Airport Extreme Cannot see Live Internet Connection from Cable Modem

Hi,
When I run a cable directly from my cable modem to my MacBook everything works fine. In fact, that is how I am connected to the Internet right now.
However, when I run the same cable into my Airport Extreme (AE) and then connect my MacBook to the AE (wired or wireless), the AE reports a problem connecting to the Internet. This is a new situation as everything has been working fine for months. I have changed nothing in this set-up for it to stop working.
I can only assume the at the AE is broken: the Internet connection is live, it was working fine for months and then stopped working. Is there anything I should try before I throw the AE in the garbage?
Thanks in advance.

Welcome to the discussions!
It appears as if you may not be aware that cable modems must be completely reset whenever the device that they are connected to changes. The reason for this is that the cable modem "remembers" the device that it has been connected to. In your case, it's "remembering" your computer and looking for it when you plug it in to the AirPort Extreme.
You need to make your modem "forget" your computer. Here's how:
o Push the reset button on the modem if there is one on your modem
o Power the modem down immediately after you push the reset button
o Pull the battery in the modem if it's easily accessible
o Leave the modem powered down at least 20-30 minutes (Some ISPs take longer)
Power down the rest of your network as well.
After the power down period, start the modem first and let it run 3-4 minutes by itself
Then start the Airport Extreme (you may need to "hard reset" the device again to start over on the configuration) and let it run a few moments
Then start your computers one at a time
Please post back on your progress. Remember, if you need to connect your computer directly to the modem again, you must reset the modem again because it will "remember" the AirPort Extreme if you have reset it correctly.

Similar Messages

How to share internet connection from cable modem through built-in airport on imac?

I have a cable modem with ethernet going into imac. How can I share the internet connection using the iMacs built in airport with other computers that have airport cards?
I would love to put an ethernet router between the imac and the modem and share the internet connection using the iMacs built in airport with other computers that have airport cards as well.
Thanks!

The setup I had working is what I have connected to the internet now. A cable modem with one ethernet jack that plugs into the iMac. The airport from the iMac broadcast to my G5 with an airport card in it and received the internet connection. The PC received it the same way from the iMac but to a Netgear wireless adapter.
I messed things up recently adding a wired 4 port ethernet router between the iMac and the modem, so that the modem ethernet plugged into the router, and from the router, plugged into the iMac which then could receive the internet but no more airport connections to my other machines. Haven't been able to get it working since.

Help setting up using my airport extreme to share my internet connection

I want to use my built-in airport extreme to share my internet connection with my PS3. I have a verizon aircard and have read on the internet that this can be done (but not necessarily with airport). I turned on internet sharing with airport and my ps3 reads my connection and obtains my ip address, but then it says could not connect to internet due to DNS server error.
Could someone run me down the process step-by-step so I can see what I'm doing wrong? Thanks for your help.
P.S. I have a iMac running on leopard if that matters.

ll959reds, Welcome to the discussion area!
Unfortunately the Internet Sharing provided by OS X does not provide nearly the configuration possibilities as even a very inexpensive wireless router.
Also if the firewall is enabled on the iMac, it applies equally to all ports including the AirPort (wireless) connection to the PS3. Therefore the firewall will block many of the requests from the PS3. To solve this issues, you would either need to disable the iMac's firewall or configure the iMac's firewall to allow connections via the AirPort side.
A much simpler solution is to use a wireless router instead of your iMac to provide the connection for the PS3.

Just purchased Airport Extreme ac and lost internet connection 3X. Reset to factory settings and worked for 2 days then lost connection and remedied by unplugging power supply. Anyone else having problems?

Just purchased Airport Extreme ac and lost internet connection 3X in less than one week. Fisrt time, reset to factory settings and fixed problem. Has occurred 2 additional times and connection re-established by unplugging AP extreme. Anyone else having these problems? Do I have a bad router? Thanks.

I definitely think this is a Mavericks issue. My iMac running Mavericks is the ONLY system in the house that drops the network randomly while all other systems never lose the network. No idea how to resolve this, but here is the workaround I'm posting:
I've had the 'network drop' issue with my Airport Extreme for the last 2 months. It reconnects when I pull the ethernet cable and plug it back in. I've tried downgrading the AE firmware, resetting to factory, etc. Nothing worked. I finally threw in the towel and created a script that monitors my network connectivity and restarts my interface if it senses it has dropped:
#!/bin/ksh
while true
do
yup=`ping -c1 -t2 www.google.com|grep from`
if [[ -n $yup ]]
     then echo "Internet is connected!"
else
        ifconfig en0 down; ifconfig en0 up
        echo "Down at `date +%m%d%Y%H%M%S`">>./dropped.out
fi
sleep 5
clear
done
I know its a workaround, but its saving me the headache of constantly pulling my cable and putting it back in!
Good luck!
-Mike Gray

Configure DHCP for Airport Extreme to see PPoE on a Nyxel DSL Modem?

I would like to configure DHCP server for an Airport Extreme to see PPoE on a Nyxel DSL Modem?

Please perform factory default reset on the AEBS as follows:
Pull the power plug from the back of the AEBS
Hold in the reset button and keep holding it in for an additional 8-10 seconds while you plug the power back in to the AEBS
Release the reset button and allow 25-30 seconds for the AEBS to restart to a slow, blinking amber light
Connect an Ethernet cable from the Zyxel modem/router to the WAN port (circle icon) on the AEBS
Connect another spare Ethernet cable from your Mac to one of the LAN <=> ports on the AEBS
Open AirPort Utility, select the AEBS, and click Continue to follow the guided setup as follows:
Page 1 - Assign a device name and device password for the AEBS
Page 2- Select "Create a wireless network"
Page 3- Assign a name for the wireless network and a password for the wireless
Page 4 - Select Bridge Mode if not already selected
Page 5 - Setting should be Configure iPv4 Using DHCP. Not other info is needed
Page 6 - Summary of settings and click Update
Close AirPort Utility
Test out the wireless by disconnecting the spare Ethernet cable and then clicking the AirPort icon at the top of your Macs screen to Turn AirPort On.
Then click Join Other Network and Show Networks to locate your wireless network and log on using the wireless password
You should be good to go

Airport Extreme Flashing Amber - but internet connection is OK

I have the current generation of Airport Extreme, which has been working just fine, until tonight. It started flashing amber. My internet connection is OK, and in fact my desktop is connected to the internet thru the Airport Extreme via ethernet cable, so that pathway works (which rules out faulty cable between Airport and modem). But the amber light keeps flashing, and none of my devices that connect via WiFi can connect to the internet (to be clear, they can see my base station, but they cannot connect to the internet. The only device that can connect is my desktop, which again is connected to the base station via ethernet cable). I've done multiple power-cycles, and a hard re-set of the base station, same result. In Airport Utility, the error is "Your Apple Wi-Fi base station does not have a valid IP address", but assuming that this is the correct error (which I am doubting, since I am connected to the internet), there is no way for me to address it.
I have two Airport Express's on this network - needless to say, they are also showing up as problems in Airport Utility since their base station is amber.
BTW - I am running OSX 10.6.8 - OK, I'm a dinosaur. But just in case that was the problem, I tried to address this with the current Airport Utility from my iOS 7 iPad, but still no luck.
Any advice?

Thanks, landrefl. Airport Utility IS telling me that there is an error, and the error is ""Your Apple Wi-Fi base station does not have a valid IP address". But that's my problem - I'm writing this now because I am connected to the internet, through the wired connection thru my Airport Extreme. So, although it is telling me what it thinks is the problem (""Your Apple Wi-Fi base station does not have a valid IP address"), that a) seems to be incorrect, and b) I don't know how I can change or correct it anyway.

Airport Extreme keeps dropping the internet connection to my mac

Hi, for a while now my airport extreme has been dropping my internet connection to all my mac computers. Its just the internet that drops i still have connection to the airport because i have a external HD hooked up to it and i can still access it when the internet drops. I dont think it has anything to do with my macbook because i have taken it friends places that have a wireless router and it never drops there. The airport usually drops when im on youtube watching videos. It always seems to drop when the video is less then half way done loading. I would extremely appreciate the help. Thank you for your time.

My problem is gone!!!!! I found what my problem was! So... after many days of being frustrated with the dropping. I phoned apple. They said it might be the service provider. Ok, well Apple said that some internet service providers don't like it when people use wireless routers. Because of people stealing internet and such. And since there is a lot of computers running off of my wireless router there are a lot of IP addresses connected to the internet opposed to just one set if you were connected to one computer by ethernet. So after my chat with apple, I phoned my internet service provider, Tbaytel. I told them that i have been losing internet connection for 5 months, and i would like it they would tell me what's going on. I told this guy what apple told me about the IP addresses always changing and he started to laugh at me and he told me that they don't know what there talking about.. After they told me to do the stupid shut everything off... now turn it back on.... is that light flashing?? Ok... now plug in the router.... All ******** basically. So after this guy being all confident telling me what to do and thinking that the problem will be gone, we wait 5 min and the internet drops again. So i tell him. There was a long pause....Ok ill try and do a reboot of the connection. He does this reboot thing and i have connection again. It doesn't drop. 3 hours later it drops again... So the problem came from the internet service provider, which was not a very good one. 2 months ago we swithed to SHAW and guess what? We haven't dropped yet!

AirPort Extreme amber blinking - error: "Internet Connection"

Hi all,
Just purchased the AEBS last night. I have a somewhat "interesting" setup with my network.
1) My home is prewired with LAN and I'm using a wired (only) Linksys router for this. The reason for this system is in the laundry room and I'm not putting the AP in the laundry room - I can't have a printer there! Also in the laundry room is the cable modem, which feeds into the wired lynksys router.
2) Connected to this wired router, in the office, is the Airport Extreme. I'm using it as a wireless "bridge" - just there to make Wifi (and share my printer).
Here's the issue:
My AirPort works perfectly. I get a connection, I can browse all the other devices on the network, the printer prints perfectly, etc.
EXCEPT : the amber light is blinking and in the AirPort software (Mac) says that there is an error with the "Internet Connection". It tells me that:
"Your base station does not have a valid IP address. Please make sure your base station is connected to your broadband modem or local area network (it is), verify, etc..."
There is one true statement in the description above from the AirPort. It does not seem to have a valid IP address. When I type in Safari 192.168.1.107 - the IP address listed on the main configuration pane, it never finds the page and gives me a "page not found" error.
Moreover, I have an NAS attached to the AirPort which I can access - through the browser interface - perfectly. This NAS is a true NAS - meaning it doesn't connect through a USB port but through a network cable.
Lastly, before you reply with suggestions - thanks so much for that by the way, know that I can't change my network set-up physically - everything needs to stay where it is as of now.
Thanks to all,
Al

Thanks for the response once again! I'm sorry that I wasn't clear in the beginning as I could have been, but here's the deal: I know there are a mutlitude of ways to set up (any) network but mine needs to stay exactly the way it is (physically - in terms of where each router/station is located).
The reason for this, and also the reason why I can't use your suggestion, is the following: if I move the Linksys to the den (from the laundry room), I will have Wifi, but then I lose my ability to have the pre-wired home (with Gigabit) wiring. This is because the den (as does every other room in the house) only has the "output" on wall and no "input" jacks thus I can receive the WAN signals, but can't redistribute them back all over the home (for my wired devices). My laundry room is the home's "hub" where all the wiring comes into and only from here am I able to send out my wired signals to every room in the home.
I can't get rid of my wired connection since I need Gigabit speed.
So now it's back to square one: the AirPort is still blinking amber but is in bridge mode, telling me that it has no "IP address".

I cannot share my Internet connection from my Mac to my iPhone

When I enter the Sharing settings the box with "share you connection from" only gives me the chance of sharing from WIFI or from Bluetooth PAN, which I have no clue what is. So I assume that it is WIFI I have to click as it is a WIFI connection I want to share with my iPhone from my Mac.
In the box "To Computers using" I only get the chance of marking one box next to "Bluetooth PAN". If I do not check this box, the whole box called "Internet Sharing" is greyed out and I cannot check it. I check the Bluetooth PAN box and it says Internet sharing is on. However, I cannot find the signal on my iPhone?!
ANY IDEAS?
Oh, I use OS X 10.8.2
Any help is much appreciated!
Thanks

If your computer is already connected to WIFI, and your iPhone can also connect to that same WIFI signal, why would anyone want to enable sharing? That would be completely redundant. You share from the router.
If, on the otherhand you are trying to tether your Mac to your phone, all tethering settings are done on the phone, provided you have the service enablked by your phone carrier. Then, you are simply going to use the Bluetooth connection to tether the mac to the phone.

Just set up my airport extreme but have no internet connection? What do I do

Just set up airport extreme on my IMac but have no internet connection. What do i do?

I would suggest that you try a complete power recycle of your networking hardware. Please check out the following AirPort User Tip for details. Please post back your results.

AirPort express not recognising internet signal from cable modem

my airport express is not recognising the internet connection. It is connected directly via a cable modem (which has full strength when connected directly to the PC) and when networked to the PC it shows in airport utility but when configuring it returns an error message saying it is not recognising an internet signal. the unit can't be faulty as I have just replaced this one with a brand new replacement and the problem is the same. Is there a setting i have missed which is not allowing the signal through from the modem ?

It is always a good idea to perform a complete power recycle of your networking gear whenever you change network hardware. Please check out the following AirPort User Tip for details on how to do so.

Losing internet connection (Ethernet, cable modem)

Hi,
Lately (the past month or two), I am tending to lose my internet connection. (I never would before.) I connect via Ethernet to my cable modem. My ISP tells me that if I am getting 4 steady lights on my modem (with the 5th flickering), it isn't the modem. (I was thinking of replacing it.)
Rebooting the computer will fix it. One minute it's fine, the next it may have lost the connection. When I lose connection, Network Diagnostics* says my built in ethernet and network settings are ok (green). The rest will vary (going on memory here), ISP, may or may not be green, Internet and server will be definitely out, when this happens.
* I have dragged it out of wherever it was buried and have it now on my desktop. It is VERY convenient to check what is going on with my connection problems. (I guess I have created an applet?) I recommend this to all.
I am considering re-installing the OS (archive and install) but am hoping someone can offer some suggestions for me to try short of that.
Disk Utility and Tech Tool Deluxe don't indicate any problems. I can try the Apple Hardware Test. I am hoping this isn't a hardware issue as I cannot afford a new Mac or other repairs. I can live with rebooting if I have to.
Thank you.
John L

The colors refer to what Network Diagnostics shows. Network Diagnostics is an Apple app that pops up when Safari has trouble connecting. I don't use Safari but loved having Network Diagnostics pop up so I figured out a way to use it independently of Safari. I dragged it out of wherever it was buried, put it on my desktop where it became an app and I use it at will to see why I am not connecting.
It will show green, yellow or red as an indication of each aspect of the connection: built in ethernet, network settings, ISP, Internet and server (being Apple's server). Right now, all are green. When I can't connect, I'll have several going from server backwards that are red. If it can't figure out the status I get a yellow light.
When I've asked my ISP why I am getting disconnected, they said if all 4 lights of the modem are steady (and the yellow one flickering), which they always have been when I've been disconnected, then it isn't the modem or them. They have good tech support and I trust them.
I have replaced the modem once in the past and that fixed things. I may do it again.
So, I don't know. I haven't tried the Safe Mode approach yet. I'll see if I can do that.
Cheers,
John

AE Lost Internet Connection through Cable Modem

I suddenly lost all internet connectivity. Here's the setup and issues:
-- Two computers, a Mini and a PowerBook, both lost connection to Internet
-- Motorola cable modem (using Comcast)
-- Airport Express is connected to modem via ethernet
-- I can connect directly to the cable modem with the computer via ethernet and I can get internet service; also, Comcast assured me I still have service
-- The two computers can connect to each other via airport; file sharing, iTunes streaming, etc., works as usual
-- I've done all the usual "unplug everything and restart" routines
-- Nothing was changed recently that I can think of - it just lost connection to the Internet.
Any ideas?
PowerBook G4 17 1.67GHz 1.5Gb Mac OS X (10.4.6)

I fixed it, but I don't know if it will solve the problem Ada had. I got a note from Comcast recently saying I needed to have my IP settings to be dynamic, by using DHCP. I had already made that change so didn't suspect that was the problem. However, after looking closely, I found some things to change.
If you're using Comcast, or a similar service, then this may fix it:
I first went out and washed my car, then came back in. I think that's an important step. I have a large car, so if yours is small, you may need to wash it twice, or wash it then wax it. Then go back inside and . . .
In Airport Admin Utility, select your base station, then Configure.
Switch to the Internet tab.
Make sure it's set to Configure using DHCP
Make sure DNS Servers, Domain Name, and DHCP Client ID are left blank (this is the step I hadn't done before).
Click Update and close the program and wait for your base station to reset.
This should fix it.

Cant get my KN8 Neo 4 -F to get an internet connection through cable modem.

I have a full signal since I checked with my other computer. I just built this system and I cant get a connection to the internet. Seems like the LAN isnt working.

I dont think it's a mobo problem.
There is something that went wrong setting up the conn.
Try disabling firewall... both windows and Nvidia
Open a command window ant type: ipconfig
Check what u get.
Is cable connected from modem to pc?
Are u using router?
Let us know plz.

Intermitent Internet connection to Cable Modem

Internet connectivity was working great. Then I switched Internet access to DSL and thus converted Linksys WRG54G connection to a DSL modem. Due to poor speeds with the DSL, I have moved back to cable. Now the connectivity to the Internet drop from the Linksys router every few hours. Connectivity to the cable modem seems to be fine.
What reprogramming am I missing for the router. It is set up exactly as the direction require.
Thanks

Follow this link and if you are using to configure your router.

Airport Extreme Cannot see Live Internet Connection from Cable Modem

Similar Messages

Maybe you are looking for