Airport Extreme no longer serving WiFi to Windows 7

My Airport Extreme delivers good Wi-Fi for Apple devices, but has stopped delivering Wi-Fi to the two Windows 7 laptops in our house.  The ISP is Comcast and Speedtest.net on the Mac reports 22 Mbps down... on Windows it times out.  If I plug the Windows laptop into the Ethernet port then everything is fine -- 22 Mbps. We have been using WPA2 with no problems.
The iMacs, iPads, iPod and iPhone are fine, but the Windows machines will connect and stay connected to the Wi-Fi network but surfing the web is extremely slow and will time-out on almost every page request.  The HP wireless printer is now intermittent as well.
This problem started about 2 weeks ago.  Was there a software update at that time?  I believe the Airport is the 3rd gen model and is about 3 years old.
I've tried cold rebooting everything and even playing with every security setting including turning WPA2 off, but no luck.  I tried restoring the factory default settings and setting up from scratch.  This worked,but only for about an hour and then the Windows problem was back. Is there a problem with new software in the Airport Extreme?   Or is this a hardware problem?   Any advice is appreciated.  Thanks..

A hard reset seems to have fixed the issue.

Similar Messages

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    Earlier today I lost wifi capability on my home network.  My iPhone 4s and macbook (running Mountain Lion) cannot receive anything via wifi.  The airport utility shows that my network is functional, but mail times out on my laptop and is in a perpetual load on my iPhone.  If I turn off wifi reception on my phone, mail will download on it.  I ran a software update and installed an update to the airport utility, rebooted my modem and the airport extreme and laptop and had about two minutes' worth of wifi before things went back to the same issue as before.  The wired function of the extreme works fine.

    A hard reset seems to have fixed the issue.

  • Airport Extreme no longer recognizes my Express when I try to password protect the network

    When I try to protect my network with a password, my airport extreme no longer recognizes my airport express.  How can I fix this so I can connect my network and still use my network for airtunes??

    I think the initial problem is that your iPhone was connected to an open network that wasn't yours.
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    Perform the equivalent actions with your Mac: System Preferences > Network > Wi-Fi > Advanced... Delete every network that appears, including your own.
    Then, connect to your own network on all your devices, after which you ought to be able to use any of them and configure your Extreme without any difficulty. You may need to start over with a "hard reset" on both the main AirPort Extreme and the one extending its network.
    Does this have anything to do with the fact that 'Back to My Mac' is probably enabled?
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  • I have an airport extreme and my computer runs Microsoft windows XP Media Center Edition 2005. I receive an error message saying " airport requires that your computer is running windows xp sp3 or windows vista sp1 or newer"...why?

    i have an airport extreme and my computer runs Microsoft windows XP Media Center Edition 2005. I receive an error message saying " airport requires that your computer is running windows xp sp3 or windows vista sp1 or newer"...why?

    It is required to be able to connect. Download SP3 here. http://www.microsoft.com/download/en/details.aspx?id=24
    I Hope I Was Able To Help You Or Solve Your Question.
    Simmm
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    If Someone Helped You, Click
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    If Someone Solved Your Question, Click
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  • How do i set up my airport extreme to access from my work windows based PC

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  • Purhasing an Airport Extreme especially for controlling WiFi in my house.

    I am thinking about purhasing an Airport Extreme especially for controlling WiFi in my house. To protect/limit internet use of my childeren.  Not just a single guest account but perphaps 2 or 3 with different time settings is this possible?  To my opinion it would be ideal to control it via the airport because there is no need for software and via an administration account I should be able to modify the settings

    Do you perhaps know of any good parenting tool / app that I can install on the Ipad mini of my childeren.
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    Tap Settings
    Tap General
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    See Allow, Allowed Content, Privacy, etc.
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    For example, you could limit the use of the iPad to the hours of 3 PM to 8 PM Weekdays and 8 AM to 11 PM on Weekends.
    Another device could be programmed to use the same "rules", or you could establish different "rules".
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  • HT4259 i connected two airport extremes by extending a wifi network.  wifi seems weak...help

    i connected two airport extremes by extending a wifi network.  all my lights are green, and airport utility confirms connections are excellent.  but the extended base station hasn't improved my wifi range in the area i set it up in.

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  • Airport extreme takes long time to establish stable Wifi to Internet connection

    Hi,
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    You have wireless gremlins.. plus voodoo..
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    http://osxdaily.com/2012/07/31/wi-fi-scanner-mac-os-x-mountain-lion/
    http://support.apple.com/en-au/HT202663
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    With Yosemite.. wireless issues are a given.. expect them.. they are part of the deal.
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  • Possible Workaround - AirPort Extreme Disk Utility not working in Windows

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    I am able to connect successfully using my MAC Mini & my Dell Laptop at the same time without conflict.
    I know this is not an elegant solution, but until Apple get sort this out, it is failry easy to try.
    I hope it works for you !
    Enjoy :))
    Mac Mini / PC Laptop   Mac OS X (10.4.9)   Windows Vista Ultimate

    Well I fixed this. Get the AirPortBaseStationUpdate2007001.dmg update. I had installed this, but it didn't put in a few items that it should have. Mainly a little application in Core Servies. I used Pacifist to install the Airport Disk Utility again, and then restarted. I no longer got a beep when opening AD Utility, but I had to uncheck "Automatically discover disks" then turn off file sharing on the router, wait for it to restart, then turn file sharing back on, and then open AD Utility after restart and click Auto Discover. It then saw my disks. I also changed the name of the Windows Workgroup, I don't know if that had something to do with it. Good luck!

  • Airport Extreme no longer recognizes external HDD

    My Airport Extreme has suddenly stopped recognizing the external HDD I have attached to it. This happened about 2 weeks ago, and has been driving me absolutely insane since (I use this HDD to store all my music, and as such have not been able to listen while I work during this time). I've looked around and tried all the suggestions from other topics, but nothing is working.
    • Airport Extreme is using Firmware 7.3.2 -- I did not want to update to 7.5.x, since I saw overall bad opinion about the latest firmware
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    • External HDD is a Western Digital 500 GB formatted in Mac OS Extended connect to the Airport Extreme via USB -- reformatting this HDD is not an option at this time
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    If I unplug my external HDD, the error message goes away and I am able to configure the Extreme again. In addition to the error message above, the external HDD does not show up in Network nor on the left side panel when opening a new Finder Window.
    I have tried the following:
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    • I have used Disk Utility to repair the external HDD and received no errors.
    • I have plugged my laptop into the Extreme via Ethernet rather than a wireless connection. The error persists.
    • I have used a different laptop (via wireless and Ethernet)-- a MacBook also running 10.6.7. It also cannot configure the Extreme nor see the external HDD when it is connnected to the Extreme.
    I'm at wits end here, and I have no idea what else I can do. This problem happened suddenly and with no explanation, and no Snow Leopard updates have fixed it.
    Do you all have any other suggestions?

    JTelcontar wrote:
    I just tried switching the HDD to another USB port on the hub, and am still having the same issue.
    Hi,
    Bob exaggerated a bit (or more); I'm not really a HD guru.    I do help folks with Time Machine problems, and sometimes those are HD problems.
    It is quite unusual.  I'd suspect the hub, cable, or connections. 
    Try using the same port that your printer is working fine on (leave the printer disconnected).
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    Try a different cable, or just swap ends.  A plug that works fine in one port may not make good contact (or may short out) in another. 

  • Airport Extreme Sharing printer to Leopard and Windows 7 via Ethernet port.

    Hello!
    My home office is in a mixed environment, 1 iMac with Leopard 10.5.8, and the other iMac running Windows 7 Ultimate x64 on bootcamp. Both computers are connected to the Airport Extreme (dual band version, firmware 7.4.2) via Ethernet. I attached the HP LaserJet P1006 to the Airport's usb port in order to share the printer to both platforms.
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    My solution for now is to physically plugging the printer to where I need to print from. I use Ethernet wired both computers is because I want to take the advantage of the gigabyte lan port for speedy files transfer between both computers.

    If networking isn't working out for you, you may want to try out a swtich. Best Buy sells one by IOGEAR that allows for two USB connections to tie into one computer. So long as windows 7 can either download its own driver for the printer for basic features, or if you want to download canon's driver this solution will work. The only draw back is having to bring the laptop near the printer when you need to print.
    IOGEAR SWITCH
    MX860 Drivers and Support Page
    My opinions do not in any way shape or form represent Best Buy's Official decisions.

  • Using Airport Extreme- Printers & Hard Drives - Mac and WIndows XP Network

    I might be asking a really dumb question now, I have a Mac Pro, a PC my sons use and a laptop my wife uses. The PC and laptop both run XP Pro.
    I have my Airport Extreme set up and working well with my BT Home Hub acting as my modem only - that went much easier than I thought.
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    Thanks in advance, Matt

    1. So, what I want to do now is share an external hard drive also connected to my AEBS using a USB hub.
    AirPort: How to mount an AirPort Extreme USB hard disk volume in Mac OS X and Windows
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    On your Macs, go to the Sharing preference pane and enable File Sharing. Now they can be seen by other devices.
    "How to Share Files between your Mac and PC"
    "File sharing between Mac and PC"
    4. Access Mac Pro online via Back to my Mac (I do have a mobile me account for this).
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  • Airport Extreme no longer transmitts after Firmware 7.5.2

    Upgraded Airport Extreme firmware to 7.5.2
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    I have an Airport Express connected to my computer and cable modem. This would transmit my network out to my Extreme, which would then connect physically to my DirecTV, TV, and BluRay through Ethernet cables.
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    Hello BLAngel. Welcome to the Apple Discussions!
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    o From the Base Station menu choose Upload Firmware....
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    (ref: http://docs.info.apple.com/article.html?artnum=305301)

  • Airport Extreme no longer is listed

    I have installed Extreme as my base station and created a network successfully. I then started (incorrectly) to setup Airport Express to extend my network, realized I was doing it incorrectly and tried reverting. I reset Express to try and undo my incorrect install. If I plug in Express I lose my wireless base station connection and it no longer shows on the Utility list. I would appreciate guidance on how/what to reset for Utility to see Extreme when I plug in Express so I can install Express correctly?

    I tried adding the printer and configuring it with DHCP.  It DID then show up as a DHCP client, but the printer still wouldn't print documents sent via airport's ethernet port.  Finally gave up (until Apple fixes the firmware upgrade that caused this in the first place). Didn't really WANT TO, but I hooked the printer up using its USB port connected to the hub attached to the airport's USB port (the printer's network server supports parallel, USB, and ethernet), and it's working.  Only bad thing is that I exceeded USB 2.0's 16 ft limit by adding a 10 ft extention.  I suppose the powered hub is what allowed me to go 26 ft.
    I had hoped that I could back out the last firmware upgrade, so went to Genius bar to find out how to do it.  Unfortunately, I was told there is no mechanism to back out an airport firmware upgrade.
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