Airport Extreme keeps dropping connection

Hello
I have an Airport Extreme (4 years old) - never had any issues with connection or signal. I am on Comcast, and have ATV, 2 iphones, iMac all wireless. Many times I can see the wireless system, but it won't give me webpages. Also, on my iMAC, it trys to get to Yahoo or Apple site and just spins (does not say connection lost). Airport extreme is always solid green
If I disonnect the Airport extreme, and plug back in, goes, yellow, flashes and then solid green. From here, internet works. Any idea why this happens? Been happening on and off for the past 2 months, maybe 1/week.
Thanks

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Airport extreme keeps dropping connection and its driving me crazy

Alright so I have an airport extreme, and I have been having these "dropping out" problems for a long time now. For about 20 seconds, the internet signal is at maximum strength, then for some reason just completely drops for a few seconds then comes back. So basically if I am doing anything like playing a game online or talking on aim it just drops out for a few seconds then comes back. It's driving me mental.
The airport is not far at all from my computer, and we do have 2.4ghz phones, but over at my other house, we have a linksis wireless setup, and my computer is much farther away and there are also 2.4ghz phones there, and it doesn't drop out at all.
I have tried hard resets, changing the airport channel it's on, downgrading to previous airport versions... I know it's not my computer because it does it with both our macs in the house.
If someone can help me fix this it would be very greatly appreciated.
Message was edited by: Sean4258

SOMEONE FROM APPLE PLEASE HELP US!
Well I've got the same issues with an n (WDS Main), two extremes (1 WDS Relay and 1 WDS Remote) and 1 express (WDS Remote). The n keeps logging this (the MAC is of the WDS Relay extreme):
Nov 02 20:27:14 Severity:5 Deauthenticating with station 00:11:24:9d:74:91 (reserved 2).
and the WDS Relay keeps logging this (the MAC is of the WDS Main n):
Nov 02 21:01:06 Severity:5 Deauthenticated with station 00:11:24:23:15:d4 (authentication invalidated).
This seems to have begun with a firmware update of the n (7.2.1) and now the n constantly goes from a green status icon in AirPort Utility to an orange one and reports a WDS Error about not finding any other WDS units. Then it switches back to green. At the same time all the base stations disappear from the AirPort Utility and then come back after turning the AirPort on and off on my powerbook menu bar. Cycling the AirPort from the munu bar also restores lost internet connectivity. The actual network connectivity via the WDS network seems to stay up because I have a VOIP box attached to the WDS Remote extreme and don't loose phone service. While I'd like to get the issues reported by the n and the extremes solved at this point I'd settle for finding a way to not loose network connectivity (not the actual AirPort connection) from my PowerBook every 4 or 5 minutes. The syslog on the PowerBook shows:
Nov 3 20:39:59 MacDaddy lookupd[4076]: lookupd (version 369.5) starting - Sat Nov 3 20:39:59 2007
Nov 3 20:39:59 MacDaddy named[277]: /etc/com.apple.named.conf.proxy:21: no forwarders seen; disabling forwarding
Nov 3 20:39:59 MacDaddy named[277]: /etc/com.apple.named.conf.proxy:21: no forwarders seen; disabling forwarding
Nov 3 20:39:59 MacDaddy configd[44]: posting notification com.apple.system.config.network_change
Nov 3 20:39:59 MacDaddy named[277]: /etc/com.apple.named.conf.proxy:21: no forwarders seen; disabling forwarding
Nov 3 20:39:59 MacDaddy named[277]: /etc/com.apple.named.conf.proxy:21: no forwarders seen; disabling forwarding
Nov 3 20:39:59 MacDaddy lookupd[4077]: lookupd (version 369.5) starting - Sat Nov 3 20:39:59 2007
Nov 3 20:40:01 MacDaddy mDNSResponder: Repeated transitions for interface en1 (FE80:0000:0000:0000:020D:93FF:FE84:E333); delaying packets by 5 seconds
Nov 3 20:40:04 MacDaddy launchd: Server 4f23 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[4077]: exited abnormally: Hangup
Nov 3 20:40:04 MacDaddy configd[44]: posting notification com.apple.system.config.network_change
Nov 3 20:40:04 MacDaddy named[277]: /etc/com.apple.named.conf.proxy:21: no forwarders seen; disabling forwarding
Nov 3 20:40:04 MacDaddy named[277]: /etc/com.apple.named.conf.proxy:21: no forwarders seen; disabling forwarding
Nov 3 20:40:04 MacDaddy lookupd[4078]: lookupd (version 369.5) starting - Sat Nov 3 20:40:04 2007
Nov 3 20:40:04 MacDaddy configd[44]: AppleTalk startup complete
Nov 3 20:40:47 MacDaddy kernel[0]: in_delmulti - ignorning invalid inm (0x656e0018)
Nov 3 20:40:47 MacDaddy natd[4080]: failed to write packet back (Can't assign requested address)
Nov 3 20:40:47 MacDaddy launchd: Server 4f27 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[4078]: exited abnormally: Hangup
Nov 3 20:40:47 MacDaddy configd[44]: posting notification com.apple.system.config.network_change
Nov 3 20:40:47 MacDaddy lookupd[4089]: lookupd (version 369.5) starting - Sat Nov 3 20:40:47 2007
Nov 3 20:40:47 MacDaddy natd[4080]: failed to write packet back (Can't assign requested address)
Nov 3 20:41:00 MacDaddy bootpd[276]: server name MacDaddy.local
Nov 3 20:41:00 MacDaddy bootpd[276]: interface en0: ip 192.168.2.1 mask 255.255.255.0
Nov 3 20:41:00 MacDaddy bootpd[276]: interface en1: ip 192.168.69.73 mask 255.255.255.0
Nov 3 20:41:00 MacDaddy bootpd[276]: dhcp: re-reading lease list
Nov 3 21:05:47 MacDaddy kernel[0]: AirPort: Link Active: "tom" - 001124068b49 - chan 8
Nov 3 21:12:40 MacDaddy kernel[0]: AirPort: Link DOWN (Client disAssoc 0)
Nov 3 21:12:40 MacDaddy configd[44]: AppleTalk shutdown
Nov 3 21:12:40 MacDaddy configd[44]: AppleTalk shutdown complete
Nov 3 21:12:40 MacDaddy launchd: Server 0 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[4089]: exited abnormally: Hangup
Nov 3 21:12:40 MacDaddy lookupd[4204]: lookupd (version 369.5) starting - Sat Nov 3 21:12:40 2007
Nov 3 21:12:40 MacDaddy configd[44]: posting notification com.apple.system.config.network_change
Nov 3 21:12:40 MacDaddy launchd: Server 31ef in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[4204]: exited abnormally: Hangup
Nov 3 21:12:40 MacDaddy lookupd[4205]: lookupd (version 369.5) starting - Sat Nov 3 21:12:40 2007
Nov 3 21:12:43 MacDaddy kernel[0]: AirPort: Link Active: "tom" - 001124068b49 - chan 8
Nov 3 21:12:43 MacDaddy configd[44]: AppleTalk startup
Nov 3 21:12:46 MacDaddy launchd: Server 31f3 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[4205]: exited abnormally: Hangup
Nov 3 21:12:46 MacDaddy lookupd[4209]: lookupd (version 369.5) starting - Sat Nov 3 21:12:46 2007
Nov 3 21:12:46 MacDaddy configd[44]: posting notification com.apple.system.config.network_change
Nov 3 21:12:46 MacDaddy named[277]: /etc/com.apple.named.conf.proxy:21: no forwarders seen; disabling forwarding
Nov 3 21:12:46 MacDaddy named[277]: /etc/com.apple.named.conf.proxy:21: no forwarders seen; disabling forwarding
Nov 3 21:12:46 MacDaddy launchd: Server 31f7 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[4209]: exited abnormally: Hangup
Nov 3 21:12:46 MacDaddy lookupd[4211]: lookupd (version 369.5) starting - Sat Nov 3 21:12:46 2007
Nov 3 21:12:48 MacDaddy configd[44]: AppleTalk startup complete
Nov 3 21:14:48 MacDaddy bootpd[276]: server name MacDaddy.local
Nov 3 21:14:48 MacDaddy bootpd[276]: interface en0: ip 192.168.2.1 mask 255.255.255.0
Nov 3 21:14:48 MacDaddy bootpd[276]: interface en1: ip 192.168.69.73 mask 255.255.255.0
Nov 3 21:14:48 MacDaddy bootpd[276]: dhcp: re-reading lease list

Airport Extreme keeps dropping the connection

Hi,
I have this model:
http://www.apple.com/airportextreme/
It is connected to the main router which is for TalkTalk, router is just a standard Broadband Wireless N ADSl2+ Router.
My settings in my AE are:
Internet
Connect Using: DHCP
IPv4 Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Router Address: 192.168.1.1
(nothing else is filled in)
Internet Options
Configure IPv6: Link-local only
Wireless
Network Mode: Create a wireless network
Wireless Security: WPA2 Personal
Wireless Options
5ghz network name - ticked
Radio Mode: 802.11a/n - 802.11b/g
2.4ghz Channel: 1
5ghz Channel: 40
Network
Router Mode: Off (Bridge Mode)
Is there anything else I can do? Can I give you some more information?

Overall the settings look good, except for the 2.4 GHz wireless channel in use.
When you say that the connection is being dropped, is this a wired connection to one of the LAN <-> ports on the AirPort Extreme......or.......are you talking about wireless connections to the AirPort Extreme?
If wireless, have you connected a laptop or desktop directly to one of the LAN ports on the AirPort as a test to see if drops occur with that type of connection?
Regarding wireless channels......
Channel 1 is the most crowded channel in the world, since most routers default to that setting. If you have other wireless networks around you, they are likely interfering with your wireless network, causing disruptions.
Try a higher setting like Channel 11, or 13 if it is available in your area. Then work down a channel at a time to see if you can find a good one to use.

Airport Extreme keeps dropping the internet connection to my mac

Hi, for a while now my airport extreme has been dropping my internet connection to all my mac computers. Its just the internet that drops i still have connection to the airport because i have a external HD hooked up to it and i can still access it when the internet drops. I dont think it has anything to do with my macbook because i have taken it friends places that have a wireless router and it never drops there. The airport usually drops when im on youtube watching videos. It always seems to drop when the video is less then half way done loading. I would extremely appreciate the help. Thank you for your time.

My problem is gone!!!!! I found what my problem was! So... after many days of being frustrated with the dropping. I phoned apple. They said it might be the service provider. Ok, well Apple said that some internet service providers don't like it when people use wireless routers. Because of people stealing internet and such. And since there is a lot of computers running off of my wireless router there are a lot of IP addresses connected to the internet opposed to just one set if you were connected to one computer by ethernet. So after my chat with apple, I phoned my internet service provider, Tbaytel. I told them that i have been losing internet connection for 5 months, and i would like it they would tell me what's going on. I told this guy what apple told me about the IP addresses always changing and he started to laugh at me and he told me that they don't know what there talking about.. After they told me to do the stupid shut everything off... now turn it back on.... is that light flashing?? Ok... now plug in the router.... All ******** basically. So after this guy being all confident telling me what to do and thinking that the problem will be gone, we wait 5 min and the internet drops again. So i tell him. There was a long pause....Ok ill try and do a reboot of the connection. He does this reboot thing and i have connection again. It doesn't drop. 3 hours later it drops again... So the problem came from the internet service provider, which was not a very good one. 2 months ago we swithed to SHAW and guess what? We haven't dropped yet!

Airport Extreme problems--drops connection and can't change password

Hi, I am having multiple problems with my Airport Extreme (n) base station. All of these problems occur on all three of my machines. MacBook Pro 2007 model, MacBook Pro i7 2.66, and iMac 24".
1. Sometimes the airport connection works, but then drops off for hours at a time with no explanation, and then starts working again by itself. The green light is lit all the time. Also the airport bars on my menu bar are showing that it's connected. However when I go through diagnostics it says I don't have a connection and to restart the modem, which I do to no avail.
2. When it is connected, there is often strange download activity (shown via istats menu), even when no applications are open. It's around 200k. When I turn the airport off the downloading stops. This only happens via airport base station connection, not when connected via ethernet.
3. I have tried numerous times to reset my AE base station password via airport utility. I go through the process. It tells me the configuration changes were successful and then it restarts the base station. When I reconnect the airport connection, it still uses the old password. I cannot get it to actually accept the new password.
Does anyone have similar experiences? I am not sure what to do and have not seen any simiar threads in the forum.
Thanks for any help,
lula

Yes, I am pretty sure it isn't that. That modem and it's connection works fine, but it's on the other side of the house.
These various problems (connection dropping, mysterious download when no apps are on, and not being able to change password) all started about two months ago, before that I never had problems with the airport. I have had the same ADSL modem (provided by my phone/cable company) the whole time.
What possible problems do you think the provided modem could cause?
And why am I not be able to change my airport password? That part really puzzles me.
Do you think if I bought a new modem--one completely independent and not connected to a particular isp it would solve the problem. I am willing to try that, but I don't know if it will make a difference.

My airport extreme keeps loosing connections....

not just to the wireless network but also to the plugged in lan, although the light stays green. Upon rebooting, everything comes back for a while but then it happens again. Is this product failing? This extreme is 2 years old.

The BT Hub is a gateway.....a device that has both a modem and router on the same chassis. The AirPort Extreme is a router. It does not have a modem on board.
So, your options are to use the BT Hub to provide the modem functionality for the AirPort Extreme, or if you do not want to use the BT Hub, then you will need to acquire a simple DSL modem.
Since you must have a device to provide modem functionality "between" the wall connection and the AirPort Extreme, you might as well use the BT Hub for this purpose unless you have a specific reason not to do this.

My new AirPort Extreme keeps shutting down and kicking my ipad and iPhoto off while sometimes showing a good connection in utilities but utilities showing no connection.

My new AirPort Extreme keeps shutting down. The status light is off. If I unplug and re-plug it comes back on and reconnects. Also, it disconnects my iPad and iPhone even though the status light is green. I go to airport utilities and the internet dot is amber and the base station is green. I check wireless clients and both iPad and iPhone show excellent connection but are not connected. If I disconnect and re-connect it restores connection. My old AirPort Extreme never had this problem. I read a couple of comments from owners with similar problems and you pushed it off on the iMac or other things. I hope you have an answer for me!

If it has power, an Extreme's status light should never be off.
Try another power outlet. If it still doesn't work, return or exchange it for a new one.

The connection between my iMac (8.1) and Airport express keeps dropping out all the time., The connection between my iMac (8.1) and Airport express keeps dropping out all the time.

The connection between my iMac (8.1) and Airport express keeps dropping out all the time., The connection between my iMac (8.1) and Airport express keeps dropping out all the time.

Hi BillCilla,
If you are having intermittent but persistent drops in AirTunes via your AirPort Express, you may find the following article helpful:
Apple Support: AirTunes audio stream drops or cuts out
http://support.apple.com/kb/ta21538
Regards,
- Brenden

Have 2 airport extreme base stations connected in chain. Airport utility shows slave unit without power. However, power is on slave unit, but status lights do not show up at all. Small green lights at each back port blink. Anyone have any ideas?

Have 2 airport extreme base stations connected in chain. Airport utility shows slave unit without power. However, power is on slave unit, but status lights do not show up at all. Small green lights at each back port blink. Anyone have any ideas?

Unfortunately, you are describing the symptoms of an AirPort Extreme with a failing (or failed) internal power supply.
As a last resort, try a Factory Default Reset on the AirPort Extreme as follows:
Power off the AirPort by pulling the power cord
Wait a minute or two
Hold in the reset button first, and keep holding it in for an additional 8-10 seconds while you simultaneously plug the power back into the AirPort
Release the reset button and allow a full minute for the AirPort to restart
Now try to configure the AirPort again. If you continue to see the same symptoms as before, the AirPort will need to be replaced.

How to deactivate a shared Hard drive on Airport Extreme - keeps sleeping

was curious if anyone one knows how to temporally deactivate a shared Hard drive on Airport Extreme - keeps sleeping every 30mins and have to wait 12 second for the drive to spin up and wait for the beach ball to stop spinning. Getting really aggravating.... Thanks

The external harddrive is NTFS format and someone from apple told me that it would have to be reformatted to be seen by the Extreme -- Needless to say with 33% of the hard drive filled, I do NOT want to reformat.
Unfortunately, HDDs attached to the USB port of the AirPort Extreme, cannot be recognized by the AirPort if formatted in NTFS. If you do not wish to reformat this drive, you will either have to use a different drive or connect this drive to a Windows PC for sharing on the network.
The AirPort can only share drives formatted in HFS+ or FAT32.

Why does my AirPort Extreme keep shutting off?

My AirPort Extreme keeps shutting off randomly can any one help?
-thanks

More experience leads me to believe the problem is with the new iMac. If I get the network going by turning AirPort Extreme power off, then on, I see a good signal at my iMac. Experience shows the network drops off after several hours. But yesterday I turned the iMac off, and the network remainded up (I could see it on my iPhone and iPad) throughout the night. That's the first time that has happened since I got the new iMac. Never had this issue with the old machine. I transferred all file to the new machine from a Time Machine backup that was up-to-date. Am working with Apple support. They had me do a re-boot of the AirPort and will call back tomorrow AM to learn it did not solve the problem, but turning off the iMac does. Darn.

Airport Extreme keeps loosing signal

I'm pretty sure there's a couple of postings about my situation.
I have the airport extreme (white cone) connected to my Mac Mini and Macbook. I recently upgraded to the lasted updates. I noticed that my macbook keeps on loosing the signal and it wont recognized the airport extreme. After a while, it will recognize the signal and then loose it again. I have reset my airport by pressing the reset on the back of the airport extreme. I heard that i can downgrade on the airport and firmware..can you guys advice on what to do about my situation? thank you.

Change the DHCP-Lease-Time, that should help you...

My airport extreme keeps disconnecting

My airport extreme keeps disconnecting from internet. This never occurred before I changed my router to the new extreme. It seems to be a piece of ****. I Tried all the solutions posted in the forum for no avail. I'running Mavericks in an iMac 2008. Anyone found a solution ?

I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.
If the above steps do not solve the problem, start over with step 1 above, but then perform the next steps between steps 1 & 2. above.
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Continue with step 2 in the first set of steps.

Airport Extreme won't connect with my cable modem (Time Warner)

OK, I'm tired of staring at a blinking amber light. I'm reaching out to anyone out there who's had this problem. I've got everything connected right, the software loaded, the connections set on my laptop (Macbok Pro). But still my Airport Extreme won't connect to the Internet. I've tried different cables, rebooting both my modem and my Airport. For the record, I've had a Mac IT guy from my advertising agency come by my house and make sure that everything's installed and hooked up right. But it still keeps saying that my IP address is invalid, even though I can connect (wired) using the modem.
I suspect I'll just have to take it to the Genius Bar or something. But anybody got any ideas? I really want to join the 'n' generation....
-neil

atotheb, Welcome to the discussion area!
Did you power off the cable modem when switching the Ethernet connection from laptop to AirPort Extreme base station (AEBS)? This is usually required.

My 4-year old AirPort Extreme intermittently drops out (no signal to my iMac Book). The laptop shows reception of other nearby Wi-Fi transmitters, but not mine. I have changed the bands, but the problem comes back. Transmitter problem or interference?

My 4-year old AirPort Extreme intermittently drops out (no signal to my iMac Book). My hard-wired iMac still has internet capability. The laptop shows reception of other nearby Wi-Fi transmitters, but not mine. I have changed the bands back and forth, but the problem comes back. How can I check if it is a transmitter problem or interference?

Let me see if I can suggest a strategy.
I have talked with my ISP and he said that I am not the only one with an Airport Extreme with the same issue. He said to try to write the DNS direclty, rather than using the Auto settings - still nothing works.
What modem do you have and what sort of broadband?
What mode is the AE in.. router or bridge?
I have an Airport Express from 2010. Since about a month and definetly since yesterday, I cannot connect any device via Wifi to it although LAN connection works correctly.
Is this express or extreme.. the rest of the post you refer to extreme.
What is the actual model number of the AE? A1xxx from the base or the part number MCxxx from the box.
If the AE is bridge.. I want you to try a different method.. put it in router mode.. don't worry about double NAT but ensure the IP range of the modem /router is different to the AE.. so if one is 192.168.x.x then the AE on default at 10.x.x.x is fine.. if the main router is 10.x then move the AE to 192.168.x.x
Make sure the guest wireless is off.
Using a 5.6 utility on your 10.6.8 OS mini go to the log and see if the wireless is registering..
You should see lists of wireless connection like..
Post as many screenshots of the setup as you can.. it helps loads.
IPv6 is starting to become a pain.. try it off and try local link and try auto.. in the computer.

Airport Extreme keeps dropping connection

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