Airport Extreme can't connect to USB modem

I have recently bought an Airport Extreme Base Station. However, I now realise that I cannot set it up with my present ADSL Modem - which is a Speedtouch USB - owing to the modem only being able to connect to my Mac via a USB cable and I therefore can't connect it to the Airport's Ethernet WAN port.
Is there any way round this? My ISP is Orange, and they have been extremely unhelpful when I've contacted them in the past with Mac-related problems. I know I could change ISP but this seems a lot of hassle that I could do without; my broadband connection has always been fine hence I have no issue with Orange on that front.
Is there anything I can do to connect the existing USB modem to the Airport?
Thanks.

You might want to take a look at something like this Broadband Adapter.
I haven't used this device, so can't advise on whether it will work satisfactorily or not for you, but did notice that it claims to be compatible with Orange services.

Similar Messages

Airport extreme won't connect to the modem

I am having issue with the Airport extreme after update the Airport Utility.
Individually, both Airport extreme and the modem/ router (Belkin) is working fine.
All my Mac system can detect the Airport extreme, but unable to access internet as not internet connection.
Then I connect via the WIFI modem directly, the internet access is fine.
I have reset both units few times, but no luck, checked the firmware, they are all up-to-date.
It seems the Airport extreme is not communicating with the modem.
Does anyone know how to fix it? Many thanks.

the mac address of the old router is probally linked thru a IP lease to your ISP account. You may need to call your ISP and have them release the lease on your IP address. You old router should be turned off when they do this.

Airport Extreme - Can't Connect to 5Ghz Wifi

Recently I purchased a AT&T MiFi device called a UnitePro. This device allows me to broadcast a a dual band wifi if wanted. It also allows one or both of those to be 2.4Ghz or 5.
After doing some research and discovering that the 5Ghz band can be faster, I wanted to connect to it from my iMac. I have been unable to do so since first attempting...
I have a mid 2010 27" iMac i7 which came with a built-in AirPort Extreme (0x168C, 0x8F) wifi card.
So I have done a bunch of research on this issue and I think I understand the problem that I am having, however I do not understand what (if any) my solutions can be. It appears that when an AirPort interface is turned on, it listens for 802.11d beacon packets, and those contain what it called a regulatory domain field. Then the Airport driver uses the first valid regdomain setting it sees. In my case it is picking up a strong beacon from a neighbors house. The problem is that his router is set with a country code of ZW (Zimbabwe)! This my problem.... Zimbabwe's regulatory laws prohibit the routers to support channels above 13, or at least this one does, I don't fully understand it, but I get the gist.
So what this means is that I can not use my iMac to connect to my new router because quite simply the channels that 5Ghz broadcasts on are not even available.
I know this has been a topic of discussion in the past, but I couldn't find a good answer as to what to do. So... What can I do to get my 5Ghz network working?
Thanks in adavance!
Cheers

It sounds like when the Internet went down, the modem got "confused" and didn't remember that the 802.11n AirPort Extreme Base Station (AEBSn) was connected to it.
Please try the following:
o Power-down the modem, AEBSn & computers. Order is not critical.
o While the power is off, check to see if the modem employs a backup batter. If it does, temporarily remove it, and then, replace it.
o Power-on the modem. If it has one, press and hold the modem's reset button for at least 3-5 seconds. After power-up or reset, wait at least 10-15 minutes.
o Power-on the AEBSn; wait at least 5-10 minutes.
o Power-on the computer(s).
Your computers should be able to access the Internet (& access web sites) now. Please post back your results.

My Airport Extreme Can't See My USB Disk

Hi. I have a new airport extreme out of the box, factory fresh. I plugged in my USB hard drive and cannot see it displayed in the Airport Utility under Disks. I have tried different hard drives, different cables, rebooted the airport, restored it to default settings but still no joy.
The first disk I tried was a factory fresh Buffalo formatted to NTFS. Then I tried my USB disk that was the Time Machine backup on my old Mac that I had connected via a USB cable. Neither can be seen.
At my wits end....
Thanks for any help

The drive must be formatted in Mac OS Extended (Journaled) or FAT32 to be recognized at the USB port of the AirPort Extreme.
The USB port on the AirPort Extreme is underpowered. For that reason, it is often necessary to use a powered USB hub with a hard drive......even if the hard drive has its own power supply.
If the drive is formatted correctly, and you have a powered USB hub, and the drive will still not appear in AirPort Utility, then it is time to take the AirPort Extreme to an Apple Store or service to have the USB port checked out.
See this discussion for more information and tips:
https://discussions.apple.com/message/20499058#20499058

Airport Extreme can't connect to any server

I can't connect to any websites using my Airport Extreme, which worked fine until yesterday, everything is set up correctly and Network assistant tells me I'm connected to the internet. Every website I try to open (in Safari, Opera, and Firefox) gives me a message that I can't connect to the server, same with Mail. Everything works fine with an Airport Express or plugging directly to the modem. All of this started yesterday when my internet was down, but the airport never came back. I've tried resetting to factory defaults, and yes I've unplugged everything about 400 times. Anyone experience anything like this before?
josh

It sounds like when the Internet went down, the modem got "confused" and didn't remember that the 802.11n AirPort Extreme Base Station (AEBSn) was connected to it.
Please try the following:
o Power-down the modem, AEBSn & computers. Order is not critical.
o While the power is off, check to see if the modem employs a backup batter. If it does, temporarily remove it, and then, replace it.
o Power-on the modem. If it has one, press and hold the modem's reset button for at least 3-5 seconds. After power-up or reset, wait at least 10-15 minutes.
o Power-on the AEBSn; wait at least 5-10 minutes.
o Power-on the computer(s).
Your computers should be able to access the Internet (& access web sites) now. Please post back your results.

Why (out of the blue) airport extreme can't connect to the internet?

Suddenly the airport extreme on my macbook pro (10.6.8) decided to completely stop working. the modem/router work fine as i tested them with another computer and i've brought my macbook to another house and tested it there and the same thing happens. if i'm hardwired via ethernet cable the internet works like normal. which is what i'm doing now.
the wireless icon on the top of the screen shows full strength and when i click on it it shows my network with a check mark next to it but if i try to open a browser window it won't work. opening network preferences shows that airport is not connected and it does not have an IP address and can't connect to the internet. if i open airport utility (5.6.1) it says "airport utility unable to find any airport wireless devices".
everything was working fine a few days ago.
what's going on?

The same thing happened to me, and I took it to get looked at and they even replaced my base station, but then it kept disconnecting. I finally found the answer that solved my problem, but now I can't find the post that solved it to direct you toward. So I'll try to re-create it as best as I can.
Like that user, I have Xfinity. The other user had received this assistance from Comcast tech support (Which is sad that Comcast was more helpful than ... anyone ... but especially Apple), so if it doesn't work they should be able to help fill the gaps. Chances are, you may be better off getting assistance from your ISP than from Apple.
Basically, Comcast switched over to IPv6, and it needs to be accounted for or else the AEBS will drop the signal from the DSL modem.
1. Open Airport Utility
2. Click Edit on your AEBS icon.
3. Click the Internet tab.
4. Click Internet Options.
5. Make sure IPv6 Mode is set to "Tunnel."
6. Click the "Enable IPv6 Connection Sharing" radio button so that it's active.
7. Save changes, Update the new settings, and let the AEBS restart with the new changes.
I fixed it a couple of days ago, and it's worked perfectly since then.
Here's the post that fixed it. https://discussions.apple.com/message/21916742#21916742
Here's the Comcast information the post refers to. http://www.comcast6.net/index.php/6to4config#faq3
Message was edited by: Crimsondude

Airport Extreme, can't connect to Bing. Google ok.

This is odd..
I tried to search for something in Safari, Bing is my default search engine, and it just times out.
If I type in google.com.. I go directly to google, search works. As does every search engine I can think of. Bing.com is the only one I can't access.
I thought it was something with Safari.. So cleared cache/history/etc still doesn't work. Opened firefox, times out.
Tried my PC with firefox.. nope.
Tried on my iPhone 5.. nope.
so I turned my WiFi off on my iPhone and used AT&T 4G service.. Bing.com instantly.
I'm thinking there is something wrong with the airport extreme, settings or something..
Everything is up to date on my iMac and the Airport as well, but like I said it's effecting everything in the house.. and only one website.
(Yes I updated the extreme to 7.6.4 after this problem, still there)

It sounds like when the Internet went down, the modem got "confused" and didn't remember that the 802.11n AirPort Extreme Base Station (AEBSn) was connected to it.
Please try the following:
o Power-down the modem, AEBSn & computers. Order is not critical.
o While the power is off, check to see if the modem employs a backup batter. If it does, temporarily remove it, and then, replace it.
o Power-on the modem. If it has one, press and hold the modem's reset button for at least 3-5 seconds. After power-up or reset, wait at least 10-15 minutes.
o Power-on the AEBSn; wait at least 5-10 minutes.
o Power-on the computer(s).
Your computers should be able to access the Internet (& access web sites) now. Please post back your results.

Airport Extreme can't connect to Internet

Hi all,
I recently inherited a 4th gen airport extreme base station and i cant connect to the internet wirelessly. The light is green, the comcast motorola modem is working fine, but when i open a webpage, nothing comes up on any of my devices (MacBook running lion, iPhone, playstation). I've reset/unplugged the modem and soft/hard/factory reset the airport extreme a hundred times, sometimes leaving them unplugged for 30 minutes, but no luck. Sometimes after a reset the Internet will work for a few minutes but then suddenly stop eventhough I'm still "connected" and the light's green.
The airport worked perfectly fine at my friend's house who also used a Comcast modem. And my modem worked great for the last 6 months with my 1st gen airport extreme that I am trying to replace with this malfunctioning 4th gen. Called Comcast and they said the modem looks great on their end, no signal cut outs and Internet connected. Other things I've tried but without luck:
- plug in laptop directly to modem (internet works) write down working DNS addresses and put those in to the airport utility manually.
- renew dhcp lease which sometimes makes it work for 30 seconds
- update firmware to latest
- downloaded air radar and made sure channels used were clear
- turn on only 5 ghz channel
- of note, I own no cordless phones or other 2.4 ghz wireless electronics that I'm aware of.
Please help, this is driving me crazy! Thank you so much in advance.
Happy Holidays

I am having a similar issue in that I have intermittent Internet connectivity. I found using Mozilla's Camino browser as a work around, or I switch to one of my other AirPort Expresses. This started happening on Friday the 9th. I am not sure if it is the AirPort Extreme or the AirPort Disk Utility software I installed.

Airport Extreme can't connect to MacBook Pro running Windows XP

I have a new Airport Extreme Base Station and an intel MacBook pro that is 6 months old and dual boot. The AEBS is set up with WPA2 and AEs. All works well for both MacOS (Leopard) and WindowsXP in wired mode and wireless works fine for the Mac side. When i run Windows, i can see the wireless network but i can't seem to configure it to actually connect to the network. I set it to WPA-PSK/AES, but it never can connect, and when i go back to check the settings in zeroconfig (the Windows connection manager) the connection is always reset to "WEP". Any suggestions? BTWQ, we can't connect my son's laptop (Windows XP ) either.

Try changing the encryption, also make sure the computer is fully updated. Windows Xp computers do not all have native WPA2 capability. Try disabling security and see if that works. If it does not, it may be an interfernce problem on one computer. Try changing the wireless channel to 3 or 9

HT1218 Airport Extreme can't connect to internet?

Hello all,
Purchased myself a Airport Extreme base station today and have plugged it in to configure it, however it keeps failing to connect to the internet. The amber light is constantly flashing after the green start up led.
I have tried resetting it to no avail. I have a TP Link W8960N Router, connected via Cat5 to the WAN Port on the Airport. It is failing to connect still. My Macbook will show it under 'other wifi devices' in Airport 6.3.1, it is now showing Preparing... It normally just says it needs the latest firmware (7.3.2?) and then a link to Apple Support. I click this, and it shows me how to update it, which is plug it into the internet and connect to it, and it still flashed amber. I have a good solid internet connection of 2.5mb/s and 41ms ping and am connecting to the internet fine. No problems browsing, or downloading. I am the only active user on the network at the minute.
I have tried using Airport Utility on my iPhone 4 on iOS 7, but again to no avail. I am using a MacBook Pro on 10.9.
Whats the solution to this?
Many Thanks

It will then also say, 'A Unexpected Error has occured'

Airport Extreme - can't connect PC running Vista to internet

My brother is visiting with his laptop running Vista and can't connect. We have tried to remove all security controls but can't find where to disable. I have been to AE Utility but am unsure what to do once I get there...
Any help is appreciated

Open AirPort Admin Utility, located in Applications/Utilities.
Select your base station and click Configure. Enter the base station password, if necessary.
Click Change Wireless Security.

AirPort Extreme can't connect to RDP or Exchange

I am in real trouble here. Using my Airport extreme with both firmware 7.6.1 and 7.6.3 I cannot connect to my office's Windows Remote Desktop Server or Microsoft Exchange server. Using Outlook or the Web Interface it just does not connect. I also tries resetting thr router to factory defaults under both 7.6.1 and 7.6.3 with the same result.
When I remove the router and connect directly to the internet, it works fine. The RDP server and email server are the same machine.

Just went through this myself (replaced a Netgear WPN823v3 with an AirPort Extreme). Extreme works great, except for RDP.
From either a MacBook Pro or a Win7 machine, I couldn't get through to a Win Server I needed to access.
I opened BOTH UDP and TCP ports (3389) - but nothing.
So, since I have access to the firewall in front of the Win server, I opened 3389 for my external IP on the firewall and Voila! Not sure why I had to do that. It hadn't been defined before, and I had a co-worker (not on an AirPort Extreme) verify that she could get in before I changed the rule. But hey, it works now.
(The Netgear supports uPnP, and the Extreme doesn't, so I'm guessing that was why it previously worked...)
I may go close the UDP port now, as I don't think it's probably necessary.
Hope this helps somebody.

Make AirPort Extreme share internet connection with Time Capsule

Hello,
This is the situation: in one room there's an old Mac, the modem which delivers the internet and the AirPort Extreme which is connected to the modem.
In another room there's the Mac Pro, the Time Capsule which is connected to the Mac Pro with an ethernet cable and to a printer via USB.
I want the AirPort Extreme to wirelessly share it's internet connection with the Time Capsule so that the Time Capsule can share the printer with all three Macs (old Mac, Mac Pro and Macbook Pro), the Mac Pro can use the Time Capsule for Time Machine functionality and maybe the Macbook Pro too.
And just using the Time Capsule for internet.
How can I do this?
At the moment the AirPort Extreme is disconnected and the Time Capsule is used instead, but this way I can't share the printer...
Thanks!

Is that AirPort Extreme "flat" or dome-shaped? If it's flat (802.11n-capable), you should be able to configure the "main" router to "Allow this network to be extended" and the other to "Join a wireless network". If the Extreme is dome-shaped, then you need a more-complicated "WDS" arrangement. In either case it shouldn't matter much which router plays which role.
I'm not sure what you mean by "And just using the Time Capsule for internet."
Nathan-NL wrote:
At the moment the AirPort Extreme is disconnected and the Time Capsule is used instead, but this way I can't share the printer...
Is the printer connected to the USB port of the Time Capsule? Can you see the printer in the "Printer" panel of AirPort Utility? What happens when you try to use it from one of the Macs?

Can I use an apple ethernet to usb converter to connect my usb modem to my airport express?

Can I use an Apple ethernet to USB converter to connect my USB modem to my Airport Express?

fotosonix wrote:
That's what I thought too, then I bought this USB Ethernet adapter and on the package it says :
"Compatible only with MacBook Air Computers"... so I am not sure if I should open it.
When it was originally released it only worked with the MacBook Air which came with a special version of OS X that supported this adapter. Apple seem to have since built this support in to versions of OS X 10.6 and later for all Macs.
If you have an older version of OS X e.g. 10.3 to 10.5 then an unofficially driver is available here http://www.sustworks.com/sb_site/downloads.html
There are also third-party USB to Ethernet adapters with their own drivers like this one http://www.kanexlive.com/usb3lan

Airport Extreme can see networks, can't connect to any

I recently bought an iMac G4 (1Ghz, 17") on eBay and am having problems getting the Airport Extreme card to connect to any network. It came with 10.5.1 installed and I've updated it to Leopard 10.5.8
I'm a bit of newbie with this Mac, but am learning quickly and I've tried to do my due diligence research prior to posting. I think I've tried every solution I've found recommended on forums for others with my problem.
Here's the basic info on what I've tried (by themselves and various combinations):
-changing the channel the network operates on.
-changing from WEP to WPA
-changing to no security at all
-changing to manual DHCP setup
-disabling Wireless-g only to allow b & g, and I've tried allowing only g
-I tried moving AppleAirport.kext to the desktop to let the system rebuild it with a restart - it was not rebuilt so I moved it back in and restarted again
-reset your router
-made sure router firmware was up to date
-creating a new network location
-went to Library > Preferences to delete com.apple.internetconfigpriv.plist and com.apple.internetconfig.plist but there were no files with those names in that folder
None of these options changed any response to the ways I've tried to connect to the internet.
It connects fine through the router with an ethernet cable. With this option it takes the network address 192.168.1.5
I also tried to connect to my neighbor's open network, with that network it will either timeout or ask me for a WEP password, which isn't needed.
These are the errors I get when trying to connect to my own network wirelessly:
-When I go through Network Setup Assistant, I get the error: "The password you entered is invalid." Even though I know it is correct (checked and rechecked to make sure all keys were working in a text file).
-When I go through System Preferences > Network I get a Connection Timeout every time it tries to connect.
-When I go through Network Diagnostics through Safari, it can't find any Apple Wireless Devices to work with or it gives me a connection timeout.
My iPod Touch 2nd Generation has never had a problem connecting to this router or the neighbor's open network.
Neither have any of my three Dell laptops.
AirPort Card Information:
Wireless Card Type: AirPort Extreme (0x14E4, 0x4E)
Wireless Card Locale: USA
Wireless Card Firmware Version: Broadcom BCM43xx 1.0 (4.170.25.8)
Current Wireless Network: wireless network not available
If it matters, I've got an Actiontec router and I'm connecting to Verizon FiOS.
Thanks in advance for any recommendations. I guess if the Airport Extreme card [or software] won't work I'll just have to try a USB network adapter (want to avoid this as this iMac only has USB 1.1).
Ed

Hi there!
Were any software install and restore discs included with the computer to support
the license and ownership, maintenance and help upkeep the computer's OS X?
Not sure where to begin in resolve the connection issues you have presented,
since I am almost under siege in my offline life with problems others foist on me.
Your issue may be in part due to a scenario where enabling WEP can causing
an issue of a self assigned IP address; the address sometimes may be just a
default and not that of the router's giving one to the computer. You can some-
times reset and hope the router can give you a new different IP address or DNS.
There usually is something else to this, if that is the case.
However, to make sure the computer itself is in a good state of health, and you
have some of the basic means at your disposal, (or to know what you have) is
why I am replying. And once that is mostly a certainty, to see if the settings to
choose the AirPort as a viable Network choice in the System Preferences, with
wireless on top of the available options open to the computer. You can drag in
order of desired connection type, the Ethernet, dialup, Airport, etc - means of
making or sustaining a connection in the Network panel. If these items are not
correctly chosen, the available wireless Airport won't work. And the status of
the Airport connection won't be visible in the main menubar header either.
Have you been through some of the several Apple Support documents on topic?
• Mac OS X: Connect to the Internet, troubleshoot connection & set up small network:
http://support.apple.com/kb/HT1714?viewlocale=en_US
• Mac OS X: Troubleshooting a cable modem, DSL, or LAN internet connection:
http://support.apple.com/kb/TS1317
• AirPort troubleshooting guide (primarily settings & base station)
http://support.apple.com/kb/HT1401?viewlocale=en_US
For computer basics, to check and do simple software maintenance of the Mac
OS X, you can boot the computer in SafeBoot (shift key held on startup until a
login window appears) and from GO in main Finder window, see Utilities folder
in the drop-down menu, and look for then launch Disk Utility from the Utilities.
In Disk Utility, choose the Macintosh HD, then 'repair disk permissions'. You
may be able to later click on the hard drive icon of the Brand of the HDD as
seen in the same sidebar where the Macintosh HD was located, and choose to
'verify' the hard disk drive from the choice in the Disk Utility panel then available.
When done with these items in Disk Utility, quit it; then restart the Mac normally.
{For other levels of Disk Utility repair on the hard disk drive, you need to boot the
computer from the OS X Installer's disc#1 and choose Disk Utility from its menu
bar prior to actually running that Installer. The drop down menu bar has options
and select them carefully; since you can do quite a bit to the computer's drive if
the wrong item is chosen out of turn or when not needed. A booted disk utility is
in a position to act more thoroughly on a hard disk drive that is then unmounted.}
If the computer is in a good state of preventative maintenance and permissions
repairs, etc the main issue would be in the choice of settings to access the internet
via the means at the computer's disposal; and choosing the hardware path in the
Network panel of System Preferences is one of the main portals. There are several
items in here, including being able to check-mark and move the order of importance
the main items in a Network preference window, so the computer chooses them first.
If the antenna cable and other connect to/from the AirPort card in the base of the iMac
is properly pressed firmly into position and the card is OK, the physical and electronic
paths should be assured; as far as that goes...
Some of the changes to settings may not have been necessary or help in connecting;
so I am not so sure what ones would need to be changed back to their defaults.
Good luck & happy computing!

Airport Extreme can't connect to USB modem

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