Airport Extreme - possible DHCP issues on UTP ports?

I have a recent (late 2012) iMac which has been consistently connected to my Airport Extreme via UTP with no issues until recently. The Airport Extreme is connected to my single port Motorola 5101 Bigpond Cable Modem.
Connected to the Airport Extreme via UTP are the iMac and a Lacie 4TB NAS media server. There are generally multiple devices connected wirelessly (iPhone, iPad, PS3, XBox) again with no issue.
I have a PC connected to an Airport Express at the other end of the house (PC has no wireless card) and the Express and Extreme are bridged with a common SSID.
Saturday night the "house network" occasionally lost wireless (iPhone switching to 3G) but after resetting the Extreme and the iPhone this seemed to settle down and has been working fine since then (4 days prior to this post).
Later on the Saturday night my iMac lost internet connectivity and resetting the Airport Extreme and resetting the Motorola 5101 did not help. Eventually rebooted the iMac and the Extreme and the 5101 and eventually (after a few minutes) internet connectivity was restored. (Error was "no IP address" and Airport Utility could not see either the Extreme or Express). Connectivity was restored by first turning on WiFi on iMac which immediately got an iP (10.x.x.x) allocated and then after a few minutes the UTP link also came up and remained up when WiFi was turned off.
The iMac has since "lost internet connection" around 3 times in total and a similar process to the above has not always restored connectivity – i.e. doing all the above worked some of the times and did not work others.
When this problem is happening on the iMac UTP connection there are no issues with wireless devices getting an IP allocated.
I am now running the iMac on WiFi with the UTP cable removed. Today I will try a new UTP cable between the iMac and the Airport Extreme to see if there is perhaps some intermittent cable issue.
The Airport Extreme and Airport Express (both a few years old) are running 7.6.4 firmware. I had recently setup timed access for a few wireless devices and also trialled the "guest wireless account" but these were set up around 1 week prior to the recent issues occurring. I have now removed both of these so that the Apple network devices are back to the settings they had which worked fine for years (albeit with different firmware versions over this time).
My diagnosis is that it seems that there is a problem with IPs being allocated by DHCP to devices connected to UTP ports but not over wireless. The only thing that seems to contradict this is that the Lacie NAS drive which is UTP connected (to UTP port 3) seems to still work and be accessible without issue.
So am also wondering if there is some intermittent iMac issue with the UTP port or with the cable. Will change the cable today as mentioned above to confirm or otherwise.
Any advice on further diagnostic processes and/or thoughts on Airport Extreme issues (hardware or firmware) etc would be appreciated. A search of the forums did not show anything similar but my search was not super-extensive.
Thank you for any help anyone can provide.
Andrew

In the end after LOTS of troubleshooting and testing - and WAY too much frustration Apple - this issue has proved to simply be what I assume is a bug in the Automatic network location management under Mavericks and I had this issue to a lesser degree with 10.8.5.
I have now setup a "Home" new network location and my connection has been 150% stable ever since.
So nice to not need to reboot my Mac 7 times a day or more after several weeks of significant frustration.

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LAN connection to WDS Airport Extreme: possible?

I have a second Airport Extreme basestation that acts as a WDS extender. It works fine as a wireless repeater. But now I need to hardwire a non-wireless laptop into my network from that location. I thought I could just plug the laptop into the WDS basestation with a cat 5 patch cable and I'd be on. But it didn't work. The computer saw the LAN connection as live, but no internet connectivity. Is there a known problem trying to hardwire into a WDS basestation to get internet connectivity?

According to KB 108038, AirPort Express frequently asked questions this is possible with the AirPort Express.
I didn't find anything though discussing the same capability on the AirPort Extreme base station (AEBS).
Which port did you plug into? I would suspect that you need to use the LAN port (<->) on the AEBS.

Incompatibility MacPro Quad-Core 2010 and AirPort Extreme for DHCP

Hello,
I have a MacPro 2.8 Ghz Quad-Core Intel Xenon 2010 EFI 1.5, for my internet, I use an AirPort Extreme Base Station version 7.4.2.
When I try to access the internet settings of the AirPort Extreme in the DHCP, the first DHCP address does not select anything in the dropdown menu.
Here is a picture screen:
http://img210.imageshack.us/img210/4995/airportdhcp.jpg
I tried with a second MacPro Quad-core 2.8 Ghz and the error persists. By cons, with a MacBook Pro 3,1 or IMac 4.1, normally I go to the menu in question.
For it is impossible to modify the airport extreme settings with an error message that afirm the first IP address is invalid.
Unable to select because the menu is empty.
I really think a bug MacPro?
Someone does have this problem?
Thank you for your help.
Roberto
Not speaking much English text translated automatically by Google.

roberto1971 wrote:
When I try to access the internet settings of the AirPort Extreme in the DHCP, the first DHCP address does not select anything in the dropdown menu.
It is possible that the new version of AirPort Utility may help:
http://support.apple.com/kb/DL955
"Resolves an issue that caused the DHCP settings tab to display incorrectly"

Airport Extreme - Conflicting DHCP Range - Only 1 router set up

Backstory:
I recently upgraded my router to the new Airport Extreme from an older Airport Extreme in order to take advantage of the Gigabit ports. The old router worked great, just wanted to take advantage of my 300mbps up/down speeds.
Problem:
My router is flashing orange and I get an error that pops up on my computer from the Airport Utility stating 'Conflicting DHCP Range'. Normally this problem occurs when there is more than one router/bridge on a single network. However, I have only the one router with no guest network set up. The wireless connection works fine, but an error pops up and interrupts me every few minutes and gets very annoying and the router is flashing orange, indicating a problem. We have tried turning on and off the 5GHz.
I've searched the forums front to back and have found others with this problem but only if they have more than one router set up on the same network.
We have 2 macbook pro retinas running OSX 10.8.3, an AppleTV, an HP printer, and 2 iPhone 5's that connect to the network.
What can I do to address this issue?!!??
Thank you,
Nick

When you configured the new AirPort Extreme, did you use the option to "Create a new network", or did you use the option to "Replace an existing device"?
Can you provide the make and model number of your modem?

New Airport Extreme and iPhone Issues

I've had the networking day from ****. I previously had a 3rd Gen Time Capsule at our restaurant, connected to a Cisco 26port gigabit POE switch and Comcast digital voice and internet. Over the past few days, employees have reported trouble accessing the the Wifi network. After several restarts and firmware upgrades (including the dreaded "firmware problem" to fine update), nothing worked. I changed channels, back to auto, back to specific channels, back to auto. Made open guest networks. Nothing worked consistently. My iPhone might connect and my friend's might not. Nor his laptop consistently. Our Axis network cameras might take a bit extra time to connect. All quite random and quite frustrating.
So I swap out an older Airport Extreme (4th gen I believe) using the same configuration as the TC (Time Capsule). It works fine, except for the last port not working as expected. No matter, I plug the mac mini into the Cisco switch and off we go. Nevertheless, I'm still told we are suffering random Wifi issues. So I buy a brand new AE (5th gen) today to replace that one. Should work like a charm I thought. Right....
Several hours later, I finally have the new AE working, but only after doing several hard resets/factory restores, the works. For some reason, the mac mini could not successfully update any of the connected AEs - whether connected directly into the same AE, or if the Mini was connected to the switch. Nothing worked. Every time I tried to update the AE, it would hang and force me to unplug and plug it back in. It would also never save setting changes. I finally resorted to a friend's macbook to be able to restore it successfully. And once that worked, the mini was able to update the AE flawlessly. Our Point of Sales (POS) machines connect fine, our cameras connect fine, wifi printer connects, and the mini connects, and everything has internet.
Except my iPhone 5. Of course. It gets a signal fine (full bars). It gets an IP address. But I can't surf the web. Or download email. Or iMessages. Anything. No internet access. I try hard restarts on my iphone. I try assigning IP addresses by MAC address. I try resetting the AE. I try renaming the WiFi name. Nothing. I can make a guest network that works (on a different IP table, btw - 172, not 192.) But other than that, no access. Grrrr.
So I have a "working" AE router where some devices successfully connect (through wifi and ethernet) and some dont' (wifi iPhone). My iPhone connects fine to my home TC. So shouldn't be anything to do with that. But I'm at a loss. I'm going to go back and restore everything and power cycle everything tonight or tomorrow night. I don't know if that will help, but it's worth a try. Lord knows it feels like I've tried everything else.
Anyone have any good ideas of where to start besides voodoo dolls and baseball bats?

I took mine back, because I was having these very same issues. We use contivity too. I was able to connect only to one of three of the servers we manage (in Europe). I couldn't connect to the servers in Asia or here in the USA.
Replaced the Airport Extreme with my trusty old d-link 624, and no issues connecting to any of the three hubs.
Otherwise, I liked the Airport Extreme, and I'll consider buying it again when and if they address this VPN issue. I work at home so its obviously a "deal breaker" for me.

Comcast HSI, AirPort Extreme Base Station issues

Recently, I've been having some connection issues with my Comcast High-Speed Internet and my AirPort Extreme Base Station. I'll be connected fine one minute, and the next my AirPort monitor drops to 2 bars of signal and nothing will connect. Resetting the base station and the modem works about 50% of the time, while just sitting here "dealing with it" works the other half of the time.
I rent my cable modem from Comcast, and I believe it is the Terayon TJ715. I went to the Apple Store San Francisco and had my base station replaced, thinking it was the culprit, but alas, the problem is continuing, only less frequently.
I've replaced all my ethernet cables, tried it with my AirPort Express (which works more often, yet has the same problem occasionally), yet my connection uptime and signal still drops to 2 bars and essentially disconnects.
Even stranger, the computer I have connected to the LAN port seems to work fine even when the computers connecting wirelessly are having issues.
I'm going down to a Comcast Support Center on Friday to (hopefully) replace my modem with a newer model (someone told me that older Comcast modems "kill" AirPort Base Stations), but other than that, any ideas? Anyone have this type of issue with Comcast in the past?
The 3 machines im running are:
Dual-Core 2.3Ghz Power Mac G5 via AirPort
867MHz PowerBook G4 (Titanium) via AirPort
800MHz iMac G4 (Flat-Panel) via Ethernet
Thanks,
Alexis
Dual-Core 2.3GHz Power Mac G5 Mac OS X (10.4.3)

Don,
Thank you for the link. However, it did not seem to solve my issue.
It's not that I haven't been able to connect to the internet at all using wireless. I will be connected fine (all 3 computers connecting to the internet simultaniously) when suddenly, any machine connected via AirPort (specifically my Dual-Core Power Mac G5) will receive two bars of signal and will no longer connect to the internet. The only remedy I've found is to reset both the cable modem and AirPort Extreme Base Station, and this only works about 50% of the time.
I am going to have Comcast replace the modem (and in the meantime, get new Ethernet cables) tomorrow, so hopefully I won't be having this issue anymore, but I'm more curious what may be causing the issue. Have you heard anything about older Comcast modems causing latency issues with AirPort Extreme Base Stations?
Thanks again,
Alexis

Airport Extreme Network Stability Issues

My airport base station is within cord reach of the only working jack in my house (old house). My den is down the hall, my boarder's down in the basement.
We've been suffering from pretty bad connection issues, and there doesn't seem to be any clear start to them and nothing I do makes it better. Within the last couple of months, I dropped the "static IP" option from my ISP (DSL cable), got a new modem (which the techs at my ISP have tweaked) and I'm wondering if I need to tweak the settings on my Airport due to this changed set-up? What happens is that randomly, the download settings drop to almost 0, the computer almost disconnects (the status bar starts to scroll), then in 30 seconds or a minute, its back up to normal. Yesterday, I tried reverting to the last firmware update (like another recent poster, I didn't get notice of that update until relatively recently), and that seemed that it might have worked, but then back to tricks this aft.
The problem is clearly with the Airport. It's not the computer, as we've got two completely different systems (a PC of some sort and my iMac) accessing it. I've also hooked the iMac straight to the modem and the signal is just fine from there.

CompostAngel wrote:
my ISP (DSL cable)
Welcome to Apple's discussion groups.
This is just a side comment unrelated to your problem, but usually "DSL" and "cable" are two entirely different things, with DSL service being provided over a phone line and cable being provided over a coax cable TV wire.
got a new modem (which the techs at my ISP have tweaked) and I'm wondering if I need to tweak the settings on my Airport due to this changed set-up?
If it works at all I wouldn't think so.
What happens is that randomly, the download settings drop to almost 0, the computer almost disconnects (the status bar starts to scroll), then in 30 seconds or a minute, its back up to normal.
Could you explain what you mean by "the download settings" and "the status bar"?
I'd launch AirPort Utility, enter "manual setup" mode with your AirPort Extreme, pull down the Base Station menu, select "Logs and Statistics", then select the "Wireless Clients" tab. Watch the graph as well as the signal and noise values in the table, particularly during times when you're having connection problems. What you see may give a hint as to the nature of your problems.

New Airport Extreme Set Up Issues

I purchased a new Airport Extreme 802.11n Wi-Fi Wireless Base Station today. I followed the instruction and set it up. My problem is I can not get the networking capability across my family members machines.
My set up is that I have Two Compaq PCs running Windows XP connected via ethernet to the AEBS and I have a Third Compaq PC connected wirelessly. They all can see the network and are getting an IP addreess assigned by DHCP (10.0.1.199, 10.0.1.200 and 10.0.1.197). The problem is they can't see each other when I try to visit workgroup (All have same workgroup name 'MSHOME') computers or the USB printer I have plugged into the AEBS. I have been at this for 4 hours reading posts / rebooting PCs & AEBS and changing setting with no luck. Any help wouldbe greatly appreciated.

I have gotten the Printer on the USB connection work thru the Bonjour connection. Still have not been able to view my PCs on the Network or in the Workgroup still.

100Mbps with AirPort Extreme possible?

I just got a new internet connection capable of 100Mbps (Ethernet).
I am not sure which modem/router to get. I would go for the AirPort Extreme but can it "run" at that speed?
Also, does the MacBook Air adaptor (Ethernet->USB) provides the same speed as the standard Ethernet port on a MacBook Pro for example?
Thanks in advance!

1. Can I boot from USB disks (attached to the AirPort Extreme)?
2. I attached many Mac OS Extended Disks to the APExtreme plus a USB printer. Everything works fine except the fact that I do not see the 2 USB Flash Drives on my local network and my DVD burner (they are connected to the Base also).
3. I clone my disks using Carbon Copy Cloner since many years (via FireWire or USB) making them bootable. Now that they are connected to my wireless network CCC says that they will not be copied the exact same way as before (because of some permission changes)??
4. I keep my huge libraries (photos, videos and music) on those hard drives attached. For example when I open Aperture it automatically selects my Library on the disk attached to the Extreme Base Station. IS THERE A WAY to do that remotely? (from office or the other side of the world??)
5. Can I access those disks with my iPhone 4S ? If yes, which App would you suggest (or SSH only)??

AIrport Extreme-n internet issue with WDS networking

I have 1 AIRPORT EXTREME-n STATION set as the MAIN STATION connected to a modem.
With the following configuration my Internet connection drops every 4-5 minutes and I have to reset modem and Airport Extreme:
- A second Airport Extreme-n (set as RELAY) connected to the main station
- 1 Airport Express unit (set as remote) connected to the main station
- 2 Airport Express units (set as remote) connected to the relay station
With the following configuration my Internet connection does NOT drop:
- Second Airport Extreme-n (set as REMOTE) connected to the main one
- 3 Airport Extreme units (set as remote) connected to the main station
I need to connect everything as in the first case scenario, because two of the Airport Extreme units are quite far from the main Airport Extreme station (I bought a second Extreme station to extend the signal!).
Macbook Mac OS X (10.4.6)
Powerbook g4 12 Mac OS X (10.4.6)

Not trying to insult you with basics, but there are a few things you can try with your scenario (which is probably one of the most advanced and therefore problem-prone setups). It may also be there are just some issues that Apple has to work out in future updates.
1. Factory reset on ALL 5 units.
2. Changing channels (use only 1, 6, or 11 - there are reasons why).
3. Try changing encryption levels to at least see if that seems to be an issue. I usually start with "None" to eliminate a bad link in the chain.
4. Power levels lowering one or both units may actually help in some situations.
5. Since you are obviously running 2.4GHz with compatibility for BG clients, there are some other settings to play with like interference robustness on/off, multicast rate, etc.
Hope you get it going.

Why does my airport extreme have 2 of the LAN port on but not the main light after a lightning strike ??!

pleasee help!!

Unfortunately, this is a symptom that a power surge has damaged the AirPort Extreme. There is likely nothing that can be done other than replacing the device.
If you have an Apple store or authorized servicer in your area, you should take it to them so they can have a look at the device to confirm. As user stinkybumbler mentions, it would be a good idea to have any of your sensitive electronic gear plugged into a high quality surge protection device.

Trying to add a toshiba USB 3.0 drive to Airport Extreme---possible??

FIRST TIME TRYING TO ADD A HARD DRIVE TO MY AIRPORT EXTREME----PURCHASED A USB3.0 TOSHIBA.
CAN'T SEEM TO GET IT REGOGINISED WHEN PLUGGED INTO THE AIRPORT EXTEME
IS 3.0 THE PROBLEM???
ANY OTHER RECOMMENDATIONS
THANKS

In addition to Niel's comments, I assume that you understand that the USB3 speeds will drop to down to USB2 levels at the AirPort Extreme.
Actually, it will be worse than that, as the USB2 processor on the AirPort Extreme runs at about half the speed of a USB2 processor on a computer.
If you can get the drive formatted correctly, things are still going to be really SLOW.

Airport Extreme (802.11g) Issue

I have two Airport Extreme (802.11g) that have been working flawlessly for many years. Recently one of them started flashing all three light rabidly and I can't connect to it wirelessly with the Airport Admin Utility.
When I power cycle it, the middle light blinks once, then the outer two lights blink once, then all three lights come on momentarily and then start blinking super fast. I think that a power surge or old age have killed it as I can't hard reset it and the link light on the switch it is connected to does not illuminate either.
So, I think it's dead but I thought someone may have some information.
Thanks.

Sorry to say, but based on your description, your 802.11g AirPort Extreme Base Station (AEBS) has (or will soon) failed.

New airport extreme and printer issues

OK here is the deal
I have the new airport and a hp psc 750 printer. I have a new macbook which can not print on this printer. It will recognize it thru bonjour but will not install the driver - the odd thing is that I have a pc connected directly and a windows based wireless laptop which both are able to print via this airport. I also have an external hard drive that is connected to the airport. All of the computers are able access this drive. So all appears in order except for the macbook-printer issue. I contacted tech support and they claimed driver issue. Anyone have any ideas - I have updated the most recent drivers for this computer and I was able to install this printer via a usb connection. Thanks

There have been a few posts about issues with HP printers working or not working as the case may be through the extreme. I can't remember what they say, but a search for HP in this forum may well help you.
Sorry to be so vague, just thought it might be a start for you.

Setup Modem/Router and AirPort Extreme running DHCP, NAT

I have a basic modem/router from my ISP which didn't always work very well, so upon suggestion instead of upgrading to a new one I purchased an airport express to use with the modem, since we mostly use apple devices at home.
The idea is to use the old modem/router strictly as a modem and use AirPort Express for everything else (routing & access point).
However I need some technical info to set this up, since I not very familiar with networking.
This is what I understand: In my old modem/router, I need to turn off wireless (it will be connected to the airport via Ethernet cable) and DHCP and NAT (if I can figure this out) as well as the firewall. After that, I should connect the airport to create a new wifi network and have it run DHCP & NAT (which will also provide firewall services)
Does this sound right?
Also, the Airport product page mentions that it can also run/provide the following: PPPoE, VPN Passthrough (IPSec, PPTP, and L2TP), DNS Proxy, SNMP, IPv6. Sorry if it sounds ignorant, but do I need to bother with any of this? Specifically PPPoE, which sounds like a modem function.
Again, since we're talking about a crappy modem here, the idea is to let the Airport do most of the work, and leave the least up to it.
Thanks in advance.

I found the answer in an Amazon review:
1. Auto-Configure the modem with your ISP by directly connecting the modem to your computer. Follow the instructions given in the booklet/user manual/ISP letter to enter the PPPoE username & password.
2. After configuration is complete, confirm that you are connected to the internet.
3. Click 'Advanced Setup' on the Main Menu.
4. Turn off DHCP Server on the 'DHCP Settings' page. Click Apply.
5. Go to 'WAN IP Address' page and click Yes on the warning. Select RFC 1483 Transparent Bridging. Click Apply.
6. The Internet light on the modem will turn off and always remain off in bridged mode.
7. Remove cable from computer and plug into WAN port of your Router.
8. In your router settings enter the PPPoE username & password. Follow instructions in your router's user manual to enable DHCP on your router.
You should now be connected to the Internet using your modem & router in bridged mode.

Airport Extreme - possible DHCP issues on UTP ports?

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