Airport Extreme blocking remote access for my NAS?

Having spent over 2 hours on the phone to both LG and Apple Care I still can't get my remote access working for my NAS. I don't know much about networks, but I am slowly having to learn! Apple care seem to think that the AEBS might not be compatible?? I've tried lots of forums, lots of google self help and exhausted the customer service options - you're probably thinking I should give up. Well this is my last chance saloon - any help would be greatly appreciated.
This is my set up:
NAS: LG N2R1DD2 2 Bay DVD Network Attached Storage 2 TB
AEBS: MB763LL/A (A1301)
ISP: Virgin cable
Everything else on the NAS works a treat, it's just the remote access that is the problem. LG spent a long time on the phone looking into this and said that it is the router. I've checked with Virgin and they confirm they do not block any ports, so am pretty sure issue is with router. I've set up the NAS correctly to enable DDNS and UPnP, which it reports as successful and working correctly. I've enabled NAT port forwarding on the router, and tried to manually open up port 80.
Any thoughts would be most welcome.
Thanks.

I am not sure but I think you skipped a step. Look around for the use of consolidate library function.
I did the same thing and after I pointed to the right drive on the Airport Disk It worked flawlessly allowing me to stream to my powerbook from all over the house.
Unfortunately, once I went to bed and laptop and MyBook Pro went to sleep, I started havong problems.
Looks like this function of Airport n is still very Alpha.
Hope that helps

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Message was edited by: Chung-Ho Fan

https://discussions.apple.com/thread/5294202?tstart=0
Something you should be aware of is the frequency of IP address change at your father's location. Providers of residential broadband services lease an IP address for a certain duration which you have no control over and is purely arbitrary. You may be familiar with these changes?
The point is sometimes these addresses change regularly (4 hours to every few days) and sometimes they stay the same for a longer period of time such as a year or more.
Because of the nature of this change you may find you can remote assist your father one day but not the next. The situation is easily rectified with a simple phonecall to your father. He can tell you what IP address he's using by launching his browser and clicking this link:
http://myipaddress.com
He gives you his new IP address and you should be able to make a successful connection again.
Be aware IP addresses handed out by ISPs are known as routable. IP addresses handed out by Firewalls/Routers/Gateway devices such as Apple's Airport Express Base Station etc are not routable. Assuming you've not changed anything in the devices they will always be one of these three ranges: 192.168.1.x; 10.x.x.x and 172.16.16.x. You don't use any of these last three group of addresses to make the connection over the public external (internet) network but you do use them when on the same private internal network.

Airport Extreme blocking Verizon emails?

We've been using an Airport Extreme since last September for our network. Since last Thursday (9/18), I've been unable to receive emails from my Verizon account on my hard wired PC and my iPhone 5 while I'm connected to this network. Outside of the network, I receive my emails. If I turn off WIFI on my iPhone, I receive emails. Only when I'm connected through the Airport Extreme do I lose the ability to receive emails from my Verizon account. I can receive and send emails through my Cablevision accounts (our ISP is Cablevision) without any trouble. I've tried to check all of the settings on the computer and the iPhone and everything seems correct. My ISP says they aren't blocking anything and Verizon is saying that everything is working fine when I'm not on this Airport Extreme network. I've tried restarting the Airport and my Cablevision modem but nothing has helped. The iPhone shows NO errors when I try to read email. The PC (Outlook 2007) shows error 0x80042108A. After working on this for a week and asking everyone I know, I'm turning to this community. Does anyone have any idea what is happening here? Thanks for your help.

I doubt that you have a genuine "modem" from Verizon. More likely, it is a modem/router or gateway device. An easy way to tell is take a look at the number of Ethernet ports on the back of the Verizon device.
A true modem will have only one Ethernet port. If you see 3-4 Ethernet ports, you have a modem/router or gateway device, not a simple modem.
IF....you have a modem/router or gateway device.....AND....the AirPort Extreme is also configured to operate as a router, that will create what is known as a Double NAT error which can limit connectivity between network devices.
Make sure that the AirPort Extreme is configured to operate in "Off (Bridge Mode)" if you have modem/router or gateway device from Verizon to prevent the Double NAT error from occurring.

How do you disable remote access for mac routers

how do you disable remote access for mac routers

Hi, I'd never buy an Apple router again, but see if reverse thinking works here....
https://discussions.apple.com/thread/3926392?tstart=0

Airport Extreme N problem accessing some websites

Hello,
I just installed an Airport Extreme N base station. When I go to the following website to access documentation, it hangs. When I put my old Dlink router back in place, I can get to the website and access the documentation just fine. I have no idea whats going on. Can some of the other Airport Extreme N users access the following symantec corp documentation site?
http://www.symantec.com/business/support/documentation.jsp?language=english&view =manuals&pid=15143
When you right click and try to save the .pdf files it just downloads a 0byte file. When you try to click on the .pdf to open it, it opens with nothing.
When I take the Airport Extreme out and hook my Dlink DI-624 router in, no problems opening the document or saving to my laptop.
Any help or insight would be appreciated!

No one seems to have an answer to this one yet - have you found anything? The thread below seems to be the same issue:
http://discussions.apple.com/thread.jspa?threadID=1845115
I'll keep working at a solution and will post if I can find one.

Airport Extreme & Remote Access for database application

Hi There,
I have spent an entire week of my time between apple, apple consultants and networking experts trying to get a access remotely to a simple database program inside an wireless network. I have read the discussions on remote access thru the AEBS and port mapping.
I'm hoping an user here can help me with a foolproof solution that the 'apple experts' can seem to design?
All that is required to get this program up and running remotely is the ip address of my computer inside my wireless network. I have set that this computer to a static address but since my dsl provider uses dynamic IP's this doesn't seem to work (or it does for about 12 hours until the IP address of my AEBS is changed). Will port mapping work for me or is my only solution an up-charged static IP?
Thanks in advance for any suggestions......the thought of spending another week on this is frightening!

If your ISP is refreshing the dynamic host configuration of the public ip address assigned to the ISP provided router you will need to request a static ip address from your service provider.
The addresses that are used "inside of your network" are private ip addresses. If you are using the (1) public address for your router (APE)(Apple airport extreme) from the ISP what you are trying to do will not work very well since your router (APE) will use the Public IP address to provide access to the public internet for your private network using the private ip addresses you have used to create your subnet and told your router (APE) about. Three private IP address schemes can be used for a private internet. One for each class. Class A 10.x.x.x/8, Class B 172.16.0.0/12 and Class C 192.168.0.0/24. Translated using dynamic NAT (network address translation with overload) making your LAN hosts using private IP addresses to seem as if they are using a public ip address allowing access to the public internet where only public ip addresses can be used.
PAT (port address translation) is what you are trying to accomplish. For PAT you must have a valid public ip address from your ISP and a private address from your network assigned to interesting host. Use the private ip assigned to the interesting host in the port mapping panel of airport admin that you wish to allow access to via the global internet as well as the tcp or udp port number for the traffic to be directed. For example port 5003 for FileMakerPro or port 20 and 21 for ftp. You should also implement security policies to protect your network and hosts.
Since you said that it works for 12 hours you must have the basics set up correctly. All you need now is to get a static ip address assigned to you from your ISP or use a service such as http://www.dyndns.com/
Hope I didn't ramble on too much

Can I use the Ethernet Port for a computer when it is also used as a wireless network with an Airport Extreme as the access point for the wireless network

Can I use the Ethernet Port of the A1264 Airport Express to connect to the Ethernet port of a computer that does not have wireless capability when the Airport Express is also used on a wireless network with an Airport Extreme 5th generation as the access point for the network?
I have AE 5th gen
looking to buy (from ebay) the AEX A1264
Various computers, printers and hubs for the network
Is this possible to do?

Bob, Thanks for the info. I have read different articles that said yes, but I wanted to make sure before I commit to buy. I have an older A1084 which I could not use the Ethernet port. I know at one point I was able to when I was on 10.4. Now that I am on an Intel processor and 10.8 I am going to have to upgrade some of my Apple wireless hardware.
Thanks Again.

Airport Extreme blocking internet on phone and ipad but not imac

I got a new TIme Warner cable modem yesterday and since then my Airport Extreme does not work properly.
Time Warner see it at their end but told me that it blocks the signal from the modem to the computer.
However after much fiddling around with it I managed to get it working again with my computer.
So now I have wireless internet on my computer, but although the router is recognized by my ipad and my phone it won't connect them to the internet.
I restarted all devices multiple times and I even reset the entire network.
What is going on?
Also, I'm using an old Airport Extreme (the round one) that Apple no longer supports, however I also have a newer square version, but my computer doesn't recognize it at all. What gives?

I have had the same issue for the past few weeks and finaly it is resolved. I had the regular modem from Timewarner and it was working perfectly with my AEBS for the past 2 years. No issues at all. Out of nowhere 3 weeks ago my mo AEBS started getting the 169.x.x.x ip address therefore not communicating with the modem. Cutting the story short, I had Timewarner's Tier 1, 2 and 3 involved. 3 different techs and their suppervisors visited my house pointing finger at the Apple and I contaced Apple and got no resolutions either. The AEBS at somepoit would connect to the internet and then stop communicatiog due to invalid ip address. I decided to change my modem to a more advanced modem ARRIS TG852 (Telephony modem with wireless) from TimeWarner. That did not solve the issue either. I also tried the solution Tesserax offered above but unfortunatly it did notwork for me. as of one houre ago I resolved the problem and would like to share it with you.
Standard Timewarner modem:
1. Call Timewarner and have the tech support configure your modem remotely into a Bridge Mode. (yes that simple)
2. Factory reset you AEBS and go through the setup.
ARRIS modems or any other wifi capable modems/routers:
1. Call Timewarner and have the tech support configure your WiFi modem remotely into a Bridge Mode. (yes that simple) Sadly enough non of the techs offered this to me or was even aware that this will resolve the issue. Now they know. LOL
OR
1. Get to your routers setup page. for ARRIS go to http://192.168.100.1
2. Login as admin and use default password "password" to login.
3. go to Firewall tab and disable the firewall (your AEBS will have its own firewall)
4. to to Wireless tab and Disable wireless (uncheck the box)
5. go to LAN tab and under the NAT title which is close to the bottom of the page select "Bridge"
This option will reset your modem. Give it a few minutes for your modem to reestablish connections with its center and come back to life.
Now your Timewarner WiFi modem is turned into a dumb modem (bridge mode) and your AEBS will work like a charm.
6. Factory reset you AEBS and go through the setup.
It only took me 3 weeks to figure this out by trying any possible combination of settings and resetings and reconfiguration you can imagin. I have recreated this issue and resolved it following these steps and it worked for me. I hope it works for anyone else that may be facing the same challenge.
Cheers

Time Capsule or AirPort Extreme + External Hard Drive for iTunes Library

Hi, I currently have an Airport Extreme (Gigabit) and am planning on getting a MacBook Pro. What I want to do is keep my iTunes Library on an External Hard Drive and attach it to my AirPort so I can access it anywhere in the house (and world). Now I have been reading various reviews that perhaps a Time Capsule would be better for my needs. I don't plan on using it for Time Machine backups right now, just as a NAS Drive. If anyone has any experience with this I would appreciate the advice.
Thanks!
Message was edited by: Mr. Macintosh693

Hi,
I have something like that working at the moment. My setup is based on a Mac Mini Core Duo [ OS 10.5.6 ] connected to a Time Capsule. I have configured iTunes to store all archived music on the Time Capsule. I use the Apple Lossless format for my CDs and approx 420 titles have taken approx 130Gb from my 1Tb Capsule. In general this setup works well [ especially the optical out of the Mac ] but be aware of the following potential pitfalls:-
1. The Time Capsule is a little on the noisy side and depending on the quality of your playback equipment, your choice of music, ambient noise and your values of "satisfactory" you may want to put your Capsule or HDD in another room. This seems OK for generic playback, but in my experience wireless is not a good way to go for streaming content.
2. iTunes v8.0.2 has a preferences capability to allow you to redirect it's archive to the Time Capsule. However, even if you leave the Capsule switched on it goes into a "sleep" mode. Rip a new CD and iTunes won't tell you this; instead it will silently reconfigure itself to store on your local hard drive and then you're left with the challenge of moving your collection piecemeal if you want it in one location, followed by manually updating iTunes to "point" it to the new location of the music.
One nice thing about the Capsule is that it does allow other connection types. I have mine networked to a PC running Ubuntu Linux and a music player called Amarok and I am able to stream the Mac-Ripped lossless files and play them over Linux perfectly... Works very well. Apparently you can do this with a Windows client and iTunes for Windows, but I don't run Windows as a matter of principle and can't validate that.
My 1Tb Time Capsule runs hot, too. Not dangerously so, but hot to the touch. There are no cooling fans, but you might want to think about placement; it needs plenty of fresh air circulating around it.
For what it's worth [ and I appreciate this is going beyond your question ] I also wanted my setup to be able to store and retrieve recorded TV. I have Elgato EyeTV and a USB Freeview decoder. I quickly learned that despite claims to the contrary the performance of the wireless connection just isn't up to streaming video content. So I went out and purchased a pair of Ethernet-over-mains adapters from Zyxel that are absolutely perfect for the job.
Yes, the Capsule is a little pricey for what is little more than a Hard Drive in a box, but it does work very well.
Beware the timeout disconnections and the silently re-configuring iTunes thought...

Airport Extreme is allowing access to screen sharing, file sharing from external IP addresses (some from China, Canada etc)

How to get control over the ports/port forwarding etc in Airport Extreme?
How to make AE drop packets to certain ports from external ports. Or create whitelist/blacklists?
I figured out where the MAC filtering is! (It is inside the Timed Access Control). I wish it had a list of connected device and allowed me to select, name and add them.
I am getting requests from Chinese IP to the screen sharing ports forwarded to my iMac. Had requests to other ports as well. There was one IP address from CANADA too.
I want to open file sharing for local use only.

Why is Airport Extreme forwarding requests for screen sharing from external ip addresses to my imac? I don't have a public address, nor use dynamic dns service, and I have removed the server app (at least I think I have, but Apple Store doesn't think so).

How do I set an Airport Extreme to port forward for a Swann DVR?

I believe I have entered the correct IP address and MAC address. I am having trouble with deciding to enter the media port number, 9000 and the web port number, 85 when I am in the port settings in the Airport Utility. This is for a Swann surveillance DVR so I can view it remotely via my iphone 4s. I am unsure about what to type in the UDP and TCP Port spaces. Any help is appreciated, especially screen shots.

With the help of tech support, I'm all set up now.
Todd:
You have to set up 2 ports to forward on your AE. It will look like this:
DVRhttp
     Public TCP          40XXX
     Public UDP          BLANK
     Private IP             10.0.1.2XX - (The static IP of your dvr)
     Private TCP          40XXX
     Private UDP          BLANK
That's the first, now here is the second:
DVRserver
     Public TCP          49XXX
     Public UDP          BLANK
     Private IP              10.0.1.2XX (same as above)
     Private TCP          49XXX
     Private UDP          BLANK
I'm not 100% sure on which ports are available to open but once you complete the mapping, go to this site http://canyouseeme.org/ and test both ports. If it's open, it will say "
Success: I can see your service on XX.XXX.XX.XXX on port (40XXX)
Your ISP is not blocking port 40XXX.
Now log in to your DVR and make sure in Network/Advanced config you have the HTTP and Server ports matching above. So Server would be the 49XXX and HTTP would be the 40XXX.
That should do it. If you are using the swannview app the settings would look like this
Address XX.XXX.XX.XXX (This is your public IP address. Do not include the port at the end of the IP when using the app. She said if using a win pc and internet explorer you would need to include the port so it would look like this xx.xxx.xx.xxx:40XXX)
Port 49XXX (The SERVER port goes in this field)

Set up Remote Access for Mac Mini

I recently bought a Mac Mini and set it up at home. It is running on Mac OS X 10.8.3, and runs on Server 2.2.1 and Airport Utilities 6.2. I would like to be able to access the Mac Mini server from outside my home. Does anyone know the procedure of setting up remote access (through SSH or VPN) without creating an internet domain name? Thanks!
I'm quite new to many of the Apple products, so it would be good if the answers are clearer and more detailed. Thanks!

As Barney-15E says, Back-to-My-Mac is the best option.
After that, try TeamViewer.com
ssh can be done, but there are setup details with respect to your home router to allow port 22 from the Internet side to your Mac mini <http://portforward.com>. And then you will need a dynamic DNS name from someone like No-IP.com or DynDNS.org so you can find your home router. Once you have that setup, you should make sure you use a good strong password, as you have now exposed a known port to the internet <http://xkcd.com/936/> and <https://www.grc.com/haystack.htm>. Don't forget to enable System Preferences -> Sharing -> Remote Login. So now you can ssh, but what do you want to do with that? You can create ssh tunnels for VNC screen sharing and AFP file sharing.
ssh -L 22590:localhost:5900 -L 22548:localhost:548 [email protected]
Now you have logged in and you have 2 tunnels. How to use them.
Finder -> Go -> Connect to server -> vnc://localhost:22590
Finder -> Go -> Connect to server -> afp://localhost:22548
Back-to-My-Mac and/or TeamViewer.com are easier

Airport Extreme best practice configuration for Sleep Proxy, DHCP/NAT and PPPOE

Hi
I have recently bought a Airport Extreme and it is working well. One of the reasons I bought is to take advantage of the Bonjour Sleep Proxy on it so I can wake my MAC up remotely from my iPad using the REMOTE app to stream things like iTunes etc... I followed the set up instructions and basically let it configure itself. I have an ISP router / modem which currently is providing DHCP services, NAT and PPPOE.
The Airport detected all of this and set itself up as bridge only. The speed of the network outo to the internet is fine (more or less what it was before). However, in doing a bit of research, I have found out that if I want the Airport to act as a sleep proxy, I need it to "host" the network. I am not an expert in networking but from what I understand I need the Airport to be moved from "Bridge Only" to at least be providing DHCP to my internal network clients.
This has prompted me to ask what is "Best practice" when it comes to configuring the Airport given I want to have Sleep Proxy enabled. I think the two options I have are as follows but would really welcome feedback on which is the best option to go for or if there are other options I should be thinking of
(1) Have the Airport perform DHCP for my internal clients and leave the ISP router/modem doing NAT
(2) Have the Airport perform DHCP and NAT. I think to do this I need to turn the ISP router / modem into Bridge mode only. (I've looked and I seem to have this option on the device. It's an Irish ISP branded device but I think it is a Zyxel)
I have no reason to believe the ISP router / model is doing a bad job but given I understand the Airport Extreme is a reasonably high-end device (I think?) I am wondering if option 2 is the way to go.
In addition, during my research, I have also discovered that many people seem to have their Airport Extreme also handle PPPOE. This is currently being done by my ISP router/modem. I am inclined to leave it this way (following the mantra if it isn't broken, don't fix it) but if there was a good reason to have the Aiport do this, perhaps I should make the switch? Having said this, I have seen on this forum and others, some posts about problems with Internet connection drops when the Airport is handling PPPOE.
So, a bit of a long post, but if anyone has any information or perspective on this, I'd very much appreciate it.
Thanks
Dave

I forgot to thank you, John Galt. Yap, it solve my problem by restoring back the original firmware to 7.6.1. My unit is Airport Extreme 2012. I am still using double NAT because I cannot figure it out on how to set DHCP only in the Network tab.
My goal it to use the airport extreme to the internet and to share the internet to all my devices in the house. Just like my previous Accesspoints. Before I use AP+router Linksy$ WRT54G and D-l!nk DIR-655 without activating the NAT to share my internet connection and they work.
My problem is that when I set it to DHCP in the internet tab and DHCP in the Network tab in Airport Utility inorder to solve the double NAT situation, only one of all my devices (wired or wireless) can connect to the internet. Each time I connect the other device(s) to the internet my subscriber will verify my subscription (web browser based verification) in which I have to manually enter my account number, etc to validate my subscription.
So I stick to double NAT so that I can share the internet
Our broadband provider uses DHCP to link us to the internet. If I change the settings to Static in the Internet Tab, my broadband provider will not let me connect to the internet. In the Airport Utility if I set to static in the Internet Tab inorder to set it to solve the double NAT, a message box appear informing me that I have invalid beginning IP address in the DCHP range in the Network Tab when it appears that only the last 3 digits of the DHCP range is editable.
Is there any way of configuring the Airport Utility's Internet TAB to DHCP and Network TAB to DHCP to connect to the internet with all my devices without the double NAT and without the aid of another device such as AP or router or switch connected to the Airport or vice versa?

AirPort Express versus AirPort Extreme - which is right for me?

I am trying to figure out what the right product is for me to set up my apartment for Wireless. I have a new MacBook Pro, and my boyfriend has an older MacBook. Our Internet service is of a moderate speed - up to 10 Mbps.
My question is whether I will see any difference in speed for Internet access and downloads with the AirPort Extreme, or if I will have basically the same experience with the Express? Also, someone told me that since there will be an older (approximately 2.5 yo) computer connected to the Express, it will default to that speed if I have the Express. I want to connect at the best speed possible, but also don't have the money to waste if the Extreme won't make a huge difference.
Any advice would be appreciated.
Thanks!

Welcome to the discussions!
The AirPort Express will create a single wireless network that will handle up to 10 connections, to that would work fine for your purpose. Since you have a newer "n" speed computer and an older "g" speed computer there (when you say 2.5 yrs+ I am guessing that it is a "g" device..you might want to confirm), the default radio mode that the Express creates would allow both computers to connect. If you are connected, you will be at the faster "n" speed. If the "g" device connects, the wireless network will drop down to "g" levels as long as that device is active.
The AirPort Extreme will create two separate wireless networks, plus it includes 3 ethernet ports if you wanted to connect devices to it directly with an ethernet cable, which is a much faster connection that wireless. The advantage of a dual network arrangement would be that you could connect at a faster "n" speed on the "main" network, while the other computer would connect to the "guest" network at "g" speeds and the "g" connection would not affect your "n" connection.
If you are going to use your wireless for normal internet browsing, etc. the Express would probably suffice. If you do a lot of downloading, have big email attachments, etc., then the faster "n" speed will make a difference for you. The "g" computer will perform the same with either the Express or the Extreme.

Using Airport Express as Ethernet Access for Network Audio Receiver

Hello,
I have a quick question.
I recently bought a Onkyo CR-N755 Network receiver.
I would like to take advantage of the network radio functions, but am running into a problem.
I created an "Internet Sharing" set-up so that my macMini shared it's wi-fi signal over Ethernet, but it seems that this creates a new network as the receiver shows that it has IP address 192.168.2.3, where as everything else in the house is on 192.168.1.xxx. The receiver was able to access internet radio, but I could not find it with the controller app on my iphone, presumably because it was on a different network.
I think that the easiest solution would be to buy an Airport express and Connect the receiver to it by LAN.
In order to do this, would I set up the express as a bridge, create a new network with the same settings as the Extreme, or would I have to extend the network? I have read that bridging reduces bandwidth, so I would prefer not to do that if possible.
So can (and how do) I go...
Airport Extreme --wireless-- Airport Express --Ethernet-- CR-N755 while still keeping full bandwidt for the 3 ipads, 2 iphones, 2 wifi macs, appleTV, and numerous connected gaming systems that I, my wife, and 3 children use?
Thanks for any help you can offer.

In order to do this, would I set up the express as a bridge, create a new network with the same settings as the Extreme,
This option would require a permanent wired Ethernet connection between the AirPort Extreme and AirPort Express. This will provide full bandwidth over the entire network.
or would I have to extend the network
This setting would be used if you plan to connect the AirPort Express to the AirPort Extreme wirelessly. There will be some unavoidable loss of bandwidth over the network with this type of setup.....approximately 30-50%, depending on a number of factors.

Airport Extreme blocking remote access for my NAS?

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