AirPort Extreme firmware update fails due to proxy

Have latest AirPort Extreme (tower) hardware at work, with v7.7 firmware, and am trying to upgrade the firmware to 7.7.3 via AirPort Utility v6.3.2 in Mavericks OS X 10.9.5. The Extreme is on the work network behind a proxy server. There is no capability to specify proxy information to the AirPort Utility, although my MacBook is properly configured with the proxy server in network settings. Every time I try to perform "Update" on the Extreme in AirPort Utility, I get "Downloading Firmware" and then "An error occurred while downloading firmware." I presume the MacBook would be downloading firmware and going thru the proxy to get it, and then applying the firmware update to the extreme, but I can't get the firmware downloaded.

If you or any of your work colleagues has a AE AC model at home.. their laptop would already have the firmware sitting on it.. and as long as you select the right one it should work.. if they upgraded their hardware with that laptop.
In one way the nice thing with Apple is the sheer limited amount of hardware there is..
Apple have just one AC model AE.. the latest firmware is 7.7.3 AFAIK.. I stay away from latest AC products as they are troublesome.
About AirPort base station firmware updates
Does AirPort Utility for OS X keep an archive of all my AirPort base station firmware updates?
AirPort Utility keeps an archive of all Wi-Fi Base Station firmware updates you install, and stores them in ~/Library/Application Support/Apple/AirPort/Firmware

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Airport extreme firmware update screwed up my IP sharing and internet

I am having all the same problems -
1) I upgraded to the 7.1 firmware
2) I got the 'double NAT' error, but no problems connecting to the internet
3) When I turned the bridge mode to off, I lost my internet, so I
4) Tried to turn the bridge mode back to Share an IP address, but got an error about IP addresses.
5) I went into Setup - the network port mapping tab - and unchecked and then re-checked the Airport button, so now I have internet access, but only at one computer, and if my computer is functional, my VOIP modem is not (or vice versa)!
6) when I tried going back into "Share an IP address", I got the same error about the beginning and end DHCP conflicting with my WAN.
(If it helps to know, I have two AEBS - one is set up as the Main WDS station, and the other Participates in that WDS)
Now I'm afraid to touch anything!!

kayek wrote:
I have installed the new AirPort Extreme firmware update (7.4.1) and with airport disk utility i want to connect automatically my hard drive related to the airport (wifi mode) , the connexion was working well before that update and now i have an error message (unknown user or wrong password error -36 ...) when the disk tries to connect automatically.
I would like to rollback to the 7.3.2 firmware version but there is no way to find it on internet (or on apple download) even if i change rollback airport utility to version 5.4.1: the binary firmware 7.3.2 disapeared from my mac and i can only choose 7.4.1 binary file ...
Do anyone have the same problem ?I you found how to fix it please answer my post (thanks)
Ok, here's how you actually do the downgrade - here's what Apple says, not exactly right - I would add that you HAVE to go to the MENU, choose BASE STATION, then hold down the Option key while pressing UPLOAD FIRMWARE, this will get you to a window that has the dropdown with older versions....the other versions were not available to me any other way.
{quote}If I have a computer or device that does not work well with an AWD with the latest update, how can I install previous (earlier) versions of firmware?
1. Open AirPort Utility.
2. From the AirPort Utility menu, hold the Option key (Control key in Windows XP and Vista) and choose Check for Updates....
3. Select the specific firmware version you require.
4. Click Download.
5. Select your base station and choose Manual Setup from the Base Station menu, or double-click on the AWD icon.
6. Choose Base Station > Upload Firmware.
7. Select a firmware version and click OK.{/quote}

Airport Extreme Firmware Update 7.3.2 no longer connects to internet

Automatic Updates recommended Airport Extreme Firmware Update 7.3.2, which I accepted (BAD). The Airport Extreme does have a green light, but CANNOT connect to the internet. Cannot "Check for Updates" with Airport Utility (option key down) because I cannot access the internet. Airport Utility shows 7.3.2, but nothing lower. Is there a location on the mac where the older driver resides?
Numerous restarts, resets, etc with both the Cable Modem and Airport Extreme and my MacBook do not help.
How do I download 7.3.1? Can I? How can I revert?
I can access the internet from another network, hence this email.
Any suggestions would help!

When I updated to the Airport Extreme to 7.3.2 firmware it was dropping wireless connections randomly, Today I reverted back to 7.3.1 and looks like it is staying up for now but I am still shell shocked. To revert back in Airport Utility:
1) Hold down the option key(Mac), the Control key for Windows at the same time clicking on Check for updates
This will open a popup window with the previous versions, select the Airport Extreme Firmware 7.3.1 update and click download.
2) After the download is done, from Base station file menu drop down select Upload Firmware, you will get a choice to download different firmware updates, select 7.3.1.
That should install the 7.3.1.
There you go enjoy.

Airport Extreme Firmware update?

Hi all, as part of a seperate issue am experiencing with network transmission speeds I'm checking to see if I can update my Airport Extreme firmware.
Currently, the Software Updates section doesn't find any updates and the current firmware I'm using is 4.80.46.0 yet there appears to be a new version at http://www.apple.com/support/downloads/airportextremefwupdate.html
Is that Firmware applicable? Is there a resident page that shows all of the Airport Extreme wireless cards firmware versions and updates?

Bravo,
OK... I see....
Then the Software Update would the in fact show you the latest updates for the Airport Extreme Card.... I have never seen a firmware update for the card but then it could be contained within the update itself.
The latest Airport software is 4.2...
My firmware version on the G5 iMac is 405.1 (3.90.34.0.p18)
Nothing we can do about that, that know of.
Whiskey Tango... Out

Airport extramem firmware update failed....

...but I was able to fix it. I thought I would post this in case anyone else experiences the same.
I initiated the firmware update (7.4.1) when I started airport utility. The update seemed to go well and I got the green light on the device. But, it didn't work-my computer could not connect to the wireless network-the network was not found. I tried to change the settings on the airport extreme and this is where I found the error - could not find configuration file. After trying several things, what finally worked was to "restore default settings" under "base station". I had to provide the device name, network name, and a few other things, but it now works fine.

Hi iBrian;
I was having the same problem, hence the reason I knew where the answer was so quickly.
I attempted to reset my AEBS numerous time without any effect. Finally when I was ready yo call Apple the reset decided to worked. I had to restore my setting and I am not working also.
Allan

Airport Extreme Firmware updating

I've got two older Airport Extremes (Gen 2 and Gen 4). I'm assuming that the "Version" listed in the information popup is the version of the firmware on the device.
Would the Airport Utility check all devices for firmware updates when configured in the following manner?
If not how would I check and update each station separately?
Thanks

All AirPorts are up to date with the latest firmware.
You will see a red badge with a number 1 next to the AirPort in AirPort Utility if a firmware update is available in the future.
7.6.4 has not been updated for a few years, so it is unlikely that it will see any future updates.
7.7.3 will likely be updated in the near future.

Airport extreme firmware update 19 Jan 2011

Today I was foolish enough to install the new firmware settings. the immediate effect was to remove me from the internet. I have tried factory reset and resetting the network but to no avail. Network diagnostics shows the status of settings OK except Internet and Server. The WAN ethernet connection on my airport extreme died a while ago but I have been able to use it by connecting to one of the other ethernet sockets and the ethernet connection still appears OK now but not in the WAN socket. I am now on the internet by going directly from my modem to my computer so presumably my internet connection is OK. Any help would be appreciated.

The WAN ethernet connection on my airport extreme died a while ago but I have been able to use it by connecting to one of the other ethernet sockets and the ethernet connection still appears OK now but not in the WAN socket.
With the WAN Ethernet port non functional, you could only use the AirPort Extreme Base Station (AEBS) configured as a bridge for any means of getting Internet/network access.
Is the AEBS the only router in your network configuration ... since you posted in the AirPort Express forum? If so, how do you have it currently configured?

Airport Extreme Firmware Update (7.4.1)

I recently did the above update and have now lost about 1/2 my internet speed and some sites no longer work. I've tried to reinstall the software but the Apple site will not allow me to download for some reason. Perhaps it recognizes the previous download. I've also looked for updates via the Airport Utility to no avail.
I've done hard and soft resets. Have rebooted the cable modem and the computer. But, now I cannot even do software updates with Apple or use the Apple website while on wireless via Airport...
Anyone having a similar problem?

Sometimes firmware updates can screw up your airport settings. Reset the airport device by holding down the reset button in the back, then set it up again using airport utility

Do I need Airport Extreme FW update?

I use Airport Express as a transmitter for wireless LAN. I have airport cards in all three computers and the network works fine. I do not have physical airport base station.
I have updated the Airport Express with new firmware without problem.
In airport utility I do show base station which can be configured although there is only Airport extreme card.
When I tried to update Airport Extreme firmware no base station showed up to be updated.
Am I correct assuming that I don't need the Airport Extreme firmware update since I don't have the physical base station and the network is run from Airport Express?
Milan

I use Airport Express as a transmitter for wireless
LAN.
That is an Airport Express Base Station (AX) and will show up in Airport Admin Utility as a Base Station with whatever name you have given it (hopefully not Airport extreme card!).
That's similar but different from the Airport Extreme Base Station (AEBS).
Am I correct assuming that I don't need the Airport
Extreme firmware
Yes. The Express should be listed in Admin and when selected show at the bottom Apple Base Station V6.3.

Nortel VPN still broken with Airport Extreme firmware 7.1

I've just recently started using the NAT'ed mode of my 802.11n Airport Extreme and the the Nortel VPN connectivity is still broken with firmware 7.1.
I've setup a side by side config using the new Airport Extreme and my older Airport Express to make sure the issue is indeed with the Airport Extreme.
Here are the details of my setup:
ISP: NTT/GOL B-FLET (PPoE)
Wireless Config #1 - Airport Extreme firmware 7.1
Wireless Config #2 - Airport Express firmware 6.3
Client #1 - Nortel Contivity VPN V06_01.014 Windows XP 802.11g
Client #2 - Nortel Contivity VPN V04_86.033 Windows XP in Parallels 802.11n
The odd thing is that it isn't totally broken. The VPN connection is made and low bandwidth transfers work fine (ie. ssh, http requests), but higher bandwidth transfer fail to complete (ie RDP/RDC, ftp's, Outlook xfers).
When my clients are on the Airport Extreme Network, they have the issue but don't have the issue on the Airport Express network.
Is anyone else still having problems with Nortel VPN ? Does Apple have any suggestions ?
Thanks,
Eliot

I'm using Apani's Nortel VPN client (the most recent version) on my Mac mini, and the Windows version on my Windows XP notebook computer. Both were broken with the original AEBS firmware (7.0), but now both work well with the updated 7.1 firmware.
Keep experimenting - I'm sure you'll get it working.

Zen Micro - firmware update failed so now "dead"

I have a firmware problem with my Zen Micro. Can anyone help?
The series of actions I have taken so far are these:
I got my Micro in January 2006. I now want to run Audible software to listen to their books so I downloaded the firmware update L6_2_2_02.exe from the Creative support site which is stated as providing the Audible?facility.
I backed up the Micro contents using Creative MeadiaSource Organiser. I then ran the firmware update from my Win XP PC. This started OK and I got a series of messages about what was happening. Then it stopped with the progress indicator bars about 2/3 across. I left it for half an hour and nothing changed so clicked to stop the update.
I checked the firmware version on the Micro and it said 2.2.02. The update?looked OK and the FM worked but of course I had no music content.
I opened my Creative MeadiaSource Organiser (v 3.0.09) but it said no device is connected so I was unable to reload the music. My XP PC recognised the Micro as connected and I checked Device Manager which showed the "device is working properly". I was also able to synch music to the Micro using Windows Media Player and this played OK. I tried another computer and could also synch using Windows Media Player but I wanted to reload my music from the backup.
I looked on the Creative site for the steps to take when a firmware update fails. The Zen Micro is not on the list as supporting the MP3 Player Recovery Tool so I did not use that. I followed the Reload Failure recovery instructions and ran Clean UP, then Format All, but this did not fix it so I ran Reload Firmware on the Micro. This was a big mistake!
Now when I try to run the firmware update from my Win XP PC, I select English then I get the message "Your player is not connected, please connect your player". I checked again and XP still recognises the Micro and the device is working. It is no longer recognised by Windows Media Player but just? appears to XP as an empty storage device.
The Micro now shows the firmware as v 0.0.65, but now it is stuck in Recovery Mode. I have contacted Creative Support but their reply is that this player is now over 3 years old, reached its end of service life, so there is no support other than on their web site. Following their web site recovery instructions got me into this mess so I guess?no extra help is offered from Creative.
The player is now essentially dead. Unless there is some way to get the firmware update program to recognise the device as connected, then I don't know how to fix this. This is a shame as it is a nice little player for my music collection.
Can anyone help as I don't know what to do next?

I have the same problem. I put the screenshots below and the errors that happen to me.I can not put him the firmware because I do not recognize the device.
Both windows xp windows 7 as the
DISPOSITIVO, IMAGEN ACTUAL
http://img528.imageshack.us/img528/3783/dsc0025mv.jpg
EL PORTATIL LO RECONOCE
http://img811.imageshack.us/img811/4323/dsc0026ox.jpg
MUESTRA BATERIA, PULSANDO BOTON DERECHO
http://img546.imageshack.us/img546/4855/dsc0027wj.jpg
ADMINISTRADOR DE DISPOSITIVOS
http://img801.imageshack.us/img801/4501/dsc0028une.jpg
ERROR AL INSTALAR CREATIVE SOURCE
http://img805.imageshack.us/img805/3061/dsc0029io.jpg
http://img208.imageshack.us/img208/9330/dsc0031sn.jpg
http://img545.imageshack.us/img545/7096/dsc0032qg.jpg
MP3 PLAYER RECOVERY TOOL, no me reconoce Creative ZEN MICRO como conectado
http://img528.imageshack.us/img528/1714/dsc0030qn.jpg
PROGRAMAS DESCARGADOS (pagina oficial creative)
http://img341.imageshack.us/img341/2466/dsc0033oi.jpg
DSC_0025.jpg
I need your help. I'm desperate. Uninstall Windows Media Player.
Thanks in advance

Firmware update failed - how to resolve remotely

I bought my father an Apple TV so he could subscribe and watch MLB. Everything was working fine until the Apple TV attempted to update itself. Apparently the firmware update failed. I need to know how to remotely resolve this for him. I can access his PC remotely so I read some info that you can update Apple TV via iTunes. I also need to confirm that the USB socket on the Apple TV is a USB Mini type. I'm assuming you can just plug the Apple TV into a USB socket and then from iTunes initiate the firmware update, much like you do an iPad. He's not very technically savvy, so I need to do this for him or have him call Apple support.
Any suggestions or help is appreciated.

If he hasn't done so get him to do the old fashioned trick of unplugging teh mains power to it and restarting.
If it restarts correctly the update can be reattempted.
If it's truly bricked then return to Apple or restore using itunes will be necessary.

Multiple issues arose after upgrading Airport Extreme firmware to 7.41

I recently upgraded my Airport Extreme firmware to 7.4.1 and instantly all my windows machine had issues connecting to the wifi, my Apple TV could no longer connect including a Nokia E71. The only devices connecting were the MacBook and iPhones. For the Windows machines i resolved this by forcing to authenticate using WPA2 AES encription. But the Apple TV and E71 couldn't connect. Also some VPN connection issues arose with my windows machines (iPsec). After 2 days of reluctancy to downgrade the firmware, i was left with no option other than to downgrade to 7.3.2.
I am 100% sure there is a problem with the new firmware, downgrading fixed all the issues without any configuration adjustment.
Apple you dropped the ball on this one, when are we getting a patch to 7.4.1?
Message was edited by: Macinit

Open Airport Utility. Select the airport from the list on the left (if you have more than one) and then choose Manual Setup.
On the Summary tab that opens, click on Version (that's the word Version, not the version number next to it). A drop-down arrow appears - click it and you should get a list of versions to choose from. 7.3.2 seems OK. Pick it and the device will downgrade and restart.

Trouble updating my AirPort Extreme firmware.

I purchased my AirPort Extreme in 2009. It has been functioning fine. Just yesterday, none of the remote devices in our house could access the WiFi. I called our Internet provider (Charter) and they said it was probably an issue with needing to update my firmware. I am having trouble figuring out what version of AirPort Extreme I have, and what the most recent update on it is. As far as I can see, I originally purchased v. 6.3.4, and it has since been updated to v. 7.6.4. I have OS X Yosemite on my Mac. Am I up to date, or do I need to purchase another version of AirPort Extreme? If so, which one, or can I simply update what I have?

I called our Internet provider (Charter) and they said it was probably an issue with needing to update my firmware.
I'm sure that they were trying to help.....but since you already have the most up to date firmware (7.6.4) on your AirPort Extreme and you are running the most up to date operating system on your Mac (10.10.1)........their idea of you probably needing to update firmware (when you are already updated) would not seem to offer much value. Unfortunately, it appears that they were just guessing without gathering facts.
Just yesterday, none of the remote devices in our house could access the WiFi.
Not at all sure what you mean here. Can you please clarify?
Are you saying that none of the wireless devices in your home can even "see" the wireless network at all?
Or, are you saying that they can "see" the wireless network, but cannot connect?
Or, are you saying that they can "see" the wireless network, can connect, but cannot get an Internet connection?
I am having trouble figuring out what version of AirPort Extreme I have
Your tagline above indicates that you have a 2nd Generation version of the AirPort Extreme. But, let's check.
Please look on the bottom of the AirPort Extreme for the model number. It might be embedded in the foam pad. The model number starts with an "A" followed by four numbers. Post back with that number, please.
Are there any other troubleshooting steps that you have performed? Please provide details.

Airport Extreme ver. g Failed security check for my credit card processing!

Hope this hasn't just been addressed here but I signed up for a new credit card processing service and they have a company called securitymetrics that checks the level of safety for your cc processing setup.
I failed the check due to Airport Extreme settings and don't know how to fix it.
Short version:
failure 1:Your computer is answering ping requests. Hackers use Ping to scan the Internet to see if computers will answer. If your computer answers then a hacker will know your computer exists and your computer could become a hacker target. You should install a firewall or turn off Ping requests.
failure 2:It is possible to gather information about the remote base station (such as its connection type or connection time) by sending packets to UDP port 192. An attacker connected to this network may also use this protocol to force the base station to disconnect from the network if it is using PPPoE, thus causing a denial of service for the other users. Solution: Filter incoming traffic to this port and make sure only authorized hosts can connect to the wireless network this base station listens on.
Anyone know how to address these? I looked at the settings on Airport Utility and couldn't find anything.

You would enter 192 in both the Public & Private UDP/TCP entries. The Private IP Address would be an address of a non-existent device. For example, if the DHCP range is 10.0.1.2 - 10.0.1.200, enter 10.0.1.201 for this entry. (This, of course, would mean you do not have a client assigned this IP.)

AirPort Extreme firmware update fails due to proxy

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