Airport Extreme is connecting to the internet, but still flashes orange.

I've set up an Airport Extreme and it is connecting to the internet, however its light still flashes orange on the unit and in Airport Utility ver. 6.2 and it has a red circle with a "1" in it similar to the alert notification on an iPhone for messages and email. What does this mean? As I said, I can connect devices to it and connect to the internet, so it seems to be functioninbg fine. So why isn't the status light green?

If the problem does not resolve itself by powering down your network equipment, a complete reset of all your equipment is justified. Power down the modem and "hard reset" the Extreme, followed by reconfiguring it using AirPort Utility.
Power down your modem whenever you change what is physically connected to it. Make it a habit.
BensonFam wrote:
Originally it had the "double nat" issue but when I went to bridge mode my whole set-up failed.
That should probably be resolved as well. More information is required regarding this failure.
Sometimes, an attempt to reconfigure a minor setting will result in what appears to be a total meltdown followed by extreme user frustration. In that event, starting over with a "hard reset" and subsequent reconfiguration is generally the best way to proceed.

Similar Messages

  • I have an Airport Extreme which I'm using for a wireless network. Can I also plug in my iMac to one of the free ethernet ports on the Airport Extreme to connect to the Internet that way? Thank you.

    I have an Airport Extreme which I'm using for a wireless network. (The wireless router is connected to a DSL modem.) Can I also plug in my iMac to one of the free ethernet ports on the Airport Extreme to connect to the Internet that way? Thank you.

    Yes, you can.

  • I need help getting my Airport Extreme to connect to the internet

    Hello everyone,
    I need some help setting up my AirPort Extreme. I'm trying to reestablish the express after a couple years of not using it. When I've set it up in the past, I've always had a hard time, and by accident it seems, I click something or turn something on and off, and I get it to work.
    I have  a 802.11g second generation airport extreme. I'm able to connect to my network and I can move files back and forth from the laptop to the desktop, and vise versa.
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    All three systems can see and connect to my network, but will not connect to the internet.  The extreme's IP starts with 169.254.xxx.xxx, and there's an exclamation point on the wi-fi icon.
    The set up I have now is a Westell DSL modem from Verizon. I have the ethernet cable from the DSL modem connected to the WAN port of the express and the other cable going from the ethernet port from the extreme to the ethernet port of my Linksys router 4 port switch, model #BEFSR41 V.3. I have reversed the connection to and from the extreme with the same result.
    This is what I've done so far with no luck:
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    • Updated the Linksys firmware.
    • I have reset the extreme from the back and thru the AirPort Utility many, many times.
    • I've done a hard reset. I don't know if it worked. After the extreme powered back up, my network's name and settings were still the same. On a positive note, I'm now able to get on the web when I set the connection sharing to "Distribute a range of IP addresses" using the ethernet on my desktop. Before, I was only able to do so when the connection sharing in AirPort Utility  was set to "Off (Bridge Mode)".
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    Hi Tesserax,
    Thanks for getting back to me.
    Sorry about the confusion. My goal is to get online wirelessly with my MacBook Pro and be able to use the ethernet connection for my MacPro.
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  • My airport extreme cannot connect to the internet because it says it has no DNS servers. How can I fix this?

    I just moved and am setting up a new apartment. Verizon put in internet service yesterday. I got a network going on my airport extreme but it could not connect to the internet because it says it has no DNS servers. help! What do I do now?

    Ensure that the ethernet is connected to the WAN port (with the dotted circle).
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  • Airport Extreme wont connect to the internet

    I recently had to shut down my AE Base station. When I went to reconnect, I was no longer connected to the internet. I have tried everything I can think of from shutting the whole thing down, to full factory reset, but for some reason it will not work. I can see and connect to the airport itself, the Cable internet works (I am connected by the ethernet cable to write this), but I cannot connect through the AE. Also, I can connect to the airport through the Airport Utility, but the Airport Setup Assistant tells me I do not have the correct hardware installed??? Can anyone give me some steps to follow that might help me to work through the problem?
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    Finally, I have no firewalls
    Many thanks for any help

    Welcome to the discussions!
    If you haven't already done so, try a full modem reset as follows:
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    Wait 30 minutes
    Make sure that the modem is connected to the WAN (circle of dots) port on the AirPort Extreme
    Power up the modem first and let it run 4-5 minutes by itself
    Then power up the AirPort Extreme the same way
    Power up each of your other devices one at a time, waiting a few minutes before you start the next device.
    Please post on your results.

  • Can't get airport extreme to connect to the internet?

    My sister in law just purchased an airport extreme for her windows pc and when we connect the ethernet from the modem to the airport, the amber light flashes, indicating that it has no connection to the internet. We have rebooted both the airport and the modem, what do we do now?

    Download the setup manual for your AEB here:
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  • I can use the ethernet connection but not the wireless on my Airport Extreme to connect to the internet.

    How do I get the wireless to work again? I've turned both the modem and Airport Extreme off and on again. Do I need to do a hard reset on the Extreme?

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  • Airport Extreme - no connection to the internet

    My problem is several-fold, but maybe can be solved with one solution. I don't know.
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    It is likely that the AEBS(n) is blinking Amber because you have NOT implemented any form of Wireless Security and the AEBS(n) is annoyed at your laissez-faire security policy.
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  • Airport extreme n not connecting to the internet but green light is on

    Original configuration worked until a few days ago like this... Cable modem (RCA Digital by Comcast Model DHg535-2) ran into airport extreme N... into a D-Link DGS-2208 8 port switch... off to 8 different macs / printers/apple tv's/ and wireless macbook pro. Perfect.
    Dilemma now. Cable modem running direct to main IMAC and works fine connecting through DHCP and active ip address. Ethernet shows green light in system preferences and connected. Unhook the line to the Mac and into the airport. Airport lights up green, bars show as connected, my original apple network is showing and connected w green light on airport and in system network preferences. Once this is done i can not access internet pages and they just spin on "loading". Hardline from airport extreme is connected to the IMAC and still no internet. Wireless shows up on macbook but still states "Loading".
    Step one - connect to internet through direct line cable model. WORKS
    Step two - connect to internet through direct wire through model/airport. No
    Step three - connect through wireless - No
    Step four - reestablish my switch and get everything back on line - Nope.
    Bunce

    The problem may be when you switch what is connected to the modem by just unplugging and replugging devices.
    Any time you change network configuration, you should perform a complete power recycle of all of the network equipment to make sure that they are both "recognized" and initialized properly.
    Please try the following:
    o Power-down the modem, 802.11n AirPort Extreme Base Station (AEBSn), D-Link switch, & computer(s)/printer(s). Wait at least 10-15 minutes. Order is not critical.
    o While the power is off, reconfigure your network to include the AEBSn.
    o Power-on the modem; wait at least 10-15 minutes.
    o Power-on the AEBSn; wait at least 5-10 minutes.
    o Power-on the D-Link switch; wait at least 5 minutes.
    o Power-on the computers/printers.

  • How to solve problem - " Safari cannot open page because it isn't connected to the internet" but the airport is ok. signal full and i have n IP address.

    How to solve problem - " Safari cannot open page because it isn't connected to the internet" but the airport is ok. signal full and i have n IP address. and i m using Macbook pro.
    OS snow leopard and above...

    Do you have this problem with all websites, or only some? If only some, which ones?

  • My airport is not connecting to the internet. I have a cable modem. and i'm on the internet now connected directly to the modem. what can i do?

    my airport is not connecting to the internet. I have a cable modem. and i'm on the internet now connected directly to the modem. what can i do?

    I would recommend that you do the following as a minimum:
    Power-down the modem, AirPort base station, and computer(s).
    Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
    Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
    Power-up your computer(s).
    If the above steps do not solve the problem, start over with step 1 above, but then perform the next steps between steps 1 & 2. above.
    Disconnect the AirPort base station from the Internet broadband modem.
    While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
    After the base station resets, go ahead and power it back down.
    Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
    Continue with step 2 in the first set of steps.
    In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

  • When trying to install downloaded software I am prompted to connect to the internet but I already am connected and the software will not install.

    When trying to install downloaded software I am prompted to connect to the internet but I am already connected. This also occurs when trying to install an Adobe update.

    A cable modem always needs a complete reset whenever you change the device that it is connected to.
    To get your Internet signal restored, it will require at least one major step including the reset of your modem and complete network power cycle.
    If that is not successful, the second major step is to reset the AirPort Extrreme back to factory defaults and then combine the steps above again.
    Try this first:
    Push the reset button on the cable modem (if present) and pull the internal batter (if easily accessible)  then power off the modem
    Power off everything else on your network....all devices....order is not important
    Wait at least 20 minutes...longer will not hurt
    Make sure that the Ethernet cable from the modem is connected to the WAN port (circle of dots or world icon) on the AirPort Extreme
    Re-install the modem battery if it was pulled in the step above
    Power up the modem and let it run for 4-5 minutes by itself
    Power up the AirPort Extreme and let it run for 4-5 minutes
    Power up each other network device one at a time about a minute apart until everything is powered back up
    Check the network for proper operation

  • It shows that my computer is connected to the internet but when I try to load Safari it says I'm not connected

    I have reset my router multiple times, and I was connected to the internet just fine before. I have a booster and it was working great until yesterday when it said I was connected to the internet but everytime I tried to load safari it said I wasn't connected. It is working while I am using the hard-line, but I am wondering how to fix the Wi-Fi. I have also reset safari, cleared the cache, and recieved every update.
    Thanks

    I too am experiencing an EXTREMELY slow connection to the internet when my PC comes out of sleep. When I check/troubleshoot the connection, I have all green lights, indicating I should be able to get on line, but it takes about 4 or 5 minutes before I can do so. It seems that this problem started shortly after the iCloud (or i Could as another poster said) was loaded. I know its not my ISP, because my wife, who works on an IBM machine gets right on, no problemo. Is there something going on with either the recent update or the i Could (use to be able) addition? Defective software?
    TIA for any response.
    ME

  • "Connected" to the internet, but can't get on any websites or other pgms...

    A couple nights ago, there was a blackout at my house. This happened while my iMac was on.
    It connects using the Airport wireless modem to my landlord's router 3 stories up.
    Since the blackout, I've been "connected" to his network, but haven't been able to get on any websites. Do I simply need him to reset his router, or is there a deeper problem? Thanks!
    FWIW, this did happen very rarely before the blackout, but is now 100% of the time since....
    Thanks for your help!

    Hi there,
    A UPS (Uninterruptible power supply) is a battery back up, so if you power goes out you can finish up what you're working on and shut down normally.
    I had a similar incident this week, power went out all computers, modem and router went out. After power was restored all started up fine and looked good. Wireless router showed I was connected to the internet but could not surf any site. I had changed my email account password several weeks earlier (email account provided by my ISP) and did not think this had anything to do my boradband connection, but I was wrong.
    To make a long story short, I had to update the password as it related to my broadband connection. The connection was there, it just did not recognize my new password because I had changed it... If you control the account and you've changed any passwords associated with account yu will have to update or your landlord will have to update... make sense?
    Rick
    iMac G5 iSight 20" - 30G iPOD in Slimming Black -   Mac OS X (10.4.7)   - HP Pav 15" WS and Toshiba Sat 17" WS LP's - Canon 20D & A620

  • Airport won't connect to the internet anymore after unusual reset

    About a month ago, I was using my Mac normally.
    Then one time when I had it on, it just resetted by itself. I don't know how. I don't know why, but it resetted. It turned off by itsel. Anyway. I turned it back on, and then I found out I could no longer get Airport to connect to the internet.
    I then got a message that said "Your internal clock has reset, this may cause some programs to behave eratically".
    Ever since I haven't been able to connect to the internet, but I have reset all of my clocks back to normal.
    Sometimes 3 Bars from my internet connection show up when I start up the Mac but then my internet says connection error.
    Afterwards, the three bars go away and my Airport says "!" .... and it picks up no internet connection even when my routers are on. I'm using another computer at the moment and it can connect to the internet successfully.
    So I believe it is a problem with Airport.
    What should I do to get my internet connected again, even though it already works? My Mac works fine otherwise !

    I have a similar problem. I am using a Level One Home Plug (PLI-2030) bridge to connect to the network. Connecting directly to the computer works fine, but the computer will not connect to the internet through the wireless network. The wireless connection to the Airport Express base station is working fine. I have pingged the gateway and the connection is OK. The settings are as per those supplied, but the "Network Settings" on Network Diagonistics fails. Any Ideas?

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