having to hard reset my router and put security on again.
i dont think its a problem with the router as my vista laptop connects to it no problem and never drops.
i rang apple and they were not helpful and at one point kept me on hold for 12 minutes in between conversation (on a 0870 number!!) and eventually i had to hang up what they told me was to download a file that they pointed me to and when i did it said i dont have the right hardware for this instillation and realized he told me to download the airpot base station thing
anyway can anyone help me please im getting really frustrated
here are some details from about this mac
Wireless Card Firmware Version: Broadcom BCM43xx 1.0 (4.170.25.8)
thanks for your time
Chris

Thanks.
If you have the Expresses connected via ethernet to the LAN ports on the Extreme,
you will configure each device to "Create a wireless network" with the exact same name, security and password as your Extreme wireless network. You can probably leave the Channel setting at Automatic for now.
In addition, each Express must be configured as a "bridge"
Since the Express is a single band device, you will need to decide whether you want to expand either the 5 GHz network or the 2.4 GHz network from the Extreme's wireless network. The Express can't do both simultaneously.
Post back if you need more info on your "roaming" network setup.
Message was edited by: Bob Timmons

Wireless printing with airport extreme and uverse modem

Hi,
I'm trying to hook up an airport express so that my PC Windows 7 and Mac Mini mid 2011 can print to both of my laser printers.
The dell is network attached and the oki is network attached as well as usb attached directly to the express.
Both systems see the printers but when i send a print job from the MAC it just errors out. If i send it from the pc like normal then it still works ok.
I also can't see either printer from my iPad 2 running iOS 5.0.1
Right now I'm running a UVerse 3800 router/modem and i have the airport express ethernet connected to one of the lan ports of the uverse router.
All printer drivers are current as well as the MAC software.
Help

The dell is network attached and the oki is network attached as well as usb attached directly to the express.
If both printers are Network-Ready, then there is no need to connect either to the AirPort Express Base Station (AX) by USB. Being Network-Ready, these printers have their own built-in print servers which should be controllable by their front-panel interface and/or via a web-based interface.
I also can't see either printer from my iPad 2 running iOS 5.0.1
Unless both printers are AirPrint-enabled, no iOS device will be able to print to them directly.

Constant Activity between Airport Extreme and modem

Hello all,
I am the recent owner of an Airport Extreme. My Aiport Extreme is connected to my VDSL modem through the WAN port.
In the Options menu, I set the option "Status Light" to "Flash on Activity".
Doing so, I discovered that there is always activity between :
1) the Airport Extreme => I can see the green led flashing every 4-5 seconds
2) the VDSL modem => I can see the network led of the modem flashing every 4-5 seconds in sync with the Airport Extreme
Initially, I thought it was "real traffic" coming either from wireless devices or ethernet devices... But after unplugging the ethernet cables (for the devices connected via cables) and after disabling the Wifi network of the Airport Extreme, the leds of both Airport Extreme and the modem were still flashing in sync every 4-5 seconds... Then, I also unchecked the "Set time automatically", and still, both leds were still flashing in sync at the same interval !
I am a bit lost !
I am wondering what there is traffic/activity happening every 4-5 seconds when no device (either via Ethernet or wifi) is connected.
Do you also face the same issue ? Do you know the reason of the almost permanent activity between the Airport Extreme and my VDSL modem ?
Thank you very much for your replies !
Regards,
trabala38

Hello Bob Timmons,
Thanks for your insight in this.
Well, actually, to be logical, this traffic between the WAN port of the Airport Extreme and my modem could be coming from
1) garbage/requests on the VDSL line from my ISP
2) requests from the Airport Extreme to my modem
If it is number 2, do you think that the Airport Extreme could query the modem every 4-5 seconds, i.e. to check that the Internet connection is alive ?
Thanks for your feedback,
Regards,
trabala38

I'm having a hard time setting up my external hard from with my AirPort Extreme and Time Machine Backups.

I have been using a Mac Mini with an external hard and Time Machine. I bought an Airport Extreme and have had problem setting up the hard drive using the USB port on the Airport Extreme. I also just recently bought a Mac Book Air and hope to have both computers back up to the external hard drive using Time Machine and Airport Extreme. I have been using the optical drive from the Mac mini to load programs into the Mac Book Air. I think I'm just getting confused in Finder. I am just not seeing the hard drive. I ended up plugging the hard drive back into the Mac Mini and that is work fine again. How do I setting the external hard drive up to the AirPort Extreme and use for both computers? Or at least to start with the Mac mini.

It's critical to understand that Time Machine (TM) stores backups differently between local and network drives. That would mean the TM backup on your locally attached USB hard drive will not be directly useable when it is connected to the AirPort Extreme Base Station (AEBS). There is a way to copy a local version to a network version, but it is not fool-proof. When you do connect this drive and point TM to it, TM will start a brand new backup, leaving your existing backup as is.
If your current backup is critical to you, you may want to consider getting a second USB drive to attach to the Extreme and use your existing one as a backup ... or use TM's multi-backup process to backup to more than one destination drive alternatively.
So, at this point, you may want to make a decision on how you want to go forward to help provide a solution for you.
To directly answer your question, when you go to select a destination for a Time Machine backup, the drive(s) that show up under "Backup Disks" are those that TM already recognizes and has backed up to. Those listed under "Available Disks" are drives (either local or on the network) that TM can back up to.

How to set up 6th Generation AirPort Extreme to cable modem as a wireless router and then connect my 3rd Generation Time Capsule to AirPort Extreme as a wireless extender?

What is the best way to set up my 6th Generation AirPort Extreme (A1521) to my cable modem as a wireless router and then connect my 3rd Generation Time Capsule (A1355) to my AirPort Extreme as a wireless extender? I live in a small 1 story house and I currently have the Airport Extreme connected to my cable modem in the living room and the Time Capsule plugged into the wall in my bedroom. I am able to wirelessly connect to the internet using the AirPort Extreme as my router and I can also do wireless back ups to my Time Capsule. My problem is that my connection seems to be really slow! My 1TB Time Capsule back up is only half way complete and it has been 3 days! My computer has been backing up all day and night for almost 72 hours and its still not even 75% complete. I have backed up to this Time Capsule in the past and it never took this long. I am thinking that when I set up my AirPort Extreme and Time Capsule using AirPort Utility I must have set it up incorrectly or something.
How do I set up my Airport Extreme and Time Capsule for the fastest possible internet speed and back up speed?
Thank you,

AirPort Utility 5.6 works with AirPort Extreme 802.11g base stations.
It works with N version airports.
It will also show details of the AC model but cannot be used for the setup.. mostly.
I purposely got the new 6th Gen Airport Extreme so my internet connection would be a lot faster!
Your network will be much faster when you have AC client directly connected to the AE. Older client will go no faster.. but what is worse.. extend wireless is mixing new and old wireless standards.. guess what one wins.. OLD.. So when you extend wireless.. you have no improvement whatsoever. This whole post is about extending wireless.. so you cannot extend to older equipment and do any better.. maybe slightly better signal although from your comments that isn't happening either.
I would rather not have to use an ethernet at all with the TC and I don't know EOP adapters are!
If you do not use ethernet then you are going to be forced to accept slow speed.
EOP (ethernet over power). Also called homeplug in the US.
http://en.wikipedia.org/wiki/HomePlug
Provides a method of networking over power cabling that already exists in your house.
So what your saying is for the fastest internet speed and back up speed possible I should keep my Airport Extreme plugged into my Modem and keep my TC set up as a wireless extender? Then when I want to do back ups I should plug an ethernet cable from my TC to my MacBook Pro?
To spell this out.
A wireless link to an extended device will go very slowly.. if it is not direct.
So lets say you have a laptop sitting in the lounge.. Your connection goes.. Laptop- - - - - AE- - - - -TC.
That means two wireless links.. wireless has this nasty half duplex and single channel nature.. it can send or receive (Tx or Rx) but not at the same time.
Ethernet by contrast does both at once. It is full duplex.
Wireless can talk to one client at a time.. so if there are multiple items using wireless lets say 4 devices.. then your computer gets a 25% time slice. Since wireless cannot handle multiple simultaneous connections.
Ethernet by contrast can connect multiple computers to multiple destinations at the same time.. all transmitting and receiving at full speed.
When you put all this together.. there are a couple of rules for fast connection.
1. Use ethernet at all times. Where you cannot use ethernet use anything but wireless.. eg EOP (homeplug) at least to try and get rid of wireless.
2. Where you must use wireless use it sparingly and make sure it is never more than one hop.. ie never have an extend wireless (repeater is more usual term). Repeater will cause instant slowdown of 50% and maybe up to 75% just because it is so inefficient.
3. Fastest wireless is 5ghz but it has very short range.. you need to be up close and personal to get it working.
Apple routers however unless you do manual setup I suggest are set to connect to best signal strength not best speed. It will therefore use 2.4ghz at 25% less speed than 5ghz because it is 1db better signal.. this madness means you need to setup manually for the best setup.

Recently bought airport Extreme and have connected the device to the modem. WIFI works. However when I connect the LAN port to a switch I do not see the LAN printer and my NAS. Which setting do I miss?

I have installed my Airport Extreme and have conencted it directly to a modem. WIFI works fine. However I do not see my LAN network (printer. NAS,..).
Analysis:
Scen#1: When I connect the LAN port of the Airport Extreme to a switch (as input) and connect the other LAN devices also to the switch, those LAN devices do not have access to the internet. Also connecting the iPAD with WIFI to the Airport Extreme I cannot find my LAN printer and other devices.
Scen#2: When I connect the LAN port of the Airport Extreme to a router X (as input) and connect the router X to the same switch, and the LAN devices to the switch, those LAN devices do have access to the internet. Also connecting the iPAD with WIFI to the router X I can find my LAN printer and other devices in the LAN network.
Question what has impacted the behaviour of the Airport Extreme, not to detect the devices in the LAN network. Why is the use of a switch directly behind the Airport Extreme not working (no internet access for the other devices and Airport Extreme is not the basis station for the LAN network)?

Your scenario #1 is a correct configuration and should work. It seems as though your Extreme is not acting as a router as I believe you intend.
Most likely, you need to reset your modem. Power it down and let it rest for a few moments. Some need longer than others. Then, I recommend you "hard reset" your Extreme (see below) and configure it again, after the modem has been reset. From then on do not change what is connected to your modem without powering it down first.
Once configured, confirm your Extreme's wireless network works as expected and that your iPad and every other wireless device can load web pages. Then, connect the printer directly to one of the Extreme's LAN ports and confirm that it works as well. After that it should work equally well with a switch between it and the Extreme, as should every other wired device connected to the switch. This assumes your switch is an unmanaged device requiring no specific configuration.
Scenario #2: Having a router connected downstream of another is not a normal configuration, so don't pursue that as a solution. It will only distract you from determining the problem. If you want to repurpose Router X as another device do so only after everything else is working to your satisfaction.
To "hard reset" an AirPort Base Station: make sure it's powered up, then press and hold its tiny reset button and keep it depressed for five to ten seconds, long enough for its LED to flash amber rapidly. Release the reset button. Then, the LED will glow amber steadily for about a minute. Then, it will flash amber, slowly, about once every second or two, waiting for you to configure it with AirPort Utility.

Regarding the product time capsule...is the modem the same as airport extreme and is the disk drive always running? I'm worried about it lasting for at least five years.

Regarding the product Time Capsule... is the modem the same as the Airport extreme and is the disk drive always running??? I'm worried about it lasting at least five years.

John,
I'd pay good money to bet it wouldn't last 5 years... I don't rate the in built power supply and as for "server grade hard disk" - Hmmmm..... The failure rate of all HD's on the market after 3 year is 60%.
Regards,
Shawn

Airport extreme and HP printer over ethernet problem

I'm new here, so forgive me if this topic has been done to death. I'm running airport extreme and have an HP photosmart 2600 connected to it via ethernet. My wife has no trouble printing with her Macbook Pro (Snow Leopard), but my daughter's older iMac only prints very intermittantly and mostly not at all.I've tried all the sharing options and reinstalling/updating the HP software, but no luck. The printer is at the other end of the house from the Airport, so connecting via usb is not an option. Any assistance much appreciated, thanks.

Using Ethernet should give the best results, plus it allows the use of more than just the print function, which USB would not. Proof of that should be the fact that this older HP model (it works with OS 9!!!) works well with your recent Mac's Snow Leopard OS.
If the iMac has OS X 10.5.8, the correct printer driver should have already been installed and no further update would have been needed. All that should have been needed was to open the Print & Fax panel of System Preferences and add the HP printer as the iMac's default printer.
When the iMac was first unable to print using the HP, did you consider any chance that the iMac was too far from the Extreme, or that there might have been some interference involved? Did you power cycle starting with the modem? When power cycling is necessary, printers seem to throw off unexplainable errors (such as out of paper or ink, paper jam - when none of these is true).

How do airport extreme and airport express routers connect to modems?

I've heard that airport extreme and airport express are wifi routers, not modems. if they are routers, they need to connect to my modem. Do they connect using a wire or wirelessly?

It must be connected to your modem with an Ethernet cable.

HT4628 Intermittent reception when streaming music via Airport Extreme and Airport Express to powered speakers. Is this a problem with the Extreme?

i get intermittent reception when I stream music from I Tunes via Airport Extreme and Airport Express to powered speakers. I Tunes continues to play uninterupted on the Mac. The problem does not lie with the Express as it occurs on both of my 2 Express at the same time. is this a problem with the Extreme?

Well, repying to my own post... Might have found the solution: I tried to do the same with a Macbook Pro 2010 using the very same setup. And it worked perfectly! No freeze, no nothing.
One explanation I see:
my iMac is dating back to May 2007, a Core 2 Duo 2,16Ghz with 2 Go of RAM.
So the computer's characteristics (or the Wifi component or the combination of all of this) might be not robust enough to allow streaming to those 2 devices...
Anyone's got anything to add?

I have a new Airport Extreme and an old airport express. I am getting an amber light on the new Extreme and a green light on the Express. I have internet no problem but the status light is blinking amber

I have a new Airport Extreme and and old airport express. I am getting an amber status light on the Extreme and a green light on the Express. The Extreme is blinking amber all the time.
I have internet and everything seems to be working.
I have reset and pulled the power cord on both the extreme and the internet block
How do I make it Green?

If things seem to be working OK, but the amber light is flashing......the AirPort Extreme has a message for you. To see what that might be......
Open Macintosh HD > Applications > Utilities > AirPort Utility
Click on the AirPort Extreme icon
Click on the amber dot in the small window
It might be a message that a firmware update is available for your AirPort Extreme.

Airport Extreme and Westell Modem problem

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