Airport Extreme N problem accessing some websites

Hello,
I just installed an Airport Extreme N base station. When I go to the following website to access documentation, it hangs. When I put my old Dlink router back in place, I can get to the website and access the documentation just fine. I have no idea whats going on. Can some of the other Airport Extreme N users access the following symantec corp documentation site?
http://www.symantec.com/business/support/documentation.jsp?language=english&view =manuals&pid=15143
When you right click and try to save the .pdf files it just downloads a 0byte file. When you try to click on the .pdf to open it, it opens with nothing.
When I take the Airport Extreme out and hook my Dlink DI-624 router in, no problems opening the document or saving to my laptop.
Any help or insight would be appreciated!

No one seems to have an answer to this one yet - have you found anything? The thread below seems to be the same issue:
http://discussions.apple.com/thread.jspa?threadID=1845115
I'll keep working at a solution and will post if I can find one.

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    Blade79 wrote:
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    1 api (192.168.1.254) 1.083 ms 0.672 ms 0.637 ms
    2 217.32.146.68 (217.32.146.68) 6.721 ms 6.462 ms 6.458 ms
    3 217.32.146.110 (217.32.146.110) 8.307 ms 8.792 ms 8.140 ms
    4 213.120.177.42 (213.120.177.42) 7.336 ms 7.540 ms 7.961 ms
    5 217.32.24.30 (217.32.24.30) 7.040 ms 7.009 ms 7.224 ms
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    8 core1-te0-4-0-6.ealing.ukcore.bt.net (109.159.249.1) 8.806 ms 8.123 ms 8.569 ms
    9 core1-pos1-0-0.telehouse.ukcore.bt.net (62.6.201.82) 8.686 ms 8.687 ms 8.642 ms
    10 ge-0-0-1.londra32.lon.seabone.net (195.22.209.45) 8.965 ms 8.785 ms 8.998 ms
    11 te4-1.milano52.mil.seabone.net (195.22.205.255) 33.067 ms 33.454 ms 33.081 ms
    12 infracom.milano52.mil.seabone.net (195.22.205.62) 32.753 ms 33.112 ms 32.629 ms
    13 milano-1-tge-3-1.ita.tip.net (62.196.4.250) 34.502 ms 34.290 ms 33.722 ms
    14 * * *
    15 *^C
    ds9:~ Kev$ traceroute -I www.deejay.it
    traceroute to www.deejay.it (213.92.16.220), 64 hops max, 72 byte packets
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    7 acc1-10gige-0-2-0-7.l-far.21cn-ipp.bt.net (109.159.249.103) 7.578 ms 7.565 ms 7.629 ms
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    10 t2c2-ge8-0-0.uk-ilf.eu.bt.net (166.49.168.113) 8.729 ms 8.506 ms 8.561 ms
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    ds9:~ Kev$
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