Airport Extreme intermittently loses connection with Internet?

I have an Airport Extreme connected to a router that is connected to our cable modem. Internet connection is fine, but the Airport Extreme will intermittently lose connection with the Internet and shows a solid amber light. Turning the Airport Extreme off and then on again will resolve the issue, however, this happens about once per week (at different days/times) and would like to ensure a consistent connection even when I'm not at home. (We are thinking of installing a lighting control system that depends upon a consistent wireless connection to work properly, even when we aren't home to restart the Airport Extreme). Please advise on what the trouble might be and how we can get a permanent resolution to the issue.

Is your Extreme an 802.11g (domed-shape) or 802.11n (squarish) model? Do you have the Extreme connected to the other router by Ethernet? Finally, is the Extreme configured as a bridge, i.e., Connection Sharing = Off (Bridge Mode)?

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Wired connection to cable modem. Airport extreme has to connect to internet if computer goes to screen saver. Any way around this?

Airport extreme has to connect to internet if computer goes to screen saver. Any way around this?

Describe the issue in more detail.. as it doesn't currently make sense.. the AE should always be connected to the internet. It should never disconnect.. but the computer can fail to connect to wireless after sleep.. that is common problem.
See Tesserax docos if you have wireless connect issues after sleep.
https://discussions.apple.com/docs/DOC-3411

My airport extreme only will connect with computer or ipad not both

my airport extreme only will connect with computer or ipad not both

We need just a bit more information, please before we can begin to accurately troubleshoot this issue.
1) What is the make and model number of your modem?
2) What operating system are you using on the MacBook Pro at this time. Your tagline indicates that you are using OS X (10.4.8), but this is about 6-7 years out of date.
If you are no sure which operating system your Mac is using......click the Apple icon in the upper left corner of the screen, then click About This Mac. Post back with the OS X Version number that you see there.

Airport doesn't make connection with internet (dsl-modem ST 780 WL)

Hi,
I 've connected two airports (extreme) with ethernetcables at a dsl-modem (older model Speedtouch). The connection with internet is okay.
But: when I connect the same airports (on the same way: with cables) at a Speedtouch 780 WL, they have no connection with internet. Everything seems to be allright, in the airport assistent I see IP-adresses and so on.
What 's wrong..?

It's more likely a software problem that something wrong with the PowerBook, so posting an additional question in the Leo forums' "Getting Online and Networking" sub-section is a good idea. Leave this one here in case it sounds familiar to other PB owners.

Airport Extreme won't connect with my cable modem (Time Warner)

OK, I'm tired of staring at a blinking amber light. I'm reaching out to anyone out there who's had this problem. I've got everything connected right, the software loaded, the connections set on my laptop (Macbok Pro). But still my Airport Extreme won't connect to the Internet. I've tried different cables, rebooting both my modem and my Airport. For the record, I've had a Mac IT guy from my advertising agency come by my house and make sure that everything's installed and hooked up right. But it still keeps saying that my IP address is invalid, even though I can connect (wired) using the modem.
I suspect I'll just have to take it to the Genius Bar or something. But anybody got any ideas? I really want to join the 'n' generation....
-neil

atotheb, Welcome to the discussion area!
Did you power off the cable modem when switching the Ethernet connection from laptop to AirPort Extreme base station (AEBS)? This is usually required.

Airport Extreme can't connect to Internet

Hi all,
I recently inherited a 4th gen airport extreme base station and i cant connect to the internet wirelessly. The light is green, the comcast motorola modem is working fine, but when i open a webpage, nothing comes up on any of my devices (MacBook running lion, iPhone, playstation). I've reset/unplugged the modem and soft/hard/factory reset the airport extreme a hundred times, sometimes leaving them unplugged for 30 minutes, but no luck. Sometimes after a reset the Internet will work for a few minutes but then suddenly stop eventhough I'm still "connected" and the light's green.
The airport worked perfectly fine at my friend's house who also used a Comcast modem. And my modem worked great for the last 6 months with my 1st gen airport extreme that I am trying to replace with this malfunctioning 4th gen. Called Comcast and they said the modem looks great on their end, no signal cut outs and Internet connected. Other things I've tried but without luck:
- plug in laptop directly to modem (internet works) write down working DNS addresses and put those in to the airport utility manually.
- renew dhcp lease which sometimes makes it work for 30 seconds
- update firmware to latest
- downloaded air radar and made sure channels used were clear
- turn on only 5 ghz channel
- of note, I own no cordless phones or other 2.4 ghz wireless electronics that I'm aware of.
Please help, this is driving me crazy! Thank you so much in advance.
Happy Holidays

I am having a similar issue in that I have intermittent Internet connectivity. I found using Mozilla's Camino browser as a work around, or I switch to one of my other AirPort Expresses. This started happening on Friday the 9th. I am not sure if it is the AirPort Extreme or the AirPort Disk Utility software I installed.

New AirPort Extreme will not connect to internet

Purchased AirPort Extreme to replace older D Link 655 router. All of my Apple gear has been plug and play except this
Extreme router. I cannot get an internet connection to save my soul. I tried connecting thru both my MacBook Pro and my HP Pavilion dv6. I just assumed I could move the ethernet cord from the DIR-655 to the AirPort and all would be fine. Not so. I have reset, unplugged and restarted so many times I lost count. Nothing works. What am I doing wrong. I even swapped out at store where I bought thinking I had defective router. any ideas? My wife works from home and I really need a better router with greater reach and thought this was it. Please help.

Simply restarting the modem will not always allow it to reset correctly so that it will issue a new valid IP address to the AirPort Extreme.
Power off the cable modem completely for at least 30 minutes....longer will not hurt. Be sure to unplug the power cord from the back of the modem or unplug the power cord at the AC wall jack. If the modem has an easily accessible battery, pull the battery.
Power off the AirPort Extreme as well.
After the modem power down period, insure that the Ethernet cable from the modem is connected to the WAN "O" port on the AirPort Extreme. Reinstall the modem battery if it was installed previously.
Power up the modem and let it run for 10 minutes by itself.
Then power up the AirPort Extreme and let it run for a few minutes. Check to see if the Internet connection is working correctly now.

Airport Extreme no longer connects to internet ****

I really hope somebody can help me. I've searched the forum and believe I've tried everything suggested to others having similar issues.
I've never had any issues with my Airport before this past week when suddenly my broadband connection went dead (Charter Cable). I was able to get a signal to the modem as it appeared the cable was disconnected outside so I reattached. I've talked to the tech support people who were able to "see" that my modem was online but wireless was not working.
I have reset the Airport Extreme, I have reset the cable modem (Scientific Atlanta), I have unplugged both for up to 2hrs, I have deleted and reinstalled the airport software, I have tried starting a new location in network preferences. The green light glows green on the Airport but I still get errors ranging from 'you appear to not have a valid internet connection to perhaps you typed the url incorrectly'. I have even tried setting up a brand new Airport up with the same result. I have tried using other wifi devices to connect, select my network, I get full wifi connection (bars) but still nothing.
If I plug directly via ethernet cable from modem to macbook I have no problems.
I spent 2 hours on the phone with apple yesterday and they were not able to figure it out. We were able to see a valid looking IP address, select my network, etc and nothing. My internet provider is adamant that this is not their problem. I've also tried two different cable modems from the cable company. For five years I've had no issues and for some inexplicable reason getting wireless to work is like trying to land on the moon now.
Any ideas?

Hi everyone,
I called Apple today and found the solution to my problem. The cable modem was not sending the correct IP address to the Airport. You can tell by opening the Airport Admin program, selecting internet from the tabbed menu and looking at the IP address. If it ends in ".169" that is bad. So, close the Airport Admin program, turn off the cable modem, wait 20-30 seconds, turn it on again and wait for it to power up. After another 30 seconds, open the Airport Admin and select the internet tab. The IP address should be different and..... now it works! The person helping me at Apple says he has to do this about once a month for some reason.
Hope this helps others, ellen

Airport Extreme will not connect to Internet

Just purchased an Airport Extreme Base Station (AEBS) to upgrade old Netgear router. Netgear was working perfect with both wired and wireless internet. My ISP is a rural internet high-speed wireless company. It is not DSL/Cable or Satellite, requires an antenna on a tower, can try to find out more details if it helps. Previous settings were referenced on the old router and DHCP is used to identify what is static IP provided by company.
After several attempts at installing AEBS: green light is on, wireless network is successfully created, but internet cannot be accessed in either wired or wireless mode on any device. Interestingly, the IP address that the AEBS uses DHCP to find is DIFFERENT from the IP address found by the old router. I have tried several different configurations of the manual setup, including manually entering the IP address, but when I try this, it also asks for a router address and nothing I put in seems to satisfy the utility's requirements.
I played with so many settings and restarted my computer so many times that each time I try things, I reset the AEBS to default and start from scratch. I've done this about 10 times.
I'm at a loss. ISP wants nothing to do with this because the old router works, I would like to use the apple product (with some express(es) to extend range), but I'm unable to get this to function.
Any help would be appreciated.
I am not running a Mac desktop, if it matters. Using the airport utility for windows on home-built PC. No device will work, however, having tried wifi on iPhone, iPad, Laptop and other desktop.

I hope this helps. I don't own an Airport Extreme but an Airport Express and here is what I did:
Perform a Factory Reset, by disconnecting the AE, once unplugged proceed to push the Reset Button and then, without releasing the button, plug it again to the power source and wait a few secs till the lighs begin to blink. Now you can release the Reset Button.
After that, the Airport Utility should detect it. Here is what you have to do. As you want to use it as Router, you have to:
1.- Click on: Manual Setup
2.- Fill your data for the Airport Extreme, like password to access it and the name of the base station
3.- On the Wireless tab, select Create Wireless Network and allow the security on it and key to access it and all the wireless variables you want to include.
4.- Allow Wireless and Ethernet clients to be able to connect and make an updation of your configuration
Note: If you are going to use multiple clients for wireless, then you have to go to the Internet button at the top of Airport Utility and select DHCP to distribute the IPs manually.
That should be all from Airport Utility. The other side you have to check is your Windows configuration.
I hope this helps. If not, please share more details after you try step by step the instructions I pasted here.

IMac on Netgear X104 and Airport Extreme intermittently loses IP address

We have a Netgear X104 plugged into an Airport Extreme Base Station.
Another X104 (which carries network information through the household electrical wiring) is plugged in for a networked iMac with OS X v 10.5.4.
The network works flawlessly, but every few days, the iMac loses its IP address. All lights are working properly on the X104, indicating that it is seeing the network.
The only workaround on the iMac is to go to: System Preferences/Network/Advanced and click RENEW DHCP LEASE. The iMac then gets reassigned a new IP, such as 10.0.0.200 by the Airport Extreme.
The Airport Extreme, settings are as follows.
Wireless Mode: Create a wireless network
Wireless security: WPA/WPA2 Personal
Connect using: Ethernet
Configure IPv4: Using DHCP
IP Address: Provided automatically
Powering off and on the Airport Extreme and the Cable Modem have not fixed this recurrent problem.

Hi,
http://osxdaily.com/2009/12/22/mac-wireless-problems-guide-to-troubleshooting-ai rport-wireless-problems-on-your-mac/
Hope it helps.
Cheers.

Why does Airport Extreme frequently lose connection to ISP?

Today my Airport Extreme purchased in March 2011 has lost connection to the internet 4 times. I have had to reboot it each time to resume using the internet. Does this indicate a problem with this new airport exteme. If so do I return it to an Apple Store for repair or replacement?

Today my Airport Extreme purchased in March 2011 has lost connection to the internet 4 times. I have had to reboot it each time to resume using the internet. Does this indicate a problem with this new airport exteme.
Possibly, but it may also indicate that the communication between the modem and the AirPort Extreme Base Station (AEBS) is faulty.
I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Power-up the modem; wait at least 10-15 minutes.
Power-up the base station; wait at least 5-10 minutes.
Power-up your computer(s).
In this basic configuration, computers connected to the base station, either by wire or wireless (as appropriate for the base station type), should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

Airport Extreme Doesn't Connect to Internet

I've been trying, for a couple days - to figure out the AE. I want to replace my Verizon-provided router, with the AE - because for whatever reason - since adding the Verizon router, my Apple TV's don't see my PC (and my PC is the home to my iTunes library).
I've got a solid green light on the front of the AE. I've got solid green lights on the back for: Wan Ethernet connection and 2 PC Ethernet Connections. My AirPort Utility App on my iPhone shows "green" for the base station but "amber" for the internet. My Apple TV's and iPhones also all show up on the AE.
Should I manually reset the AE here?
Also - even though I have FiOS - I don't have FiOS TV, and the folks at FiOS said there are no unique "gotchas" in switching routers. And although I haven't tried it - I don't want to set the AE up as a bridge to the Verizon - I want to use the AE and only the AE.
After hours of trying (multiple times) I always reconnect th FiOS router and everything comes up flashing green with good connectivity.
Any ideas on the way forward?
Thanks much!
-Coach B.

If you have the HP 2605dn printer attached to the 802.11n AirPort Extreme Base Station (AEBSn) (or any router) by Ethernet, then the AEBSn is NOT performing as a Print Server. Instead, the printer itself would have to be configured to provide this service.
I don't have this particular printer, but I do have a network-ready HP Officejet model that I have my network clients (Macs, PCs, & even Linux) connect to. The key is either using the unit's interfact panel to configure the appropriate network settings specific for your network.

Has anyone had issues with the airport extreme 802.11 connecting with a linksys SPA941 phone?

Got the new AirPort Extreme. Trying to connect my Linksys SPA941 phone to it. Mute button flashes so call receiver cannot hear me. Tested wires..All good. Changed modem..All good. Had same issue with Linksys router EA4500 i just traded in. Hoped to fix the issue with Airport. Same issue is occuring.

One more thing. I was using the Linksys WRT54G2 router before. Did not have any issues. It was going bad on me.

HT1218 Airport Extreme can't connect to internet?

Hello all,
Purchased myself a Airport Extreme base station today and have plugged it in to configure it, however it keeps failing to connect to the internet. The amber light is constantly flashing after the green start up led.
I have tried resetting it to no avail. I have a TP Link W8960N Router, connected via Cat5 to the WAN Port on the Airport. It is failing to connect still. My Macbook will show it under 'other wifi devices' in Airport 6.3.1, it is now showing Preparing... It normally just says it needs the latest firmware (7.3.2?) and then a link to Apple Support. I click this, and it shows me how to update it, which is plug it into the internet and connect to it, and it still flashed amber. I have a good solid internet connection of 2.5mb/s and 41ms ping and am connecting to the internet fine. No problems browsing, or downloading. I am the only active user on the network at the minute.
I have tried using Airport Utility on my iPhone 4 on iOS 7, but again to no avail. I am using a MacBook Pro on 10.9.
Whats the solution to this?
Many Thanks

It will then also say, 'A Unexpected Error has occured'

Airport Extreme bs not connecting to internet through ethernet network

I live in a dormitory at a school. I have a network jack in the wall of my apartment that connects me to the rest of the school network and the internet. I have an Apple airport music thing that plugs into the wall socket and delivers wireless network and internet access to my apartment.
I also have a new airport extreme base station that I set up by using the wizard set-up software. My computer sees the base station. The network connection software says I have a strong network connection. But I can't access any service either on the local network or the internet.
Any thoughts about what I should change in the base station set-up to make it talk to the rest of the world?

I fixed it myself.
It was not a computer related problem. We have a network registration procedure that I forgot to do before the internet works.

Airport Extreme intermittently loses connection with Internet?

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