Airport Extreme disconnects wireless Windows 7 laptop

I have an Airport Extreme (both antennas enabled) and multiple Windows 7 laptops regularly lose connectivity to the base station. When the connectivity is lost, I can switch from one antenna band to the other (B/G to N or vice versa) to reconnect, and it'll work fine again for a period of time (sometimes 20 minutes, sometimes 3 hours). I do often notice connectivity disconnects when doing Lync VoIP, but not exclusively. Sometimes I'll be surfing the web, etc.
The base station is running 7.6, and I've reproduced this with 7.5.x as well. Multiple Windows machines show this behavior (Lenovo and HP I've tested). I've updated wireless drivers on the Windows machines. I can't reproduce this over a wired connection.
I have a Macbook Air that I so far haven't seen this issue on, and I don't recall seeing my connection reset on my iPad as I surf.
I did notice a couple lines in the log file of the base station:
Severity 5: (WAN) link state is down.
then 7 seconds later
Severity 5: (WAN) link state is up.
I assume my internet provider is working fine because I can very quickly switch from one antenna band to the other and get my network service working again.
I found this thread, but it isn't clear if there is a modem problem because I can't reproduce this when connected to the AE via ethernet.
Any suggestions on how to better troubleshoot this would be appreciated.
Hunter
Message was edited by: hmdonald

Sorry, but Apple has not updated AirPort Utility for Windows for about 3 years.
You will need to use a Mac running Yosemite, Mavericks, Mountain Lion or Lion to administer the newer "ac" AirPorts.......or.....an iPad or iPhone with AirPort Utility for iOS installed on the device.

Similar Messages

How do i install airport extreme on a windows pc and route it to another windows desktop?

How do I install airport extreme into a windows desktop pc and then successfully route it to another windows desktop?

The AirPort Extreme Base Station (AEBS) is an Internet router that supports both wired and wireless network clients. You can connect both of your desktop, using either media, to the AEBS for network connectivity.

How to access a USB disk drive connected to Airport Extreme from a Windows 7 PC?

How can I access a USB disk drive connected to Airport Extreme from a Windows 7 PC?

...Called it a roaming network. Wireless mode is create a wireless network. I have checked allow this network to be extended. Probably need to uncheck that?
Yes, that option should be deselected as it only pertains to when both routers are interconnected by wireless. Since you have a roaming network, they of course, would be interconnected by Ethernet.
The other important settings for a roaming network are:
Each router must have a unique station name. For the AirPort, this would be called its Base Station Name. I believe the default station name for Linksys routers is: linksys
Each router must broadcast a wireless network with an identical Network Name. For the Linksys, Network Name is the same as its SSID.
Each router wireless network must use the same Wireless Security type and password. The Linksys WRT-54G is capable of up to WPA2 Personal. If you have it set to this level of security, the AirPort should be at the same setting.
Make sure that each router is not on the same Radio Channel for the 2.4 GHz radio. In the US, there are basically only three non-overlapping channels: 1, 6, or 11. Set each so that they don't use the same channel but use of those three choices.

AirPort Extreme Drivers for Windows XP???

This may be a very silly question, but I've got a new Mac Pro that will be arriving in two days and I couldn't help but wonder, "How will the AirPort Extreme WiFi card be able to connect to the Internet when I'm running Windows XP from a separate hard drive using Boot Camp?
The Internet connection in my apartment is wireless only (coming from a router upstairs in my landlord's part of the house). Are there any AirPort Extreme drivers for Windows XP? If so, I have not been able to find anything online.
Any suggestions on how to do this?
Thanks,
~Greg

Thanks for the info Stefan,
However, I don't think that the Macintosh driver CD will do me any good in this case because I am not planning on running the 32 bit version of Windows XP. I will be installing XP64 tomorrow once my CD arrives in the mail.
I've heard of quite a few people who are currently running XP64 on their Mac Pro's, but I'm also pretty sure that the driver CD created by Boot Camp will only work in Windows XP 32-bit.
If ANYONE knows of a work around for installing macintosh drivers for my super drive and airport extreme, PLEASE let me know, because I will most certainly need to be able to use my wireless card and keyboard (especially for the CD tray)
Thanks,
Greg

Can this be done? Airport extreme connected wireless in extend mode to connect a wireless Mac Pro with an ethernet cable from the extended airport extreme..

Can this be done? Airport extreme connected wireless in extend mode to connect a wireless Mac Pro with an ethernet cable from the extended airport extreme.

This will work.....IF....you also have an Apple AirPort router configured to provide your wireless network.
In other words, you need to have two Apple AirPort routers to extend a wireless network.
When the AirPort Extreme is configured to "extend" the wireless of the "main" AirPort, it will provide more wireless coverage and the Ethernet ports are enabled, so you could connect your Mac Pro to any of the Ethernet ports and use that as a network and Internet connection.

How do I install a new AirPort Extreme on a Windows network?

How do I install a new AirPort Extreme on a Windows network?

To configure a new 802.11ac Extreme requires AirPort Utility for iOS or AirPort Utility for OS X.
http://www.apple.com/airport-extreme/specs/

I am using an Airport Extreme for wireless and a Netgear VPN Switch for wired connections. How do I get the two networks to connect?

I am using an Airport Extreme for wireless and also have a Netgear VPN Switch (FV5318) for internal wired ethernet connections. How do I get the two networks to connect to each other?

Tesserax, I would like to keep the Airport Extreme in nplace before the Netgear FVS318 switch because I am using all of the 8 ethernet outputs distributed to 8 differerent locationsl This way I can just use one of the LAN outputs from the Airport to feed the FVS318. Here is what I think I am hearing you say:
Tne reason why the wired and wireless devices are not communicating is because the FVS318G is also a DHCP server and in conflict with the AEBS.
To remedy the situastion here is probably what I need to do in order:
1. Change the LAN IP Address of the Netgear FVS318G to be the same subnet of the Airport Extreme.
2. Then, disable the Netgear FVS318G as a DHCP server.
3. Make sure the ethernet cable from the LAN port of the Airport Extreme connectis to the LAN port of the Netgear FVS318G.
4. Restart everything.
Can you provide me the steps I need to take to get the right IP addresses from the Airport Extreme to put into the Netgear to fix the conflict? I have the Airport Utility. I also have two airport express hot spots, and two Apple TVs in addition to computers attached to the 8 ethernet lines.
Thank you.
Steve

HT4259 Q: Can I use an older Airport Express-g router (not -n) to extend my Airport Extreme-n wireless network? If Yes, are the instructions the same as for adding an Airport Express-n router?

Q: Can I use my older Airport Express-g router (not -n) to extend my Airport Extreme-n wireless network? If Yes, Are the instructions the same as for adding an Airport Express-n router?

If you want to extend, using wireless only, the 802.11g Express doesn't support this.
However, if you want to use bridge mode over Ethernet or Powerline adapters then this is supported.

I have an airport extreme with a HP Folio laptop and cannon pixma MX882 printer. when i am VPN'd in thru Cisco vpn and try to print the wireless print connection stops. i Un-VPN and it prints. then i have to go back into VPN to continue?how do i configure

i have an Airport Extreme wireless router, HP Folio laptop (company supplied) and a Canon PIXMA MX882 wireless printer,copier, scanner and fax.
when i am VPN's in thru CISCO VPN to my company Intranet site I cannot print wirelessly. i have to turn off VPN, priint and log back into the company intranet site. is there a way to configure the router so that it is not blocking the signal?
Tx

The problem is not the router.. the issue is the vpn has put your computer in a different IP range with a different gateway. When you turn off the vpn the computer returns to local lan and can print.
Some vpn software allows you to set gateway to use local net instead of remote gateway or access to other webistes or local lan.
Read up the issue.
http://stevejenkins.com/blog/2010/01/using-the-local-default-gateway-with-a-wind ows-vpn-connection/
Cisco vpn client..
https://supportforums.cisco.com/thread/239113
I did not search much.. just grabbed the first article I could find that explains the issue.
The whole point of the vpn is whilst it is connected your computer is NOT part of the Local Lan .. it is part of the Remote LAN via the vpn tunnel.
It is also a security risk using split tunnelling so often it will not be allowed.
Plug the printer directly into the computer via usb or whatever.. Local connection will work.. not local lan.

Airport Extreme in a Windows wireless network

Hello
I am connected to the internet via a Windows based NetGear wireless network. There are also other computers on this network, though they are running Windows (which is why I say it is a Win based network). I want to connect a wireless enabled printer to my network. My question is can I connect a USB printer to an 802.11g Airport Extreme base station so I can print wirelessly from anywhere on the network. Is so how can this be done?
I created a separate Airport network (it even had the same network name as the NetGear network) with my Mac and the Airport Extreme, the problem is that I can't be on both networks simultaneously and I have to forgo internet access or printing capabilities.
Has anyone had a similar experience. Any help would be appreciated. thank you

The only way you can integrate your Airport Extreme base station into your existing network is to run an ethernet cable between it and your existing Netgear wireless router. Then turn off the router and radio built into the Airport base station (since both of those functions are provided by your Netgear wireless router).
It is not possible to have the Airport Extreme base station communicate wirelessly with your Netgear wireless router. The Airport Extreme WDS feature can only be used in association with another Airport Extreme base station - Apple's implementation of WDS is not supported by your Netgear router.
Note that you could use an Apple Airport Express. That device can connect to a USB printer and it can be configured to wirelessly "join" the existing wireless network created by your Netgear router. Again, this is a feature not possible with Apple's Airport Extreme base stations.

Airport Extreme - best wireless option for connecting a Windows XP PC?

First post on this board - forgive the long-windedness.
Relatively new to MAC, not to UNIX / IT in general and, sadly, Windows.
As well as the MAC mini, my wife has a black MACBook, running Tiger and Parallels. We have acquired an Airport Extreme to replace the old 802.11b WAP. This works well with the MACBook, but I have had a few problems finding a suitable wireless client / adapter for the younger son's Windows XP PC, an HP Pavilion with USB2.0 ports. I started with a Linksys WUSB54G, with the latest drivers downloaded from Linksys. This worked well for a couple of weeks, using Windows Zero Config, after which it dropped out and refused to reconnect to any network, even the unsecure old 802.11b WAP.
The replacement began well, but then required reinstall of the drivers after every reboot of the PC, which allowed it to work. Eventually, this remedy failed; although other networks remained visible, the Airport one did not.
I will be taking the second one back! But I need an alternative.
Is there an issue with Linksys / Airport connections in general?
A colleague has suggested that an internal PCI card might be a better option than an USB based adapter, but he has no MAC experience.
Can anyone recommend a suitable card or an alternative USB solution?
TYIA
Robin

robinm0 wrote:
First post on this board - forgive the long-windedness.
Welcome to the discussions.
Is there an issue with Linksys / Airport connections in general?
Generally no.
Problems connecting an XP PC to an Airport Base Station
http://tech.ifelix.net/2002.html
A colleague has suggested that an internal PCI card might be a better option than an USB based adapter, but he has no MAC experience.
Yes generally they are better choice, another option would be an ethernet wireless bridge such as the WET54G which would require NO installation of software or drivers on the PC - it can be configured via a web browser.
Regards
iFelix
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

Airport Extreme Disconnecting Windows Computer

My roommate is getting disconnected from my Airport Extreme fairly regularly. I have everything updated, and I'm running WPA2 Personal security. He's running Vista, and as far as I know, everything is updated there too. It seems to happen every 5 minutes or so over a period of time. Then, it it will be fine for a while. It often seems to happen while he's playing World of Warcraft.

what version AE.. because the tall AC models cannot be configured from windows at all.
For Gen1-5 you can download airport utility for windows.
http://support.apple.com/kb/dl1547

Apple Airport Extreme No Wireless Signal

Other than downgrading firmware, re-installing software or reinstalling an older OS (Windows style thinking), does anyone have a solution to this problem
I have an Apple Airport Extreme that has recently become useless because it emits or receives no radio signals.
I was running a Wireless Distributions System for a couple of years without any problems. The Extreme was the base connected by Ethernet to a cable modem. I had an Express as a relay station.
One day the Extreme stopped. Naturally, the WDS died. I played with the Extreme for a 1/2 day, but couldn't it too work. I made the Express into my sole Wifi base. Workable but not ideal, I now have dead zones in my house.
I finally found time to spend (waste) another day trying to get the Extreme working again. No luck. Some observations:
- the only useful advice I found to date, was to set the Extreme from automatic to a specific channel, the Extreme worked for about 20 mins. Strangely, my iBook couldn't find the signal, but my Dell PC could!
- I can get Internet access when use the LAN Ethernet outlet on the Extreme
- the centre status light is one, the LAN is on, the wireless is out
- Amazingly, at one point disconnected the LAN cable between the Extreme and my iBook, and launched the Airport Utility and it found the Extreme wirelessly!!!
- Not only that, but I could configure the Extreme wirelessly!!
- Yet during that time and after, the Extreme emitted no wireless signal - checked by Windows and Mac Laptop
- So if the hardware is emitting a signal that allows for configuration but not simple internet access, it is probably not a hardware problem and sure looks like a software problem, most likely between the OS and firmware.
- I have upgraded the Extreme to 5.7, many posts say go back to 5.5 but only a few claim this actually works.
- I am running Mac OS 10.3.9 on all my various Macs. Apple software updates are current.
This wave of posts reminds me of time when iBooks had a faulty motherboards. This looks like an easier fix, a firmware or software patch.
If anyone has a real solution, as opposed to an experimental one, I would appreciate it. Other posts recommend switching to more reliable third party hardware, I guess it might come to that.
Thanks.
iBook, Mini Mac, iMac Mac OS X (10.3.9)

Sounds like possible interference from a new neighbor's wireless network. Have you tried other wireless channels to see if you can find some clearer airspace?
AirPort Utility > Manual Setup > Wireless Tab (below the icons)
Hold down the option key on your Mac as you click on the Channel selection box to see more choices.
You might also want to download a utility like Air Radar to display all of the visible networks in your area. Click on Scan at the lower right of the main window. Look for the channels that other networks are using and set your router to a channel that is as far away as possible.

Set-up the Airport Extreme in a Windows only environment

Hi all
Here's the deal. Being abroad for a couple of months, my employer has fixed me a free dial-up internet connection for my temporary home. At work (abroad, that is), I have a broadband connection, so the home dial-up connection is only for very sporadic use, as most of what I'm doing over the internet can be done during the working day, at broadband speed.
It would be neat though, to be able to connect wirelessly on my Dell WinXP laptop over this dial-up connection at home, the few times I'm going to use it. So I thought eBaying one of those nice "old" hockey puck Airport Extremes with built-in 56k modem.
From what I understood, the AE doesn't have a web-based configuration interface, like most broadband routers have, but one needs to configure it installing a software utility, right? Being in a Windows only environment, will I be able to configure my Airport Extreme-to-be using the Windows software on <http://docs.info.apple.com/article.html?artnum=75422>? Does anyone of you have any experience with this? If so, could you reassure me that this is actually a feasible idea?
Does the AE dial-in automatically whenever you're generating traffic, by the way, or do you still have to establish the connection manually?
Thanks for the replies
ivq
Windows XP

It would be neat though, to be able to connect
wirelessly on my Dell WinXP laptop over this dial-up
connection at home, the few times I'm going to use
it. So I thought eBaying one of those nice "old"
hockey puck Airport Extremes with built-in 56k
modem.
That should work.
From what I understood, the AE doesn't have a
web-based configuration interface, like most
broadband routers have, but one needs to configure it
installing a software utility, right?
Correct
Being in a
Windows only environment, will I be able to configure
my Airport Extreme-to-be using the Windows software
on
<http://docs.info.apple.com/article.html?artnum=75422>
Yes.
http://www.apple.com/support/downloads/airport42forwindows.html
? Does anyone of you have any experience with this?
Yes
If so, could you reassure me that this is actually a
feasible idea?
Yes if does work.
Does the AE dial-in automatically whenever you're
generating traffic, by the way, or do you still have
to establish the connection manually?
You can configure it that way, but it is easier to use Jon Sevy's Java utility.
Jon Sevy has a Java Utility for this purpose.
You will need Java in order to run the utility

Airport Base Station and Windows Xp Laptops

I recently purchased an Airport Extreme Base Station. It needs to be set up for s set of students in an apartment. The connection is a DSL modem(?) via a static IP address. We managed to get it all setup and working with an Apple iBook, the wireless connection worked fine with the iBook, able to get at www.google.com etc. But the Windows XP laptops don't seem to work. They claim the signal strength is too low (they are within 2 feet of each other). When we initially set it up we used WPA personnel with a password, but the Windows laptop said something about a WEP 40 or 108bit key or password? So we switched the Airport Base Station to WEP... But no combination seems to work for the Windows laptops.
I had assumed that the Airport Base Station could provide wireless service to Windows XP machines. The laptops might be 1 yesr old? So it's not old equipment.
Are there some tricks or current issues with Windows XP getting wireless connections to Airport Base Stations?
-kto

But the Windows XP laptops don't
seem to work. They claim the signal strength is too
low (they are within 2 feet of each other). When we
initially set it up we used WPA personnel with a
password, but the Windows laptop said something about
a WEP 40 or 108bit key or password?
For a Windows XP laptop to use WPA, not only must you be using SP2 your hardware must also support WPA.
So we switched
the Airport Base Station to WEP... But no
combination seems to work for the Windows laptops.
One of the problems with WEP is that the actual standard relies on a 10 character HEX key for 40bit WEP and a 26 character HEX key for 128bit WEP.
In order to make things easier for people, vendors use certain algorithms to convert simple alphanumeric passwords (or passphrases) into HEX keys, thus enabling people to use simple memorable WEP password rather than lengthy HEX keys.
The problem is that different vendors use different algorithms to generate the HEX key and therefore a ASCII password on an AEBS will be hashed differently on a Netgear client and vice versa.
One thing is a 13 character 128 bit WEP password will be hashed by all vendors in the same way (if you use 40bit WEP then a 5 character password is required).
Though sometimes not even that works and the HEX key must be used regardless.
AirPort: Joining an encrypted wireless network
http://docs.info.apple.com/article.html?artnum=106424
Choosing a password for networks that use Wired Equivalent Privacy (WEP)
http://docs.info.apple.com/article.html?artnum=108058
Are there some tricks or current issues with Windows
XP getting wireless connections to Airport Base
Stations?
Accessing a Airport Network with a Windows XP PC or laptop (with XP SP2)
http://www.ifelix.co.uk/tech/1011.html
Accessing a Airport Network with a Windows XP PC or laptop (with XP SP1)
http://www.ifelix.co.uk/tech/1010.html
iFelix

Airport Extreme disconnects wireless Windows 7 laptop

Similar Messages

Maybe you are looking for