Airport extreme card installation

So, I'm probably an idiot but I have followed the instructions perfectly, but for some reason I can not get the card to firmly hold into its slot (unless it's flipped upside down. Is there some stupid little trick I'm missing??

The instructions in www.apple.com/support/emac/doityourself/ seem to indicate that the card goes in upside down.

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AirPort Extreme card installation problem

I recently bought an airport extreme card to put in my eMac (1.42 ghz G4). I follow the instructions to the letter for installation, but whenever I try to turn the computer on after installation, it sounds the 'turn-on' chord and then just sits there, black screen, power light on, never getting past that point. if i shut down and take the card out, it turns on just fine, everything works. I have all the latest software updates, installed the airport software that came with the card. what could possibly be wrong?

Most folks that report problems with the installation
of the AirPort Extreme cards find that they don't
have the card fully in place. There should be a
"click" when the card is firmly seated in the slot.
Hi. I'm facing same problem. My eMac doesn't start. I pushed as hard as I can the AirPort in the slot. It seems fitting well. As soon as I remove the card it start like a dream. I'll try again after reading your comment, but I am nervous. What if I break the housing?

G5 Dual 2GHz refuses to boot on AirPort Extreme Card Installation?

I was wondering if anyone has heard of this before. I just got an AirPort Extreme Card from Apple that has been refurbished. I installed it in my G5 and then on power-on, the system hangs before the chime even sounds? I remove it and everything is back to normal...Has this happened to anyone and is there something I am doing wrong? I know that the card is probably defective but I want to see if there is any alternatives than sending it back to Apple for a look-see...
Thanks!

Hi macomrade-
First, try resetting the PRAM: Resetting your Mac's PRAM and NVRAM
If that doesn't do it, follow the correct procedure for your machine and reset the SMU: How to reset the SMU on a Power Mac G5 (Late 2004) or Power Mac G5 (Late 2005)
If you still have no joy then send the card back.
Luck-
-DaddyPaycheck

Airport Extreme card does not see any networks...help!

I have a home network that is working fine - 2 linksys routers with WDS set up... it all works great - an Ibook g4 running 10.3 and has an Airport Extreme card connects flawlessly everyday. As does an old G4 powerbook with an old airport card.
however, I have this dual g4 with 10.4.3 running, and a recently-installed airport extreme card.
When I turn airport "on" it never sees our network. And it doesn't see my neighbors' networks, either, which are also always visible.
I can, howevr, connect via ethernet to the router that is somewhat nearby. that networking is fine...I can get on wired, but not wirelessly.
I've installed the 2005-1 update, and have run Software Update as well to see if there are any other patches/updates necesary. so as far as I can tell, I am up to date.
system profiler says:
Wireless Card Type: AirPort Extreme
Wireless Card Locale: USA
Wireless Card Firmware Version: 404.2 (3.90.34.0.p16)
Current Wireless Network: wireless network not available
and in the extensions section for the airport, it says:
Version: 4.0.4
Last Modified: 11/20/05 9:55 AM
Get Info String: 4.0.4, Copyright © 2002 - 2005 Apple Computer, Inc., All Rights Reserved
Location: /System/Library/Extensions/AppleAirPort2.kext
kext Version: 404.2
Load Address: 0x39738000
Valid: Yes
Authentic: Yes
Dependencies: Satisfied
Integrity: Correct
I am at a loss. Is there anything else I can do before writing off the card as a bad card - or perhaps the logic board is faulty?
I hope there is a simple solution to this. I appreciate your expert help.

Go back and recheck the Airport Extreme card installation. Make sure you plugged the connector for the internal Airport antenna into its socket on the Airport Extreme card itself - and make sure the plug is fully seated into its socket (none of the metal sleave should be showing).

Setting up airport extreme card and airport extreme base station

I have an ibook G4 about 3 years old with osx10.4.10 recently installed. I have recently bought an airport extreme card and have also bought an airport extreme base station.
There seems to be a problem with the set up of the card. It does not seem to find any wireless networks at all, including the base station. The base station seems to be working as I went through setting this up with Apple phone support and we managed to do it by connecting the laptop to the base station with an ethernet cable.
I think the problem is with the card. I think I need to reinstall and set up the card again from scratch, but can't figure out how to do this -aiport utility and airport setup assistant don't seem to help here as they take you straight to the stage of setting up a base station. I seem to remember when I originally installed the card for the very first time (before attempting to set up the base station) that it did find other wireless networks, so I don't think there is a physical problem with the card.
Any suggestions on getting the card working appreciated.
Many thanks

Hello bblairlondon. Welcome to the Apple Discussions!
First, verify if OS X "recognizes" the card, by using the System Profiler utility. Select the AirPort Card option under Network in the column on the left. The "Wireless Card Type" should be "AirPort Extreme (nxnnnn, nxnnnn)."
If no card appears, I suggest that you double-check your AirPort Extreme Card installation by using the following Apple Tech article: iBook G4: CIP Instructions
If the card does appear, then try the following ...
Reset the PRAM
o Shut down the computer.
o Turn on the computer.
o Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
o Hold the keys down until the computer restarts and you hear the startup sound for the second time.
o Release the keys.
(ref: Resetting your Mac's PRAM and NVRAM)

Need airport extreme card (and installation disk?) for OS X 10.2.4

So when I got my emac in 2003 it didn't come with an airport extreme card. but now I need to get online and am unable to hook up with a landline to our current, only wireless, router. I can't upgrade my OS X and spend tons of money for ram and the new card. So I'm looking for the card that would work with my version of OS X. Please give me any info or websites, I haven't had any luck myself!

LaurieP, Welcome to the discussion area!
The version of OS X installed has nothing to do with which card you need.
The original eMacs require the original AirPort card. That is the only card compatible with the internal slot.
Later eMacs require the AirPort Extreme card. That is the only card compatible with the internal slot.
You can determine which eMac you have by using KB 86325, eMac: How to locate the serial number and identify your model. The "eMac (ATI Graphics)", "eMac (USB 2.0)", and "eMac (2005)" all require the AirPort Extreme card.

How to setup a network setup with an airport extreme card in a mac pro

I have installled an airport extreme card in my mac pro. Restarted the mac. The AP black triangle appears on right top of the screen. If I activate the AP than the a light grey triangle appears, with grey bars. I can create a network, than the triangle becomes dark grey with an kind of black computer icon in the grey area. The signal strength shows all blue bars.
I have two other wireless networks (linksys and another for streaming music) both are working and detected by my imac. But the mac pro does not detect these networks.
I would have thought that the two networks would be detected automatically.
Please some advice to solve this problem
Imac G5; Mac pro Mac OS X (10.4.4)

You won't believe this, but the card is a crock. Mine was installed by an Apple tech at an Apple store. He obviously did not check out reception.
At home, I tried setting this up right next to a Netgear wireless router (2 feet away!), and got no signal bars. Yet I pull the cover off the machine and I get 4 bars and can connect to an 802.11g network. This stinks. What idiot at Apple designed a card where the antenna is a 1" square piece of metal? Could this be an emi cage? Where did they hide the so-called "built-in" antenna. Who knows?
See if you can aim the back of the machine toward the wireless router. There is a back door into this mother, through the fan(ny) opening.

Power Mac G5 fails to start up with Airport Extreme card in.

Hello.
I just received a 'new' Airport Extreme card for my Power Mac G5 1.8 (900fsb). I just installed it and it failed to start up with it in. The mac started up but without my Apple LCD and any USB devices. I did a PMU reset on the logic board and took out the Crucial 3rd party 512mb RAM and tried again but it won't start up. When I take the card out it's business as usual.
Is it the card or the mac that's at fault? Has anyone had this problem too?
Your help will be greatly appreciated.

This problem can happen if:
- the card has not been fully seated into its socket (doing that can take a firm push) or if you installed the card upside down
- the card is defective
- the card socket in the PowerMac G5 has broken or bent contact pins
Check the installation you did with:
http://www.info.apple.com/usen/cip/pdf/g5/apec_c.pdf
If you are sure the card has been properly installed, you are gong to have to either (a) try a different Airport Extreme card or (b) let an Apple dealer or service center take a look at your PowerMac G5.

Is my Airport Extreme Card faulty?

Hi all,
I have an iMac G4, 1Ghz machine. I got it second hand and I have no problems using it, except trying to fathom out if there is something wrong with the mac, or the airport card I have fitted.
I'll try and describe the issue best I can, please bear with me.
The Airport Extreme card is fitted correctly, it is slotted right in and unless I take a hammer to it, it will not go any further. The aerial is also fully fitted, again, it won't go any further.
However, the iMac does not detect the card correctly. If I look in System Profiler, nothing appears under Network/Airport Card. There is no wireless network indicator along the top next to the volume icon etc, and nothing within Network to indicate it is detected either.
But.....
If I look under System Profiler / Hardware / PCI Cards then I discover it. It is listed as Type: Other Network Controller, and crucially, Driver Installed: No. I can supply various ID's as and when required if necessary.
What I am trying to establish is, does this mean there is a fault with the iMac, or with the Airport Extreme card itself? I am looking for some pointers and will gladly check the obvious if required so any hints or tips would be gratefully received. The system is fully updated, and everything else works perfectly.
Thanks for any and all help in advance,
Chris

Hello, and welcome to Apple Support Discussion forum!
You may have to see about getting another AirPort Extreme card
and check that against the results of the first one; and hope the
faulty matter is with the first card and not the iMac G4 itself.
Sometimes, when an AirPort card is not physically present in a
Mac, and was not there during the OS installation, some of the
drivers may not have been installed or installed correctly. Not
sure in this case, if the whole OS including AirPort support is an
automatic function - even when or if there is NO AirPort card in
the computer during the OS X install. +This may not be the case.+
There may be another answer, in this; if the card driver was only
installed IF there was a Card present. Or, IF the driver is installed
even when no Card was in the computer at the time the OS was
installed into the computer. (Some users did note an issue, in a
few instances, years ago.)
It is possible the AirPort Extreme 802.11/g card could be defective.
The other basic possibility could be debris in the card's slot, in such
a way as to not allow all the connections between the card & the Mac.
Be sure to not handle these wireless cards, or for that matter, RAM
memory cards, etc by the electrical contact side of the chips; since
a static charge by handling them, can short out their components.
You could try your luck with a USB wireless 802.11/g module to see
if that may give you wireless access via a USB port, if the AirPort
Extreme card and slot don't act correctly even with a second card.
On rare occasion, there could be an instance where the card may
be OK and not show correctly. Not sure if resetting the Power
Management Unit (PMU) could be of help in this specific matter.
• Resetting the iMac (Flat Panel G4) Power Management Unit (PMU)
http://support.apple.com/kb/HT1712
{The older AirPort Original 802.11/b wireless card would not fit into
an iMac G4 computer with the 1.0GHz or later (1.25GHz) processor
so that should not be among the considered possible issues, here.}
Hopefully, the issue is only dust in the Card's slot; which would be
comparatively easy to clear out. Or the AirPort Extreme card itself
could be bad. So, these are the simplest and least costly items to
take into consideration and check, compared to a logic board.
And it is possible to use a USB wireless adapter or module for use
with the iMac G4 and 802.11/g/n so long as the specs are correct
for the computer hardware and be sure the USB plug fits well. As
these generally go, they can be as easy as automatic recognition
by the computer. If you go this route, try the item without any new
software installed to support the USB wireless first. It may just go.
If the AirPort card were tested in another computer, to be good,
then perhaps to put the card back into your iMac G4 1.0GHz
machine and reset the PMU, check the computer's Profiler; and
maybe see if by reinstalling the Leopard (10.5) last Combo file
(10.5.8) over the top of your current 10.5.8 system, could help
it recognize the AirPort extreme card that was not there during
the installation of OS X 10.5.8 Leopard. This is a stretch.
Good luck & happy computing!
+{edited to add conjecture and other stuff}+

Installing AIrport Extreme card (which one? and WHERE?) in Dual 1.8 G5

I'm having an incredibly frustrating time trying to check out this (used) G5 which I thought, up until yesterday, might replace my G4 MDD. (Never mind that any topic I run a search for on the support.apple website returns NO results. Is it my antediluvian 10.3.9 and Safari 1.x--newest possible for that OS? But I digress...)
I keep running in a circle of Google search results that keep bringing me to a .pdf showing an AE card installation on a single processor G5. While not vividly clear in the illustration, the architecture seems to be different. I don't see the same "landmark" components here as in my G5. My Apple Support search difficulties have frustrated a search for a manual for this model.
Also I'm just now learning of the necessity of the Rube Goldberg-ian additional antenna that seems to be required. (As it sits, the G5 is about 3 feet away from the base station, but I guess I'll have to play along anyway and get one.) Having used an Airport card on a pre-Cambrian white iBook G3 >>>without any bloody antenna<<<, I find this too depressing to be laughable. ("...strain at a gnat and swallow a camel." --NASHVILLE, 1975; Robert Altman, dir.)
I'm under the assumption that this beast came BEFORE the late 2005 makeover that necessitates the Airport and Bluetooth combination card. Please correct if I'm wrong about this.
The card I bought on eBay is Model A1026 EMC No. 1951 (thinking an Airport Extreme Card is an Airport Extreme Card is an Airport Extreme Card...ain't that rich!)
Computer is YM425(XXXXXX) 1.8 GHz DP/256MB 400 80GB/SD/G5200/56K
I did the installation of the Airport (after having uninformedly bought an AE card first) card on the iBook, but I can't begin to see where one goes on the G5 desktop. I don't even see the connector cable that goes in the back of the card.
I feel like my good intentions have landed me at Alice's tea table while hardly being on the cutting edge of anything. I'm a sheet of paper's width (see below) from just jettisoning this thing back to Craigslist whence I fetched it.
(Although I've long waved the banner of "Think Different" superiority, I'm beginning there's not a sheet of paper's width of difference between the respective byzantine frustrations of Planet Jobs and Planet Gates. At least I didn't make the pricey leap all the way into the MacPro rabbit hole...)
To sum up: which AE card, where does it go, what else isn't Apple telling me and are there any specific links?

Hi, and a Warm Welcome to Apple Discussions and the Power Mac G5 Forum!
From the details you have given, your G5 requires the Airport Extreme! card
http://store.apple.com/Apple/WebObjects/ukstore?productLearnMore=M8881
The installation instructions are here
http://www.info.apple.com/usen/cip/pdf/g5/apec_c.pdf
The antenna cables and connectors are pre-installed in G5s. The Airport Extreme! antenna connector, with the brass tip, is shown clearly if you click on photo #4 here
http://tersus.no/bluetooth/
(They are the Bluetooth instructions - the photo is for identification only)
You will need an antenna
http://docs.info.apple.com/article.html?artnum=86413
which should have been in the G5 packaging (originally) - but can usually be picked up on eBay - or here
http://www.mac-pro.com/Airport-Extreme-External-Antenna-for-Power-Mac-G5-Tower?s c=2&category=7286
if not.
There is a G5 manual here
http://manuals.info.apple.com/en/PowerMacG5_UserGuide.pdf
Please post again if you have any questions. Good Luck.

Airport Extreme Card does not fit into my laptop.

I recently purchased an Apple iBook G4 and a separate Airport Extreme Card. Maybe I'm just Mac-illiterate, but I can't figure out how to install the card. I've studied the directions in the manual and online but the diagrams don't seem to correspond with my laptop. For example, my laptop does not have the grey wire or metal bracket that are shown in Figure 6 at http://www.info.apple.com/usen/cip/pdf/ibkg4/ibg4-apc-cip1.pdf. In fact, that whole area in my laptop looks very different from the way it looks in the image. The card doesn't fit/snap in anywhere under the keyboard.
Am I totally missing something? Is the card supposed to be installed elsewhere? Did I perhaps purchase the wrong card?
Any support you can offer will be greatly appreciated. Hopefully my question isn't too stupid!

Current generation iBook G4's have a built in Airport Extreme interface - they don't make use of a user-installable Airport Extreme card.
Does your Mac have an Airport menu item (the fan-shaped icon near the right side of the MacOS menu bar)? If so, it already has an installed Airport interface.

Kernel Panics when using Airport Extreme Card...I think

So I have been to the Apple store 7 times in the last three days...here are the problems I've been having and what they've done. Any advice is greatly appreciated!
All of a sudden I started having Kernel Panic crashes (a least 5 a day.) Seemed to mostly happen when I was browsing (using Firefox.) Also I would usually experience an intermittent connection to the internet before a crash. (i.e. I would be browsing, then the connection would be lost...I'd turn off Airport...turn back on...then a few minutes later while browsing...crash)
Here is what I've done:
- At first we thought it was software...after two erase/install, that wasn't it.
- Maybe the new RAM from OWC...re-sat the RAM, took RAM out and replaced with factory RAM...had OWC send new RAM, that wasn't it.
- Maybe it is logic board, factory RAM, or Airport Extreme card...Apple replaced today...and THAT wasn't it.
- Got home after all these new parts and it crashed again while browsing wirelessly. So, I thought, "Could my Qwest wireless network be doing this!?!?!"
Have tried some different settings with Qwest and am awaiting another crash.
Does anyone have any idea what else I could try? (2 erase and installs, a new logic board, new RAM, new AE card, didn't do it!)
I so appreciate any help or advice. I'm in the middle of a couple of major projects and cannot bear to go back to the Apple store for an 8th time!
MacBook Mac OS X (10.4.9) Purchased as refurb. - but has new logic board, new RAM (2gb), new AE card
MacBook Mac OS X (10.4.9)
MacBook Mac OS X (10.4.9)
MacBook Mac OS X (10.4.9)
MacBook Mac OS X (10.4.9)
MacBook Mac OS X (10.4.9)

I don't have any solutions, but I had been reading about some folks having airport related kernel panics in the MacBook discussion forum. As a matter of fact, I had a kernel panic a little while back on my MacBook, and the crash log pointed to some issues with airport drivers. Here is what Macfixit says about these drivers and I quote:
"Bad built-in hardware (including hard drives) Repeated kernel panics can be the result of incompatible, damaged or misconfigured built-in hardware. This includes built in AirPort, Bluetooth and other networking hardware, corrupt or damaged hard drives, faulty processors and more. Examine your crash log (as discussed in our tutorial "An introduction to reading Mac OS X crash reports") for clues as to which device is implicated.
Sometimes the fix is as simple as re-seating built-in hardware. Make sure any PCI, PCI Express, AirPort and other expansion-type hardware is firmly and properly seated in its appropriate port.
In other cases, the fix involves attacking the problem at a driver or kernel extension level. Again, examine your crash reports and look for components specifically linked to certain hardware. For instance, the following Mac OS X components are all used by Apple AirPort hardware, and can be implicated (by crash logs) in kernel panics:
com.apple.driver.AirPortAtheros5424(100.21)
com.apple.iokit.IONetworkingFamily(1.5.0)
com.apple.iokit.IOPCIFamily(1.9)
com.apple.iokit.IO80211Family(110.19)
After determining device-specific components, you can try re-installing them -- either by performing an "Archive and Install" of Mac OS X, or downloading and manually placing items."
http://www.macfixit.com/article.php?story=20060911080447777

Apple Store - Selling Airport Extreme Cards for Mac Pro

I would venture to say that most people are not aware that the "standard" Airport Extreme Cards will not work for the Mac Pro, so I felt it important to let it be known.
This past weekend, I purchased a Mac Pro at an Apple Store in Texas. I picked up an Airport Express Card and asked the associate if it was compatible with the new Mac Pro's. He first thought it was already on the base config, which I knew had to be false. He went and looked it up, and sure enough it wasn't included but he did confirm that that Airport Express Card will in fact work with the Mac Pro.
After driving home nearly 2 hours, I pop the case to find out that the Airport slot is by no means the same; it's much smaller.
I see two problems with this:
1. They should clearly mark on the box that the Airport Express Card is not compatible with the new Mac Pro (it's on the website description).
2. The Apple Store Staff should be well aware of this change. Especially, since at the time I purchased the Mac Pro, the NEW Airport cards were not even shipping yet.
Just sharing my frustrations and also informing anybody about to head into a store to make a purchase... heads up.
Thanks for listening,
Marc

As you've found out they are NOT the same. In actual fact, as Apple classes them as a service centre only installation you won't be able to buy one from an Apple Store without an installation. They won't sell you a standalone part. Other place will however sell them.
The part number you are after, I believe, is MA688ZM/A.

Cant connect to Netgear WPN824 with Airport Extreme Card

Hi,
I have a Netgear wireless router. I can connect to the router without a problem when I hard wire it. When I go wireless the Mac doesnt even recogonize the router. I have no security right now, so I could try to connect the easiest. This is a brand new Airport extreme card that I installed tonight in my Imac g5. Using OS 10.4.10. Please help!!! Thanks!!!
I would think it would at least be able to recognize the network (which the name is being broadcasted). But it doesnt even show up.

Did you connect the antenna wire to the AirPort Extreme card?
Compare the antenna wire installation with the photos in KB 108039, Properly attaching the antenna on an AirPort Extreme Card.

Airport Extreme card out of eMac into old G5

After getting a new iMac, i have reassigned all the Macs in our home. My old G5 tower had no wireless card. So, i took the Airport Extreme card out of an old eMac and put it into the G5. It fit, and I thought I had the problem solved. But, I am not getting the network to show up. Is the card compatible?

Current generation iBook G4's have a built in Airport Extreme interface - they don't make use of a user-installable Airport Extreme card.
Does your Mac have an Airport menu item (the fan-shaped icon near the right side of the MacOS menu bar)? If so, it already has an installed Airport interface.

Airport extreme card installation

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