Airport Extreme Dual-Band Base Station Is excessively slow

Let me start off by stating this is my first apple support discussion and I have no experience in these forums but rather forums elsewhere.
My Airport Extreme Dual-Band Base Station is completely updated as of DEC. 30, 2012 running version 7.6.1 and I have the latest airport utility, so bare in mind some of the previous fixes I've Read seem unavailable to my setup
Our household has 7-13 of the following devices connected in a 24 hour average:
5-6 iPhones all running iOS 6 (1, iphone 3gs; 2-3, iPhone 4; 2, iPhone 5)
1 iPad 2 wifi only running iOS 6
2 MacBook Pro 13" early 2012 models one running mountain lion and the other running lion
1 mac mini early 2011 model running mountain lion server and is connected outside the network as a public server
1 Apple TV latest model(1080p) latest updates
1 LG 47" 1080p 3D TV
3 blueray players
2 Windows 7 PC one a laptop and the other a desktop
1 HP All-In-One Printer
1 AT&T MyCell Antenna
My problem is as follows:
My network is running rather sluggish. the base station is getting at the very minimum good signal strength to all my devices most of them getting great signal, so I doubt it be the result of range. I've tried messing with the channels and radio settings but have yet to find a correct optimal settings. I've tried searching around these forums as well as in other areas and have not found a suitable solution. my apple TV lags and jitters a lot. I have trouble airplay to it because of what I've read elsewhere which is latency issues. I have no clue how to test latency. I have realized that it isn't a matter of noise in the area because noise doesn't pass 15% and signal is optimal in all areas. of where the devices are. I've noticed connecting my server directly gives me 47Mb/s as compared to the Ethernet connection of 32Mb/s so I am clueless as to a solution. I know that with my old router the wifi speeds were outstanding but that router kept disconnecting wifi clients and then reconnecting them. sadly this is happening again with the apple router. last night my iPad would not stay connected and our network had so much lag that I couldn't even load the youtube app let alone a video. also buffering takes an odd amount of time sometimes 3 minutes. for a 30 second video on youtube. I have no guest network active and I have a wpa2/wpa personal encryption set on the network. I could use some serious help. the people of my household have no problem returning the apple router but I think to urge otherwise. if I could get some help in a solution that would be fantastic.
Thanks in Advance,
Blaine Miller

Can you tell us whether your "modem" is a simple device with only one ethernet port or is it a "gateway", which is a combination modem/router with 3-4 ethernet ports?

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Aiport extreme dual band base station not connecting to the internet...

I just bought the aiport extreme the other day, i'm having a lot of trouble connecting to the net.
my setup:
ADSL 2+ modem connected to the airport which than connects to my MBP.
I have no problem connecting to the internet when i hook up my MBP to the dsl modem, but for some reason the aiport is not letting me trough saying that, today it managed to do a software update... how i dont know could this be a DNS problem? and how do i fix it?
Many thanks!!!

Can you tell us whether your "modem" is a simple device with only one ethernet port or is it a "gateway", which is a combination modem/router with 3-4 ethernet ports?

Configuring WDS w/ Airport Extreme Dual-Band 802.11n & Express 802.11g

I currently have an Airport Extreme Dual-Band 802.11n Model: A1301 (located downstairs) and an older Airport Express 802.11g Model: A1084 (located upstairs) which I had been using to stream iTunes to my upstairs stereo (which worked flawlessly). Recently a friend of mine recommended that I reconfigure my network to a Wireless Distribution System setup which would allow me to create a remote wireless node which improves my wireless signal strength upstairs, allows an interface to Airplay to play our music from our iPod's/Pad's and also provides an hard-wired Ethernet connection for my newly delivered Network Extender for my cell phone. So I followed the URL: support.apple.com/kb/HT4262 to assist in this conversion and found that I was unable to configure my network as desired. While this documentation is very good, there is one snafu that I worked out that finally allowed a successful setup. Follow the instructions for:
- Connecting a WDS main base station to the Internet
- Configuring a WDS main base station
- Configuring a WDS remote base station (See last line of instructions for the correct WDS Main ID)
Ensure all Wi-Fi base stations are powered on and allow them time to appear in the AirPort Menu Extra.
From the AirPort Menu Extra, select an 802.11g Wi-Fi base station to configure as a WDS remote.
In AirPort Utility, select the WDS remote Wi-Fi base station in the Base Station Chooser, and click Manual Setup.
Select the AirPort icon from the Toolbar, and click on the Wireless tab.
From Wireless Mode select Participate in a WDS network.
Click on the WDS tab.
From WDS Mode, select WDS remote.
Enable Allow wireless clients (see the first note below).
If not already supplied, enter the 2.4Ghz AirPort ID of the WDS main, then click Update.
There are two Apple ID's for the dual-band Extreme (2.4 & 5.0Ghz). Be sure to use the 2.4Ghz ID which is listed under the "Summary Tab" of the utility. What is confusing is that in the AirPort Utility, when you position the mouse cursor over the graphic of the Extreme on the left-hand side of the GUI, you are presented with a yellow dialog box which displays the 5Ghz ID and this can be misleading especially when you are trying to connect to an older 2.4Ghz Express ...

My Express is the A1264 802.11n model. My Extreme is the A1354 model.
The most crucial issue is the the Tivo, because the Premiere only works with Ethernet (I dont' have and wont' buy the upgraded wireless doohickey), but of course I would prefer that the Express also act to extend the signal, and I particularly want it do so using WEP access (or nothing, see below), since I have a second Tivo which ONLY works wirelessly and which ONLY works using WEP, not WPA.
Since there were so many different issues and needs going on, I was excited about the Dual Band because it meant I could potentially get 5G speeds for my iPad and perhaps the Tivo Premiere connection, while allowing a completely separate band for the OLD Tivo.
The other option I've been trying out (to accommodate the Tivo2 that can't handle WEP) is having no security, but making the networks hidden.
A third option I tried to make work was to create a "guest network" for just the Tivo2.
But what I'm finding out (it's what I always struggle with...networking is a nightmare.) is that if you take one from Column A, Column B disappears, so to speak.
The way it used to work on the non-dual band Extreme was as I mapped above, and the Tivo2 and my iPad used the wireless signal with no problem while the Express was Ethernet connected to the TivoPremiere, but it did so using WDS, which doesn't even seem to exist as a possibility, forget teh fact that it undermines the speed boost (so I read)
I've frankly never been able to understand the differences between the various modes and structures, and believe it or not I'm very smart and very comfortable with computers and Macs, having worked on them for 25 years.
And one of the biggest reasons I've had such a hard time is because of the many times that I have updated after making changes, Airport Utility tells me it worked, but nothing happens and then after too much frustration I end up unplugging and shutting down every single piece of equipment and rebooting everything and then it DOES work. Sometimes. But I can't be doing that every time I make one tweak, I'll go insane!
And the number of pin-resets I've done on the Express, the Dual band, and even the cable modem would make your head spin!
So there's my story. Kinda. Does it make any sense? At least in terms of my goals?
Your help is more appreciated than you can imagine.

Is my AirPort Extreme (802.11n) Base Station defective?

I'm trying to set up a wireless network with my new AirPort Extreme (802.11n) Base Station. I dismanteld my existing network that consisted of an old model AirPort Extreme and an AirPort Express. I can't seem to get anything to work properly with the new hardware. I have a G4 Quicksilver that uses an AirPort card. Is that the issue? I thought they were compatible. I was not able to update the Setup Utility because I don't have an Intel Mac. Still, that shouldn't prevent me from doing an initial setup. I'm thinking perhaps the unit is defective. I've been working on this several hours a day for almost a week. This is the most trouble (by far) that I've ever had with any Apple product. I'm really disappointed. I suspect the hardware is defective, but based on all of the issues I've read about in this forum, I think it could just be reflective of the poor overall quality of the new AirPort Extreme. What a let down.

What is the exact name of the application you are using to configure the airport?
You should be using "AirPort Utility"
It is a Universal application, so it should work on both a PPC and Intel mac.
As for the update, if you can't download it via software update, you most likely do not need it.
The quicksilver only has an Airport card:
http://support.apple.com/specs/powermac/PowerMac_G4_Quicksilver2002.html
That means that you will need to configure the airport extreme N to operate in the 2.4 GHz range. You will need to tell it that it needs to be compatible with 802.11b
There is probably an option for 802.11 b/g/n compatibility.
Are you going to still use your airport express? you could either use WDS to extend your wireless network without connecting the two airport base stations with an ethernet cable... or you could connect them together with an ethernet cable and configure the same network name and use two different channels (only use 1, 6, or 11). If you extend a network, they both need to use the same channel.
If the quicksilver is the only machine on your network, it will not be any faster.
Actually, you could make things faster, now that I think about it... I am guessing that your quicksilver is not located near your airport extreme. If I am wrong, just ignore this...
You could use one of your airports as your main base station, connected to your cable modem/dsl whatever... then you connect the other airports ethernet to your quicksilver. you then turn off the airport card in your quicksilver and set up the airport connected to your computer to use WDS and connect to the other airport using 802.11g.
You now have gone from an 11 mbps max (5 mbps real world) connection to a real world 30-40 mbps link.
Other options would be to look for 802.11g or 802.11n usb adapters for the quicksilver... I am not sure what is mac compatible out there, since it is probably a small market since it is built in to all new macs.
Good luck

Airport Extreme 802.11n Base Station blocking RealPlayer 11 completely

I am trying to play this radio station (just a brasillian sports channel) on RealPlayer 11:
rtsp://real.rbsonline.com.br/liverbs/*/broadcast/rdgaucha/gaucha.rm
Which is completely blocked on my Airport Extreme 802.11n Base Station with the latest firmware update.
It even blocks when RealPlayer is configured for HTTP only.
I am using it on my iMac which is connected directly via a ethernet cable instead of wifi to the Airport Extreme 802.11n Base Station.
RealPlayer can play it fine when I plug my iMac directly to the cable modem so it proves is the router. I never had RealPlayer issues before when I was using a linksys router.
It does really feel like Apple put an intentional block on RealPlayer to stop competition.
Anyone seen this issue? Guess it is related with the BBC RealPlayer issue.

Fixed myself, problem was because I setup OpenDNS on base station, removed it now works

TS4597 I am using an Airport Extreme as my base station and I want to extend its range using a recently purchased AirPort Express. However neither device is showing up on my AirPort Utility on either my older MacBook Pro or my IPad 4. What do I do?

I am using an older AirPort Extreme as my base station and I want to extend the range by using a recently purchased AirPort Express. When I try to find either device using the AirPort Utilities function on either my new IPad 4 or my older MacBook Pro neither device is detected. However the utility is seeing that we are connected to the Internet which is through the Extreme. What am I doing wrong?

For now, leave the AirPort Express powered off.
Power off the entire network....all devices.....in any order that you want
Wait a few minutes
Power up the modem first, and let it run 2-3 minutes by itself
Power up the AirPort Extreme next, and let it run a full minute
Keep powering up devices one at a time about a minute apart until everything is powered up (leave the Express off for now)
Open AirPort Utility and check to see if the AirPort Extreme is visible.
If it's not, click the AirPort Utility menu at the upper left of the screen, then click About AirPort Utility. Post back with the version number of AirPort Utility that you see there....which should be AirPort Utility 5.6.1.
Post back on your progress.

How to get Powerbook G4 12" OSX 10.3.9 to access Airport Extreme Dual Band

I recently purchased a new MacBook Pro 13" V 10.5.7 and a new Airport Extreme Dual Band.
Prior I had been using a Powerbook G4 12" OSX 10.3.9 and an older version of the Airport Extreme (old saucer dome shape) and they worked no problem.
Now I have the new airport Dual band set up. The new MacBook accesses it no problem. The Powerbook will not access for some reason. The Airport ID shows up on airport icon menu on the powerbook, but when I enter the password it will not access. It says wrong password. It is the correct password for the Macbook though?
How can I get the Powerbook to access it?
If you need more info please ask and I will provide.

I had the same problem with dual-band Time Capsule connected to G4 Powermac DP running Leopard and Powerbook G4 667 running 10.3.9.
After trying many things, I finally ran software update on my Powerbook, then found there is an Airport update 4.2 addressing a password / security compatibility issue.
Powerbook connected with TC just fine!

WDS between AirPort Extreme Dual-Band and old AirPort Express

I've had a WDS network between two older Airport Express (802.11g version) units for a couple of years, one connected to my DSL-router, and the other one connected to my desktop computer. This way I was able to get my desktop computer on the wireless network.
Yesterday I decided to upgrade the one connected to my DSL-router to an AirPort Extreme, because I needed the extra Ethernet connectors. Since the new AirPort Extreme Dual-Band has some fancy new features, I decided to go ahead and re-configure it all.
However, I'm having issues with the Airport Utility for Windows and WDS when I try to add my Express' Apple-ID to the Extreme's list of WDS externals. My Extreme is the unit I've decided to use as a WDS main. When I try to configure the hardware, I get an error saying in Norwegian (as I run Norwegian Windows and Airport Utility) that translates into something like "WDS requires multiple Apple wireless devices. Add at least one WDS peer." in English. That's pretty bizarre, because I just added a WDS external, and it is indeed an Apple product. Just to be sure, I tried with my other Airport Express - same error.
Now, I've tried to work around this issue by setting up the Express as the WDS main instead, since I don't get the same error message when configuring it. The Extreme was still connected to the DSL-router, but the Express was now set up as a WDS main. This didn't help much. I still got the same error message when setting up the Extreme as a WDS external. And yes, I entered the Airport-ID correctly - I've double and tripple checked them all.
To me it looks like the Airport Utility either doesn't recognize the Apple-ID as an apple one when configuring the Extreme, or it's seriously bugged when handling the list of WDS externals. But I could be wrong.

I am having the exact same problem here.
Any solutions yet?

Airport Extreme (Dual band) with Time Capsule (Dual band) Extension problem

Hi
I have an airport extreme (dual band) set up with a dual band Time capsule extending the 5ghz band .. however the mac address that the time capsule says its using is the 2.4ghz band.. I only noticed this while setting up static IP addresses on my network... does this mean it is extending the 5ghz network on a 2.4 ghz band? how do i set it up to just extend the 5ghz properly.. any clarification would be appreciated.
thanks in advance

See my answer to your other post.

Airport Extreme dual band and g WDS

I currently run an n and g network on two individual single radio airport extremes, both configured as access points. I have a couple remote AP Express units conected to the old g model airport extreme in WDS mode. I know, don't fix somethig not broken, but I'm thinking about consolidating my wireles base stations into a single new air port extreme. Since I have older g model air port express units I understand I need to set up WDS on the new airport extreme g radio/network, but I think I'm hearing that WDS on the g radio will also affect the new airport extreme's n radio network performance. Sorry but I'm having some difficulty finding any search or google results, most being years old.
Just wanted to confirm that the n and g radios and networks in the new air port extreme base station are independent.... or not.
I am currently not running any Lion computers, but several are 10.6.8 and I'm using airport utility 5.5.3.
Thanks

So the two aiport extreme radios are not independent?
They are independent, but if you configure the device for WDS, you will in effect have two "g" wireless bands.
With WDS settings, the 5 GHz band will only operate on wireless "a" mode.....54 Mbps..... which is the same speed as wireless "g".
The 2.4 GHz band will operate as if it were a "g" wireless router.
The bottom line is that while you will have two bands, both will operate at "g" speeds. So, there would be no advantage at all to even having dual band if you use WDS. You gain nothing over what you already have.

New Airport extreme dual band and older version.

I purchased a new dual band Airport Extreme base station.
How can I make use of an older version of the Airport Extreme 802.11n (non dual band) in my network?
Can I hook the 2 up together to boost up the range or coverage of the network?
If so, how far apart do they have to be?
Also, does the main AEBS have to be as close possible to the modem in order to work better? my modem is in the basement in the mecanical room. What would be the best to get the best signal througout my house?

Hello mike1970. Welcome to the Apple Discussions!
How can I make use of an older version of the Airport Extreme 802.11n (non dual band) in my network?
Two examples would be: 1) Connect the old AEBSn to the new one by Ethernet, and then, configure them for a "roaming" network. In this type of network allow you to roam with a portable wireless device and still be on the "same" network, and 2) Configure the old AEBSn to extend the wireless range of the newer one in what is called a dynamic WDS. The major difference between a WDS and the roaming configuration is that the two base stations would not need to be interconnected by Ethernet.
Can I hook the 2 up together to boost up the range or coverage of the network?
Yes, both only one of the newer AEBSn's wireless radios. Most likely, it would need to be the 2.4 GHz radio as the signal can travel farther and not be impacted by objects ... like walls.
If so, how far apart do they have to be?
That would depend on what would be between them. In a room with no Wi-Fi obstacles, you could probably place the second AEBSn 50-75 feet away to boost the signal another 50-75 feet.
Also, does the main AEBS have to be as close possible to the modem in order to work better?
No.
my modem is in the basement in the mecanical room. What would be the best to get the best signal througout my house?
The best way would be to have the house wired for Ethernet, and then, place a Wireless Access Point (WAP) at each location that you would want wireless coverage.

Best way to use Airport Extreme dual band with Netgear FR114P?

Years ago a friend connected via ethernet our G4 (10.4.11) and an old Blueberry iMac (10.4.11) to a Netgear FR114P Router(?) which is connected to a modem from TimeWarner Cable on our second floor. We also have an ethernet connection downstairs for a Windows XP laptop. We can all get on the internet easily, but we have never been able to connect wirelessly or to let one printer serve everyone in the house. My grandchildren now all have these wonderful Apple devices (iPhones, iPads, iPods, Macbooks), and I would like them to be able to connect wirelessly, and I would like to have a real network so we can all use the printer and scanner, but still preserving the integrity of our hard drives. We just bought 2 refurbished iMacs, an Apple Extreme Base Station (dual), and an Apple Express access point. How best to proceed to achieve the desired outcome? If the language is not too technical, I think I’ll be able to follow the directions.
I am reluctant to mess with the Netgear connection which is working. I am hoping I can remove the hard-wired G4 and put the 27” iMac in its place. Then, I am hoping I can connect the AEBS to the Netgear router and somehow magically create a situation wherein all the computers & some of the devices can talk to each other and to the peripherals wirelessly? Is that possible? I’ve read some of the discussions, even one about a Netgear FR114P, but it was dated 2007 so I’m not sure it applies to my situation. Should I just get rid of the Netgear? I don’t want to spend 20 hours without any kind of internet connection and get into a frustrating situation as one of the previous writers did. I am happy to proceed methodically and get it right the first time. Thanks so much for reading this long-winded thing. If this problem is already recently addressed in this forum, perhaps you will be kind enough to give me the link.

Years ago a friend connected via ethernet our G4 (10.4.11) and an old Blueberry iMac (10.4.11) to a Netgear FR114P Router(?) which is connected to a modem from TimeWarner Cable on our second floor. We also have an ethernet connection downstairs for a Windows XP laptop. We can all get on the internet easily, but we have never been able to connect wirelessly or to let one printer serve everyone in the house. My grandchildren now all have these wonderful Apple devices (iPhones, iPads, iPods, Macbooks), and I would like them to be able to connect wirelessly, and I would like to have a real network so we can all use the printer and scanner, but still preserving the integrity of our hard drives. We just bought 2 refurbished iMacs, an Apple Extreme Base Station (dual), and an Apple Express access point. How best to proceed to achieve the desired outcome? If the language is not too technical, I think I’ll be able to follow the directions.
I am reluctant to mess with the Netgear connection which is working. I am hoping I can remove the hard-wired G4 and put the 27” iMac in its place. Then, I am hoping I can connect the AEBS to the Netgear router and somehow magically create a situation wherein all the computers & some of the devices can talk to each other and to the peripherals wirelessly? Is that possible? I’ve read some of the discussions, even one about a Netgear FR114P, but it was dated 2007 so I’m not sure it applies to my situation. Should I just get rid of the Netgear? I don’t want to spend 20 hours without any kind of internet connection and get into a frustrating situation as one of the previous writers did. I am happy to proceed methodically and get it right the first time. Thanks so much for reading this long-winded thing. If this problem is already recently addressed in this forum, perhaps you will be kind enough to give me the link.

Airport Extreme 802.11g base station loses internet connection often

I just installed an Airport Extreme base station (802.11g version Apple Base Station V5.7) last week. And it keeps dropping my internet connection at least once a day.
I simply replaced an old SMC Barricade wireless router that died (and was a POS). But I only had to reset the SMC about once every 2 months. Nothing else has changed in my setup. Only the router/base station is different.
The wireless part is fine. Even when the internet connection gets dropped the hard wired AND wireless clients can still access the local network. Reseting the DSL modem has no effect. The only solution is to power cycle (unplug and plug back in) the AEBS OR restart it from Airport Admin utility.
But you can't do that from offsite. When the AEBS drops the internet connection I can't access my office network from home!
Is there a place in Airport Admin Utility which tells you the status of your internet connection like most generic wireless routers with web-based software do?
Any ideas on resolving this?
Thanks

"Any ideas on resolving this?"
Looter,
Based on your description, open AirPort Admin Utility and check the configuration of your main base station on the "Internet" pane. If you're using ethernet cable from the modem to the base station, the top selector [Connect Using:] should show "Ethernet" and the second selector [Configure:] should show "Using DHCP"
Also, check your iMac's System Preferences>Network at "Show: AirPort" and check the PPPoE pane which should show no entries (unless your isp requires its use), and the TCP/IP pane which should show "Configure IPv4:" as being "Using DHCP" - while all other info is filled in automatically.
"Is there a place in Airport Admin Utility which tells you the status of your internet connection like most generic wireless routers with web-based software do?"
No, the AirPort Admin Utility is not web-based, only located on your computer with the information available to it necessary to operate the AirPort system. It does not actually administer the signal. I think that is done only by System Preferences>Network.
"I'm actually referring to the Airport Express base station not my MacBook Pro's wireless connection. Is there anywhere in the Airport Admin Utility software that tells you the status of the AEBS' internet connection NOT the wireless connection."
No, that info is not available in that utility. The information you seek is at System Preferences>Network, but only after the system scans for it. Click the "Assist me..." button and then, on the "Do you need assistance setting up a new network connection or solving a network problem?" panel that opens, click the "Diagnostics..." button. A "Network Diagnostics" panel will then open and if its scan shows there is no internet the lights to the left of "Internet" and "Server" will be yellow instead of green. Meanwhile, it continues scanning for the connection until it is re-established. I determined this by pulling my cable from the phone jack, later reinserting it.
Further information that may be helpful to you can undoubtedly be found in threads such as this other one:
http://discussions.apple.com/thread.jspa?threadID=884049&tstart=0
edit-
In re-reading, I may not have given you what you need. It sounds as if you may be "timing out" somehow on your connection. You might want to check around at some of your log-on settings to see if there is that possibility connected to one of them, even though the only thing I can think of is the "Renew DHCP Lease" button which is unknown to me, as I've never used it.
Message was edited by: myhighway

I have a airport extreme as my base station. I am experiencing a large signal loss in a particular room. Will an airport express restore that signal? l

I have an airport extreme base station. Experiencing large signal loss in a particular room. Will an airport express, placed in that room, restore the signal? Thanks, Glenn.

The Express can only "extend" the bandwidth of the wireless signal that it receives.
So, you would not want to place the Express in the same room where you need more signal, you would want to locate the Express approximately half way between the AirPort Extreme and the area that needs more wireless coverage.

Airport Extreme as rempte base station with Netgear DG834N as Main Station

Does anyone know if it is possible to set up an Airport Extreme base station as a remote base station with a Netgear DG834N as its main base station. i.e. the Netgear is connected to the internet and I want to set up my AP as a remote unit to extend the wireless connectivity.

That is not possible. The Netgear device is not compatible with Apple's WDS.

Airport Extreme Dual-Band Base Station Is excessively slow

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