Airport Extreme not connecting to AT&T DSL, not using a modem

It seems that all the fixes I read are about are bridging a modem but I do not have a modem.  I unplugged my Netgear Router and plugged in my Extreme and my Mac Book pro sees the Extreme but no internet.  Amber light will not turn green.

The Netgear device that you had was a modem/router. In other words, a modem and router.....two devices.....both combined into one package.
The AirPort Extreme is only a router. You will need a modem if you want to be able to access the Internet with the AirPort Extreme.
You will need to use the AirPort Extreme in conjunction with the Netgear device, or you could contact ATT and ask them to provide you with only a modem, if you no longer have the Netgear device, or do not want to use it.

Similar Messages

  • Hi..I have an AirPort Extreme base connected to my DSL Modem and has been working fine. But I recently bought another DSL modem along with the latest Airport Express. With this one however I can't get it to connect to the Internet. Any suggestions?

    Hi..I have an AirPort Extreme base connected to my DSL Modem and has been working fine. But I recently bought another DSL modem along with the latest Airport Express. With this one however I can't get it to connect to the Internet. The light on the Express is flashing green though. Does it mean I have to re-set the settings on Airport Utility? I.e. the old settings haven't been cleared yet. Any suggestions?

    Let's see if I can get this straight.
    You have an Airport Extreme base station that is set to "Create a wireless network" and you have the box checked for "allow this network to be extended"....
    Then you have an Airport Express that is set to "Extend a wireless network" which you selected the name of your network in the box...
    Correct?
    See this Apple document:
    http://support.apple.com/kb/HT4259?viewlocale=en_US&locale=en_US
    The wireless unit on the right of the diagram can be either of the newer Apple base stations.
    Extreme, Express, Time Capsule

  • AirPort Extreme USB Connected Disk Drive Not Visible To Time Machine

    My AirPort Extreme USB connected disk drive is visible in the Finder and desktop. It is not visible to Time Machine. When I open Time Machine and bring up the "Choose Backup Disk" the AirPort Extreme USB connected disk drive is not visible.
    What am I missing here?

    Hi Pete Mackie-
    Nope. You aren't missing anything.
    Mac OS X 10.5: Time Machine doesn't back up to AirPort Disks
    Luck-
    -DaddyPaycheck

  • Devices not connecting through Airport extreme wired connection

    Hi
    I just got an Airport extreme to use as an extention of my existing network, and to plug some devices in so that they can connect to the internet for updates (Sony Blu-ray player, dish network receiver, slingbox)...
    my wireless is from a linksys/cisco wireless router (4-port) wrt310n, that is connected to my cable modem. The airport is set and has the green light showing. The blu-ray player and dishnetwork receiver are plugged into two of the ports. The blu-ray player says it can't connect to the internet. The dish network receiver says it is connected, giving ip address/submask, etc.
    If I take my macbook pro and turn off wireless and plug into the airport it will not connect to the internet.
    What have I not done to allow wired connection to the airport extreme to connect to the net?
    thanks
    David

    Thanks for the clarification of your setup.
    Unfortunately, the bottom line here is that this is not going to work.
    The ethernet ports on the Extreme will only be active if you configure the AirPort Extreme to "extend a wireless network". But, it can only "extend" a wireless network from another Apple router. It's not compatible for this purpose with your Cisco router or any other manufacturer's router.
    If you are unable to connect the AirPort Extreme to your router using an ethernet cable, you might want to take a look at a pair of ethernet powerline adapters to accomplish the same task by using the wiring in your home to transmit the ethernet signal.
    I should clarify that if you connect the Cisco and AirPort Extreme using ethernet, you would not use the "extend" setting on the AirPort Extreme. This is only used if the device is connecting to another Apple router.
    Message was edited by: Bob Timmons

  • Please Help: I cannot get the Airport Extreme settings right with AT&T DSL

    AT&T Motorola 2210 DSL Modem.
    I have tried both bridged on/off and different configurations on the Airport Extreme, but I cannot get online. I am out of ideas. I called AT&T tech support and because it's not one of their wireless routers, they wanted to charge me to troubleshoot, ridiculous.
    Please help

    If you find that the Double NAT setting will not allow the PS3 to connect correctly, your only other option is to change the configuration of the modem to either +PPP on the computer+ or +Bridge Mode+ and then configure the PPPoe service on the AirPort Extreme.
    I assume that you have already set the modem up using the default IP address of 192.1681.254 (I think this is it). You'll need to locate the page to change the settings and it will probably have a red warning sign on it. Either PPP on the computer or Bridge Mode will work. Update to save settings.
    Then under the Internet icon in AirPort Utility:
    Connect Using = PPPoE
    enter your user name (probably your email address with the service provider)
    enter your password
    Leave the Service Name area completely blank
    Connection = Always On
    Disconnect if Idle = Never
    Update to save settings.
    That will eliminate the Double NAT issue and the PS3 should get a clear indication. As I said, when you have the PPP connection on a device other than the modem, you may see an occasional drop and restart of your connection. That seems to be a fact of life with this type of setup.

  • My Airport Extreme and Time Capsule both cannot do not mount my Seagate USB external hard.

    My Airport Extreme and Time Capsule both cannot do not mount my Seagate USB external hard.
    I am running OS 10.7.5
    Both the TC and AE are updated to 7.6.1
    The Seagate drive in formatted: Journaled HFS+
    I tried everything on Apple's Article: HT1331 and the basic reboots and restarts.
    "Next"

    It sounds like you may be confusing "mount" with "recognize".
    Connect the drive to the USB port on the AirPort Extreme
    Open Macintosh HD > Applications > Utilities > AirPort Utility
    Click on the AirPort Extreme icon, then click Edit
    Click the Disks tab
    Does the AirPort Extreme "recognize" your hard drive?  If yes, it will be displayed in the window.
    See example below of a WD 500 GB drive connected to the AirPort Extreme.
    If your drive is formatted HFS+ and it does not appear here, then you will almost certainly need to use a powered USB hub with the hard drive.....even if the hard drive has its own power supply.  The USB port on the AirPort Extreme and Time Capsule is under powered.
    Post back when the drive is "recognized" and we will next "mount" the drive.....although you likely already know how to do this.

  • My airport extreme has connected to a Tplink router, i set my AE in Create network, so i get a problem of Double NAT. How can i repair this probleme because i have to use TPlink for my IP TV and i want to use AE to creat my network and the guest NW.

    my airport extreme has connected to a Tplink router, i set my AE in Create network, so i get a problem of Double NAT. How can i repair this probleme because i have to use TPlink for my IP TV and i want to use AE to creat my network and the guest NW. If we don't have a solution for this question, can i set my AE to use the IP TV and how??? I'm using a 4th Airport extreme

    No, not unless it is simply a network connection.
    How is your IPTV being provided.. if it is using a separate vlan or separate vpi/vci in the adsl connection. Who is your ISP?
    Is the TP-Link ADSL?
    Is the IPTV using a separate voice channel on adsl?
    Or a different vlan.
    Sorry but it is something where a definite answer is not possible unless you provide all the details.
    The setups are unique to each ISP around the world..
    Here is one for our local ISP.
    http://www.avenard.org/iptv/Setup.html
    He has a section on getting this working with apple router over wireless.. look
    http://www.avenard.org/iptv/IPTV_and_Wireless.html
    Google around and see if other people have had success.. the whole setup is tricky.. and it is hard if nobody has used it who actually understands networking.

  • Sent wake-on-lan command will reset airport extreme internet connection?

    hi,
    I have a problem with my airport extreme.
    1, My airport extreme is set always stay connected to internet.  If I reboot my airport extreme, it can not update my airport extreme global host name to my DNS, I need to reconnect manually.
    2, if I sent a wol command to my NAS, airport extreme internet connection will be reset. it can not update my airport extreme global host name to my DNS, I need to reconnect manually.
    zhi

    Derek-
    Since I could not find an answer on the support site. I contacted Apple Support. Once I explained the symptoms the tech seemed to know exactly how to address my issue. I will explain what happened in hopes that it will assist you. It seems that the issue has to do with the type of wireless network security set up in the Airport Extreme that conflicted with the Vista notebook's wireless adapter.
    The tech had me launch Airport Utility, log into the Airport and Click on the Wireless. First he had me change the Radio Channel Selection from Automatic to Manual and changed the 2.4 GHz channel to 9 (from default 11) and the 5 Ghz channel to 157. The wireless security was set to WPA/WPA2 and he had me change it to WEP (Transitional Security Network) and I entered a 13 character key.
    This resolved the internet connection issue with the Vista laptop immediately, but now I cannot print to my wireless Lexmark printer. I have a support email to Lexmark. It seems that the Lexmark driver/software only lists WPA in the install dialog and does not include WEP. My guess is that this is the source of the problem.
    I hope this helps.
    -Eye

  • Should I disable the wireless capabilities of my Bigpond modem/router when Airport Extreme is connected?

    Should I disable the wireless capabilities of my Bigpond modem/router when Airport Extreme is connected? I'm told that it's better to only use the WiFi capabilities of the Extreme and leave the Bigpond to feed to the extreme.

    No, bridge mode would not be the correct setting for this.
    Instead, look for a "wireless settings" tab or page that will provide the option to turn off or disable the wireless radio of the BigPond router.
    If you are still having difficulty, it would be a good idea to post your question on a BigPond support forum or contact your Internet Service Provider.
    Contact Technical Support - BigPond

  • Will a WD hard drive work with AirPort Extreme to connect with an iPad Air

    Will a WD hard drive work with Airport Extreme to connect by a iPad Air

    If you already have an AE and a WD drive .. the best idea is plug it in and see on a mac in airport utility is the drive recognised.
    If not you have problems.. if it is formatted correctly (Not NTFS mainly) then it can be a drive that is not compatible.
    assuming it works get your ipad and pay for filebrowser or at least download a test copy and see how it goes.
    Always the best way to find out.. try it.

  • Is Internet Explorer incompatible with Airport Extreme for connecting wirelessly to the Internet?

    repeat -is Internet Explorer incompatible with Airport Extreme for connecting to the Internet- I am trying to hook  up my sister's / Windows 7...HP mini computer to my wireless connection (Airport Extreme to cable /BrightHouse ) all I get is -failed due to 'error 651' -am about to call the jockeys at the cable company to see if they have work-around. Any comment appreciate. Thanks./jimiros

    Diane,
    I have added very few apps to my G5. The majority of my time is spent editing photos with PhotoshopCS3. I have software updates set to run weekly and have always kept them up to date. I really believe it's a disk permissions issue...but repairing them doesn't help.
    *+Upon installation, I used Archive and Install.+* While I agree that Erase and Install may sound like a good idea, it makes me nervous. I do have everything backed up on a bootable CMS drive, but I'm a photographer and was hoping to not have to erase the G5.
    Yes, as I mentioned in the original post, I've downloaded and installed the Airport firmware update. And all software is up to date.
    All was working just dandy before the upgrade. Unfortunately now it's sounding like I may have to erase my hard drive and install fresh.
    If I do that, is it just a matter then of dragging my photos from the backup disk to the G5? And documents? Etc?? The thought of getting all my photos and important information back on the G5 seems a bit staggering.

  • Problems with AirPort Extreme and connecting to personal ftp

    Hi all
    I seem to be having a problem with connecting to my personal server outside of my network. When I connect using a static IP within my network(192.168.1.x) I can connect fine using my Mac and PC so I've ruled out improper server settings. I've mapped a port (21) to the same static IP as my server, but I cannot connect. I am prompted with "An FTP Connection to "xxx.xxx.xxx.xxx" could not be opened because the FTP server dropped the connection" I think I've toggled every option in the Airport Utility but nothing seems to work. Has anybody been successful in making this work?
    Thanks for any help offered

    OK, thanks for the info, which really helps.
    Your AirPort Extreme is in Bridge Mode, so the IP addresses that your devices need are being assigned by the Cradelpoint router, not the AirPort Extreme.
    Either the Cradlepoint router is not allowing more than 3 devices to connect, or it is your service provider that is limiting the number of devices that can connect....probably because of very limited bandwidth.
    I'm not sure whether you want to try to contact support at Cradlepoint or your service provider to try to find out who is actually responsible for the maximum number of connections allowed, since they will likely each blame the other for the problem.
    The workaround...if you want to try it, since it bends networking rules a bit....is to configure the AirPort Extreme as a router, not a bridge.
    The upside to this is that all of your devices will be able to connect and get a valid IP address. 
    One downside is that this will introduce what is known as a Double NAT error on the network, but that is rarely serious on a home network, and Apple does provide you with the option to "ignore" the error, so you get a nice green light on the AirPorts.
    Another downside may be....depending on the bandwidth that your service provides....that your connection is really slow....as in dial up speed slow....when you have a number of devices all connected to the network simultaneously, since they will all share the available bandwidth is provided.
    I never had any problems in the past with wireless connections when I configured the AirPort as the router. But I also was very careful to avoid downloading large files using the Cradlepoint connection since the bandwidth was quite limited.
    Not sure how you want to proceed.
    We can tell you how to configure the AirPort as the router in this type of setup if you will let us know what operating system you used to configure the AirPorts, but we cannot guarantee that things will work for you if you try it.

  • Airport Extreme, Cant connect to shared disk

    Hello,
    Hooked everything up and both my ibook and MBP can access the net wirelessly fine. Installed the airport utility on my ibook to setup the airport, not on my MBP. i just attached an external flash disk and my ibook see it just fine and can copy files to the flashdisk connected to the airport but went to turn on my mbp and cant see the drive. how do i get my mbp to access the shared drive? do i have to install the software on both computers?
    also, my disk shows up as "no name". is there anyway to change the name other than no name?
    thanks!

    AtomicChicken, Welcome to the discussion area!
    Checkout KB 305040, AirPort Extreme (802.11n): USB storage volume does not appear in Airport Disk Utility or appears with an unexpected name.

  • How to set up Guest Network, while Airport Extreme is connected to Satellite Receiver

    How to set up Guest Network, while Airport Extreme is connected to Satellite Receiver?

    Depending on how you have your AirPort Extreme configured to work with the satellite receiver, it may or may not be possible to enable the Guest Network function.
    We will need to check some settings on your Mac or PC, but in order to do that, we need to know what operating system you are using on your computer.
    If you have a Mac, click the Apple icon in the upper left corner of the computer screen, then click About This Mac. Post back with the OS X Version number that you see there.

  • I have an Airport Extreme which I'm using for a wireless network. Can I also plug in my iMac to one of the free ethernet ports on the Airport Extreme to connect to the Internet that way? Thank you.

    I have an Airport Extreme which I'm using for a wireless network. (The wireless router is connected to a DSL modem.) Can I also plug in my iMac to one of the free ethernet ports on the Airport Extreme to connect to the Internet that way? Thank you.

    Yes, you can.

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