Airport Extreme doesn't recognize USB disk

I have a USB external hard drive that I've used for a number of years plugged directly into my Mac mini. I'm trying to move it to the Airport Extreme as a shared hard drive, but the device is not recognizing it. It won't show up in my Finder sidebar, nor will it appear in Airport Utility in the list of disks.
For contrast, I've got another drive that shows up fine whenever I plug it in.
Things I've tried:
- A USB hub plugged into the Airport Extreme. If I plug both disks into the hub, the second one works just fine, while the first still won't appear in the Finder, and in Airport Utility it is displayed as a "0MB" capacity drive with no volumes. If I don't plug in the second disk, I don't think the first disk shows up at all.
- Different USB cable. Same result.
- Reformat the drive (via Disk Utility, as "Mac OS Extended (Journaled)"). Same result.
- Rollback the firmware. Currently at 7.6. I tried 7.5.2 and 7.4.1. Same result.
Any ideas?

Some older drives just won't work at a network USB location....probably a firmware limitation on the drive electronics.
Check to see if the firmware on the hard drive can be updated.
If you have checked your powered USB hub to verify that all ports are functional, and checked USB cables, I think you have to conclude that you....like me in the past....have found a drive just won't work where you want it to.

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Airport extreme doesn´t recognize usb hard disk

After one year of no problems using it, suddenly, the airport utility doesn´t find my usb hard disk connected to an Airport Extreme base station. There is a firmware upgrade to 7.7.1 for this same but unfrequent and rare issue (Apple´s words), though it is only forseen for the new base stations AirPort Extreme 802.11ac and mine is 802.11n.
Has anyone experienced this problem, any solution?
Thanks in advance.

I just called Apple Care and I'm astonished by the answers that the operator gave me :
- he couldn't confirm if Airport Extreme could handle 4 TB disk drive or not. More : he said he cannot obtain this information.
- he advised me to plug on my Aiport Extreme a 4 TB drive borrowed to a friend, or buy a new 4 TB drive in a shop with a 4 days refund policy (to return the drive after the test).
I was very unsatisfied by these answers, arguing to my operator that for me HE is Apple and I expected him to have informations about the specs of Apple products. In the end he advised me to go in a Genius bar with my hard disk. So I asked him a ticket number to give to the Genius bar. He said there was not.
I'm very frustrated by the very low level of information of this call :
- Apple Care didn't confirmed an information that looks correct according to newsgroups or a technical support reseller,
- Apple Care couldn't confirmed the problem was handled by a developpement team at Apple, neither when it could be published.
Another point about Apple Care : when I called Apple Care Yesterday, they said they couldn't handle my request because I haven't the serial number of the Airport Extreme. I said I wanted to confirm the incompatibility for ALL the Airport Extreme, but they argued they must give me a correct answer for my case, especially. Today, after giving the serial number, they said they couldn't answer.
The Apple technical specification of Airport Extreme don't show any limitation in the size of the drive :
http://support.apple.com/kb/SP628?viewlocale=en_US
The MacWay reseller technical support confirmed me that no Aiport station they sell are supporting today 4 TB drives.

Airport Extreme doesn't recognize USB Drive

I have a USB external drive that is working fine when attached to my iMac but my airport extreme doesn't see it at all. I have tried resetting the power to both devices.
AEBS version 7.2.1
Does the drive have to be formated a certain way for it to work? Right now it is "Mac OS Extended" I have also had it formatted as OS Extended (Journaled). Neither are working.
Message was edited by: illy5603
Message was edited by: illy5603

Oh well... No dice huh? I just noticed that the Airport Extreme locks up every time I use my sonicwall global VPN client as well per this thread.
http://discussions.apple.com/thread.jspa?messageID=5347398
Looks like will have to return this and try the linksys offering.

Airport extreme doesn't recognize airport express remotes

Airport utility doesn't recognize airport express remotes in my network even though they appear to be working. Any ideas how to fix this?

You don't need to download drivers to the Airport Extreme Base Station.
However, you may have to download and install a printer driver on your Mac - if Epson's web site has a newer version than the one built into OS X (which is version 3.09).
You could also try using the alternate "Stylus Photo R340 - Gutenprint" driver built into MacOS 10.5.

Airport Extreme 802.11ac and USB disk failure

hi,
Had an Airport Extreme 5th gen with a USB disk attached for over a year of which my Mac was using Time Machine and creating backups no problem, didnt skip a beat.
Just bought a new Airport Extreme 802.11ac, attached the same USB disk and Time Machine works once or twice then fails saying it cant find the disk. True enough if I open finder and try and find the disk its not listed.
Opening the airport utility it shows the disk attached. If I reboot the Airport Extreme the disk shows up again in finder for a short period of time.
Looks like they released a firmware update 7.7.1 which was supposed to fix this but it seems in my case it hasnt. Even factory reset after the update but no joy.
Normal wireless activities like internet access etc are fine.
Not sure if anyone else has experienced this yet? If not I guess ill try a non self powered disk or something, either that my AE is faulty.
thanks
matt

My experience with the 802.11ac extreme with 7.7.1 firmware suggests Time Machine doesn't work when the name assigned to the device (not the SSID) contains a period, which the out-of-the-box name does.
Out-of-the-box, with the default device name still assigned, I could not get Time Machine to recognize the remote disk on multiple 10.8.4 Macs until I created an empty folder on it. Yet once registered with Time Machine, backups never occurred to the disk--TM status was always "waiting". The server name displayed in TM had the period in "802.11ac" escaped with a backslash (i.e., "802\.11ac").
I renamed the extreme, but used a name that still contained a period. The same difficulty was encountered registering the disk with TM. Once registered, TM status for the disk was still "waiting".The server name again had the period escaped with a backslash.
Finally, I just removed the period from the name. Registering the disk with TM then occurred normally and backup began immediately.
(In an earlier case with the 7.7.0 firmware, I had no trouble registering and backing up to an 802.11ac Time Capsule that had previously been given a name without a period in it.)

Airport Extreme, can't see usb disk from media player

I have a WD hard drive (formatted in FAT32) connected to my Airport Extreme. I can access it from my MacBook and I can see it under disks in Airport Utility. When I try to access the drive wirelessly from my Merlin media player (that's connected to my TV), the drive doesn't show up under the Airport Extreme Workgroup. I should mention that when the drive is plugged into my MacBook, I CAN access the drive on my media player under my MacBook's Workgroup. So I'm assuming the issue is with the Airport allowing the drive to be seen, and not the format of the drive itself. Can anyone help?

By default, when you enable "File Sharing" in the AirPort Utility, your AirPort Extreme will share out an attached USB HDD with either Macs or PCs.
To access the shared HDD from a Windows 7 PC:
Start > Computer > Map network drive
Drive: <use default or select a drive letter>
Folder: \\<AirPort's Base Station Name or IP Address>\<HDD's Volume Name>
User name: <Enter Base Station Administrator name>
Password: <Enter Base Station Administrator password>

Airport Extreme loses connection to USB disk

Recently I upgraded my Airport extreme to 7.4.2 software. Since that time AE I keep losing connection to the disk when copying large files or after browsing on it for a while.
The drive is simply gone (no share advertised)
The only way to get it accessible again is by resetting the AE (soft reset via airport utility)
Is there a way to revert to the previous software (there appears to be no newer SW or fix at the moment)?
My config is as follows:
Airport Extreme 802.1n operating a 5GHz wireless N network, 1TB Seagate (Seagate FreeAgent 102D) external USB drive attached to it (formatted with MAC filesystem)
on the ethernet port is a linksys router acting as a Wireless G Accesspoint (for my wife's Windows laptop)

Toryn Farr wrote:
I've been having exactly the same problem. The Macs on my LAN will all continue to have Internet access. On any of them, the base station still shows up in a Finder window under "shared"... but if I click on it, it will think for a moment and then say "Connection Failed" where it normally says "Connected As: USER NAME". And then none of my computers can access the shared volumes until I reboot the router.
I'm having exactly this same problem.
Not sure where the problem comes from, but here is my environment:
Airport Express (older model) Version 6.3 as WDS remote
Airport Extreme (version 7.4.2) as WDS base station
Powerbook G4 (1.33 Ghz)
PowerMac G4 (Mirror Drive Door)
iTunes 9.0
I've had problems with my Hard Disk access from the Airport Extreme. I have Time Machine running automatically from two different machines to the same plugged in HD on the Airport Extreme. I get messages indicating that the backup can't be mounted. Once that occurs, I have to reboot the Airport.
Just like Toryn says, once you get Connection Failed, you must reboot the router.

Airport Extreme doesn't recognize Canon MX860 wireless printer

Yesterday I purchased an Airport Extreme router to replace my outdated Linksys. The Apple Genius guys told me the router would NOT connect via ethernet to my very old HP LaserJet 4050N, which I could live with. However, I also have a fairly new Canon MX860 printer that is connected via USB to my MacBook Pro and also it was previously set up for wireless connectivity through my Linksys home network. Now I cannot get the Airport Extreme to recognize the printer, which is in a different room from the router and modem. Please help! I can't afford all new peripherals just because I upgraded my router.

The Apple Genius guys told me the router would NOT connect via ethernet to my very old HP LaserJet 4050N, which I could live with.
Not sure why they gave you that advice. Connecting a network-ready printer (wire or wireless or both) to the 802.11n AirPort Extreme Base Station (AEBSn) should be no different than connecting it to any other manufacturer's router. In this case, the AEBSn would NOT be providing print server functionality and the printer would have this duty. This should hold true for both the HP and the new Canon printers.
Now I cannot get the Airport Extreme to recognize the printer, which is in a different room from the router and modem. Please help! I can't afford all new peripherals just because I upgraded my router.
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Airport extreme doesn't see my hard drive (free agent 500Gb)

airport extreme doesn't see my hard drive (free agent 500Gb)

A few things to check are:
Make sure that the drive is formatted in Mac OS Extended (Journaled) or FAT32. The normal Windows format of NTFS will not work.
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Airport Extreme will not show USB drive installed Solved!

Airport Extreme will not show USB drive installed Solved... At least for me!
Here's what I had to do to make it work with the newest 7.3.1 firmware.
Ready for this? No Joke Really!
1. Connect your USB drive to the Airport Extreme.
2. Turn it on.
3. Open the Airport Utility.
4. Go to Manual Setup.
5. Choose Disks and File Sharing.
Yep, we are going to set file sharing before we even see the disk we want to share!
You (I) had to set File Sharing on and Share Disks over Ethernet checked as well as set the Work Group (In my case). THEN restart the Airport Extreme.
After it re-started... My USB Drive was now present and ready for use.
I also dis-allowed Guest access. I re-started ALL computers in my network, both Windows and MAC. The USB drive held and works GREAT!
I know... Most of you thought this was a joke, It's not!
I tried everything to get the USB drive to work and failed every time just like most other people. Doing it this way worked like a charm.
Go Figure huh!
Hope this helps someone with this issue.
Message was edited by: DonaldH

How was the usb hard drive formatted? Was it NTFS, FAT32, or HFS+?

Airport Extreme won't recognize external hard drive

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Airport Extreme doesn't recognize USB disk

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