Airport Extreme Base Station not cooperating with Cable Modem

The non-specific issues are by far the most frustrating and I can't make any sense of this. To be fair, this might not be a AEBS issue as much as a ISP issue, but any suggestions are much appreciated.
History: My setup has worked great for about 6 months, but recently I've been having intermittent problems (described below) that have been getting progressively worse and more frequent. The issues have not changed in relationship to firmware/software updates for the AEBS and airport utility.
Setup: Cable Modem (Time Warner Kansas City is ISP) --> AEBS (A1143 on the latest firmware) --> periodic wireless connection to imac, macbook pro and 2 iphones. A Time Machine (hard drive) is also connected to the AEBS via USB.
Symptoms:
-Intermittent disconnects and slowdowns over wireless
-Wired connections are completely unaffected.
-Loss of wireless internet connectivity is consistent through all devices.
-Time machine is unavailable when the internet is not accessible.
-During disconnects sometimes the router doesn't even appear, sometimes I can connect but can't reach my time machine or the internet, sometimes it won't accept my password and sometimes it times-out.
Sounds like the wireless transmitter is going out on the AEBS or something, right? Well, Apple was kind enough to replace my AEBS under warranty to try to solve this problem, but it hasn't gone away.
Could this be an issue with my ISP not distributing IP address properly or something? I'm not really very savvy with the way all that works.
Thanks for your help with this mess.

Its gotta be the surrounding interference issue. I found a macworld article that refers to testing the different channels in the 2.4gHz range and finding some completely unusable (as you mention). If I didn't have a couple iPhones that can't run 5gHz, I'd certainly bump up to that because apparently that's where the performance is!
Here's a link to the article, although it's mostly a review, though information within is pertinent to our issue.
http://www.macworld.com/article/59923/2007/09/airportextreme.html

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HT3546 Does the Airport Extreme Base Station not work with the OS X Lion?

Ever since updated to OSX Lion can't get our airport station to work. Is it too old and won't work with this upgrade so do we need a newer airport?

Suggest that you download and install AirPort Utility 5.6 for Mac OS X Lion which should work with your older AirPort Extreme.
You can keep both AirPort Utility 6.1 and 5.6 on your Mac and use the one that you want or need at the time.

Base station causing interference with cable modem

I have a late model apple airport extreme base station with time machine. The unit is placed next to the cable box (that provides phone service) that connects to the modem that connects to the base station. When the base station is turned on and working (we use wifi ) there is a nuisance noise in the phones when making and receiving a call for the first 20 to 30 seconds and then disappears. When the base station is disconnected there are no problems with the phones.
Is there such a thing as shielding for the cable box and/or modem? Or is there a simpler solution?
Thanks in advance!
Luc

Hi thanks for your response.
I use a VOIP phone system provided by the cable company (no phone filters required). The VOIP connects to an analog phone management system called Talkswitch. So I have three VOIP lines connecting to the Talkswitch box and 7 lines leaving the Talkswitch box connecting to analogue phones (wired) throughout the office. So to recap:
Cable company line connects to a VOIP Box (ARIS TM604G).
A modem (Thompson DCM475) connects to the the VOIP Box and to the Apple Extreme Base station (with Time Machine).
Three phone lines connect the VOIP Box directly to the Talkswitch Box. The Talkswitch Box is NOT connected to the Apple Base Station.
The server (Mac Mini) is wired to the Apple Base Station.
When I make or receive a call there is a buzzing sound in the line. Sound disappears after 20 to 30 seconds.
When I turn the Base Station off (disconnect) the buzzing sound disappears.
When I leave the Base Station ON and I connect a phone directly to the VOIP Box, there is no buzzing.
I can only assume that the Base Station is interfering with something. Is it the Talkswitch box or the phone cables?
Should I move the Base Station further from the Talkswitch box? or Use shielded cables (which ones)? Or is there another solution? Or is it a voltage problem?
Thanks!
Luc
PS : I did not have this problem with the older Apple Base Station. Is the new one too powerful?

Airport Extreme base station not recognized anymore by Airport Utility software

Hello,
I just encountered the problem today.
I have old Airport Extreme base sation (mushroom design).Picture below.
I have iMac 24". About this Mac Picture below.
Obviously, Airport Utility has been updated recently and today my network is not valid anymore, as well as the mushroom is not managed by Aiport Utility softwrare anymore. The only way to get WiFi now is using my computer as an antenna via the sharing of internet trough its WiFi card: not satisfactory.
The message of the software led directly to this support community.
The picture with the base station icon says: "this version of Airport Utility does not support this base station. To know more, check the Sevice and Support Community."
I did reset the base station may times, without success. I can't rename the base sattion, i can't create rename my network, i can't set up password access, i can't use WiFi other than the default Airport Extreme network.
Since this is not my field of knowledge, would anyone come up with a brilliant solution other than .... :
"Did Apple just manage to make you buy a new Airport base station ?."
Thank you for your time.

Hello,
Thank you for your reply and exlpanation.
I just downloaded the Aiport Utility 5.6.1 from Apple site. Unfortunately the OS X version is not compatible with this Airport Utility.
I don't have Time Machine neither.
Below is the message I got:
"Airport Utility cannot be installed on this hard drive. The Mac OS X version on this drive is not supported"
Is there something inbetween: a correction to Airport Utility 6.2 plug in that would accept my base station and compatible with my iMac ?.
Thank you for your attention.

Can I extend a network with an AirPort Extreme Base Station Rather than with an Express?

Topic title pretty well sums up the question.
I have a TimeCapsule Base Station with two Expresses for extending the network through the house.
We're doing a 3 room addition, and there is not a convenient place to put an Express in a wall outlet in the middle room of the addition, but there's a perfect place to put an Extreme on top of a piece of furniture.
So, can the Extreme act as an "extender" only, in lieu of using an Express?

pcbjr wrote:
Topic title pretty well sums up the question.
I have a TimeCapsule Base Station with two Expresses for extending the network through the house.
We're doing a 3 room addition, and there is not a convenient place to put an Express in a wall outlet in the middle room of the addition, but there's a perfect place to put an Extreme on top of a piece of furniture.
So, can the Extreme act as an "extender" only, in lieu of using an Express?
Hiya.
You can absolutely extend a network with an Extreme. I've got a 5th gen. Extreme extending a network created with a 3rd gen. Time Capsule. On the Extreme, you'll have the option to allow (or not) WiFi clients. I recommend having all units updated to the current firmware (7.6.1 as of this writing). Note that extending doesn't work in daisy-chain fashion, meaning that your Expresses or Extremes will each connect to and extend from the TC. As such, you'll want the TC to be in as central a location as possible to offer the best coverage.

Airport Extreme Base Station cannot see with Macs

Out of the blue my Macs are experiencing a problem seeing the base station network. I can see it with my iPhone. I have a PowerMac G5 duel core 2 Ghz and cannot see the base station or it is sporadic. System says that the airpot card is recognized on my G5. Other Macs on network experiencing the same issue. Tried turning everything off and restarting. This only works part of the time.
I am on Cox cable service using the modem then the airport. Any suggestions? Thanks for any help in advance.

Hi Max,
Let's start from the beginning,
The ethernet from the modem should be wired to the Wan port of the Airport...
On page 28 of the users manual it says if the light flashes amber you should unplug the power of the modem, wait a few seconds and power up the modem.
I presume you installed the Airport utility from the disk that came with the Airport?
For more information about the reason the light flashes
Open AirPort Utility, select your base station, and then choose Manual Setup from the Base Station menu. ClickBase Station Status to display information about the flashing light
Here is a link to the Manual CLICK HERE
I was hoping to find out more about the Airport utility to see what's it's capable of doing...

Why does my Airport Extreme Base Station not recognize my iProDrive powered external hard drive?

My 500GB iprodrive is recognized when connected directly to any of my computers just fine. My AEBS recognizes flash drives just fine. But the two together don't work. I have tried reformatting to exfat, msdos(fat), extended, extended journaled, none work. Its a powered drive so I'm assuming thats not the problem. Help?

Its a powered drive so I'm assuming thats not the problem.
I have to use a powered USB hub with a 1 TB LaCie hard drive when I connect it to the AirPort Extreme, otherwise the drive is not recognized.
However, I can connect the same hard drive directly to my MacBook Pro and it works just fine without the powered USB hub.
Try formatting the drive in Mac OS Extended (Journaled), also known as HFS+, and try using a powered USB hub when you connect the drive to the AEBS.
If that still won't work, then you have to assume that the drive is just not compatible with the USB port on the AEBS.

Archlinux not cooperating with cable modem?

I dual-boot Windows 7 Pro and Archlinux, both in 64-bit versions. For whatever reason, my Archlinux install does not cooperate very well with my cable internet connection.
I have a basic 3/4 M connection through Time Warner, and the Motorola Surfboard SB5101 modem is connected to my laptop via an ethernet cable only. The odd thing is, I have been able to successfully connect to the Internet while in Arch, but I have only done so twice. Every other time, "netcfg ethernet" says DONE, but when I try to go online, do sudo pacman -Syu, ping www.google.com, etc., it becomes clear that I am not actually online at all. If I try to do a "dhcpcd eth0," the output--which I do not have, sorry--seems to suggest that I have connected, but I notice that the time to renew is very low, only about 3125 seconds, for example.
I never had this problem while I was still at Georgia Tech and using their dorm internet. I could always connect via ethernet without a hitch, so it used to work. I have since graduated and have moved, thus requiring me to go with an ISP. I have no problems connecting while in Windows 7, and as mentioned, I have connected before while in Arch. It's just that I can't seem to connect on a regular basis, and I haven't had any success in the last few boot ups.
Suggestions? If I'm not providing enough info, please let me know, and I'll see what I can do.

If it helps, here's my rc.conf:
# /etc/rc.conf - Main Configuration for Arch Linux
# LOCALIZATION
# LOCALE: available languages can be listed with the 'locale -a' command
# HARDWARECLOCK: set to "UTC" or "localtime", any other value will result
# in the hardware clock being left untouched (useful for virtualization)
# TIMEZONE: timezones are found in /usr/share/zoneinfo
# KEYMAP: keymaps are found in /usr/share/kbd/keymaps
# CONSOLEFONT: found in /usr/share/kbd/consolefonts (only needed for non-US)
# CONSOLEMAP: found in /usr/share/kbd/consoletrans
# USECOLOR: use ANSI color sequences in startup messages
LOCALE="en_US.UTF-8"
HARDWARECLOCK="localtime"
TIMEZONE="America/New_York"
KEYMAP="us"
CONSOLEFONT=
CONSOLEMAP=
USECOLOR="yes"
# HARDWARE
# MOD_AUTOLOAD: Allow autoloading of modules at boot and when needed
# MOD_BLACKLIST: Prevent udev from loading these modules
# MODULES: Modules to load at boot-up. Prefix with a ! to blacklist.
# NOTE: Use of 'MOD_BLACKLIST' is deprecated. Please use ! in the MODULES array.
MOD_AUTOLOAD="yes"
#MOD_BLACKLIST=() #deprecated
MODULES=()
# Scan for LVM volume groups at startup, required if you use LVM
USELVM="no"
# NETWORKING
# HOSTNAME: Hostname of machine. Should also be put in /etc/hosts
HOSTNAME="zhonghua"
# Use 'ifconfig -a' or 'ls /sys/class/net/' to see all available interfaces.
# Interfaces to start at boot-up (in this order)
# Declare each interface then list in INTERFACES
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#Static IP example
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eth0="dhcp"
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INTERFACES=(eth0 wlan0)
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ROUTES=(!gateway)
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NETWORK_PERSIST="no"
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# - set to 'menu' to present a menu during boot-up (dialog package required)
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# This now requires the netcfg package
#NETWORKS=(main)
# DAEMONS
# Daemons to start at boot-up (in this order)
# - prefix a daemon with a ! to disable it
# - prefix a daemon with a @ to start it up in the background
DAEMONS=(syslog-ng hal @network netfs crond)
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# /etc/hosts: static lookup table for host names
#<ip-address> <hostname.domain.org> <hostname>
127.0.0.1 localhost.localdomain localhost zhonghua
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Please help me connect eMac, cable modem, and Airport Extreme Base Station

I connected Ethernet cord from cable modem to Airport Extreme Base Station and then another Ethernet cord from Airport Extreme Base Station to eMac, but I could not get internet access on my eMac that way. I'm only getting internet access by directly connecting eMac to cable modem. Can someone please help me with a step by step explanation of how to set these 3 machines up so that I can have internet access on both my eMac and, wirelessly, on my new MacBook. Thank you very much in advance.
eMac & MacBook Mac OS X (10.3)
eMac & MacBook Mac OS X (10.3)
eMac & MacBook Mac OS X (10.3)

jenngee, Welcome to the discussion area!
Ensure that you power off the cable modem for a minute or so when you switch it to another Ethernet device.
Ensure that you are connecting the WAN port of the AirPort Extreme base station (AEBS) to the cable modem. The eMac should connect to the LAN port.
The steps for setting this up can be found in the "Designing AirPort Networks" (direct PDF link) document. Look through that document and try to get it setup. Then return here if you have more questions. Don't forget to post what you tried and the issues you encountered.

Can't connect 2nd airport extreme wirelessly to airport extreme base station

I have an Airport Extreme base station connected to my cable modem. I have a 2nd Extreme I am trying to connect wirelessly to the base station to extend my network. The Airport Utility does not see the second AE. Also the status light on the 2nd AE is flashing amber. I have tried hard resets and the Utility will not find it.

OK, thanks for the information.
I'm not sure if this has anything to do with your issue or not, but according to Apple, a Windows PC cannot be used to configure the newer models of the AirPort Extreme correctly. Here is what the Specifications page for the new AirPort Extreme indicates:
Setup and Administration
iPhone, iPad, or iPod touch with iOS 6 or later and AirPort Utility 1.3
Mac with OS X Lion v10.7.5 or later and AirPort Utility 6.3
http://www.apple.com/airport-extreme/specs/
I don't have a PC here to test out the setup.
We can try to configure the 2nd Extreme to extend the 1st, but if that is not successful....and you used the PC to configure the 1st Extreme....it may be necessary to start all over again and reconfigure the 1st Extreme using recommended software before the 2nd Extreme can be set up.
For now, temporarily move the 2nd Extreme to the same room or close proximity to the 1st Extreme. Power up the 2nd Extreme for a few minutes, then hold in the reset button on the device for 8-10 seconds and release. Allow a full minute for the 2nd Extreme to restart to a slow, blinking amber light.
On the home screen for an iPhone or iPad.....
Tap Settings
Tap Wi-Fi
Look for an option to Setup a New AirPort Base Station
Tap on AirPort Exteme just below that option
The utility will open up and take a minute to analyze the network, then suggest that the 2nd Extreme will be configure to extend the 1st Extreme. Enter a device name that you want to use for the 2nd Exteme and tap Next.
The utility will configure everything for you. When you see the message of Setup Complete, click Done.
Now move the 2nd Exteme approximately half way between the 1st Extreme and the area that needs more wireless signal coverage and try things out. Extending this way using wireless will usually result in a loss of about half of the potential network speed, but that is not avoidable with a wireless method.

Connecting Airport Extreme Base Station and HiTron CGN3

A recent installation of Internet/CableTV services by Rogers.ca replaced my Airport Extreme Base Station WiFi network with one based on the Hitron CGN3 Cable Modem/Router. Many of the WiFi enabled evices in the home were switched to the new network without too much hassle. However, my multiple NEST CO/Fire alarms failed to connect and after some hunting I established that the CGN3, although apparently ipv6 'compatible' has this protocol not enabled. There is no input facility in the modem setup to activate the protocol. The importer of the device seems to have chosen to not respond to such tech issues.
It now comes down to either using the CGN3 as a Modem/WiFi server or extending the network to include the Airport Extreme on the CGN3 (don't know how to do that) or vice versa, extending the Airport network to include the CGN3 (don't know how either).
QUESTION:
Does anyone have any idea on how to make the Airport Extreme and HiTron Modem/Router function together since the Extreme has the ipv6 protocol enabled and NEST (and other 'Internet of Things') devices will reconnect, no problem.
More Info:
The only reason for the CGN3 to remain as a WiFi server is its range which seems to cover the required service area with a more powerful, stable signal than the Airport. That is somewhat important since TV services come over the Internet and mobile devices apps available from the Apple store can be used as very capable program guides/selectors and remotes for the HDPVR and secondary HD boxes that feed the TVs, eliminating a remotes collection and associated programming and infra-red transmission hassles. I believe the Cable boxes would accept getting the TV signals from the CGN3 and function commands from the Airport Extreme networks. That remains to be proven. Level 2 Technicians at Rogers and NEST Labs have looked at this and can't access the CGN3's ipv6 function to activate it. They don't know much about the Airport Express.
Second Thought:
On the other hand, a second apple Airport base station would extend the network range to rival the CGN3 and the WiFi function of the CGN3 could be turned off. I tried to connect the two routers by LAN cable but they don't seem to see each other and I don't know enough about network settings to get any further.

Whichever airport you use.. express or extreme doesn't matter much..
It should be setup in bridge mode. Plug an ethernet cable from LAN port on the CGN3 to WAN port on the Apple router.
Go into the airport utility and run through the setup. Don't be too worried if it chooses the wrong setup.. you can go back and edit it after the setup is complete.
You will want to open the Edit.
Then go to the various tabs to ensure it is setup the way you want..
On the Network tab.. bridge mode.
On the wireless tab, create a wireless network.
I recommend you use names that are short, no spaces and pure alphanumeric. eg AEwifi In my case with Time Capsule I use separate wireless names for the two bands. TC24ghz and TC5ghz but that is up to you.. it can make life easier.. then set channels can also make things easier.
Ensure your IPv6 is setup correctly.
The actual internet option will be dhcp.
You will have two wireless networks.. but both will use the CGN3 as router.. the airport if it worked in the past should work. Even if it is not the dhcp server. BUT let me add there is another way to fix this if this setup doesn't work.. please post back your result.. no luck then I will show you how to setup a static IP with the Apple router.

Connecting PC to VIN airport extreme base station

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Ok I have a airport extreme base station the one with dial-up modem and power over ethernet. Well i have people PC as my provider, and can dial the connection on my macbook by using internet connect. but on my hp i can not. I have tried to create a connection type on it and cant figure out how to have it connect like on internet connect. tho i can go the admin utility and click automatically connect and click OK and it dials the connection to disconnect i re click it and click OK and it disconnects but i do not like it that way. So what am i to do and is their a internet connect app for windows. I have also contacted apple and hp and that did not help. Feedback welcome and is needed.
Thanks to all that leave feedback

If you are using dial-up.
Jon Sevy has a Java Utility for this purpose.
You will need Java in order to run the utility
http://www.java.com

Why does my Airport Extreme Base Station keep appearing as a Shared device?

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Even more weird in my case, I have the Airport Extreme show up twice under Shared. One shows an icon of the actual Airport Extreme which is the one that has the hard drive attached and that works fine. The second is named Airport-Extreme and has an icon like its a PC. lol Not sure what's going on here but if you ask me the first one should be there because that makes sense, but I have no idea why the second one is displayed. Must be some sort of bug.

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Sorry, but no. You will not be able to connect the AEBS by wireless to the DSL wireless gateway to get the results you are looking for. Instead, you could either connect it directly to the gateway's Ethernet port, and then, connect whatever was connected to the gateway to the AEBS instead, OR connect an Ethernet switch to the Gateway, and in turn, connect the AEBS to the switch.

Airport Extreme Base Station not cooperating with Cable Modem

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