Airport Extreme - green light, but no internet

I've been using my airport extreme for 2 years, connected to an Alcatel-Lucent modem.
A couple of months ago I bought 2 airport express devices and cabled them to the extreme in bridge mode, working just fine.
After a 2-week trip I returned home and I found that all the devices showed a green light in the Airport Utility, but the internet was orange.
I could connect myself to the network, play music in my airplay sound system, but couldn't surf the web or use my apple tv.
Now internet is changing from green to orange every 5 minutes.
I tried everything that I have read in different forums, but with bad results.
Any other suggestion?
Thank you very much.

I tried working on my computer with a wired connection from the modem itself and it works perfectly.
If you mean that you have the computer connected directly to the modem and things work OK, then leave things "as is" for at least a few hours.....longer would be better....and report on your results at that time.
Then, we will do the next check.

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Airport Extreme green light but can't see the wifi network

Hello, coming back from the holidays I can't see my Wifi network anymore (From PS3, Phone, Computers ..etc.). My airport has a greenlight and the internet is working fine if my computer is connected with an Ethernet cable. I re-did the configuration many times and I did a hard reset of both my modem and the airport. It is not setted to a hidden connection. All the settings are basic like before. The only difference is that I did the update to 7.6.4.

I think you were right, my airport was broken and I noticed that at the end of the configuration process where there's a green checkmark it was written in the bottom that a wifi device wasn't working properly. Nothing could be done to make it work though.
I bought a new Airport Express now but I still have a major problem. I was able to configure it through wifi with my iMac without any problem and now it is connected to the internet via wifi perfectly but i STILL can't see the network with either my Android phone or my PS3 console !?
- Brand new airport express
- configured to "create a wifi network" with a WPA2 password using the simple steps of the airport utility
- Airport Utility 5.6.1
I did reset the airport express a few times with the utility and by removing the power cord. I also did reset my iMac and I can still connect to the wifi just fine with it.

Airport Express shows green light but NO Internet

I am using a Macbook Pro and an Airport Express for my Wi-Fi.
I have recently changed my Internet Service Provider. The new ISP provided me with the following information:
1.IP address: 172.100.11.17
2. Subnet mask: 255.255.255.0
3. Default Gateway:172.100.11.1
4. Preferred DNS: 172.16.0.1
5. Alternate DNS: 8.8.8.8
My ISP told me to enter this information manually unlike my previous ISP who used DHCP.
I entered this information by going to system preferences >> Network >> Advanced >> TCP/IP >> Configure IPv4: Using Manually. I also entered the preferred and alternate DNS information under DNS servers in DNS tab.
I applied these settings and the airport express shows solid green light but gives NO access to internet.
I have also tried connecting the Ethernet cable directly to the computer, which also shows connected but gives NO access to Internet.
I borrowed another router from my friend (not apple) and entered the same settings given by my new ISP and boom !!! I got connected to the internet only through wirelessly BUT no connection again using the ethernet.
So I am facing the following problem in Mac OS X (10.7.5)
using
Airport Express: NO internet
Ethernet: NO internet
Other Router(non-apple): Internet works using Wi-fi
Ethernet: NO internet
I do not know if something is blocking the connection or what is happening. I have created new locations (under network) and deleted the old existing one's but nothing seems to help. I also did a hard reset of my Airport Express but nothing seems to help.
Please help me !!!

I am using a Macbook Pro and an Airport Express for my Wi-Fi.
I have recently changed my Internet Service Provider. The new ISP provided me with the following information:
1.IP address: 172.100.11.17
2. Subnet mask: 255.255.255.0
3. Default Gateway:172.100.11.1
4. Preferred DNS: 172.16.0.1
5. Alternate DNS: 8.8.8.8
I am able to connect to the internet now directly using ethernet cable but my airport express wouldn't let me connect.
I must be doing something wrong with entering settings in Airport Express. The ISP technician is as clueless as me and had even did some changes under Wi-Fi in the network section on my macbook pro. I dont know if it is causing these problems. I have a few questions, please help.
Q1. While entering the ISP provided details using Airport Utility, which of these should I choose: A. Static B. DHCP C. PPPoE ?
Q2. Should my MAC address in the Airport Utility be set to configure manually or automatically ?
Q3. What should be my Wi-Fi settings in my computer ?. I mean in system preferences under network, should my TCP/IP set as DHCP or manually ? Under hardware tab, there is an option to select MAC address as either Automatically or Manually. What should it be ?
Please Help !!!

AirPort Extreme / Green Light ON / Can't see it on network

My Setting
Airport Extreme 802.11n Wi-Fi (4th Gen) and Motorola Surfboad Model SB6120 with Comcast service
Solid Green Light is ON / Internet is working with LAN line connection on Airport Extreme.
Problem
I can not see it from wireless.
Attempts
Scan with Airport Utitity from my MacBook Pro
Scan with Airport Utility from iPhone 4
Scan with other PCs.....

Your problem might stem from having your Airport create a "private" or "hidden" network or by having turned off the wireless functionality of the AE.
If you think you might have setup a private network, but don't know the name, or turned off the wireless, you can:
- connect your MBP by ethernet cable; then,
- adjust the WiFi settings to enable wireless clients; or
- adjust the Wireless security to disable a hidden or private network.
If all else fails, perform a hard factory reset by holding down the physical reset button in the back of the AE with a paperclip, and redo the setup.
Good Luck.

New Airport Extreme, Green Light, No Internet

Trying to get wifi connection so my mom can use her new ipad I bought her for Christmas and so guests can use wifi when they visit. I connected this new airport extreme 802.11n Wi_Fi to their comcast modem. After connecting get green light on airport extreme but now no internet connection on mac desktop computer. Have tried resetting modem, powering off airport and computer... still no internet. Internet works fine using comcast modem but does not connect to internet at all with airport extreme. Help. Extremely frustrated and ready to return this airport extreme.

Welcome to the discussion area!
It's likely not the AirPort Extreme that is causing your issue. It is the cable modem.
Perhaps you were not aware that a cable modem must be completely reset whenever there is a change in the device that the modem is connected to? Your ISP should have made this clear to you. A good reset often takes 30 minutes or more.
Push the reset button on the modem
Power off the modem for 30 minutes
Pull the battery if it's easily accessible
Power down the AirPort Extreme and your computers
After the wait period, power up the modem first and let it run for 3-4 minutes by itself.
Then power up the AirPort Extreme the same way
Then power up your other devices the same way
Please post back on your results.
Message was edited by: Bob Timmons
Message was edited by: Bob Timmons

Airport Express Green Light but No Wireless Connection

I would be grateful for any help on an issue that has been driving me crazy! I have spent countless hours trying countless solutions. My wireless network is set up as such: Time Capsule serving as a Base Station, Airport Extreme, 1 Airport Express downstairs in dining room, 1 Airport Express upstairs landing, and 1 Airport Express in the bedroom. All are new, 802.11n. Time Capsule is configured as Create a Wireless Network/Allow This Network to be Extended. All other devices are configured as Extend a Wireless Network/Allow Wireless Clients. All device lights are green. The Time Capsule and Extreme produce a signal and have strong wireless connectivity. The expresses, though green, do not receive a signal and I cannot connect with laptop/iPhone etc. I have tried pretty much everything including changing the channels on the Time Capsule - basically ran through 10 of them with no difference. The Extreme relays strong wireless signal to the upper landing, but the Express - though showing green - simply does not put out a signal. Getting desperate here as have great wireless interest downstairs, but nothing upstairs no matter what I try. Any ideas MOST welcome. (ps...all firmware is up to date)

Kinda have a similar problem. Hijacking it.
Everything's up to date. About 1 year old.
Modem to AXp via Ethernet, AXp set to create a wireless network, shows greenlight.
Modem is a Motorola SB6120. Probably isn't relevant but let's mention it just to be sure.
Alu Macbook detects AXp. In Airport Utility, when I right-click Identify, it says orange/green flickering light. However, the state is greenlighted and it says that it's normal.
All of my devices detect and can connect to my network. It seems everything's working alright except that none can access Internet.
Internet works fine when I directly connect my modem to my Macbook and when I reset the former (which, according to what I read here and there, is fine).
Everything (Macbook, iPod Touch, Wii) was working fine until yesterday afternoon, and nothing since then. Tried resetting the AXp, cycle everything (unplug all, plug in modem, AXp and boot Macbook, in that order) and it didn't work.
Whether it's set to be distributing IP adresses to be sharing a public IP adress, it doesn't work.
I can click on renew lease, I can reboot my devices, same results.
So, where do I go from here? Just so you know, I know next to nothing about network stuff. Thanks in advance and here's the mandatory "sorry for my horrible english".

Have connection to base station, solid green light but no internet ??

Hello,
At my wits end. I have a a brand new Airport Express, a brand new Dell laptop running Vista Home Premium and an older model Westell Wirespeed DSL modem. Although I have a solid green light on the Airport base station, and have no problem communicating and printing wirelessly, I cannot connect to the internet. All indications from the Airport Utility show a normal connection with a signal strength of 'very good' to 'excellent'. I configured Airport to DHCP, which is what my ISP (Verizon) provides. Sometimes upon startup, my computer first tries to connect to an 'unknown network' and I have to manually switch to the Airport network I created. I've been through this at least half a dozen times, resetting the modem, the base station and re-setting up the network but no luck getting on the internet so far. What am I missing here? Thank you!

If anyone happens to stumble on this, I solved the issue on my own. The TC/IPv4 protocol on the PC's wireless network properties was set to a static IP address. Once I reset it to dynamic, it worked fine.

Airport express, green light but not working.

while streaming music to airport express, it suddenly stops. Green light on AE, but connection with wireless net is gone. iPad airport express app tells that the AE was in a network and isn't anymore. Only way to get it back working is power off/on. Sounds familiar? Any tips what can be the issue?

Is the AirPort Express the only wireless router in your current network configuration or is it configured to "join" another wireless network for streaming. If there is another wireless router, where is the Express placed in relation to it ... same room, different room, different floor?
When streaming from your iPad, is it in the same room, different room, or different floor than the Express?

PC AirPort Utility cannot find Airport extreme w/ ethernet but has internet

Hello, I have set up the airport extreme to use with a MacBook. I pluged everything in just fine (PC using ethernet) but had to configure the base station with the MacBook as the PC could not find it using the Utility. However the PC is connected to the internet just fine through the base station's ethernet port.
My problem is trying to get the PC (running XP home 2002 sp2) to see the Airport Extreme using the Airport Utility in order to start configuring network printing and eventually AirTunes.
I cannot seem to find this solution anywhere. Please help if you can. Thanks!

Hi I don't know for sure if this is your answer, but with your mac go into setup again. Under wireless tab, then wireless options , make sure 'create a closed network' is unchecked. This may allow the pc to see any Apple base stations. Good luck
Can you please tell me exactly where to find the "create a closed network" box? I am brand new to mac and am still finding my way around. Thank you so much!

I am extending my airport extreme by adding an airport express. I had no problem setting it up and got green lights but now I cannot get on either because it says it is a self assigned IP?

I am extending my airport extreme by adding an airport express. I had no problem setting it up and got green lights but now I cannot get on either because it says it is a self assigned IP?

i am extending my airport extreme by adding an airport express.
Does this mean that you are connecting the AirPort Express to the AirPort Extreme using a wired Ethernet connection....or....are you connecting the AirPort Express to the AirPort Extreme wirelessly?
but now I cannot get on either because it is a self assigned IP?
I suggest that you first concentrate on getting the AirPort Extreme working correctly. Power off the modem and both the Extreme and Express, wait a few minutes, then power up the modem and let it run a few minutes. Then, power up the AirPort Extreme and check the network for proper operation. Leave the AirPort Express off for now. Report on your results.
We need to know what operating system you are using on your Mac or PC in order to provide more troubleshooting help.
If you have a Mac and do not know what operating system you are using, click the Apple icon in the upper left corner of the screen, then click About This Mac. Post back with the OS X version number that you see there.

Airport Express Green Light - Can't Get To Internet

Hello.
I'm staying at a friends cottage. Their internet works fine (I can connect via ethernet to the internet). I can get the wireless network to work fine using Airport Express (green light on AX, shows network signal in menu bar).
When I try and connect to the internet via AX it fails.
I am using WPA2 Personal for the password.
Am I missing something simple?
Thanks in advance.
Hello... I tried to find this before I asked, but I couldn't narrow the search enough to find an answer... I'm sorry if this has been asked a lot before.

Michael Tutton1 wrote:
I am connected directly from the back of the modem to the ethernet on the AX.
So you're replacing the friends' equipment (if any) with your AX? Some questions:
1) Did you remove power from the modem for several minutes before you connected your AX? Some modems will refuse to connect to a "new" device until they're reset by that process.
2) How is your AX configured? Settings in AirPort Utility of particular interest are AirPort panel, Wireless tab, Wireless Mode and Internet panel, Internet Connection tab, Connection Sharing.

Time Capsule has green light, but unable to access the internet

My Time Capsule has a green light, but all devices (wired and wireless) are not allowed out to the internet.
When I connect my iMac directly to my internet router, I am able to access the internet, so I have isolated the issue to the Time Capsule.
The Time Capsule receives an IP address from my internet router via DHCP and I can see this address in the Time Capsule config, but for some reason the Time Capsule is not allowing internet access to both wired and wireless clients.
Thank you.
--SN124B

Verify that you have a working Ethernet cable.
Then verify that the Ethernet cable is connected from one of the LAN <-> ports on your main router to the WAN "O" port on the Time Capsule.
Check again to make sure that the Time Capsule is configured in Bridge Mode
Power cycle the entire network as follows:
Power off all devices in any order you want
Wait a few minutes
Start the modem or modem/router first and let it run a full minute by itself
Start the main router next the same way
Start the Time Capsule the same way
Continue starting devices one at a time until everything is powered back up
Check the network

Green light but won't discover

I am having issues connecting my airport extreme. My AE has been working fine. I disconnected and brought it to Alaska. Hooked it up and got green lights, but was unable to connect to the internet. I reset modem and AE no success. Tried using ethernet thru the AE but that didn't work either. Deleted relative passwords in Keychain thinking it may be causing a problem, but that didn't work either. the last time I was here I used an older model airport and didn't have any problems. I am trying to connect via a GCI modem. Box shows IP 169.254.47.96. I am wondering if I should manually put in a 255 address? Any suggestions? I can hook up via ethernet from modem directly to the computer.
Kenny

It sounds like the modem still "remembers" the previous device connected to it and is not recognizing the AirPort Extreme Base Station (AEBS).
Please try the following, in order, checking for Internet access after each step, until resolved:
1. If the modem has a reset switch, use it to reset the modem. Wait at least 5-10 minutes for the modem to initialize.
2. Remove power from the modem. If it has a backup battery, remove this as well. Wait 5-10 minutes. Replace the battery, and add power back to the modem.
3. Perform a complete power recycle of your network components as follows:
o Power-off the modem, AEBS, & computer(s); Wait at least 10-15 minutes. Note: Order is not critical.
o Power-on the modem; Wait at least 10-15 minutes.
o Power-on the AEBS; Wait at least 5-10 minutes.
o Power-on the computer(s)
4. Contact your ISP to have them perform a "modem reset."

New cable modem, airport has green status, still NO internet connection??

Airport extreme worked amazing with macbook for 8 months! One day my cable modem was no longer working. Had internet provider come and install a new modem.
The new modem now works, and cable provider assured internet worked through a direct ethernet connection to macbook. However when I reset up the airport I can not access internet.
All modem lights are working properly and airport has green light. I am linked to my network.
I have troubleshooted with applecare 3 times with no success. They sent me to the mac store, the store checked both my macbook and airport. Said they are working properly.
Came home and did all the resets of both modem and airport. No success! Applecare says everything matches up, internet provider says everything matches up. But I can still not access internet with airport.
Message was edited by: jmorosoff

Your cable modem needs a complete reset to clear its memory.
Power it down for at least 30 minutes (Some ISPs will take longer for their equipment to reset) and pull the battery in it if it is easily accessible. Power down everything else in your network as well.
Start the modem first and let it run 4-5 minutes alone, then start the router for a few minutes and then start your computers.
If no luck, power down the modem for 2 hours and try the procedure again.
Please post back on your results.

AX green light, but airtune does not work

I just bought an AX. The main purpose is to use airtune and to share printer at home, and to bring it to create wireless network when I am on business trip.
When I first set up the AX, or later do a reset, the setup program can find AX. I use airport admin utility to set up the following:
Airport tab:
Wireless model: join an existing wireless network (wireless client)
Wireless network: I choose the current wireless network I have at home.
Internet tab:
Configure: Using DHCP
I clicked 'Update' button. The status light became green, but airtune does not work. I did not see the button show on iTune for me to choose the speaker. I went back to Airport Admin Utility, but could not find AX at all.
I googled for possible solution, and saw concern regarding DHCP, so I tried:
Internet tab:
Configure: Manually
IP address: 192.168.0.30. My wireless router assigns IP from 192.168.0.2 to 192.168.0.33
Subnet mask: 255.255.255.0
Router address: 192.168.0.1
DNS server: 192.168.0.1
After updating the information to AX, I have still the same issue: green light, but no airtune, Airport Admin Utility cannot find the AX.
My wireless is a gigabyte. Please help. Thanks.
Message was edited by: sfmech

Sadly I can't help, but i can confirm: I am having the same problem. AirTunes was working fine, up until I went away for a month -- have just returned, and now am getting the same problem with TWO Airport Express units, which makes me think it is some kind of software update issue?
Will keep looking into it, and will let you know if I find anything.

Airport Extreme - green light, but no internet

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