Airport Extreme- "Limited or no connectivity" over and over and over
Ok, our property manager gave us an Apple Extreme router (the old round one) and an Airport Express to use as an access point. I'm not an Apple guy, but hey, it was free. I used the the annoying Admin Utility software to configure the Extreme for security and all that (why can't we just configure it with a web browser??).
For the last two weeks, the Apple network consistently drops me 2-3 times per hour, and I get the "limited or no connectivity" notice on my system tray. This happens every time I leave my computer for more than 10 minutes. Usually when I click "repair connection", the network allows me to reconnect, but occasionally I have to reboot. I checked the utility and my router is using the 5.7 firmware, and I figured that perhaps going with a firmware update may prevent the Airport from dropping me all day long.
I can't seem to find any info on this problem. Searching Apple's support pages is disorienting because they don't always specify whether they're talking about the old Airport Extreme or the new 802.11n version. It's common sense that they should have a separate website for each router, since they are not the same thing, and also because they unfortunately bear the same name "EXTREME". After wandering in the fog for a while, I think that I have this right:
Apple Admin Utility 4.2 is all that is necessary to configure the Airport Extreme "Old Round One", and the Airport Utility 5.0 and later is only supported by the Airport Extreme "802.11n". Think I got that right.
Also, looking at the Admin Utility, there is an option in the top menu to "Upload Software", which I surmise means to flash the BIOS with the latest firmware.
First of all, has anyone here had this problem with the flying saucer Airport? Also, is 5.7 the latest firmware? If not, where is it on Apple's site? Is that the solution to my problem?
EDIT: The Airport Express is using the 6.3 firmware.
Dell Latitiude D610 Windows XP Pro
I have the exact same Issue: windows 7, 64-bit running on a Macbook Air 4gb via Bootcamp.
Internet disconects randomly exactly as described on the post above.
It is really annoying!
Any advice?
Thanks a lot!
Similar Messages
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So I recently set up my Apple Airport Extreme Router in my dorm and have a BIG problem. It works and lets me do most things on my own network, but when I try doing things on my external devices connected to the network (Apple TV and Sonos Hi-Fi Sound system) the connection just doesn't go through. I'll give two examples.
After setting up my Sonos system successfully, I was prompted to update the software so I can use options that need internet access such as pandora and soundcloud. It just didn't work at all. It gave me an error that had to do with internet connection. I tried numerous times.
On Apple TV, I used AirPlay on my phone to mirror what I was seeing on my phone and then tried to play youtube, soundcloud, and other music apps and none of them worked.
My guess is that it has something to do with my school's restrictions on streaming or downloading. But none of this stuff is actually restricted so I know it must be due to the transfer of information between my network (which is connected to the school's network I am assuming, since my ethernet port is in my dorm wall) and my external devices.
Honestly I'll probably get the "Your school has these restrictions answer", but I know there is a way to fix this and I really want the answer!!
Thanks,
AndresYou don't need the AirPort Express to do this.
You can set your Mac to share it's wired connection over the wireless port and the iTouch can connect directly to the Mac.
You could also do it with the AirPort Express, but you don't need to - it's overkill for what you've described. -
I have an Airport Extreme, 2 laptops with windows 7 and a wireless HP printer. I am not able to connect the laptops to the printer. Any advise?
The problem is not the router.. the issue is the vpn has put your computer in a different IP range with a different gateway. When you turn off the vpn the computer returns to local lan and can print.
Some vpn software allows you to set gateway to use local net instead of remote gateway or access to other webistes or local lan.
Read up the issue.
http://stevejenkins.com/blog/2010/01/using-the-local-default-gateway-with-a-wind ows-vpn-connection/
Cisco vpn client..
https://supportforums.cisco.com/thread/239113
I did not search much.. just grabbed the first article I could find that explains the issue.
The whole point of the vpn is whilst it is connected your computer is NOT part of the Local Lan .. it is part of the Remote LAN via the vpn tunnel.
It is also a security risk using split tunnelling so often it will not be allowed.
Plug the printer directly into the computer via usb or whatever.. Local connection will work.. not local lan. -
My 2nd generation Airport Extreme very slow via wireless (5 and belows mbps) wired over 20. Please help! What could it be?
It is very possible that you may have some form of Wi-Fi interference nearby that is preventing your AEBSn from providing a clean RF signal on the 2.4 GHz band.
I suggest you perform a simple site survey, using utilities like iStumbler, or AirRadar to determine potential areas of interference, and then, try to either eliminate or significantly reduce them where possible. -
Airport Extreme or Droboshare to connect Drobo with Aperture wirelessly
I use a Drobo as my primary storage for referenced image files and use my Macbook Pro to store the library.
I'm frequently not able to work in my office and want to be able to put the Drobo on the network in my office (upstairs), connect it to my wireless network and continue to use Aperture anywhere in the house.
I have tried to connect my Drobo (and a normal USB2 hard disk) via my Airport Extreme base station (after installing all of the latest updates a couple of days ago) and Drobo does work with that - including Time Machine.
However, when I open Aperture when I'm using Drobo (or USB2 drive) as an airport disk, the referenced files on the Drobo (even though Drobo is mounted) all appear as off line. I am assuming this is because the reference to the files is slightly different (ie Airport Disk/Drobo/Images instead of /Drobo/Images).
So that rules out the AEBS?
Has anyone got experience with DroboShare to network a Drobo AND use an existing referenced file structure? I want to be able to use the Drobo connected when in the office, but switch to DroboShare when I'm not and therefore the Drobo must be treated as the same path. Because Drobo is on the network I can only assume that the path changes and therefore this wouldn't be possible?
Does anyone have any positive experience with getting an existing (without having to move all the masters to a new path) referenced library to work with either an AEBS or a Droboshare?
If I can't use Drobo in this way, Droboshare is a pointless exercise for me and I've tried my best to get the AEBS to work but the path change is screwing things up. If anyone has managed to get Aperture to work with the AEBS I'm all ears!
ThanksNeither the DroboShare or the Airport Extreme will allow the Drobo to work with an existing referenced file structure unfortunately, as Aperture maps the path against each file as a fixed path rather than relative (IMO), so the inclusion of the network component places the Drobo on a different point in the path and Aperture simply looks at each path reference and says 'I can't find it' instead of being able to figure out that the drive is simply at a different point and find each file from there.
Looks like Apple fixed this issue with Time Machine as an existing time machine backup can now be referenced over a network when tied to an Airport Extreme. When you connect the drive for the first time it takes time machine a while to figure out where the backup is, but it does find it automatically eventually. So it is really just up to them whether they change the code or not in Aperture to allow users to switch from network to local connection.
The only option right now is to start from scratch with a referenced structure on a networked Drobo (or USB2 drive). That would of course work fine if you accessed the referenced files in Aperture over the network, but if you tried to access them with a direct connection you'd most likely run into the same difficulty.
In addition, there are no guarantees that when you are relocating masters or performing vault backups over a wireless connection or wired network that the files going across the network are actually being checked in at the other end. This was the same issue with Time Machine and that's why Apple locked USB2 drives out of Time Machine when you connected to an AEBS. Apple would have to ensure that the code not only referenced files correctly over a network but also ensure that files being written over the network (more specifically network packets) are checked in correctly at the other end.
Head over to http://apertureprofessional.com/showthread.php?t=13393 for this same topic (with more information) -
ANOTHER Airport Extreme base station dropping connections
I think my network connectivity problems predate the latest Airport software update by a few days.
Our MacBook Pro's randomly drop an Airport connection when they are near a secondary access point operated in Bridged Mode.
My one-year-old Airport Extreme/Time Capsule had been working fine in 2.4GHz b/g/n mode with a gigabit switch and a link to a Comcast cable modem, all set up in the northwest corner of the house. I decided to replace it with a new, dual-band Airport Extreme/Time Capsule so that we could separately operate a faster 5GHz "n" network for modern notebooks along with the 2.4GHZ b/g/n network for older notebooks and iPhones.
We substituted the new Airport Extreme/Time Capsule for the old model and it now serves IP addresses to 5GHZ network devices. The old Time Capsule was moved to a new location in the southeast corner of the house, connected to the network via Cat 6 Ethernet, and also set it up to join the same 5GHz wireless "n" network in Bridge Mode -- it is an access point, but not serving DHCP addresses.
Now, whenever a laptop is near that device, it accesses the LAN through that Airport Extreme's 5GHz WIFi connection. The problem is this: every few hours (though sometimes sooner - its random), our MacBook Pro's lose their network and Internet connections (not simultaneously though). This only happens if the laptops are physically closest to the older, Bridged wireless access point. It can happen in the middle of Web surfing and always, when they wake from sleep. It NEVER happens if the notebooks are physically closer to the new Airport Extreme (and hitting it's 5GHz signal) and the iPhones NEVER lose their Internet connection to the separate 2.4GHz b/g/n network.
When it does happen, we have to Restart the notebooks to re-establish an Internet connection, though I suppose restarting the Airport Extreme/Time Capsule also might re-establish the connection. Sometimes, I can just move my laptop back to the northwest corner where the main Airport Extreme/Time Capsule is located and get right back online through that access point. But usually, I just sit in the back room, restart and rejoin the network through the secondary, wireless access point. Turning off/on Airport (at the MacBooks) accomplishes nothing and neither does Network Diagnostics.
This affects two new, MacBook Pro "n" laptops running 10.5.8, but does not affect the iPhones. So, it only seems to be a 5GHz issue. I don't think it's RF interference because I've tried three different 5 GHz channels. I've also tried reducing the secondary Airport Extreme's transmission power to 50% and, more recently 25%, to no avail.
This morning, it started happening again, so I finally used the Airport Utility to turn off the Wireless Mode of the secondary device for my next test (thanks to the Ethernet connections, it's still visible on the wireless network). We'll see if this solves the wireless connectivity problem.
Does anyone have any idea what could be causing this? I wonder if it is some odd, configuration issue.I just started having a similar problem in the last week. I have three devices: the Gigabit AEBS is connected to my cable modem and is the DHCP server. An Airport Express (N) extends the wireless network. A second (G-Only) Airport Express is connected to one of the gigabit ports on the AEBS and creates a second wireless network for iPhone, G-devices and guests.
Lately, the connection from my May 2009 MacBook Pro has started acting strange. The Airport icon in the menubar shows I have full signal strength, but I'm no longer connected to the Internet and I can't browse other N computers on the network. Devices that are connected via the G network continue working fine and remain connected to the Internet. This is interesting because even the G network has to go through the AEBS to get to the Internet. It only appears to affect the Internet connection via the AEBS's own WiFi but not its ethernet ports. If I open Airport Utility from the MacBook Pro, the AEBS status shows as Normal. Turning off/on the Airport on the MacBook accomplishes nothing but I can restart the AEBS from the Airport Utility and then everything goes back to normal. A few hours or more later, the problem occurs again.
By holding the Option key when clicking on the Airport icon and looking at the Airport MAC address I can tell that the MacBook Pro is connected to the WiFi-N via the Airport Express extender. Like you, I may have to try and shut that one off and see if the problems occurs when it is connected directly to the AEBS. The problem with that is that since it is farther away in the house, the signal strength and thus my transmit rate will be slower. I'd be curious to see if your experiment by shutting down your secondary AE will still cause drops. -
Can you access an external HD plugged into the Airport Extreme from a remote location over the internet?
Also can the content on the exteral HD plugged into the airport be accessed by the TV to stream content?The first question answer is yes..
The question is asked continually.. please read the methods that Tesserax wrote up so well.
See remote access tip here.
AirPort
Also can the content on the exteral HD plugged into the airport be accessed by the TV to stream content?
Unlikely .. because your TV uses a system called DLNA.. and Apple do not support DLNA in any way shape or form.. because they are fully committed to iTunes.. Apple routers have no media extensions.. unlike most other decent brands now which mostly do support multimedia.
Having said that.. you can place your video files on the external hard disk.. and play them.. but you need a player.. a real player not an apple TV which is a streamer.. eg A WD Live TV can play video files.. because it is a media player.. unlike your TV or apple TV. -
I want to connect a Windows PC to an existing Airport Extreme router via ethernet connection. Is there any utility required or can I just plug into the router? The router is already set up and working with existing iMacs.
thanks for the info. I found apple utilty software on this windows 7 PC but I guess it is not required for sharing internet on exisiting apple extreme. Am I correct that I can remove this apple software?
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Is AirPort Extreme Base Station the right device and reliable for my setup?
hey guys,
i got a 2012 13" macbook air, iphone5 and an 2012 appletv
ive also got two external usb3 2tb powered hdd's that i would to setup towards and use on my network.
i have videos/movies/files/music that i would like to access from the network,
so ive been looking at the extreme device and i can share via sb in the back x1 external hdd.
from what ive googled i can share more devices such as my x2 external hdd's via a powered hub, is that correct?
so my main question is..how fast is the read/copy/write going to be via through a hub?
will it lag/skip if i watch videos on my macbook or straight to my appletv, which supposedly i can do access aswell, is that correct?
just say video file will be 1gb only.. and im going to be only not even 5meters from the extreme device(network).
what transfer rate will it copy/write from and to from one device(usb3 external hdd via powered hub via airport extreme) to my mac?
what is the usb port on the back? 2 or 3?
does anyone have a similar setup or use an airport extreme device for this setup?
and my last question is...
how reliable are these extreme device?
from what i read, these devices only last like two yrs and people have had alot of problems issue with faults etc....Speed of read/write: if you're going by wireless, you're going to be limited by the wireless speeds. Based on my usage, it seems like wireless N at 5 GHz tops out around 5-6 MB/s (40-48 mbps) with this router. That's fine for video streaming, but will feel slow for heavy file transfer activity.
The USB port on the back of the device is USB 2.0. As a reminder, USB 2.0 is rated for theoretical speeds of 480 mbps, although in practice they're much lower; regardless, it's much faster than the wireless protocols are capable of. Your bottleneck will be the wireless.
I only use a printer with my USB port, so I can't give you any real-world experience with sharing hard drives. You can use a USB hub to expand the ports, but it will need to be a self-powered hub: the Airport Extreme won't power devices through the port. It's also worth noting that trying to use a network-shared disk as a Time Machine drive is a bit flakey; I've read a number of reports where people got it working, but then had their backups become corrupt with time. I haven't read any reports of people having issues with using drives for purposes besides Time Machine, though.
As for reliability, it's hard to say. Nothing lasts forever; you'll find people whose devices failed very quickly, and some who are using generation 1 or 2 devices that are still working just fine. I haven't heard any reports of an usually high failure rate with Airport Extremes. Operation-wise, my Airport Extreme (5th gen) is the most stable router that I've used, and I went through four or five other routers before this one. It's the only router that I have not needed to reboot, even after months of uptime and heavy traffic that usually choked up my other routers. I'm very impressed with it. -
So i recently bought an Apple AirPort Extreme BaseStation (the mushroom shaped one) and was wondering if someone could tell me where and how to find a power cord and how to set it up with my Macintosh (2011 edition with 1.7.5) Thankyou!
Welcome!
Last question first, as we need to know what operating system that the Mac is using.
If you are not sure, click the Apple icon in the upper left corner of the screen, then click About This Mac, and post back with the OS X Version number that you see there.
Two possible solutions on the power cord
ORIGINAL OEM APPLE AIRPORT EXTREME BASE STATION POWER SUPPLY AC ADAPTER A1202 if you want a white power supply and white power cord to match up with the Apple device
AC adapter for Apple AirPort A1034 Extreme B... if you don't care what color the supply and cord might be
If you don't already have a Setup Guide.....look here:
AirPort Extreme Base Station Setup Guide v4.2 (Manual) -
I am trying to connect an airport extreme to extend my wifi coverage and it doesn't work
I hope someone can help me.
I have an Apple Airport extreme gen 5. I have a BT router/modem that I connect to my broadband and its signal is OK but not great. I have multiple apple devices, a windows PC, and a Panasonic smart TV.
I also use Belkin poweline adaptors to attach the TV and apple TV to my network - its flaky.
I was trying to attach the airport extreme to a powline adaptor in the lounge to extend my wireless network - it was green for a while but then flashed orange and stopped working.
I have now reattached it directly to my router in the same room with an Ethernet cable and still get the orange light and the airport utility keeps asking to attach to the WAN port but then nothing works - I can still acccess the internet through my existing bt modem/router.
Any ideas please?Click the Wireless tab just below the row of icons
Make sure that the setting for Wireless Mode is set to Create a wireless network
The Wireless Network name would be the same name as the BT network
The Wireless Security would be the same setting that the BT router is using....should be WPA2 Personal or WPA/WPA Personal
The Wireless Password would be the same password as the BT network
Verify Password
Click the Internet icon
Click the Internet Connection tab just below the icon
The setting for Connect Using should be Ethernet
The setting for Connection Sharing should be Off (Bridge Mode)
Click the Update button at lower right of the window and allow a full minute for the AirPort to restart
Power off both the BT modem/router and the AirPort
Wait a minute
Power up the BT device first for a few minutes
Then, power up the AirPort
Everything above is a "quick fix". If that does not work, we will have to start all over again from scratch. -
i've had my airport extreme for over a year now. and it works perfectly with my original macbook. however, when other people visit, they can see my network but they can't connect. i also recently purchased a new macbook. and again, my new macbook will see my network but it won't connect. my iTouch has the same problem. help, please!
When only a single device can connect, that typically indicates that there may something not configured properly with the DHCP server service in the AirPort. Is your AirPort Extreme connected directly to a simple broadband modem or to another router upstream of it?
If it is a modem, please try a complete power recycle of all of your networking equipment. -
Any suggestions getting my modem (Speedstream 5200) talking to my new airport extreme? Airport Extreme says I do not have the correct user password for the modem but my IP provider says that I do and that they (Bell Sympatico) do not - in any case - support Airport Extreme and that I should talk to Apple Support...who do not come to the phone. So my computers see my new network and my Airport Extreme sees my computers but it cannot access the modem and therefore the internet. Any ideas?
The user manual for the Speedstream 5200 indicatest that it is a router....see link below.
http://www2.windstream.net/downloads/links/SpeedStream211.pdf
If the Speedstream is acting as a router, then the AirPort Extreme must be configured in Bridge Mode to avoid having two routers in series on your network....which would certainly cause IP address conflicts and connection issues.
To configure the AirPort Extreme in Bridge Mode.....
Open AirPort Utility - Click Manual Setup
Click the Internet icon
Connection Sharing = Off (Bridge Mode)
Update -
How can I have the external HD connected to my Airport Extreme show up on Windows 7 and 8.1?
So, I have an Airport Extreme which works flawlessly. I have a 1 TB external HD connected to it. On my Maccbook Pro and a windows 7 laptop, I can view the HD as "Z". For some reason, on another Windows 7 and Windows 8.1 Laptop, it is not showing up under my computer. Any advice? THANKS!!
You can share files with iOS devices by using filebrowser or other file app.
To play movies on the iOS device though you would need a player that is outside of itunes.. because itunes will not play from the router.. it has no media extensions.. neither does the TC which merely adds an internal disk but is otherwise identical.
So look up how to play movies with a player on the iOS.. there is several available I am sure.
http://www.pcadvisor.co.uk/how-to/apple/3512138/how-put-films-on-ipad/
BUT itunes depends on a computer running in the network.. so storing the itunes library on the AE is useless.. and will slow the network down no end. It is much better to put files where they can be accessed.. ie directly on the computer. -
i have an Airport Extreme wireless router, HP Folio laptop (company supplied) and a Canon PIXMA MX882 wireless printer,copier, scanner and fax.
when i am VPN's in thru CISCO VPN to my company Intranet site I cannot print wirelessly. i have to turn off VPN, priint and log back into the company intranet site. is there a way to configure the router so that it is not blocking the signal?
TxThe problem is not the router.. the issue is the vpn has put your computer in a different IP range with a different gateway. When you turn off the vpn the computer returns to local lan and can print.
Some vpn software allows you to set gateway to use local net instead of remote gateway or access to other webistes or local lan.
Read up the issue.
http://stevejenkins.com/blog/2010/01/using-the-local-default-gateway-with-a-wind ows-vpn-connection/
Cisco vpn client..
https://supportforums.cisco.com/thread/239113
I did not search much.. just grabbed the first article I could find that explains the issue.
The whole point of the vpn is whilst it is connected your computer is NOT part of the Local Lan .. it is part of the Remote LAN via the vpn tunnel.
It is also a security risk using split tunnelling so often it will not be allowed.
Plug the printer directly into the computer via usb or whatever.. Local connection will work.. not local lan.
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