Airport Extreme no longer transmitts after Firmware 7.5.2

Upgraded Airport Extreme firmware to 7.5.2
Now it no longer transmits my wireless network.
I have an Airport Express connected to my computer and cable modem. This would transmit my network out to my Extreme, which would then connect physically to my DirecTV, TV, and BluRay through Ethernet cables.
My Express still transmits and I have WiFi. (not sure if Extreme is transmitting WiFi)
I have tried rebooting, and resetting to factory setting. I've unplugged it and I've even tried setting up a new network.
Airport Utility recognizes the Extreme and says it has joined my network just fine. The light is solid green and everything seems normal.

Hello BLAngel. Welcome to the Apple Discussions!
There is always a possibility that something may go awry when updating firmware. I would suggest at this point of reinstalling the earlier version to see if this resolves the problem.
If it does, you can always attempt to upgrade again.
To manually download and install previous (earlier) versions of firmware...
o Open AirPort Utility.
o From AirPort Utility menu, hold the Option key and choose Check for Updates....
o Select (place a check mark beside) the version you require.
o Click Download.
o Select your base station then choose Manual Setup from the Base Station menu.
o From the Base Station menu choose Upload Firmware....
o Select a firmware version and click OK.
(ref: http://docs.info.apple.com/article.html?artnum=305301)

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Airport Extreme 802.11n gone after firmware update

Started Airport Utility earlier today, just to check a password. An Apple window came up offering new firmware, 7.1.1, I think. I usually accept these offers without thought, so I let the update run. Now Airport Utility cannot detect the Airport Extreme (802.11n). The support page says to check for software up dates, but there were none.
What next?

Hello pmacdd. Welcome to the Apple Discussions!
First, try quitting, and then restarting the AirPort Utility, and then, try accessing the AEBSn.
If this doesn't solve the problem, then try connecting your computer directly, using an Ethernet cable, to one of the LAN ports of the AEBSn and then try accessing the device.

Airport Extreme no longer recognizes my Express when I try to password protect the network

When I try to protect my network with a password, my airport extreme no longer recognizes my airport express. How can I fix this so I can connect my network and still use my network for airtunes??

I think the initial problem is that your iPhone was connected to an open network that wasn't yours.
Go to Settings > WiFi and "Forget" the network created by that AirPort Extreme, it's older than dirt. Forget your neighbor's network also.
Perform the equivalent actions with your Mac: System Preferences > Network > Wi-Fi > Advanced... Delete every network that appears, including your own.
Then, connect to your own network on all your devices, after which you ought to be able to use any of them and configure your Extreme without any difficulty. You may need to start over with a "hard reset" on both the main AirPort Extreme and the one extending its network.
Does this have anything to do with the fact that 'Back to My Mac' is probably enabled?
Not exactly, but using iCloud Keychain will populate all your devices with the names of preferred networks that any of them connect to, no matter where they are. I don't know why Apple considers that a beneficial feature.

Airport no longer working after firmware update

Before i get to my question, i think that it is necessary to give a bit of background as to why i have set my network up the way i have.
I recently moved in with my girlfriend and brought my broadband package with me as i would have to pay a fee to cancel my contract within the contract period.
This would be all well and good except that in the new location, the service provider can only supply broadband via an ADSL phone line (provided by a seperate telephone company) furthermore they (Virgin Media - i'm gonna name names) provide a cheap USB only modem - which in turn is only compatible with PPC Macs.
Fine for me, but not so great for my girlfriend who has an Intel Mac Mini and not so great for my new Airport Extreme which of course requires a modem with an ethernet connection.
Bearing in mind that it's just after Christmas and i can't afford to just run out and buy an ethernet modem or change my ISP - i thought that i would try something out.
With the USB modem connected to my old PPC G4 i then connected the ethernet cable (that i had connecting our two Macs allowing them to share the internet connection) - from my G4 to the WAN port on the Airport...
Now i'm a real networking newbie so i was a little suprised when suddenly and effortlessly i had created a wireless network that the Mac Mini and our iPod Touches could see and use. I set up security etc and all was well and good...for two days.
Then Airport received a firmware update and now it doesn't work and resetting the Airport doesn't help.
So now i have to get my hands dirty and like i say, i know jack about networks or the terminology.
With this configuration - and obviously we know that it can work (somehow!)
should i be in bridge mode or sharing a single IP address? and just how am i connecting to the internet. Static IP address/DHCP - PPPoE? I know what these abbreviations stand for but i don't know what they mean.
In the course of 'playing around' with the settings i have seen a message saying that Airport has an invalid I.P. address - why is it invalid and is that only because of something that i have changed or is that the route of the problem?
All the machines can see each other and the only clue i can provide is this log extract.
Jan 19 01:05:31 Severity:5 Initialized (firmware 7.2.1).
Jan 19 01:05:34 Severity:5 Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
Jan 19 01:05:34 Severity:3 No Address for NTP server time.apple.com.
Jan 19 01:05:34 Severity:5 Rotated TKIP group key.
Jan 19 01:05:42 Severity:5 (WAN) link state is Up.
Jan 19 01:05:49 Severity:3 No Address for NTP server time.apple.com.
Jan 19 01:05:54 Severity:5 Associated with station 00:1d:4f:e3:87:17
Jan 19 01:05:54 Severity:5 Installed unicast CCMP key for supplicant 00:1d:4f:e3:87:17
Jan 19 01:06:04 Severity:3 No Address for NTP server time.apple.com.
Jan 19 01:06:19 Severity:3 No Address for NTP server time.apple.com.
Jan 19 01:06:19 Severity:5 Connection accepted from fe80::203:93ff:fe77:a4b0%vlan1/49186.
Jan 19 01:06:34 Severity:3 No Address for NTP server time.apple.com.
Jan 19 01:06:49 Severity:3 No Address for NTP server time.apple.com.
Jan 19 01:07:04 Severity:3 No Address for NTP server time.apple.com.
Jan 19 01:07:08 Severity:5 Connection accepted from fe80::203:93ff:fe77:a4b0%vlan1/49187.
Jan 19 01:07:09 Severity:5 Configuration updated.
Jan 19 01:07:09 Severity:5 unloading current configuration.
Jan 19 01:07:17 Severity:5 Deauthenticating with station
...and so on.
I'm hoping that some networking guru is reading this and can provide me with a few pointers.
Can anyone help? I've been struggling with this for days now.
Thanks in advance.
Steve.

Your setup is convoluted, but it should work. A few comments:
1. The base station should be configured to get an IP address using DHCP, which it will get from your PPC which (with internet connection sharing turned on) is now acting as a DHCP server.
2. The base station should be configured in bridge mode, since your PPC (with intenet connection sharing turned on) is now acting as a router.
3. I suggest you should turn off the network firewall on the PPC as long as your are running this sort of setup. Not ideal, but it will prevent all sorts of connectivity problems between the internet and everything downstream of your PPC's ethernet port.

Airport Extreme no longer recognizes MobileMe after iCloud

After updating my MobileMe to iCloud this weekend I noticed my Airport Extreme was blinking orange. It returned an error that said my MobileMe password was incorrect. I have 'Back to My Mac' enabled under iCloud but apparently it's not compatible with the current Airport software.
One thing I don't know is whether Back to My Mac will work under iCloud without the Apple ID being input into the Airport; I don't have another computer running Lion/iCloud at another location so I can't test it out. Does anyone else know if it still works correctly?

One thing I don't know is whether Back to My Mac will work under iCloud without the Apple ID being input into the Airport; I don't have another computer running Lion/iCloud at another location so I can't test it out. Does anyone else know if it still works correctly?
If you are referring to Back to My Mac as it pertains to the AirPort Extreme Base Station (AEBS), then no, this feature is not supported if you migrated your MobileMe account to iCloud.

Airport Extreme external hdd slow after update 7.6.1

Hi, need help!
Since I updated the Airport Extreme firmware to 7.6.1 the access to my external disk is extremelly slow. Sometimes I can only access it by IP address, it not even appears in the Finder.
In the same day I updated to Airport Utility to 6.0, again, another error. Now I can't see the Airport, only by IP.
Installed the older version of Airport Utility, the 5.6, but nothing changed, it only appears by a few hours if I reset the Airport.
I'm getting crazy, there's no logic in this error.
If I use the Airport Utility from the iPad, everything is fine. In fact, I have to use the iPad if I want to perform a restart or reset the Airport.
If I use the Finder after a reset I can see the disk, but its very slow. If I access the disk by IP its works ok.
The Time Machine uses the external disk from the Airport, the last time took 3 hours to copy 500Mb.
Downgraded the firmware to 7.6, but it stays the same.
Help, don't know what more to do.

I spent several weeks trying to diagnose and repair this problem. Unfortunately the only fix I have found is to revert my firmware version all the way back to 7.4.2. I'm not the only one who has had to do this. If you search the net you will find that this is the standard solution.
As near as I can tell, Apple has abandoned any attempts to fix the major problems the airport extreme has with sharing USB devices. They sell it as a big feature of the router but it has been very disappointing. I will soon be purchasing a new non-Apple router because the airport extreme is no longer the only unit with dual antenna and device sharing features.

Airport Extreme no longer recognizes or provides internet to wired devices

Not sure if it was the power outage or an update that is the problem; but, I had a 5th generation Airport Extreme as the center of my home network with a solid connection to the internet for both my wired and wireless components. A few days ago, after a power flicker (all components on surge protectors) my wireless internet would not stay connected more than 45 seconds before dropping and oddly, none of my wired components we showing up on the network or getting an internet signal from the AEBS. After two hours with my ISP technical support personnel we deduced that the problem was the AEBS and the modem was fine. I bought a new AEBS yesterday (the new long cube one) to use until my appointment to have the 5th gen looked at. Plugged that in and instantly my wireless network came back up - rock solid. However, anything I connect directly to the AEBS via ethernet does not get an internet connection or show up in the network. I searched for two days in these forums for a similar problem - but, have gotten nowhere. I used my wired connections for internet phone service and really need to get this fixed soonest. Much thanks for any help anyone can throw my way.

I would find it odd that you would have a replacement AirPort and still not have Ethernet connectivity ... but, of course, anything is possible. The DHCP service on the AirPort provides IP addresses to both wired and wireless clients by default so it shouldn't work for either if there was something amiss with it.
At this point, I would suggest that you try the following:
Perform a "factory default" reset on the AirPort. After it resets it will default to its "out-of-the-box" configuration which is a wireless Internet router that will broadcast an unsecured wireless network with a Network Name of something like: Apple Network NNNNNN.
Without making any changes to the AirPort, try connecting any of your wired devices to it. If it still does not get the proper IP address and network connectivity I would suggest that you try performing a complete power recycle of your networking hardware. Please check out the following AirPort User Tip for details.

Airport Extreme no longer recognizes external HDD

My Airport Extreme has suddenly stopped recognizing the external HDD I have attached to it. This happened about 2 weeks ago, and has been driving me absolutely insane since (I use this HDD to store all my music, and as such have not been able to listen while I work during this time). I've looked around and tried all the suggestions from other topics, but nothing is working.
• Airport Extreme is using Firmware 7.3.2 -- I did not want to update to 7.5.x, since I saw overall bad opinion about the latest firmware
• My MacBook Pro is using 10.6.7 -- I have all the latest updates from Software Update
• External HDD is a Western Digital 500 GB formatted in Mac OS Extended connect to the Airport Extreme via USB -- reformatting this HDD is not an option at this time
The Airport Extreme has had no trouble with the wireless connection, everything seems to be working for all computers on the network. I am able to successfully configure it using the Airport Utility. The moment I plug my external HDD into the Airport Extreme, I can no longer use the Airport Utility to configure. I receive this error message:
Make sure your AirPort wireless device is plugged in and in range of your computer or connected via Ethernet and try again. (-6753)
If I unplug my external HDD, the error message goes away and I am able to configure the Extreme again. In addition to the error message above, the external HDD does not show up in Network nor on the left side panel when opening a new Finder Window.
I have tried the following:
• I restored the Extreme to factory settings and then reconfigured it using my backup copy of the configuration file. The error persists.
• I have used Disk Utility to repair the external HDD and received no errors.
• I have plugged my laptop into the Extreme via Ethernet rather than a wireless connection. The error persists.
• I have used a different laptop (via wireless and Ethernet)-- a MacBook also running 10.6.7. It also cannot configure the Extreme nor see the external HDD when it is connnected to the Extreme.
I'm at wits end here, and I have no idea what else I can do. This problem happened suddenly and with no explanation, and no Snow Leopard updates have fixed it.
Do you all have any other suggestions?

JTelcontar wrote:
I just tried switching the HDD to another USB port on the hub, and am still having the same issue.
Hi,
Bob exaggerated a bit (or more); I'm not really a HD guru. I do help folks with Time Machine problems, and sometimes those are HD problems.
It is quite unusual. I'd suspect the hub, cable, or connections.
Try using the same port that your printer is working fine on (leave the printer disconnected).
Try disconnecting the hub and connecting the HD directly to the USB port. It may not recognize it if there isn't enough power, but see if the Airport goes berserk.
Try a different cable, or just swap ends. A plug that works fine in one port may not make good contact (or may short out) in another.

Airport Extreme no longer able to connect with PPPoE

Came home last night to find the amber light blinking on my Airport Extreme 802.11n. I figured it and the DSL modem needed a power cycle (they often do). However, even after power cycling several times I was still unable to connect to the internet. When I plugged my macbook pro directly into the DSL modem and used a PPPoE connection I have set up for just these times, it connected instantly. I tried upgrading the airport to the most recent firmware, no change. I tried downgrading several times until I got all the way back to the 7.3 release. Still no change. I have the macbook set to display connection time in the menu bar. When trying to use the airport for internet, it keeps saying "Connecting to PPPoE" but then fails. It will keep trying and failing.
I've had this exact setup for years, no problems. Could it be that the base station is dead? I can't understand how that could be since it seems like a software thing? Please help with any thoughts! Thanks.

I've only just got a Vigor 120 ADSL Modem (PPPoA->PPPoE bridge) and had some problems of a similar nature. Part of the problem (something Apple could address if they wanted) is that if you set it to PPPoE for WAN port, it can't talk plain Ethernet on that port so you can't see the ADSL status without unplugging the ethernet which of course resets the ADSL connection. It'd be nice if Apple allowed it to work. The easiest "option" I think they could add would be:
On the PPPoE page, an option "Route private addresses outside PPP" default to off.
Enabling this would mean any routed IP (modem is 192.168.2.1, airport LAN is 192.168.1.1/24) would not be PPP encapsulated if it was a private address (192.168..., 10...) allowing the status page to work and not breaking anything internet wise. I'm sure this wouldn't just be useful to me... Tell you what, Apple, if you make this happen, I'll upgrade to the new 802.11n dual band.
I was getting "Looking for PPPoE host" "Negotiating PPPoE connection" for ages. Some combination of resets and replugging the ethernet cable to the back of the modem did fix it, I haven't worked out exactly what works reliably yet and I don't want to screw up my signal->noise ratio more by doing unnecessary modem resets.
Message was edited by: Faye Pearson

Two Airport Extremes no longer working in tandem to extend network

Trouble has cropped up with my home network, I think dating back to the installation of Leopard (though I'm not sure about that). I have been using two Airport Extreme (both 802.11n) to extend my wireless network throughout the house. For some reason, the two no longer seem to be communicating with each other. I have done factory resets on both, gone through the streamlined setup routine outlined in the Knowledge Base article on configuring Airport Extreme networks, and no dice. The remote station, once set up to extend the base network, no longer appears as a separate station in Airport Utility, and its indicator light is a steady amber. I seem to recall this was the case when it was working, too.
Any thoughts?

Here is some more info. I had a look at the posts on this issue from Nov. 19th, where Jane describes setting up the two base stations in a particular sequence using the assisted (not manual) setup process. My problem is that none of the relevant options ... allowing the network to be extended, designating the second base station as a remote station, etc ... come up in the assisted menus. I can only get to those options via the manual setup.
I would also note that I called Apple about this problem. After being informed, to my extreme frustration, that Apple does not support manually setup WDS configurations over the phone, the Apple rep told me (in a decidedly dismissive tone) that I should be using the assisted setup process. So Apple has confirmed that this is the way to go ... but Airport Utility doesn't seem to work that way.
Help? Anyone?

Airport extreme takes long time to establish stable Wifi to Internet connection

Hi,
I am using Airport Extreme together with Airport express (to extend the Wifi signal). When I connect my MBP, MBA or my PC to the Wifi network it takes (in 90% of cases roughly) quite a long time - even up to 20mins - to get stable Internet connection. The connection drops due to time-outs or with "DNS server cannot be reached" messages. Connectivity on my local network is just fine and does not seem to show similar behavior. After some time all settles down and my connection is fast and stable. The strange thing is that my iPads are not affected by this - i.e. I can browse internet fast on my iPad, but my MBP cannot reach a single internet page at the same time. When I switch to wired connection, everything is just fine from the beginning - no time-outs etc. Sometimes it helps to switch the Airport Extreme off and on again, but it's about a 50/50 chance.
Anyone got an idea what's going on?
Thanks a lot for help!

You have wireless gremlins.. plus voodoo..
It is the nature of the beast.
My recommendation is to clean up, simplify and start over.
1. Reset the AE to factory and start over. This time use all short names no spaces and pure alphanumerics. Same for passwords but longer.
2. While you have problems try using different names for the two bands.. eg AE24ghz and AE5ghz
3. Use fixed channels.. 11, 8, 6 in that order for 2.4ghz and usually one low and one high for 5ghz.. say 36 and 149. (actual number depend on geo-region).
4. Reset the Express to factory and test extend on both the 2.4ghz and 5ghz.. (assuming gen2.. if gen1 just 2.4ghz). The express must get excellent signal to transmit excellent connection.. if it is poor then it will make things worse not better.
5. Use the apple wireless diagnostics.. to help you determine how the signal is in various parts of the house.
diagnostics
http://osxdaily.com/2012/07/31/wi-fi-scanner-mac-os-x-mountain-lion/
http://support.apple.com/en-au/HT202663
There are plenty of these available .. paid for and free but since it is built in give it a go.
6. Setup IPv6 to link-local only.
This setting is here.
7. In the client computers with issues.. clean out all current wireless names.. reboot the computer and rediscover the wireless again.. put in the password and set to remember the network.
With Yosemite.. wireless issues are a given.. expect them.. they are part of the deal.
You might even need to do a clean install of the OS.. any upgrade install to Yosemite with issues should be treated as so normal.. it is just always going to happen.

Airport Extreme no longer is listed

I have installed Extreme as my base station and created a network successfully. I then started (incorrectly) to setup Airport Express to extend my network, realized I was doing it incorrectly and tried reverting. I reset Express to try and undo my incorrect install. If I plug in Express I lose my wireless base station connection and it no longer shows on the Utility list. I would appreciate guidance on how/what to reset for Utility to see Extreme when I plug in Express so I can install Express correctly?

I tried adding the printer and configuring it with DHCP. It DID then show up as a DHCP client, but the printer still wouldn't print documents sent via airport's ethernet port. Finally gave up (until Apple fixes the firmware upgrade that caused this in the first place). Didn't really WANT TO, but I hooked the printer up using its USB port connected to the hub attached to the airport's USB port (the printer's network server supports parallel, USB, and ethernet), and it's working. Only bad thing is that I exceeded USB 2.0's 16 ft limit by adding a 10 ft extention. I suppose the powered hub is what allowed me to go 26 ft.
I had hoped that I could back out the last firmware upgrade, so went to Genius bar to find out how to do it. Unfortunately, I was told there is no mechanism to back out an airport firmware upgrade.
So, for now I'm relying on a USB connection through the Airport Extreme (and the powered hub) to get wireless access to the printer. Hopefully, someone at Apple will realize the mistake they made and fix it sometime in the future and I'll be able to go back to using one of the Airport's ethernet ports.

Why does airport extreme need hard reset after power outage

Airport extreme is unresponsive after interruptions in power and requires a hard reset to get working again. It will also freeze during heavy usage from multiple computers and then a hard reset is necessary to get it working again. It is becoming a chore.

The obvious answer is that if you are using firmware 7.5.2, downgrade to 7.4.2.
Otherwise if you can simulate a power fail by pulling the plug and still have the problem then
If you are still under warranty, take it back...
Jerry

Airport Extreme-won't connect after the latest Apple software update

My iBook will no longer connect to the wi-fi provider at our marina since the last two security updates to 10.3.
The iBook works just fine with all other wi-fi signals in fact pulls in one that's a half mile away! Yet, it will not connect nor show signal strength with this one wi-fi provider. They haven't changed their signal and it occured immediately after I installed the latest software updates.
When I shut down the computer today, for just a moment, a message flashed "should I grant permission to allow the marina wi-fi to connect". But it was gone before I could "click" on the button. Haven't been able to get that message again. I've tried to re-connect via "Other" and keying in the wi-fi system name and password but no luck.
How can I restore my connection to this wi-fi?
Thanks,
iBook G4 Mac OS X (10.3.9) Airport Extreme
iBook G4 Mac OS X (10.3.9)

I had this issue last month after upgrading Quicktime and downloading a security upgrade. For some reason (which Apple couldn't derive), the upgrades for their products screwed up my Keychain, and the only way to fix it was to reset my Keychain. Like you, I run 10.3.9, and this happened with two different upgrades on both my iBook and my iMac.
The reset process is as follows:
Go to Keychain Access in Utilities
Access Keychain First Aid (under Window menu)
Choose Options
Choose "Reset Keychain"
What a pain...I've stopped downloading upgrades from Apple until this gets resolved. Of course, that's not a good "solution" either.
John

Airport extreme stops itunes stream after 30 secs

Hi guys, I am on my second airport extreme now after getting a replacment one from apple. All i really want to do with it is stream my itunes to my hi fi. It didn't work straight out of the box as I was told it would. I set it up on MacBook Pro, brought it downstairs (no longer conected to my modem) switched it on, light eventually went green, found the device on my itunes, ran my music through it and it played for about 30secs, music cut off, the light on the Airport Extreme went to flashing orange and I have to restart the power up to get it back to green. And it does the same again when I try...
Any ideas whats giong wrong, this is the second device to do this...

Same problem but I'm not on shared library.
Only one MBP with iTunes library connected directly wired via firewire
to external HD. Audio out is wired from minjack on
MBP to RCA inputs on back of tv. Video is directly from MBP via DVI.
Frontrow and iTunes both stop after just a few minutes and tv reads "no input signal"
Audio stops at this point also. I usually have an a/v reciever connected.
System prefs have screensaver set to never. Frontrow I've tried setting off and on.
The only way I can have more than 2 minutes with the exception of iTunes wit fullscreen visualizer.

Airport Extreme no longer transmitts after Firmware 7.5.2

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