Airport Extreme - Direct TV Genie Ethernet connection not working

PLease help and please use simple terms for me as I am not the most tech savvy guy. I Recently replaced my old Netgear wireless router with a new Airport Extreme. Wireless is working great! And I made the same ethernet connections I made before and they are working good with the exception of our Direct TV Genie. I spoke with the tech support and they claim they are not compatible with apple products. I'm not sure how or why that would be possible. Does anyone have any suggestions?
Thanks

Thanks Lucien. The same technician told me you also can no longer direct connect to an airport base station. He said the new Genie will shut down any clients if you do this. Perhaps he was just trying to get out of runing the cable.
He insists that I need to get a cheap router... plug it into my modem, then plug my airport extreme into that.
My wireless conection has been up a couple hours.. hopefully it stays up.

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    ~*~
    To: [email protected], [email protected], [email protected]
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    palasseri wrote:
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