Airport Extreme - Dropping PC

We have an airport extreme hooked up to our ISP. The configuration settings are on a macbook. I have a pc that can "See" the Airport - and am able to access the internet only when the Macbook is in use. If we close the macbook, my PC loses the connection to the internet. Is there a setting that needs to be switch within the configuration on the Macbook?
Thanks!
Message was edited by: Davidnsf

It sounds like you have internet sharing enabled on the MacBook and the PC is actually connecting to the MacBook not the AirPort Extreme base station (AEBS).

Similar Messages

Airport Extreme dropping out and can't connect PC anymore

Hello
Suddenly, a couple of weeks ago, my internet connection dropped in the middle of surfing. I couldn't reconnect, Airport was only seeing the base station spasmodically and when I did try to connect I was being asked for a password which wasn't recognised. Hours later I called the support line and was advised to do a hard reset which I did, new name, same password. Now I'm reconnected most of the time, but it has dropped out a few times and the signal seems generally weaker. Something's not right.
I had not at that point done the July 1st update so it's not to do with that. I haven't a clue why it suddenly started playing up so strangely. (Though I have noticed a new unsecured wireless network in range and wondered if someone was 'hacking')
My main problem is that my business partner, who connects through a pc here (who remained connected incidentally when I first lost the connection) and continued to be able to connect until I did the hard reset. Now I can't connect that pc to the airport extreme. It sees it but gives an error message saying it's out of range and refresh the list when I try to connect. I fiddled about for hours. I've forgotten how the pc was set up in the first place and I'm going nuts. Can anyone help.
Thanks
Helen

Disappointed not to see any help on this one.
If it helps anyone out there to help me, I just uploaded the Airport Utility Software to the pc, typed in base station ID and password. Error message, check network connections. No help.
Try to connect the pc again the usual way from the list of available networks, it asks for password, I use it, then it says it needs to be 5 or 10 ASCII characters or 20 hexadecimal.
What I don't understand is that everything was working fine on both machines until two weeks ago when my base station went into spasm, dropped me but happy with pc, when I did the hard reset, keeps me, won't allow pc to connect.
I just don't know what to do now. Of course I suppose I could always make a call and pay £35 to have an apple technician tell me why their hardware suddenly screwed up for no apparent reason.
Seriously frustrated
Anyone?

Airport Extreme drops connection for a few seconds at a time

My airport extreme seems to drop its connection for about 5 seconds at a time and then is back up. It does it every 10-15 minutes or so. I am not really sure why it is doing this because it has just started happening recently and worked fine for months and months. I need help because I dont know much about networking.

When you inserted your AirPort Extreme (It was an AirPort Extreme card, right?) card in your G5, did you attach the antenna cable AND the external "T" antenna?

Linksys WRT54GL and Airport Extreme dropping connections

In looking through these forums, I realize that people have had problems with their Linksys WRT54G routers and their Airport cards. There seem to be a lot of suggested fixes, but no definitive answer as to what's wrong. I don't know either, and after changing channels, changing Linksys firmware, changing encryption, creating background pings, and all of the recommended solutions, the problem persists. I wanted to document it here in the hopes that someone can figure out what's wrong. Here's a tail of /var/log/system.log during a period when the Mac was having trouble connecting to the Linksys. I don't believe that this is due to Wifi interference or the Linksys, since other machines in the house (a Mac running 10.4.8, but using a Cisco card), for example, don't have these same problems at this time.
Basically, this kind of behavior repeats for a half-hour or so, then settles down for "a while," where a while could be an hour or could be 6 hours, and then it repeats. I have no idea what the problem is, and I suspect it's a problem with the Airport Extreme, rather than with the Linksys. Ideas?
Feb 3 18:46:30 droopy kernel[0]: AirPort: Link Active: "67ramona" - 001839cf9822 - chan 1
Feb 3 18:46:30 droopy configd[54]: AppleTalk startup
Feb 3 18:46:36 droopy configd[54]: AppleTalk startup complete
Feb 3 18:50:22 droopy kernel[0]: AirPort: Link DOWN (AP deAuth 0)
Feb 3 18:50:22 droopy configd[54]: AppleTalk shutdown
Feb 3 18:50:22 droopy configd[54]: AppleTalk shutdown complete
Feb 3 18:50:26 droopy configd[54]: posting notification com.apple.system.config.network_change
Feb 3 18:50:26 droopy configd[54]: setting hostname to "droopy.local"
Feb 3 18:50:26 droopy lookupd[3212]: lookupd (version 369.5) starting - Sat Feb 3 18:50:26 2007
Feb 3 18:50:32 droopy kernel[0]: AirPort: Link DOWN (out-of-range 0)
Feb 3 18:50:38 droopy kernel[0]: AirPort: Link Active: "67ramona" - 001839cf9822 - chan 1
Feb 3 18:50:38 droopy configd[54]: AppleTalk startup
Feb 3 18:50:41 droopy configd[54]: posting notification com.apple.system.config.network_change
Feb 3 18:50:41 droopy lookupd[3216]: lookupd (version 369.5) starting - Sat Feb 3 18:50:41 2007
Feb 3 18:50:41 droopy configd[54]: setting hostname to "droopy"
Feb 3 18:50:43 droopy mDNSResponder: Repeated transitions for interface en1 (192.168.1.134); delaying packets by 5 seconds
Feb 3 18:50:44 droopy configd[54]: AppleTalk startup complete
Feb 3 18:53:28 droopy kernel[0]: AirPort: Link DOWN (AP deAuth 0)
Feb 3 18:53:28 droopy configd[54]: AppleTalk shutdown
Feb 3 18:53:28 droopy configd[54]: AppleTalk shutdown complete
Feb 3 18:53:32 droopy launchd: Server cbff in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[3216]: exited abnormally: Hangup
Feb 3 18:53:32 droopy configd[54]: posting notification com.apple.system.config.network_change
Feb 3 18:53:32 droopy configd[54]: setting hostname to "droopy.local"
Feb 3 18:53:38 droopy kernel[0]: AirPort: Link DOWN (out-of-range 0)
Feb 3 18:53:38 droopy lookupd[3235]: lookupd (version 369.5) starting - Sat Feb 3 18:53:38 2007
Feb 3 18:53:38 droopy kernel[0]: AirPort: Link Active: "67ramona" - 001839cf9822 - chan 1
Feb 3 18:53:38 droopy configd[54]: AppleTalk startup
Feb 3 18:53:41 droopy launchd: Server cb0f in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[3235]: exited abnormally: Hangup
12" PowerBook G5 Mac OS X (10.4.8)

John Galt wrote:
jr azzarelli wrote:
Drops wifi and ethernet equally.
I thought I understood your Airport network would disconnect, but I don't understand what you mean by "drops ethernet". Clearly, if your wired connection stops working, so will your Airport network. Explain?
What I am saying is that I have wireless connections to the Ae and I have wired connections to it as well. Both are getting dhcp from the Ae. Both are getting dropped. In the log I am getting these entries, about once per hour...
"Jan 06 10:26:00 Severity:5 Connection accepted from ::ffff:10.0.97.190/57902.
Jan 06 10:26:01 Severity:5 unloading current configuration.
Jan 06 10:26:20 Severity:5 (WAN) link state is Up.
Jan 06 10:26:20 Severity:5 Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
Jan 06 10:26:20 Severity:5 Rotated TKIP group key."
The 10.0.97.190 is the recently-added OS X Server. Not sure what the port is. But it seems to be doing something untoward.
Anyone?
Anyone?
Bueller??

Airport Extreme Dropping Connections

Hi, I have an AEBS, connected to a comcast "Teralyn" cable modem. I have a PowerMac Quad Core, connected to the AEBS by an ethernet cord, and we have an IBM ThinkPad and a PB15 G4 that we connect to the AEBS wirelessly.
Up until a day or so ago, everything worked great. But starting yesterday the connection to the AEBS and to the Internet from the Cable Modem drop intermittently. Seemingly no rhyme or predictability.
When I disconnect the AEBS from the cable modem, there is stability in the network. When I reset the AEBS and restart the cable modem, the problem persists. Random disconnects.
Im running the following setup:
- V5.7 on the AEBS
- OSX 10.4.4
- Airport Firmware V404.2 (3.90.34.0.p16)
Any help is greatly appreciated. Any ideas... I've tried a bunch and am ready to throw my AEBS out the window.
Thanks.
PowerMac Quad Core Mac OS X (10.4.4)
Power Mac G5 Quad Mac OS X (10.4.4) 4GB Ram, (2) 500 GB HD

Hello, I'm having kind of the same problem.
I have an airport extreme set up to connect to an adsl modem. There are 1 IMac, 3 PC running XP SP1/2. Everything works fine (Good signal strength, excellent speed, etc.) except for one pc (xp sp1 all updates with USR5416).
It randomly disconnects from the base station without apparent reason. Often, it reconnects within the 5 following secondes.
The annoying thing is when the connection application in my task bar starts flashing : connected/disconnected/connected/disconnected... it can last from 10 seconds to several minutes while it's impossible to do anything networked.
Any idea?
The airport extreme is updated to the latest firmware, so is my USR wireless card, windows xp, etc...
Regards, Michel (Poor windows user :p)
Siemens P600 P4 3.2Ghz Windows XP USR5416 Wireless PCI Card

Airport extreme dropping PPPoE

I have had my DSL router set to bridge and my airport extreme set to PPPoE connection for several years. Suddenly this week, the airport extreme started dropping the PPPoE connection. It will re-connect within a minute, but it happens several times a day. I'm lucky to stay connected for > 10 minutes without a drop.
I checked the DSL line and it was fine. If I have airport utility open during an episode, it shows that the internet is connected but the PPPoE is not.
Any ideas? I'm not enthused about changing my router settings from bridging.
Thanks!
Melinda

I have just started having the same issue (on BT VDSL2 in the UK). Not as frequently as Melinda but a couple of times a day i'd say.
VDSL modem is staying up but the Airport Extreme is dropping the PPPoE connection out. Here's an example log:
Sep 15 13:55:41 5 Disconnected.
Sep 15 13:56:50 5 Connection accepted from [<IPv6 Address>:a097%bridge0]:58319.
Sep 15 13:57:01 5 Connection established <1stIPv4 Address> -> 217.32.146.72.
Sep 15 13:57:03 5 Connection accepted from [<IPv6 Address>:a097%bridge0]:58325.
Sep 15 13:57:12 5 Connection accepted from [<IPv6 Address>:a097%bridge0]:58348.
Sep 15 14:01:45 5 Associated with station <MAC Address>
Sep 15 14:01:45 5 Installed unicast CCMP key for supplicant <MAC Address>
Sep 15 14:05:49 5 Connection accepted from [<IPv6 Address>:a097%bridge0]:49338.
Sep 15 14:05:50 5 Connection accepted from [<IPv6 Address>:a097%bridge0]:49339.
Sep 15 14:05:55 5 Connection accepted from [<IPv6 Address>:a097%bridge0]:49341.
Sep 15 14:07:36 5 unloading current configuration.
Sep 15 14:08:00 5 Connecting via ethernet (user "[email protected]" service "").
Sep 15 14:08:01 5 Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
Sep 15 14:08:01 5 Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
Sep 15 14:08:01 5 Rotated CCMP group key.
Sep 15 14:08:08 5 (WAN) link state is Up.
Sep 15 14:08:14 5 Connection established <CurrentIPv4 Address> -> 217.32.146.72.
Sep 15 14:08:19 5 Clock synchronized to network time server ntp.homehub.btopenworld.com (adjusted -2 seconds).
Sep 15 14:09:10 5 Associated with station <MAC Address>

Airport Extreme dropping Windows 8

I run a small business from home and have a current version Airport Extreme (bought one month ago) and have two Windows 8 PCs which repeatedly drop the WiFi signal at intervals during the day, while the WiFi signal continues to work for the other devices (MacBook Air, iMac, iPad and two iPhones). When dropped, the Windows 8 PCs identify the Airport Extreme, but with a yellow triangle containing an exclamation mark and the word "limited" displayed above the WiFi icon.
The PCs will sometimes reconnect after rebooting, or sometimes when the WiFi connection is disconnected and then reconnected. However, it's really annoying, as it can occur during a WebEx or teleconference, and the signal just drops.
This is driving the PC users crazy, while the Apple users remain rather smug, thus annoying the PC users even more.
Please can someone help? I had expected the Airport Extreme to be the best on the market and provide reliable connections to all users, PCs and Apple.

I appear to have solved the problem. I did install the firmware update for Airport Extreme (7.7.2), and did Configure my Airport Base Station with an iMac. At the same time I explored the Windows 8 Support community and reconfigured the power saving setting (turning power saving off) in the WiFi adaptor properties for both Windows 8 machines.
Either one of these solutions seems to have fixed the problem, as it has not recurred since (three days ago).
Thanks for everyone's suggestions!
Rudolf Hacker

Airport extreme drop out Testra

Hi - I'm new to this. My iMac G5(intel core duo) uses an airport extreme to access the internet. No probs until I want to make a phone call out whilst on the net - after a short while the airport symbol fades & the internet connections drops out. This only happens on outgoing phone calls, not incoming. Any ideas/help will be very much appreciated. The only other computer joined to this network is a Mac Pro intel core duo.

gulchy, Welcome to the discussion area!
My iMac G5(intel core duo)...
There is no such thing. You either have an iMac G5 OR an iMac Intel Core Duo.
Are you using a cordless phone? Does it operate at 2.4 GHz? It is causing wireless interference with the wireless network created by the AirPort Extreme base station (AEBS). The best solution is to replace the phone with one that does NOT operate at 2.4 GHz. If you can't do that, try changing the channel used by the AEBS until you find a channel that works or you run out of channels.

New 802.11 AC Airport Extreme Drops Inactive client

I have a new Airport Extreme 802.11 AC less than one week. I have noticed that a ROKU 3 drops if inactive for short period. The device is about 3 ft from the new Airport.
This never happened with the previous Gen 5 Airport Extreme.
Any advice?

What version of firmware are you running on the 802.11ac?
There is a 7.7.1 update with USB fixes - http://support.apple.com/kb/DL1665
After my update to 7.7.1, I still cannot see the Seagate 3TB HDD.
The disk works on a 2nd Gen 802.11n Extreme.
This is

Airport Extreme dropping Internet Despite Strong Signal - Mavericks?

Hi - I've searched in the threads several times but haven't yet been able to find a resolution for this.
The past week or so, my Wifi keeps going out at random intervals. I can restart my router and it will come back up, but eventually it will drop again. Thought it was my internet service OR my router, but everything works super fast and steady if I'm connected directly. I really think it's the connection to my 2 year old Airport Extreme that is causing issues.
The wifi drops (all sites get stuck and say "Resolving Host" before getting a no connection error), but the Airport Extreme light stays green and my WIFI signal shows on my devices with full strength even though it's not working. Again - no problems if I'm connected directly to the internet.
I thought it was a similar problem to this thread, https://discussions.apple.com/thread/2508959?start=120&tstart=0, however I followed those steps (enable IPv6) and the issue is still occuring. My Airport Extreme is running v 7.6.4.
I upgraded about a week ago to Maveicks and wondered if that might have something to do with it? Or if anyone has any other ideas? Any help at all is appreciated - it's been maddening rebooting my modem multiple times a day.

Let me see if I can suggest a strategy.
I have talked with my ISP and he said that I am not the only one with an Airport Extreme with the same issue. He said to try to write the DNS direclty, rather than using the Auto settings - still nothing works.
What modem do you have and what sort of broadband?
What mode is the AE in.. router or bridge?
I have an Airport Express from 2010. Since about a month and definetly since yesterday, I cannot connect any device via Wifi to it although LAN connection works correctly.
Is this express or extreme.. the rest of the post you refer to extreme.
What is the actual model number of the AE? A1xxx from the base or the part number MCxxx from the box.
If the AE is bridge.. I want you to try a different method.. put it in router mode.. don't worry about double NAT but ensure the IP range of the modem /router is different to the AE.. so if one is 192.168.x.x then the AE on default at 10.x.x.x is fine.. if the main router is 10.x then move the AE to 192.168.x.x
Make sure the guest wireless is off.
Using a 5.6 utility on your 10.6.8 OS mini go to the log and see if the wireless is registering..
You should see lists of wireless connection like..
Post as many screenshots of the setup as you can.. it helps loads.
IPv6 is starting to become a pain.. try it off and try local link and try auto.. in the computer.

Airport Extreme drops wireless and resets itself about 20 times a day

hi all,
i am having wireless network issues with my Airport Extreme.
I have a secured (WPA) network set up at work using the Apple Airport Extreme. We have about 7 - 10 users on it at one time during business hours. What has been happening is our Airport resets itself and drops everyone off. This happens quite frequently but with no real pattern, sometimes it drops 5 times an hour, sometimes it goes for hours without dropping anyone.
Now this issue is not a new one for us, nor is it isolated to the Airport Extreme. Actually i have had D-Link and linksys WAP's do the exact same thing in my office.
Our offices are relatively small and its open concept (no walls between the users and the airport) however the building we are in has loads of wireless networks fighting for space. I can see over a dozen other wireless networks from my computer at any time.
Im at my wits end with this because it seems like any wireless access point we try ends up failing in the same way. They never totally pooch out, they just always shut themselves down and restart.
Couple more details about the networks
Mostly PC's but a few macs.
The Airport is set to use interferance robustness as well as auto-channel switching.
we have also added a airport express to this network to help boost signal strength.
As i said we have anywhere from 6 - 10 people on this network at one time, none of us doing any significant activity (just browsing and emails). But when im here alone it never drops me. it seems to relate to the # of users.
Anyone have any ideas? Im totally lost and at the point where im going to scrap wireless and just wire everyone to the network!
THANKS IN ADVANCE,
MCM

some more info.
1. I upgraded my firmware to 7.1.1 from 7.0 and still drops connections.
2. However upgrading my Airport Utility software allowed me to actually see logs after the thing restarts. This is what im getting when computers lose connections:
Aug 13 13:19:39 5 Rotated TKIP group key.
Aug 13 13:19:39 5 Deauthenticating with station 00:09:2d:85:ee:3a (reserved 2).
Aug 13 13:19:39 5 Disassociated with station 00:09:2d:85:ee:3a
Aug 13 13:19:39 5 Associated with station 00:09:2d:85:ee:3a
Aug 13 13:19:42 5 Deauthenticating with station 00:09:2d:85:ee:3a (reserved 2).
Aug 13 13:19:42 5 Disassociated with station 00:09:2d:85:ee:3a
Aug 13 13:19:46 5 Disassociated with station 00:19:d2:ad:b5:39
Aug 13 13:19:47 5 Associated with station 00:19:d2:ad:b5:39
i read some other forum posts (macfixit.com) that pointed to an article about this, but of course you gotta pay for it and i have limited faith in the solution. So anyone know what it means when it Rotates the TKIP group key?
could this be a security issue and not interfeaance ?
or both?
thanks,
mcm

Airport extreme drops out on imac, but not on powerbook....

Hi
Here's what i have running.
A 4 year old powerbook which always connects just fine to the internet, with no dropping of the signal.
A new imac with a airport extreme built in. It regularly just drops the internet connection, even though the internet is seen perfectly by the other machine.
Router is a standard netgear router virgin media provide.
Periodically, and some days it will be totally fine, but mostly on the weekends (like now) the signal on the imac just drops out (from perfect 4 bars, to none) and i lose access to the internet on this machine (very annoying when you are trying to talk to someone on skype!). after some time it reappears, only to drop out again.
I have reset the modem to automatically select a wireless channel, but that seems to have done nothing. So following the advise on other chats here, i set the channel to 10. However the problem remains. I thought, well, maybe its the wireless phone, or the microwave, but these do not seem to affect the internet connection to the powerbook g4. The software updater for the "airport utility" claims it is up to date.
And now i am totally lost as to what to do! Any suggestions? Thanks

I have this very same issue. Reproducable on 2 laptops (ibook and powerbook), both 10.4.3, to 2 separate ftp servers.
Transmit fails as well.
Fetch, however, seems to work just fine. Does Fetch not use the underlying ftp command line app?
Transferring small files (under 1k) seems to work though.
The message I get is as follows:
421 Service not available, remote server timed out. Connection closed
Timesout for 10-20 seconds, then I get the message. Setting the transfer mode to "binary" manually seems to correct the issue. But this won't work for what I'm doing (Dreamweaver, which must use the command line ftp?).
Attempting to ftp the same files from my local Solaris and Linux servers seems to work just fine.
sftp works.
Apple? Is ftp broken?

Airport Extreme dropping connection with a Cisco 5 port Giga switch

I've connected a Cisco 5 port Giga switch SG100D-05 to one of the LAN ports of the Airport Extreme and for some reason the connection is being dropped or it fails to connect. Any idea of why this is happening and how can it be fixed?

If you have not already done so, you might want to do some basic troubleshooting to try to isolate the cause of the issue.
To do that, temporarily disconnect the switch and power it off. Connect a computer with an Ethernet port on it to the LAN port on AirPort Extreme and turn off the wireless on the computer.
Test to see you can get a good Internet connection this way.
If you can, then you know that the LAN port on the AirPort Extreme is functioning correctly and your troubleshooting efforts will need to focus on testing each port on the Cisco switch.
If you cannot get a good connection with the computer connected directly to the AirPort Extreme, try another Ethernet cable that you know is working to eliminate the possibility of a bad Ethernet cable, which is the culprit more often than you might think.
Please post back on the results of your testing.

Airport Extreme Drop Outs - Best Firmware/set-up options for mixed Airport Devices

I have an Airport Extreme (4th Gen) that I have connected to a Comcast modem. I use this devise as a primary base station for my wireless network, and route an Ethernet cable from this Extreme to a D-Link 24 port switch. The D-link is then connected to the various ports around my house via Cat5.
Recently, I have been having trouble with my Internet connection dropping out periodically (not just wireless, but the Internet as well). Had comcast out and all look good with the lines, signal, etc. When I connect a computer directly to the Comcast modem (i.e. bypassing the Extreme), no drop outs. So, I figured it was the Extreme (or potentially the D-Link, but feels more like the Extreme) so I bough a new Extreme (but have not installed yet).
I have read in some of the forums that the firmware update on the Airport Extreme may be the culprit, but after downgrading, the issue still remains. I have a couple of Airpirt Expresses as well, of mixed Generations.
2 questions:
1 - My buddy seemed to recall a site or page that showed the best Airport firmware options for a mixed generation Airport network. I can't find it anywhere. Anyone know if this exists or where I might find something like this.
2 - I am currently extending the network wirelessly, but also have that extender plugged in via Ethernet for faster speed when I want to connect via Ethernet. Could this be causing issue. I am now thinking I should have set the express up as a bridge (i.e. roaming network) rather than extender, and will do that when I install the new Extreme. Could having the Express set up the way I currently do (wirelessly extending network AND connected via Ethernet) causing the issue (it has worked fine for the longest time, but maybe the new firmware doesn't like that). I am not really that good with network stuff, so may be that's just a snipe hunt.
FWIW - I also just bought a brand new IMAC with Mavericks that is now on the network (via Ethernet). I mention this only because I feel like people have also mentioned connectivity issues with Mavericks.
Any help would be appreicated.

First just install the new extreme to see if dropouts go away
For the express, it should be setup to extend via wired (not wirelessly); power it off for now and just make sure the new extreme isn't suffering from dropouts
Then factory reset the express so that it can be a wired extender, don't worry, it will also provide a wifi signal with the same credentials as your main extreme

Airport Extreme drops internet connection several times a day

I have an AE that is about 3 years old and it has worked great until the last two weeks or so. Over the last few weeks it will be working fine and then drop my connection for no reason. I will get an amber light on the AE although the cable modem stays connected. It is as if the AE is rebooting itself about a dozen times a day for no reason. I was looking around a bit and I see several things in the log at the same time that say:
Jul 10 10:09:47 Severity:5 Connection accepted from fe80::21c:b3ff:fe71:762f%bridge0:49424.
but I am not sure what (if anything) that means. I have a Mac, Win & PC, XBox, PS3, Two IPhones, and an IPad connected to it if any of that matters. I also make sure the AE is sitting out in the open with plenty of airflow to stay cool.
What do I need to do to make the connection more stable? Is there a way of reloading the firmware on the AE to see if that will help?
Thank you for any help.

ElksSS01, I have the EXACT same problem with my Airport Extreme but, I am 100% certain it is my service provider... The problems started for me back in March of this year, I've replaced my cable modem 3 times, Bought a new Belkin Router (didn't work either), had technicians come out to my house 4 times and FINALLY they found that they are reading voltage on the COAX line into my house, they traced it all the way back to their junction box in my neighbor hood so I asked my neighbors if they were having similar issues with the same service provider, which they were... So now I am back to using my Airport Extreme again, but using the Logs to keep track of how many times the connection drops...
When your internet goes down, try observing the cable modem, there should be a CABLE LED indicator, if it is not on SOLID while your connection fails then it is more than likely your service provider... Below is exactly what happens to mine...
1) no connectivity from any device, wired or wireless
2) cable light on modem turns completely off
3) cable light begins to blink
4) cable modem reestablishes a connection to the internet
5) AE light goes from solid green to blinking orange for 2-3 seconds
6) AE light goes back to solid green and all is well, for about 45 minutes in my case
I would definitely do what Bob Timmons sad above as I also thought it was my router and jumped the gun to buy a new one, only to find out it wasn't my router after all... Before you replace your AE though, I would check with your service provider... In my case, whenever I called them they said that my modem and everything looked fine on their end... In the event their is voltage getting fed back into your modem via the COAX, the only way they will be able to tell is by checking the lines, and tracking it back to where ever the faulty equipment is located...
Here is what I am dealing with, this crap gets VERY annoying... (removed ISP address for obvious reasons) and this isn't my entire log, actually it isn't even a quarter of it... Every day, I drop a connection at least 20 times... The log I keep is NOTHING but what you see below...
Jul 05 14:37:42 Severity:5 (WAN) link state is Down.
Jul 05 14:37:54 Severity:5 (WAN) link state is Up.
Jul 05 14:37:54 Severity:5 Internet Configuration leased -- host
Jul 05 15:12:42 Severity:5 (WAN) link state is Down.
Jul 05 15:12:53 Severity:5 (WAN) link state is Up.
Jul 05 15:12:53 Severity:5 Internet Configuration leased -- host
Jul 05 16:00:58 Severity:5 (WAN) link state is Down.
Jul 05 16:01:10 Severity:5 (WAN) link state is Up.
Jul 05 16:01:10 Severity:5 Internet Configuration leased -- host
Jul 05 16:42:33 Severity:5 (WAN) link state is Down.
Jul 05 16:42:44 Severity:5 (WAN) link state is Up.
Jul 05 16:42:44 Severity:5 Internet Configuration leased -- host
Jul 05 17:47:48 Severity:5 (WAN) link state is Down.
Jul 05 17:48:00 Severity:5 (WAN) link state is Up.
Jul 05 17:48:00 Severity:5 Internet Configuration leased -- host
Jul 05 17:58:34 Severity:5 (WAN) link state is Down.
Jul 05 17:58:46 Severity:5 (WAN) link state is Up.
Jul 05 17:58:46 Severity:5 Internet Configuration leased -- host
Jul 05 18:07:54 Severity:5 (WAN) link state is Down.
Jul 05 18:08:06 Severity:5 (WAN) link state is Up.
Jul 05 18:08:06 Severity:5 Internet Configuration leased -- host
Jul 05 18:26:34 Severity:5 (WAN) link state is Down.
Jul 05 18:26:45 Severity:5 (WAN) link state is Up.
Jul 05 18:26:45 Severity:5 Internet Configuration leased -- host
Jul 05 18:46:47 Severity:5 (WAN) link state is Down.
Jul 05 18:46:59 Severity:5 (WAN) link state is Up.
Jul 05 18:46:59 Severity:5 Internet Configuration leased -- host
Jul 05 19:59:11 Severity:5 (WAN) link state is Down.
Jul 05 19:59:23 Severity:5 (WAN) link state is Up.
Jul 05 19:59:23 Severity:5 Internet Configuration leased -- host
Jul 05 20:10:11 Severity:5 (WAN) link state is Down.
Jul 05 20:10:23 Severity:5 (WAN) link state is Up.
Jul 05 20:10:23 Severity:5 Internet Configuration leased -- host
Jul 05 20:24:52 Severity:5 (WAN) link state is Down.
Jul 05 20:25:03 Severity:5 (WAN) link state is Up.
Jul 05 20:25:04 Severity:5 Internet Configuration leased -- host
Jul 05 20:41:50 Severity:5 (WAN) link state is Down.
Jul 05 20:42:02 Severity:5 (WAN) link state is Up.
Jul 05 20:42:02 Severity:5 Internet Configuration leased -- host

Airport Extreme - Dropping PC

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