AirPort Extreme PPPoE issues after disconnect

Hi all...
I seem to have an issue with my AirPort.... Brand new, out of the box, I plugged it in and it worked using my old configs (It replaced a Linksys WRT54G) and all was well. I unplugged it when there was a lightning storm coming ( I am on wireless broadband so I have a dish on my roof for the net... did not want it to fry another router... this has happened 3 times even with an APC in line with the ethernet cables). After the storm passed, I plugged it back in and voila... unable to find PPPoE server. Now, the only way I can connect is to connect it through the old Linksys box ( it goes from the dish to the Linksys box set to PPPoE always on to the AirPort via Ethernet). I have performed a hard reset and manually configured it, however it still does not find the AirPort....Any suggestions?

Spent 8 hours last night with same issues. All issues really started after the update. I had just bought the new dual band, set up was smooth, then all **** broke loose after the X.1 update. A couple of things I noticed. 1) Same issues you had that if the computers sat, it took a good 5 minutes to get the network up again or "see" it 2) I use comcast and I have noticed that the dynamic is causing issues between the AE and modem (post update) 3) Every time I try to change settings on the AE to add Guest network, the whole network crashes and I have to go to complete hard boot, reset AE and do power start all the way out. 4) Comcast rep had me power cycle all of my hard wire gigabit routers off the AE. I was having issues until I did this. Apparently the AE keeps IP if you feed routers off of it. Going to revert to 7.4 right now.

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Airport Extreme (Dualband) Issues after latest update

So after the semi-recent 7.4.1 upgrades, I am having a persistent issue where my computer will drops its connection to my Airport Extreme Dualband for no reason. Most commonly, it happens after I have left the computer sitting overnight. After I come back, the computer will be connected to no networks, despite my network showing up as available. The computer is not on the move, and there are no signal issues. I am not totally positive which machine is responsible (i.e. if the computer is dropping the connection, or if the router is), but I was hoping to here whether anyone else is experiencing the problem.

Spent 8 hours last night with same issues. All issues really started after the update. I had just bought the new dual band, set up was smooth, then all **** broke loose after the X.1 update. A couple of things I noticed. 1) Same issues you had that if the computers sat, it took a good 5 minutes to get the network up again or "see" it 2) I use comcast and I have noticed that the dynamic is causing issues between the AE and modem (post update) 3) Every time I try to change settings on the AE to add Guest network, the whole network crashes and I have to go to complete hard boot, reset AE and do power start all the way out. 4) Comcast rep had me power cycle all of my hard wire gigabit routers off the AE. I was having issues until I did this. Apparently the AE keeps IP if you feed routers off of it. Going to revert to 7.4 right now.

Just bought a new Airport Extreme BS. After setup my iphone4 won't find the network (not even with manual entries), but my iMac (2009) does. What is wrong?

Just bought a new Airport Extreme BS. After setup my iphone4 won't find the network (not even with manual entries), but my iMac (2009) does. What is wrong?

Well, after another call with Apple support and the engineers, no success. After spending over 20 hours trying to debug this, I give up. Apple was basically fishing for a solution with trial-and-error settings on the iphone. Then they wanted me to plug in software to log my iphone connections to the router, etc, etc., etc., at which point I decided I no longer wanted to participate in their testing process and will simply return the router.
25 hours of my life I'll never get back.
Big bummer, and frustrating for all the obvious reasons.

Disconnect Airport Extreme PPPoE Connection

Hello!
I'm using the current configuration:
DSL Link -> SpeedStream ADLS modem -> Airport Extreme -> Computers
My Airport Extreme is configured to establish the PPPoE connection (the modem is bridged).
However I don't find an option to disconnect the PPPoE of the airport if I wish to.
The given options are:
-Always on (dials and stays connected forever)
-Automatic (dials on demand, and disconnect if idle)
-Manual (does nothing...)
I though this Manual option should have some sort of Connect/Disconnect Button or menu option, but I can find nowhere... Oddly enough, if this option is set, the AEBS doesn't connect and I never get an IP...
My question is: how do I manually connect/disconnect my PPPoE connection?
It can also be an Applescript funcion, whatever works...
thanks!!
PS: I tried to bridge the AEBS and relay the PPPoE to Mac OSX 10.5.4... but it can't find the PPPoE server in this case.
PS2: Mac OSX 10.4 had an Utility called Internet Connection, which supposedly had an option to disconnect the airport... but 10.5 removed this app.

One last try...
Configure a computer located near the DSL modem to connect wirelessly to your network and by Ethernet cable to a switch sitting between the DSL modem and the router. Remotely control this computer and use it to change the configuration in the DSL modem when you want to disconnect or reconnect your network from the Internet without restarting the router.

Airport extreme connection issues

Yesterday, I bought a new Comcast-compatible modem (Motorola SB5101) and an airport extreme. These replaced an old (5 years or so) SB5101 and an equally-old airport express, which was too old for my new MacBook Pro to be able to manage it through airport utility.
I replaced both components because I got sick of my internet connection dropping constantly, many times a day for the last few years. (I know, but it's true!)
Comcast insists that the signal coming into the house is fine and is constant, so it's not the ISP dropping the connection.
The cable comes into the house, into the modem. Ethernet goes from the modem into a Sprint AirRave (Sprint says that must be how it's set up). From the AirRave, the ethernet goes to the airport express. From there, I can connect computers and devices wirelessly, but from the airport express, an ethernet also goes into my home distribution panel, so that in each room of the house you can plug directly into the ethernet (about 8 outlets).
The problem happens whether or not the AirRave is installed.
Sometimes the connection drops for a few seconds and re-connects. Most often when it drops, and I go into Network Preferences Diagnostics, Wi-Fi = green light; same with Wi-Fi Settings, Network Settings, and ISP. But Internet and Server = yellow.
Sometimes running the diagnostic fixes it and it re-connects. Other times you must reset the airport and/or the modem. Sometimes it will not re-connect even after multiple times re-setting those deivces.
Since installing the airport extreme yesterday, sometimes I get a message on my Macbook Pro that says my MAC address is being used by another device (?).
I have no knowledge about networks AT ALL, no idea how my computer can have the same MAC address as anything else, no idea what specific settings I should be using -- I always have let the setup happen automatically.
If anyone has any idea how to solve this I'd be very grateful. I'm not sure whether I've given enough details, like I say I lknow NOTHING about how to set up a Network.
It was a nightmare setting it up yesterday, once I got it up according to instructions, I was in an endless loop -- every time I tried to open a page in my browser, I was taken to the Comcast Setup page instead, asking for my phone number and account number. Entering this took me to a new page saying "unable to connect with our system." I was on the phone with Comcast forever trying to fix it, resetting the modem and airport over and over again. Eventually somehow it worked, but later that night (and again already this morning) the connection has dropped a number of times.
I thought getting new components would fix the problem, now I'm so frustrated I don't know what to do.
Anyone?
Thanks!!
-- Craig.

Since installing the airport extreme yesterday, sometimes I get a message on my Macbook Pro that says my MAC address is being used by another device (?).
This usually indicates that there may be something amiss with the NAT service or that each network client cannot access it properly.
To verify that the 802.11n AirPort Extreme Base Station (AEBSn), Motorola modem, or Internet service is NOT the issue, we will temporarily remove the AirRave from the network equation.
To do so, please power-down the modem, AirRave, AEBSn, and computer(s). While they are all powered-down, disconnect the Ethernet cable going to the AirRave.
Next,
Disconnect the AirPort base station from the AirRave and Ethernet distribution patch panel.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Temporarily connect the Ethernet cable coming from the modem to the WAN port of the AEBSn.
Reconnect the Ethernet cables coming from the AEBSn's LAN ports to the Ethernet Distribution Patch Panel.
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

Airport Extreme Card missing after Leopard and Login & Keychain Update

After these updates the network prefs showed no Airport card installed, even though it had been there seconds earlier. This was buried at the bottom of a posting for a similar problem. Just wanted to make it easier for others to find.
"I'm having the same issue with an iBook G4 1.2Mz model. Having successfully installed Leopard (5 user license version) on my Macbook, I installed it on the G4. At first this worked until software update installed Login & keychain update 1.0 and Remote desktop client 3.2.1. When the iBook reset the airport extreme card wasn't there. The icon in the menu bar states No Airport card installed."
"Some users have determined that an artifact left over from Mac OS X 10.4.x interferes with wireless connections after Mac OS X 10.5 is installed. The issue can be dealt with by finding and removing the AppleAirPort2.kext file from your Extensions folder, located here:
Macintosh HD:System:Library:Extensions"
That fixed it for me.

Ezz wrote:
Ok, I just installed the Login & Keychain update 1.0 from the software update and after rebooting my Airpot card does not get recognized anymore. This really ***** Apple!
Anyone else encountered this problem? Any known solution yet?!
Message was edited by: Ezz
Judging by the amount of posts it must be isolated. Mine works fine. Did you repair permissions ?
" Keychain-Administration or Privilege Issues after Upgrading to Leopard:
If after installing Leopard as an upgrade or archive and install you experience any issues with not getting mail, can't run Disk Utility, can't login as administrator, can't print or anything that entering existing User name and/or passwords requires, you are not alone and Apple is working on it now.
The fastest method of determining if you have been bitten by this, open System Preferences, click on Accounts and verify that you are the Administrator as opposed to Standard, and that the checkbox asking if you want this user to be an Administrator is checked. If you are Standard, and the box is unchecked and/or greyed out, you have a situation most likely, whether you know it or not, yet.
Further verification can be done in the Accounts window by clicking the lock to make changes, entering your name and password and being denied access.
Apple says the best thing to do right now is not to try too much voodoo and wait until later today for a solution, hopefully. I was told to close the lid and walk away until Apple calls me back.
The good news as I write this on my old reliable Pismo, is that I have a bootable Carbon Copy Cloned 10.4.10 complete back up on an OWC external FW disc. Thanks Mr. Bombich! I just hope I don't have to use it.
Post from xlr8yourmac.com
William

Why does my airport extreme stop issuing dynamic ip

On several occasions, my airport extreme 5th gen stops issuing IP's when computers are connected to the network and seeking dynamic IP's.
Computers that are already connected work fine, but those that are restarted. or computers being connected by WiFi cannot capture a DHCP generated IP.
The problem originally occured occasionally on a previous airport extreme, so I replaced it with a new 5th generation. This AE also shows the same problem on occasion ( perhaps once every few months).
My network has this AE that serves as the connection to the internet, and as the DHCP server, plus four additionl AE's acting bridges. Each of these four have static IP's in the network.
I have a second internal network attached to the same DSL system using a different external IP. This network only differs from the first in that it only has two AE's, one of which is the DHCP server for that network.
Can anyone suggest what might be triggering this problem?
Thanks
JD

No problem.. but I am interested to hear what happens.
The terminal command btw is based on default password ie. public.
If you change the password as you are forced to do now in v6 utility the command changes to
natutil -v -i -s
It will then request a password from you.
Not all of the info here is correct.. the dhcp range is not correct.
natutil -v -i -s
Enter Password:
Searching for Internet Gateway Devices...
2 IGDs found
Getting IGD status...ok
WAN connection details:
Connection type: Ethernet
Link status: Up
Download bps: 1000000000
Upload bps: 1000000000
WAN IP connection details:
Connection type: IP_Bridged
Connection status: Connected
IP address: 192.168.2.201
Uptime: 72333
RSIP Available: false
NAT Enabled: false
LAN DHCP configuration:
Configurable DHCP: true
Forwarding DHCP: false
Low IP: 10.0.1.2
High IP: 10.0.1.200
Netmask: 255.255.255.0
DNS domain: (unknown)
Getting IGD status...ok
WAN connection details:
Connection type: Ethernet
Link status: Down
Download bps: 0
Upload bps: 0
WAN IP connection details:
Connection type: IP_Bridged
Connection status: Disconnected
IP address: 192.168.2.203
Uptime: 413378
RSIP Available: false
NAT Enabled: false
LAN DHCP configuration:
Configurable DHCP: true
Forwarding DHCP: false
Low IP: 10.0.1.2
High IP: 10.0.1.200
Netmask: 255.255.255.0
DNS domain: (unknown)
Still, it might help.

Airport extreme connection problem after adding computer to network

just added new imac to my network and for some reason my older imac {dome desktop} seems to have stopped recognizing the AEBS. the older imac was hooked up to the AEBS by ethernet and when i moved it across the room it fails to read the AEBS. I had installed the airport card a few mos ago and i know it worked...although most recently was ethernet connected. I cannot be certain the new computer addition is even related but seems to be. Have checked all the airport utility settings and see no issues. I did fool around with some network sharing features on the imacs so ? if that can create issue sharing the AEBS. Interestingly the affected imac does detect the AEBS in the utility app but times out when attempting to connect. also think i may have done recent AEBS download upgrade and see threads related to that as poss issue . have reverted back to older AEBS software without success. new ibook and new imac detect/connect without problem. Any thoughts out there??? thx for any help.

Is your AEBS configured to create an 802.11g compatible network? It must be for the iMac G4 to connect.
What channel is the AEBS configured to use?
If the AirPort Extreme card in your iMac G4 is from the US it can only use the channels between 1 and 11. If your AEBS is from somewhere else in the world it can use other channels which are not available for use with equipment from the US.
If your AEBS is not using a channel between 1 and 11, change it and see if your iMac G4 can connect.

Airport Extreme - PPPoE switches automatically to Ethernet connection

Most of the time I use Airport Extreme using only the cables, w/ wireless off in the weekdays. Connection to the internet is via PPPoE and the pop-up value of the "Connect Using"
ACTIVATING WIRELESS
when creating a wireless network the pop-up of the "Connect Using" switches automatically back to Ethernet
DEACTIVATING WIRELESS
when deactivating the wireless option the selected value of the "Connect Using " pop-up remains.
Is this a bug and how can this be solved? (AppleScript?)

Interesting. Sorry I don't have any recommendation for an automated solution.
You can let Apple know by visiting www.apple.com/feedback/airportextreme.html

Latest airport extreme noise issues

Just received the latest Airport Extreme. Worked perfectly for 2 days and still does. But, started emitting the noise that others have described, sort of like the static or popping from an old radio. However, continued to work normally. Noise lasted for about an hour and nobody was using the network. It has been quiet now for about a day. The unit continues to perform normally. Are there any other recent updates on this issue?

No, it is not common.. but anything with internal power supply will occasionally have a loose inductor.. with your 50 or 60hz mains buzzing through it.. a loose winding can make strange noises.. some caps can also make noises.. the incoming AC is rectified to 300-400v DC is a lot of volts and stresses a poor component. There is also a mechanical fan.. and fans are also a source of all kinds of noises. I would say this is entirely a hardware fault and has nothing to do with firmware.. so it is not going to be updated. It is simply going to need replacement.
If it starts again.. in fact I would power off the AE overnight.. and power up cold the next morning.. and do that every night for the next week.. if it ever does it again.. return immediately to apple for replacement.. The build quality of the AE and TC is less than spectacular.. my first new AC model Time Capsule lasted less than a week. Replacement is fine.

Time Capsule & Airport Extreme Speed Issues

Hello everyone!
I hope to be able to have a solution to my home network problems..??!! (hopefully!)
My Home Network Setup & Problem
I have my ADSL modem hard wired into a 1st generation Airport Extreme, I also have a 3rd Generation 2TB TimeCapsule extending the wireless network.
One iMac & one MacBook Pro (new(ish) ones) use the network for home use.
All softwares and firmwares are upto date. My house is relatively small with excellant wireless coverage throughout.
My problem is that when I transfer files wirelessly across the network either to my TimeCapsule or computer to computer it peaks at about 2mb/sec and is "sporadic" at best!
I monitor the wireless traffic with iStat Pro and see a graph which goes up and down continuously, it obviously is not happy. The same happens with downloads from the web but this might not be a network issue, but maybe it is?
It is not normal to wait 4hrs for a 7Gb transfer, surely!!
Any suggestions would be most helpful. I've reset everything, started from scratch and had no success. I can answer any questions you may need to know to help with this, i'm not an expert with computers but I have an alright knowledge.. Please don't confuse me with too much technical lingo but I understand the basics!!
All machines have OSX Lion also
Matt

Possibly, but I would venture to guess that the TC is not in the optimal location to maintain the highest data transfer rates on the extended network with the AEBSn.
To help locate where that would be, we will need to make Signal-to-Noise Ratio calculations to measure the signal quality of the AEBSn at the location the TC.
SNR (in dB) = Signal (in dBm) - Noise (in dBm)
You can easily find the Signal and Noise value using System Profiler on your Mac laptop.
ref: Click on the Apple icon on the menu bar > About This Mac > More Info... > Contents > Network > AirPort > Interfaces > en1 > Current Network Information > Find your wireless network > Signal / Noise
While your still in the System Profiler, note the value for Transmit Rate.
These values should be negative numbers. For example, mine currently read: -67 dBm / -95 dBm, with a transmit rate of 27 (Mbps). Plugging in these numbers yield: SNR = -67 - (-95) = 28. My Mac Mini is about four rooms away from my AEBS with about five walls between them. As you can see, the signal is still quite useable ... but the bandwidth is minimal, especially for streaming.
SNR Guideline
40dB+ SNR = Excellent signal
25dB to 40dB SNR = Very good signal
15dB to 25dB SNR = Low signal
10dB to 15dB SNR = Very low signal
5dB to 10dB SNR = No signal
Again, what we are interested in is the SNR value of the AEBSn at the current location of the TC. Since we only want to measure the AEBSn, you will need to (temporarily) power-down the TC. With your MBP near the TC, take the signal & noise measurements. Since we are trying to find the best location for the TC, move the MBP to the next possible location that you can place the TC and take the same measurements. Repeat this as many times as you require to build a good sampling of data for different potential locations. Now that you collected the data, plug them into the SNR formula to come up with the SNR value. Note these values and determine which location provides the highest SNR value ... this, theoretically would be the best location of the TC. You will want SNR = or greater than 25dB.

Airport Extreme not found after Leopard install

I have internet, I can access my External drive connected to my Airport Extreme but when I run the Airport Utility, it can't "find" my Airport Extreme. The utility can only find my Express so I unplugged it and now it can't find anything. It's weird because everything works. I want to access the base station to make changes to ports. Can you help?

I used my Tiger-equipped iBook G4 and checked the Airport Utility from there. Sure enough, there was an available update. After I updated, everything worked just fine. Except, for some reason, I can get my Airport Drive to load on Leopard's desktop. I can live with that.

Airport Extreme PPPoE

Hi guys,
I have an Airport Extreme model A1143. I don't think it's the most recent, it's got the WAN port and three LAN ports + USB port in back. Think it was released in 2007.
I just signed up for internet using PPPoE, and I noticed that the Airport has a PPPoE information area in the Airport Utility application. Can I use that to log in, or do I need some kind of bridged modem that would log in for the Airport?
I've tried, and I keep getting an error that there's nothing plugged in to the WAN port, so it's either my ISP or my Airport.
Thanks!

Only the device directly connected to the Internet will be required to supply the PPPoE credentials. If your modem is currently doing this then leaving the AirPort Extreme Base Station (AEBS) configured as a DHCP client (its default) would be the way to go. On the other hand, if your modem does not have this capability, then it would have to be reconfigured as a bridge and, in turn, the AEBS reconfigured to provide PPPoE.

Airport Extreme setup issue- Please help!

Hi,
I recently replaced our old router with an Airport Extreme. My HP Laptop has and 802.11 b/g Atheros wireless in it and i can get a 'Local only' connection. I read through help and tried to do the "allow client access to network" instructions, but there is not an option to "Add Wireless Clients" on the Base Station menu they refer to in the help instructions. I have tried using another laptop to access internet wirelessly, and it had no problem. Any help please or can you please refer me to corrected instructions? Thanks in advance.

Hello Andy Castillo. Welcome to the Apple Discussions!
I've used WPA/WPA2 Personal and the internet seems slower - like dial-up.
Unfortunately, the trade-off of using wireless encryption is the overhead that is required will reduce the overall bandwidth ... but it shouldn't do so dramatically. For example, my MacBook connects to a similar AirPort Extreme averaging around 270+ Mbps. Granted, to get that bandwidth, I typically use my MacBook in the same room as the Extreme, but I am using WPA2 Personal for encryption ... just to show that it is possible to achieve high bandwidths.
I clicked on 5ghz and that seemed better, but kept reverting back to Extreme without the 5ghz.
This would tell me that either the distance between the Mac and the Extreme is just out of the 5 GHz range or that there is some type of Wi-Fi interference preventing the Mac from getting a strong signal. As you know, the higher frequency radio offer greater speed, but less range.

Airport Extreme not working after downloading 10.8.3 on Mac Mini Late 2009

I downloaded latest upgrade OS X 10.8.3. This is onto a Mac Mini (late 2009). The Mini is hooked up to Cable Ethernet. I use the Mini's Airport Extreme to use as a Hub for other Apple devices to get onto the internet. I was enabling this through internet sharing through the sharing tab on system preferences. it has worked for years. I have restarted and tried several times. I do not know what to do . The names of the computers have not changed. I am a user not a whiz bang programmer type, it is very frustrating.

Hi, might try this...
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
Try setting up Internet Sharing in the new location.

AirPort Extreme PPPoE issues after disconnect

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