Airport Extreme doesn't work with VriginMedia's(NTL) DNS

My ISP is Virgin Media (NTL).
When I set up my AEBS, using DHCP & VMs DNS servers (62.253.162.237 & 194.688.4.237), I can see their web site, but I can't access other websites.
Network diagnostics shows: Ethernet, Network Settings, ISP & Server as Green with the Internet as Red.
A couple of calls verified that the Virgin Media support line just weren't interested, saying it was a router problem.
After several frustrating hours trawling through discussion threads & trying the various combinations of powering off/on & changing various settings, I discovered that If I use OpenDNS( 208.67.222.222 & 208.67.220.220), everything works just fine.
But I still am left with the question: why doesn't it work with Virgin Media's DNS?

As for why it doesn't work using the DNS servers that VM provide - it's probably because you are supposed to use the modem to provide the dns servers (this is done automatically when you use dhcp via VM's cable platform). Try removing all dns servers from the AEBS and it should work fine as it will get the correct, read Virgin Media, DNS settings.

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Will my airport extreme 2nd generation work with docsis 3.0 cable modems?

Will my airport extreme 2nd Gen work with docsis 3.0 cable modems?

RRoger, everything is working fine.
So, what is the actual problem here? You are now wondering if the Vonage can handle the speed from the modem? Is that the "problem" after all this discussion?
now I am wondering if my current setup will allow me to get docsis 3.0 speeds.
What speed is your Internet provider delivering to you?
The AirPort Express uses 100 Mbps Ethernet ports, so it will handle up to 100 Mbps. We have already told you that.
Vonage likely does the same. The answer is almost certainly "yes" .......both the Vonage and AirPort will handle the speed from the modem.
If you want to double check this, please provide the model number of the Vonage, and we will try to look up the specifications for the device. If you have documentation there with specifications for the Vonage device, check to see if the Ethernet ports are listed as 10/100. This is standard with almost all devices, with some of them handling even higher speeds 10/100/1000.
Chances are, your network will handle a lot more speed than your service provider is supplying to you. So, the "choke" point on your network may very well be your service provider and modem......not the Vonage and AirPort.

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Windows can have issues with the wireless name.
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Fred Blog's Airport Extreme Wireless87AD34 is a really bad name.
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Test 11, 6, 1 in that order. With no security briefly. And a short name. (different name on the two bands is also a good idea).
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Airport Extreme won't work with windows computer?

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I have a toshiba laptop and it works prefectly with a conceptronic usb card. But you must set up the Base Station only with the default options. I mean that you can not hide the SSID, or make an access control with Airport Extreme. You only set up the default options and it works perfectly. When I try to place an access control or hide the network then it doesn´t work and wait an ip as you say in your post.
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I have a toshiba laptop and it works prefectly with a conceptronic usb card. But you must set up the Base Station only with the default options. I mean that you can not hide the SSID, or make an access control with Airport Extreme. You only set up the default options and it works perfectly. When I try to place an access control or hide the network then it doesn´t work and wait an ip as you say in your post.
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Hi
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Message was edited by: anthonylkelly

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Try the following, in order, checking for Internet access after each step, until resolved:
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2. Remove power from the modem. If it has a backup battery, remove this as well. Wait 5-10 minutes. Replace the battery, and add power back to the modem.
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Modem/Router Power Recycling - Quick
o Power-off the modem, AEBS, & computer(s); Wait at least 5 minutes.
o Power-on the modem; Wait at least 5 minutes.
o Power-on the AEBS; Wait at least 5 minutes.
o Power-on the computer(s)
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Modem/Router Power ReCycling - Full
o Power-off the modem, AEBS, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
o Power-on the modem; Wait at least 15 minutes.
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It should work.
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If you still have trouble, contact AppleCare because you have done everything reasonable to get it to work.
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Airport Extreme doesn't work with VriginMedia's(NTL) DNS

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